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The Westin Miyako Kyoto

Certificate of Excellence
1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto 605-0052, Kyoto Prefecture
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The Westin Miyako Kyoto
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The Westin Miyako Kyoto
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1,678 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North East of England
Level Contributor
142 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Another stay at the Westin Miyako, this time for 6 nights on a business trip. It all started with a rather inflexible check-in time policy, which tends to be the norm across Japan. Not too helpful when your 11 hours flight has landed in the early morning, though. Eventually we were allowed in slightly earlier, after having lunch in the... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I booked a Japanese style room in Westin Miyako, however the room allocated was in the first floor, very dark and with very strong smellly. The bath room was dirty (with the old Hiroki wood bath tab) and was brocker in some places. Very small ensuite area. The aircon was also not working properly it took long time to have... More 

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Level Contributor
9 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I chose the Westin Miyako because while I enjoy the city life and being the center of it all during the day, I like to sleep in a noise-free environment. The hotel is a short walk or a two metro stop away from the city center. It's an older hotel, but it's been meticulously maintained and sits on beautiful grounds... More 

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Level Contributor
4 reviews
1 of 5 stars Reviewed 5 days ago NEW

The service is good, but the rooms are really old. Everything in jappanese It's a long ways from the actions Try another option There are plenty of better hotels in kioto. Nothing like the westins in us

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Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I've stayed in different parts of Kyoto and enjoyed this the most. It is just outside, but still walking distance from the old section and an easy walk to some fabulous temples and even the Philosopher walking path. The hotel bus leaves twice an hour with multiple stops which made getting around really easy without having to use taxis. The... More 

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The_Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto. We are pleased to hear that you had a pleasant stay with us.Thank you for a lot of good comments. We continue to make space where guests could enjoy a relaxed and satisfying experience. We look forward to welcoming you back in the future. More 

Minneapolis, Minnesota
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Kyoto is a beautiful city, and the Westin is a nice hotel. It had a good location, close to subway and within walking distance of many sites, but above all, the service was excellent. From the lady who helped on the shuttle bus to the main concierge desk, everyone was helpful and welcoming. That being said the hotel feels a... More 

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The_Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto and also thank you for your feedback. We value your feedback in regards to the restaurant and appreciate the thought you have put in. We shall discuss internally. We hope that you had a memorable stay with us and appreciate your feedback again as it will... More 

Sydney
Level Contributor
97 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed 1 week ago

First impressions of the hotel were positive with a lovely foyer, seamless checkin and a good room. Furnishings are standard Westin US style and comfortable. Good towels, linens etc. We are mid stay and couldn't help but review early. Unfortunately initial positive impressions let down by the approach of the staff in their restaurant on our first evening. Perhaps it's... More 

Was this review helpful? Yes 1
The_Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto.We apologize that our restaurant was not what you expected. I told them your feedback. We will improve our service and make an effort to welcome guests more. We hope we could welcome you back in the future. More 

Los Angeles, California
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Kyoto city in of itself is worth the time to visit, and more so if you have a place to get back home to like Westin. We booked this hotel for four adults and I really was worried that it will be a tight fit, though photos upon booking seem adequate enough. So were were pleasantly surprised that the room... More 

Was this review helpful? Yes 1
The_Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto. We are pleased to hear that you had a pleasant stay with us.. For your comfort and good rest, all our rooms are equipped with the Heavenly Bed., so you can enjoy a pleasant night’s sleep, feeling like you are on top of the clouds.We continue... More 

Brookline
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location and service, quiet and comfortable room although décor and wiring slight dated. No ice. Wifi not great; had to resort to wired internet. Hiking trail into bird sanctuary a nice diversion. Upgraded room had wonderful view. Shuttle to station and Gion a nice convenience. Overall a good place to stay.

Was this review helpful? Yes
The_Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for sharing your experience on tripadvisor. We trust you brought back home great memories to remember. We continue to make space where guests could enjoy a relaxed and satisfying experience. We look forward to welcoming you back in the future. More 

Oakland, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Westin Miyako is in a great quiet location, friendly staff and good buffet breakfast. But some of the areas of the hotel need to be remodeled. For example, some areas have washed out carpets and they smell like old carpets. The areas on the main lobby and the buffet are new but everywhere else needs to be updated. And... More 

Was this review helpful? Yes 1
The_Westin_Miyako, フロント オフィス マネージャー at The Westin Miyako Kyoto, responded to this review

Thank you for staying with us while you were in a beautiful city, Kyoto and also thank you for your feedback. We trust you brought back home great memories to remember. We value your feedback and appreciate the thought you have put in. We shall discuss internally. We look forward to welcoming you back in the future. More 

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Staying in City Center

Neighborhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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