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All 338 Kyoto hotels

Matsubaya Inn

3.0 of 5
Ryokan
  |   Higashinotoin Nishi-iru, Kamijuzuyacho-dori, Shimogyo-ku, Kyoto 600-8150, Kyoto Prefecture (Kyoto Station)
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Matsubaya Inn
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Ranked #43 of 338 Hotels / Ryokan in Kyoto
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
pcoaley Las Vegas, NV
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342 reviews from our community

Traveler rating
    200
    106
    26
    3
    7
See reviews for
51
178
48
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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Paris, France
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

i have been travelling for 4 months in Asia and booked many places from Airbnb, Agoda and by myself. i booked this Ryokan at the beginning of october. 10 days later i lost my laptop with alla my booking in it. each hotel i book reminds me by email my booking except this hotel. so they charge me the 26th... More 

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Las Vegas, NV
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My sons and I stayed one-night in Kyoto and we wanted to experience a ryokan (traditional Japanese Inn). It was exactly what we had expected, right down to futons on the floor, tea in your room, and a tranquil garden outside our patio. The staff was attentive and provided us with excellent service. I only wish we had stayed there... More 

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed two nights and loved every minute. Great people who look after you in every way, comfortable futons and quilts, and wonderful rooms. An easy 10 minute walk to the station made getting around Kyoto a breeze. We had one of the ground floor rooms with a small garden which was wonderful for some tranquil time and reading.

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Sydney
Top Contributor
72 reviews 72 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Matsubaya Ryokan does traditional Japanese accommodation with some western luxuries very well. We had a room with small ensuite bathroom and small entrance hall. It was clean and comfortable if not luxurious. The roll-out futons were comfortable but the only other furniture was a low table and chairs without legs. Getting up and down off the floor all the... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I was expected to stay at Japanese-style room in Matsubaya inn, so I even booked way in advance in July to secure the booking due to the peak maple leaves viewing. However they didn't manage to capture the reservation and they only said "sorry but we don't have any rooms available" so we screwed up our Japan trip. Even though... More 

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Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 20, 2014

We stayed 2 nights in Matsubaya Ryokan and enjoyed every moment of it. From Kyoto station it's an easy 10-15 minutes walk to the Ryokan, and the directions given by the inn are very easy to follow. The staff at the inn were very helpful and made some suggestions for us to go explore the area. They even mapped out... More 

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Canberra, Australian Capital Territory, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 19, 2014

The staff at the Ryokan were very helpful and able to provide advice on attractions and restaurants in the area (their english was very good). The room was beautiful, and the attention to detail was evident, from the yakata and green tea through to the complimentary biscuits and the information on traditional Ryokan's. The Ryokan was very easy to find... More 

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Sydney, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 14, 2014

My partner and I stayed 7 nights at this small family run inn. The staff all speak English well so communicating with them was easy and friendly. They were very accommodating. The inn was safe and clean. Wonderful if you want to experience how traditional Japanese living is like. I recommend the size D rooms because it's just enough room... More 

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Seongnam, Gyeonggi-do, South Korea
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 2, 2014

I was very expecting to stay at Japanese-style room in Matsubaya inn, so I even changed my schedule to stay here. However they mistook the reservation and there was no Japanese-style room but they only said "sorry but we don't have anything to do" so we screwed up our Japan trip. Even though you have a confirmation e-mail, you'd better... More 

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed November 23, 2014

It's been a great experience to stay in Japan traditional ryokan and the service was beyond my expectation. Feel that they really treat us like family but not business customers. Absolutely this will be my 1st choice if I visit Kyoto again.

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Additional Information about Matsubaya Inn

Address: Higashinotoin Nishi-iru, Kamijuzuyacho-dori, Shimogyo-ku, Kyoto 600-8150, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kyoto Station
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Matsubaya Inn 3*
Number of rooms: 11
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Also Known As:
Matsubaya Hotel Kyoto
Hotel Style:
#23 Top resorts Hotel in Kyoto

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