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ANA Crowne Plaza Kyoto

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Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
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ANA Crowne Plaza Kyoto
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ANA Crowne Plaza Kyoto
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714 reviews from our community

Traveler rating
    192
    337
    127
    45
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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    (192)
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London, United Kingdom
Top Contributor
53 reviews 53 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We agree with all that's said about the hotel so perhaps we can give a little advise. Firstly the shuttle bus picks you up from the Shinkansen side of the station (not bus side) out side MacDonald's and runs every 15 mins, the number 12 bus runs from just outside the hotel to the Gion area but is a easy... More 

Was this review helpful? Yes 2
Top Contributor
61 reviews 61 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here in early April 2015 for four nights and found their service, staff, and amenities well worth the cost. There were English speaking personnel on staff that communicated with us sufficiently to understand what we desired and always served graciously and politely. We were continuously greeted by all personnel with happy cheerful greetings, while expressing gratitude for our patronage.... More 

Was this review helpful? Yes 1
Banstead, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

A pleasant hotel of good quality with staff who mostly spoke reasonable English. Easy walking distance to the Nijo Castle which is definitely worth a visit. There. Is a shuttle bus to and from the train station about every 20 minutes. The bus stops a little way beyond the taxi rank and has the hotel name on the side. The... More 

Was this review helpful? Yes 1
Vancouver
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed five nights in this centrally located hotel across from Nijo Castle. We were given a room with the view of Nijo (nice!) with twin beds each big enough to accommodate two very skinny people. The hotel itself was quiet, but the external traffic had a regular ambulance screeching outside our open window. We kept the window open every... More 

Was this review helpful? Yes 4
London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I paid JPY 15,000/night for bed and breakfast stay. The location was easy to get to: either a 5 minute taxi ride or there is a free shuttle service from the train station. I've stayed in other hotels in Kyoto before but wanted to stay somewhere nicer and as this was for a special occasion, I was expecting a lot... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear haikugirl_uk, Thank you for the candid review. We are glad to hear you found our location convenient. We are truly sorry, we fell short of your expectations and regret that you were not fully satisfied with the room you received. Your feedback is of great importance to us and allows us to monitor and improve the quality of our... More 

Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

Great location right opposite the castle. Pick up service from bullet train very good - leaves from outside McDonald's. Restaurants in hotel quite expensive as is the lobby bar. Biggest issue was BBC and cnn have Japanese voice overs which makes it impossible to hear the channels and there is no cable TV.

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
18 reviews 18 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 5, 2015

A few weeks ago we (my wife, my 3 year old daughter, my wife’s parents and I) visited Kyoto. Arriving at about 11:30 AM in the morning after a red eye flight from Bangkok we used the shuttle bus from the station. That is a great treat and the driver is extremely professional and very friendly. May be he is... More 

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear szplsr, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, especially our loyal IHG Rewards Club Platinum Members and we appreciate your positive comments on the services rendered by our shuttle driver. However, it seems that we were not able to... More 

Stratford-upon-Avon, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 28, 2015

Stayed here recently for two nights. The locations ok, but not great, but the free shuttle bus helps here. Very helpful friendly staff. Very nice clean rooms, at a fair price. Didn't try the restaurants or room service.

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2015

This is lovely hotel to stay at of you are visiting Kyoto. It is conveniently located immediately opposite Nijo Castle (a must place for tourists to visit), is close to the Metro station, the rooms are large and well laid out. If you want a room with a view overlooking Nijo Castle, this costs extra. The breakfast (western style buffet)... More 

Was this review helpful? Yes 2
Cambridge, UK
Top Contributor
105 reviews 105 reviews
73 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed February 23, 2015

Very close to a subway station, and whilst not in the centre of the tourist attractions for Kyoto, public transportation makes it easy to get around. There's also a few cafés, bars and restaurants nearby if you need an alternative to the very nice, but expensive, hotel options. Staff were super helpful, and very accommodating with our one-year old child,... More 

Was this review helpful? Yes 1
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