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All 341 Kyoto hotels

Matsubaya Inn

3.0 of 5
  |   Higashinotoin Nishi-iru, Kamijuzuyacho-dori, Shimogyo-ku, Kyoto 600-8150, Kyoto Prefecture (Kyoto Station)
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Matsubaya Inn
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Ranked #42 of 341 Hotels / Ryokan in Kyoto
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
JapanCustomToursNZ Wellington, New Zealand
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347 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Japanese first
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Wellington, New Zealand
Top Contributor
69 reviews 69 reviews
46 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars NEW

We stayed here for 3 nights in the smallest type of room with a bathroom - a standard twin room. (Our friends were in one of the Western-style rooms and were very comfortable too.) The inn is so popular that you need to book well ahead - even for cold February - and these were the last 2 rooms left... More 

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Tallinn, Estonia
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is what you need to get the real Japanese experience. Very clean ryokan. Beds were amazing. Staff - very helpful and friendly. They gave us directions as to where we wanted to go, actually drew them out on a paper for us, which made things super easy for us. Location -- the best! Kyoto Station is just a short... More 

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Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A short walk north of the train station. The inn took in our luggage and guarded it while the rooms were being prepared. We explained we'd need to go out for a while to sight see before returning. They placed our luggage in the rooms, once they were done, gave us the key earlier. The hotel itself has a pretty... More 

Was this review helpful? Yes 1
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Handy location - walking distance from the central train station and there's a bike rental shop 20metres away, which was a great way to explore the city. We chose to stay in a western-style bed, rather than a traditional Japanese futon - the bed was comfortable and the room also had kitchen facilities and a Japanese style wet room for... More 

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Paris, France
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 5, 2015

i have been travelling for 4 months in Asia and booked many places from Airbnb, Agoda and by myself. i booked this Ryokan at the beginning of october. 10 days later i lost my laptop with alla my booking in it. each hotel i book reminds me by email my booking except this hotel. so they charge me the 26th... More 

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Las Vegas, NV
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 30, 2014

My sons and I stayed one-night in Kyoto and we wanted to experience a ryokan (traditional Japanese Inn). It was exactly what we had expected, right down to futons on the floor, tea in your room, and a tranquil garden outside our patio. The staff was attentive and provided us with excellent service. I only wish we had stayed there... More 

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Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 29, 2014

Stayed two nights and loved every minute. Great people who look after you in every way, comfortable futons and quilts, and wonderful rooms. An easy 10 minute walk to the station made getting around Kyoto a breeze. We had one of the ground floor rooms with a small garden which was wonderful for some tranquil time and reading.

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Top Contributor
72 reviews 72 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 29, 2014

The Matsubaya Ryokan does traditional Japanese accommodation with some western luxuries very well. We had a room with small ensuite bathroom and small entrance hall. It was clean and comfortable if not luxurious. The roll-out futons were comfortable but the only other furniture was a low table and chairs without legs. Getting up and down off the floor all the... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 28, 2014 via mobile

I was expected to stay at Japanese-style room in Matsubaya inn, so I even booked way in advance in July to secure the booking due to the peak maple leaves viewing. However they didn't manage to capture the reservation and they only said "sorry but we don't have any rooms available" so we screwed up our Japan trip. Even though... More 

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 20, 2014

We stayed 2 nights in Matsubaya Ryokan and enjoyed every moment of it. From Kyoto station it's an easy 10-15 minutes walk to the Ryokan, and the directions given by the inn are very easy to follow. The staff at the inn were very helpful and made some suggestions for us to go explore the area. They even mapped out... More 

Was this review helpful? Yes 1
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Additional Information about Matsubaya Inn

Address: Higashinotoin Nishi-iru, Kamijuzuyacho-dori, Shimogyo-ku, Kyoto 600-8150, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kyoto Station
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Matsubaya Inn 3*
Number of rooms: 11
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Also Known As:
Matsubaya Hotel Kyoto
Hotel Style:
#109 Top resorts Hotel in Kyoto

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