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Matsubaya Inn

Certificate of Excellence
Higashinotoin Nishi-iru, Kamijuzuyacho-dori, Shimogyo-ku, Kyoto 600-8150, Kyoto Prefecture
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Matsubaya Inn
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Ranked #42 of 342 Hotels / Ryokan in Kyoto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jerome P Brussels, Belgium
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355 reviews from our community

Traveler rating
    205
    114
    26
    3
    7
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57
180
49
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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Brussels, Belgium
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Ryokan in Kyoto. It is conveniently located at walking distance from the station. Also there is a bus connection to most of the city's major area at the end of the street. Now this is the typical Ryokan providing you with Yukata, green tea set and futon bedding. Our room was quite large (11 tatamis) compared to average Japanese... More 

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Auckland Region, New Zealand
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I emailed this ryokan twice before the holiday. They replied very soon afterwards. They took the initiative to suggest me take Haruka, the Airport Express Train and attached a map which showed how to get to their ryokan from the station. I felt that they were caring and professional. A staff was waiting for us at the front desk. He... More 

Was this review helpful? Yes 2
Kyoto, Japan
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Our family stayed at matsubaya over christmas and we felt very welcomed. We had western style rooms which were very comfortable.unfortunately the wifi didn't extend to the top floor but that just meant we went down to the guest lunge when we needed the Internet. We heard from other travellers that the Japanese rooms are great. It was all clean... More 

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the first time I'm staying in a ryokan, so I have really not much of a benchmark to mark this stay against. I booked this last minute and it wasn't that cheap as mentioned by most of the other reviewers, possibly because of the last minute-ness of it. So I didn't feel like it was really that value... More 

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Wellington, New Zealand
Top Contributor
69 reviews 69 reviews
46 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights in the smallest type of room with a bathroom - a standard twin room. (Our friends were in one of the Western-style rooms and were very comfortable too.) The inn is so popular that you need to book well ahead - even for cold February - and these were the last 2 rooms left... More 

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Tallinn, Estonia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is what you need to get the real Japanese experience. Very clean ryokan. Beds were amazing. Staff - very helpful and friendly. They gave us directions as to where we wanted to go, actually drew them out on a paper for us, which made things super easy for us. Location -- the best! Kyoto Station is just a short... More 

Was this review helpful? Yes 1
Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

A short walk north of the train station. The inn took in our luggage and guarded it while the rooms were being prepared. We explained we'd need to go out for a while to sight see before returning. They placed our luggage in the rooms, once they were done, gave us the key earlier. The hotel itself has a pretty... More 

Was this review helpful? Yes 1
Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 9, 2015

Handy location - walking distance from the central train station and there's a bike rental shop 20metres away, which was a great way to explore the city. We chose to stay in a western-style bed, rather than a traditional Japanese futon - the bed was comfortable and the room also had kitchen facilities and a Japanese style wet room for... More 

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Paris, France
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 5, 2015

i have been travelling for 4 months in Asia and booked many places from Airbnb, Agoda and by myself. i booked this Ryokan at the beginning of october. 10 days later i lost my laptop with alla my booking in it. each hotel i book reminds me by email my booking except this hotel. so they charge me the 26th... More 

Was this review helpful? Yes 1
Las Vegas, NV
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 30, 2014

My sons and I stayed one-night in Kyoto and we wanted to experience a ryokan (traditional Japanese Inn). It was exactly what we had expected, right down to futons on the floor, tea in your room, and a tranquil garden outside our patio. The staff was attentive and provided us with excellent service. I only wish we had stayed there... More 

Was this review helpful? Yes 1
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