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All 142 Kyoto hotels

The Westin Miyako Kyoto

4.0 of 5 Hotel   |   1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto, Kyoto Prefecture 605-0052, Japan
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The Westin Miyako Kyoto
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Ranked #27 of 142 Hotels in Kyoto
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Kim K
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1,324 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have high expectation on Starwood Hotels. Even Westin Miyako in Kyoto was way above expectation. Nice hotel and excellent people. It really is the people that counts - at every Starwood hotel I have been. At Westin Miyako Kyoto hotel they are capable of making miracless and still smile. Amazing.

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New York City, New York
Contributor
18 reviews 18 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Having visited Japan (Tokyo) previously, my expectations for service and amenities in Kyoto were set. While there were many aspects of the Westin that I was happy with...great location and service from the hotel staff, the facility itself was quite dated and did not provide the value that I have some to expect from Westin and from a higher end... More

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Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto and also thank you for your feedback.We value your feedback in regards to lounge and appreciate the thought you have put in.We hope that you had a memorable stay with us and appreciate your feedback again as it will assist us in further improving our service.... More

Singapore
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 1 week ago

After one month I left japan, whenever I recall my vacation in Kyoto, 90% of excellent memory and the 10% bad are all came from Westin Miyako Kyoto! We spent 5D4N in Kyoto, first night at Hyatt Regency Kyoto, 2nd & 3rd night at Westin Miyako and last night stay in Hiiragiya Bekkan. The first and the last were excellent,... More

Was this review helpful? Yes 2
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms at Westin hotels are always spacious, comfortable and I just love their heavenly beds. Westin Miyako is no different. The staff are helpful, have a good command of English and service is always excellent. The hotel operates a regular shuttle bus service to and from the hotel and the train station. Unfortunately, it only drops off passengers at Gion... More

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Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking time to write your recent stay with us on Tripadvisor. We are glad to hear that you had a pleasant sleep on heavenly bed, all our rooms are equipped with the heavenly bed. We value your feedback in regards to shuttle bus service and appreciate the thought you have put in. We shall discuss internally. We... More

Zurich, Switzerland
Top Contributor
113 reviews 113 reviews
103 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is challenging to find words that describe our wonderful experience at this hotel. Everything goes more than smooth and we have rarely met such helpful and friendly staff. The room was fantastic and once again they did exceed our expectations by far as SPG platinum guests. The location is great as it is only a short walk to the... More

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Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking time to write on your recent stay with us on tripadvisor and also thank you for your loyalty towards Starwood hotels. We are pleased to hear that you had a pleasant stay with us. Thank you for a lot of good comments. We continue to make space where guests could enjoy a relaxed and satisfying experience.... More

Shanghai, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Though the hotel is not in the central of Kyoto city, but it is quiet & near several attractions. English speaking staffs and worm service. Hotel provide free shuttle service between hotel & Kyoto Station.

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Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you very much for staying with us while you were in an ancient city, Kyoto. We trust you brought back home great memories to remember.We are pleased to hear that you had a pleasant stay with us. We continue to make space where guests could enjoy a relaxed and satisfying experience. We look forward to welcoming you back in... More

Wokingham, Uk
Top Contributor
123 reviews 123 reviews
36 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here two nights and had no regrets. The hotel is getting dated, and there are more luxurious rooms to be had at other hotels at the price. But everything was clean and worked, and the location was perfect. Staff attention and friendliness was excellent. A dozen major temples and shrines are within walking distance, and the subway station... More

Was this review helpful? Yes 4
Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto. We are pleased to hear that you had a pleasant stay with us. Thank you for a lot of good comments. We continue to make space where guests could enjoy a relaxed and satisfying experience. Regarding early check in, if there is an available room of... More

United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel for our 5 night stay with some reservations (excuse the obvious) based on the reviews found on the hotel website and tripadvisor. Our concerns were somewhat valid-but, entirely made manageable by the extraordinary kindness and genuine care of most of the staff-only the Concierge was very hit and miss with some staff particularly unhelpful. When booking... More

Was this review helpful? Yes 3
Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking time to write on your recent stay with us on tripadvisor and also thank you for your loyalty towards Starwood hotels.We regret that we did not meet your expectation. Your feedback had been reported to general manager after checking out. We sincerely apologize that this stay could not make you comfortable and relax. We will improve... More

Abu Dhabi, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Amongst our booked accommodation during our recent trip to Japan (Tokyo, Osaka and Kyoto), our stay at the Westin Kyoto was the one I anticipated the most. And perhaps, because my expectation was so high-- I wasn’t that “pleased” and was yearning for something better from the hotel during our stay. The hotel was not bad, but not as seamless... More

Was this review helpful? Yes 5
Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you very much for staying with us while you were in an ancient city, Kyoto.e trust you brought back home great memories to remember. However, we regret that we did not meet your expectation. We value your feedback in regards to our room and appreciate the thought you have put in. It will assist us in further improving our... More

Shanghai, China
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Can't say enough wonderful things about this hotel. The location was perfect, right in the middle of the Higashiyama district, a short bike ride to the temples in either the northern part of the district or the south. A shuttle ran every 30 minutes to Gion, a 15-minute ride away. The view of the city from the rooftop was stunning.... More

Was this review helpful? Yes 3
Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in Kyoto coming spring soon. We are pleased to hear that you had a pleasant stay with us. Thank you for a lot of good comments. We continue to make space where guests could enjoy a relaxed and satisfying experience. We look forward to welcoming you back in the future. More

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Hotel Summarization (Beta)

What travelers say

  • Shuttle buses(14)
  • Train station(11)
  • Very nice(10)
  • Very good(9)
  • Breakfast buffet(6)
  • Heavenly beds(4)
  • Japanese and Western(3)
  • City view(3)

Additional Information about The Westin Miyako Kyoto

Address: 1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto, Kyoto Prefecture 605-0052, Japan
Location: Japan > Kinki > Kyoto Prefecture > Kyoto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Miyako Kyoto 4*
Number of rooms: 499
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Also Known As:
The Westin Miyako Kyoto Hotel Kyoto
Westin Miyako Kyoto
Westin Kyoto
Kyoto Westin

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