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The Westin Miyako Kyoto

Certificate of Excellence
1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto 605-0052, Kyoto Prefecture
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The Westin Miyako Kyoto
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1,644 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tsukuba, Japan
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've stayed at this hotel several times and I love it because of the excellent location and view of Higashiyama (Eastern Mountain) area of Kyoto. It's located in a very quiet area, but close to Subway Tozai (East-West) Line Keage station, so it just a few minutes subway ride from Kyoto Shiyakusho Mae (City Hall Front) or Sanjo stations of... More 

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california
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We first visited the Westin Miyako in 1993. This is still a fabulous hotel. The staff makes you feel like royalty. The rooms are beautiful. The views are stunning. It has a great location, a little removed from downtown but next to a Metro station. We won't wait another 22 years to make another visit.

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1 review
5 of 5 stars Reviewed 3 days ago NEW

We were in the hotel for a conference. The hotel has excellent facilities, nice buffet style breakfast (or quiet Japanese set breakfast if you prefer), very quiet rooms with excellent beds, wifi, almost silent airco, balcony. I enjoyed my stay.

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Westin_Miyako, Manager at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us. We are looking forward to the next stay. More 

Tokyo Prefecture, Japan
Level Contributor
38 reviews
5 of 5 stars Reviewed 1 week ago NEW

My friend treated me to the stay here. The room is spacious, very comfortable bed. Very clean, very exquisite furniture. The lounge and common area are well maintained. The front counter staff service is very kind and polite to customers. Enjoyed my stay there.

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Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto. We are pleased to hear that you had a pleasant stay with us. For your comfort and good rest, all our rooms are equipped with the Heavenly Bed., so you can enjoy a pleasant night’s sleep, feeling like you are on top of the clouds.We continue... More 

Taipei, Taiwan
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Our rooms were upgraded from Superior Rooms to Deluxe Rooms with our SPG Gold status, thanks to The Westin Miyako Kyoto for the SPG elite membership recognition. Special thanks to the hotel's bellboys for the outstanding service provided on the busy night when the prime minister of India was there as the same time. For more photos of the hotel,... More 

Was this review helpful? Yes 2
Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking time to write on your recent stay with us on tripadvisor and also thank you for your loyalty towards Starwood hotels. We are pleased to hear that you had a pleasant stay with us. Thank you for a lot of good comments. We continue to make space where guests could enjoy a relaxed and satisfying experience.... More 

Blandinsville, Illinois, United States
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed over a weekend while we were in Japan on business. Very nice hotel, a short walk from the Nanzen-zi temple one of the many in Kyoto. Wonderful service, and a delicious breakfast. A nice starting place in a city rich with history. Lots to see & do.

Was this review helpful? Yes 1
Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto. e are pleased to hear that you had a pleasant stay with us.Thank you for a lot of good comments. We continue to make space where guests could enjoy a relaxed and satisfying experience. We look forward to welcoming you back in the future. More 

New York City, New York
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

You may tell from the hotel address, "Higashiyama-ku" (meaning East Mountains) is east edge of Kyoto. So, if you want to visit attractions in west side of Kyoto (e.g., Saga, Arashiyama), you need to travel more than an hour. Even for the city center, it takes at least 20 minutes. You should be aware of this. Hotel itself offers good... More 

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Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto. We value your feedback and appreciate the thought you have put in. Hope that we will have the opportunity to welcome you again sometime in the future. More 

JMFPEDS
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a well done hotel with nice grounds, large rooms, good amenities, and an attractive price. It is located a short walk from the subway, making it easy to get to town. The restaurant buffet dinner was a little pricey, but excellent, with unlimited sushi and freshly made tempura, among other offerings

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Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto.We trust you brought back home great memories to remember. We are pleased to hear that you had a pleasant stay with us. We continue to make space where guests could enjoy a relaxed and satisfying experience. We look forward to welcoming you back in the future. More 

Richmond, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Westin Miyako multiple times as a guest, over more than 20 years. I can't imagine staying anywhere else in Kyoto! It is in a beautiful part of the city, at the foot of the Eastern mountains, out of the hubbub and noise of the city center, yet provides ready access to the urban core via... More 

Was this review helpful? Yes 2
Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking time to write your recent stay with us on Tripadvisor. We are pleased to hear that you had a pleasant stay with us. For your comfort and good rest, all our rooms are equipped with the Heavenly Bed., so you can enjoy a pleasant night’s sleep, feeling like you are on top of the clouds.Thank you... More 

1 review
1 of 5 stars Reviewed 1 week ago

I am currently staying at this property and rooms are an embarrassment to the Westin brand. The carpets are torn and patched up in so many places and the room is in a miserable condition. The furniture is so outdated and looks like it's been procured from a garage sale. Free internet is claimed but it never seems to work.... More 

Was this review helpful? Yes
Westin_Miyako, Front Office Manager at The Westin Miyako Kyoto, responded to this review

Thank you for taking time to write on your recent stay with us on tripadvisor and also thank you for your loyalty towards Starwood hotels. We regret that we did not meet your expectation.We sincerely apologize that this stay could not make you comfortable and relax. We will improve our service more to provide our guests with delightful comfort for... More 

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