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All 142 Kyoto hotels

ANA Crowne Plaza Kyoto

4.0 of 5 Hotel   |   Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan (Kawaramachi / Karasuma / Shijo Omiya)
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Ranked #39 of 142 hotels in Kyoto
A recent review
3 of 5 stars reviewed 5 days ago
JBFW Fort Worth, Texas
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569 people have reviewed this hotel

Traveler rating
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    270
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Fort Worth, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I thought the staff were very good and the location was ok. There was little to differentiate this hotel from many others. There is a free shuttle from the train station, which is helpful, but there was not a lot of guidance once you arrived at the hotel.

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Sydney, Australia
Top Contributor
81 reviews 81 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 4 nights at this hotel again found the lack of English spoken and understood frustrating.The hotel is well presented and the female attendees dressed in Kimono a nice touch.But also as I caught the train to Nijojomae Station from Shinjuku I found that there was no signage to the hotel and as the hotel sits back off the street... More

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Babylon, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel has a lovely lobby and grounds and seems to cater to many wedding parties. The staff was friendly and spoke English fairly well, the free airport shuttle ran regularly and reliably, and the rooms were clean. However, the rooms were a bit outdated and worn, and the location is a bit removed from the hustle and bustle of... More

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Oxford, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is in a great location, we were upgraded to a room that overlooks the castle, and the free shuttle bus to the hotel was nice (but hard to find - hotel needs to advertise where this bus is!) The room wasn't too bad. Lots of comments on here about the rooms being outdated but it's clean enough and has... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Anthony C, Thank you for taking the time to share your feedback. I am happy you like our hotel location and friend;y staff. We are hospitality professionals who pride ourselves on delivering world class service to all of our guests and are happy doing so. I'm sorry for the inconvenience our pool policy policy may have caused you. Rest... More

Melbourne, Australia
Top Contributor
136 reviews 136 reviews
57 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a 2 night stopover in Kyoto at ANA Crowne Plaza. We arrived by Shinkansen and we were unable to locate the shuttle bus site for transfer to the Hotel. We subsequently found it operates from the Shinkansen side and not from the Bus Station Side of the Station. We then did use the shuttle and found it worked... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Ken050, Thank you so much for your review of our hotel. I am delighted to read that you were satisfied with your recent stay with us. I appreciate your positive comments about our courteous and helpful staff, comfortable rooms and excellent food quality. I am sorry that the bathroom was a let down. We are highly motivated by your... More

Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Highly recommend staying here. The staff are friendly, most speak good English and are very helpful. Restaurants are fantastic, rooms clean and everything is close by. Will definitely stay here again.

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We really enjoyed the hotel. It's a little sad that in the heat of summer the pool was heated and indoors but it's more than just a pool - it's a Japanese sauna, spa etc.On the other side of town from Gion (Geisha) district but really close to the JR line and opposite the Kyoto-jo.

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2014 via mobile

We stayed at the Crowne Plaza Kyoto on a recent holiday. I chose it because I had a lot of IHG points to use and it was, therefore, a free option. I was a bit worried what the hotel would be like after reading some of the reviews. I didn't feel that the hotel was as dated as some of... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 7, 2014

Good location by metro and good shuttle bus service to station (operates from the Shinkansen side, not the bus station). Rooms were fine, but small, bathroom was in need of some TLC. Despite non-smoking room an overwhelming smell of cigarettes hit us on the last night (downstairs?). Breakfast was decent for choice, quality and value. Had to pay extra to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear JAB8472, Thank you for staying with us and leaving feedback about our hotel. I am truly delighted you found our location convenient and pleased our shuttle service suited you well. However, I apologize if the bathroom facility did not meet your standards. Rest assured your review will be used to consider improvements needed and we hope you give us... More

Barcelona, Spain
Top Contributor
90 reviews 90 reviews
26 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed June 17, 2014

Its a very nice business hotel located in the center of kyoto with very good services, rooms, and staff. Great luxurious lobby, and great and clean rooms. Piano bar that opens until 1am. Very recommendable hotel for business (well located) and well communicated. They have a shuttle to the Central Station for the shinkasen. Very good hotel and recommendable.

Was this review helpful? Yes 4
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Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi / Karasuma / Shijo Omiya
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#14 Luxury Hotel in Kyoto #17 Business Hotel in Kyoto
Hotel Class
Official Description (provided by the hotel)
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 
Number of rooms
291

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of ANA Crowne Plaza Kyoto and other travelers.
2 questions

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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