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Kyoto Heian Hotel

Karasuma Kamichojamachi agaru, Kamigyo-ku, Kyoto 602-0912, Kyoto Prefecture (Formerly ホテル平安会館)
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Kyoto Heian Hotel
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44 Reviews from our TripAdvisor Community

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Traveler rating
    7
    27
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
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  • All months
    (44)
  • Mar-May only
    (16)
  • Jun-Aug only
    (10)
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    (8)
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    (10)
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San Diego, California
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 12, 2015

This review addresses the garden in the back of the hotel, and not the hotel as such. It is unusual that one of the finest traditional gardens in Japan is not an attraction by itself, but rather is simply an atmospheric adornment for the hotel. I would enjoy staying in this hotel, when just for the pleasure of seeing the... More 

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Montreal
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 27, 2014

Large rooms for Japanese standards although a bit out dated by North American standards. Very clean, staff is super polite but they hardly speak english so it's a bit hard to get much help. No wi-fi in rooms. You will need to go down to the lobby or connect via cable. Across street from the Imperial Palace, area is quiet... More 

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Kalamazoo, Michigan
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed December 24, 2013

I have stayed at this hotel three or four times across the years--my favorite in Kyoto. The rooms are large by Japanese standards; many overlook the traditional garden; not a lot of traffic noise; the for-fee breakfast buffet is wonderful (Japanese and Western); and there are large baths for men and for women, besides the small, guest room tub. The... More 

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Maryland
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 11, 2013

I've lived in Japan for many years, speak and use Japanese professionally, and have visited off and on since 1984. But I have never received such poor service as I did this afternoon at the Cafe Arbois in the Kyoto Heian Hotel. I took a colleague who was visiting from the U.S. for coffee, and we were completely ignored by... More 

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Milan, Italy
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 25, 2013 via mobile

English is spoken barely at the reception, but at the end you get the info you want. Rooms are very small, and carpets are everything but new and fresh. Japanese bath facility is average and very clean. Laundry available on 4th floor. My suggestion is to pick a hotel in Gion or close to the Jr station.

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Staying in Nishijin District

Neighborhood Profile
Nishijin District
A district with a long textile heritage, ancient Kyoto is still alive in the Nishijin District. Studded with its weaving factories, tea houses, and onsen, the neighborhood is charming and peaceful with a self-possessed air. Less traveled than other parts of the city, it is a district where you can take it at your own pace. Visitors can explore the many weaving and cloth houses, the free kimono shows, and the many shops selling traditional clothing and goods. Showcasing architecture with sloping roofs and wooden reliefs dating to decades past, the streets in the Nishijin District transport you back in time, making them a joy to wander.
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