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Kyoto Heian Hotel

Karasuma Kamichojamachi agaru, Kamigyo-ku, Kyoto 602-0912, Kyoto Prefecture (Formerly ホテル平安会館)
Hotel amenities
Kyoto Heian Hotel
Best prices for: 1 room 1 guest
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Ranked #146 of 342 Hotels / Ryokan in Kyoto
A recent review
4 of 5 stars Reviewed October 27, 2014
mtl_chick_08 Montreal
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40 reviews from our community

Traveler rating
    7
    24
    8
    0
    1
See reviews for
9
6
7
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 27, 2014

Large rooms for Japanese standards although a bit out dated by North American standards. Very clean, staff is super polite but they hardly speak english so it's a bit hard to get much help. No wi-fi in rooms. You will need to go down to the lobby or connect via cable. Across street from the Imperial Palace, area is quiet... More 

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Kalamazoo, Michigan
Top Contributor
65 reviews 65 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 24, 2013

I have stayed at this hotel three or four times across the years--my favorite in Kyoto. The rooms are large by Japanese standards; many overlook the traditional garden; not a lot of traffic noise; the for-fee breakfast buffet is wonderful (Japanese and Western); and there are large baths for men and for women, besides the small, guest room tub. The... More 

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Maryland
Contributor
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 11, 2013

I've lived in Japan for many years, speak and use Japanese professionally, and have visited off and on since 1984. But I have never received such poor service as I did this afternoon at the Cafe Arbois in the Kyoto Heian Hotel. I took a colleague who was visiting from the U.S. for coffee, and we were completely ignored by... More 

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Milan, Italy
Top Contributor
57 reviews 57 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 25, 2013 via mobile

English is spoken barely at the reception, but at the end you get the info you want. Rooms are very small, and carpets are everything but new and fresh. Japanese bath facility is average and very clean. Laundry available on 4th floor. My suggestion is to pick a hotel in Gion or close to the Jr station.

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