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All 139 Kyoto hotels

Kyoto Royal Hotel & Spa

4.0 of 5 Hotel   |   Sanjyo Agaru Kawaramachi, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-8005, Japan (Kawaramachi/Karasuma/Shijo Omiya)
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Kyoto Royal Hotel & Spa
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Ranked #30 of 139 hotels in Kyoto
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
Joose N Helsinki, Finland
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665 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 of 5 stars Reviewed yesterday NEW

Spent 4 nights with whole family in three rooms. Hotel location is perfect. Clean and nice serving people. When asked for late check out beyond 12pm got a response that if want to extend until 1pm it will cost me ninety (90) USD. Could you believe?

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Helsinki, Finland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for three nights and must say that the experience was a mixed one. First the good: The location is excellent. just next to a subway station and a good base for exploring the city by foot. The staff is polite and helpful with adequate english skills. Our room (deluxe twin) was actually larger than what we expected. Some... More

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Hailsham
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As part of our tour with a group,we stayed five nights at Kyoto royal hotel Spa,we found it comfortable,but the rooms were rather small & hot. Breakfasts catered for the western taste,and was adequate The hotel is in a very good position,plenty of restaurants nearby excellent shops & just a couple of minutes from the metro Kyoto is a lovely... More

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UK
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Brilliant location in central Kyoto, perfect for exploring the city on foot. Our room and bathroom were nice, the only downsides were the uncomfortable pillows and very hot room (the air con is controlled centrally). Our window was stuck shut and a very nice member of staff tried to open it without success. The staff were very helpful and polite... More

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Twickenham
Top Contributor
120 reviews 120 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Upon checking in the reception tried to say that they were over-booked and that they would arrange another hotel for us, however I said no and they continued to check us in to our room! The room was fairly compact but still enough room for suitcases etc No room safe and the bathroom was like a mobile small room and... More

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Renaud_Payette, Manager at Kyoto Royal Hotel & Spa, responded to this review

Dear soot30, Thank you for your comments about your stay at our hotel. We’re happy to hear that you enjoyed our location and neighborhood. We apologize for any inconvenience you endured due to your room’s temperature. You may have noticed that we are located in a very exciting area with easy access to all means of transportation, great shopping and... More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at this hotel in February. The staff where all friendly and nice. The hotel room was clean and nice and pretty big for Japanese standards. The hotel is so close to everything, we walked everywhere and the train station is a two minute walk, maybe even quicker. This hotel was great and I would definitely... More

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Renaud_Payette, Manager at Kyoto Royal Hotel & Spa, responded to this review

Dear mareemaree, Thank you for your generous comments concerning your stay at our hotel. We are thankful that you appreciated our location, accommodations and surrounding neighborhood. If you should decide to return to Kyoto may we suggest that you explore Teramachi dori with it’s great shops and restaurants and it will lead you directly to the Imperial Palace which is... More

USA
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for 2 nights. The location was excellent, and the staff were nice. Otherwise, the hotel was below average. Our first room had part of the ceiling falling down. We switched rooms and the second room did not have a ceiling issue. However, the bed sheets had small holes in the sheets. The bed was not comfortable, neither were... More

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Renaud_Payette, Manager at Kyoto Royal Hotel & Spa, responded to this review

Dear TravelbeanUsa, Thank you for your comments concerning your stay at our hotel. First of all we wish to sincerely apologize for the shortcomings you experienced during your stay. Again we apologize for the inconveniences you encountered and thank you for bringing these to our attention. Best regards, Renaud Payette General Manager Kyoto Royal Hotel & Spa More

uk
Top Contributor
76 reviews 76 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here for 3 nights...location is excellent...very close to shiyakushomae subway station, shopping centre and what i named restaurant alley....a long alley of restaurants just south of the hotel running parallel to west bank of the river...3 very good which we tried...but i can't tell you the names as it was all in Japanese! the staff were super helpful.....and we... More

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Renaud_Payette, Manager at Kyoto Royal Hotel & Spa, responded to this review

Dear ukrandomtraveller, Thank you for your comments about your stay at our hotel. We’re happy to hear that you enjoyed our location, proximity to public transportation and closeness to Pontocho the quaint restaurant street. You may have noticed that we are located in a very exciting area with easy access to all means of transportation, great shopping and exciting places... More

Brooklyn, NY
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I think one's view on this hotel likely has to do with what the room cost. I got my room through a discount website and paid under $150/night. For that price, I was happy with the room. It was definitely small and there were very few "extras" worth mentioning, but as people have pointed out it is well located, clean,... More

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Renaud_Payette, Manager at Kyoto Royal Hotel & Spa, responded to this review

Dear BrooklynTraveler30, Thank you for your comments concerning your stay at our hotel. We are thankful that you appreciated our location, the service from our staff and that you found value for your money. If you should decide to return to Kyoto may we suggest that you explore Teramachi dori with it’s great shops and restaurants and it will lead... More

Oakland, CA
Top Contributor
58 reviews 58 reviews
53 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is very central and convenient which was the reason we came to this hotel. The rooms are average- not large but not small. The bathrooms feel a bit like the bathroom on a train, and the furnishings are average. (I would compare it with a holiday inn in the us). After a sweltering night, we were told that... More

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Renaud_Payette, Manager at Kyoto Royal Hotel & Spa, responded to this review

Dear Mrs.Brown.95, Thank you for your comments about your stay at our hotel. We’re happy to hear that you enjoyed our location. We apologize for any inconvenience you endured because of the warmth of your room. You may have noticed that we are located in a very exciting area with easy access to all means of transportation, great shopping and... More

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Additional Information about Kyoto Royal Hotel & Spa

Also Known As:
Kyoto Royal Hotel And Spa
Kyoto Royal Hotel Kyoto
Address: Sanjyo Agaru Kawaramachi, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-8005, Japan
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi/Karasuma/Shijo Omiya
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Luxury Hotel in Kyoto
#23 Family Hotel in Kyoto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kyoto Royal Hotel & Spa 4*
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