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All 142 Kyoto hotels

ANA Crowne Plaza Kyoto

4.0 of 5 Hotel   |   Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan (Kawaramachi / Karasuma / Shijo Omiya)
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Ranked #39 of 142 Hotels in Kyoto
A recent review
4 of 5 stars reviewed 3 days ago
Tomas C Prague, Czech Republic
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586 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Prague, Czech Republic
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Very good hotel for good price at the best location in Kyoto ahead of kyoto imperial palace with the view on it from your window. We were there during october 2013 and had really nice weather. Staff is very friendly.

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is standind in front of "Nijo-jou", the Japanease Histrical castle. The room is comfortable and silent. The location is good.

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent 5 nights at this hotel as part of a 2 week trip, found the shuttle at the station only because I'd read on here where it would be, otherwise I don't think we would have ever found it. Check in was pleasant, enough English spoken to achieve this process without fuss. We had 2 rooms both were spacious... More

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Penang Island, Malaysia
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Staffs were polite, friendly and helpful when we arrived. The good thing is they spoke good English. The lobby was nice. We had used points from Priority Club to redeem the stay. The room we had was spacious. You might missed the hotel if you're driving or walking to it, since it is not exactly on the street but hidden... More

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Fort Worth, Texas
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I thought the staff were very good and the location was ok. There was little to differentiate this hotel from many others. There is a free shuttle from the train station, which is helpful, but there was not a lot of guidance once you arrived at the hotel.

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear JBFW, Thank you for taking the time to write a review about your experience with us. We are delighted our location suited your travel well and pleased you liked your room accommodation. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We value... More

Sydney, Australia
Top Contributor
81 reviews 81 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed August 8, 2014

Spent 4 nights at this hotel again found the lack of English spoken and understood frustrating.The hotel is well presented and the female attendees dressed in Kimono a nice touch.But also as I caught the train to Nijojomae Station from Shinjuku I found that there was no signage to the hotel and as the hotel sits back off the street... More

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Babylon, New York
2 reviews
4 of 5 stars Reviewed August 5, 2014

This hotel has a lovely lobby and grounds and seems to cater to many wedding parties. The staff was friendly and spoke English fairly well, the free airport shuttle ran regularly and reliably, and the rooms were clean. However, the rooms were a bit outdated and worn, and the location is a bit removed from the hustle and bustle of... More

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Oxford, United Kingdom
20 reviews 20 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 1, 2014

Hotel is in a great location, we were upgraded to a room that overlooks the castle, and the free shuttle bus to the hotel was nice (but hard to find - hotel needs to advertise where this bus is!) The room wasn't too bad. Lots of comments on here about the rooms being outdated but it's clean enough and has... More

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Anthony C, Thank you for taking the time to share your feedback. I am happy you like our hotel location and friend;y staff. We are hospitality professionals who pride ourselves on delivering world class service to all of our guests and are happy doing so. I'm sorry for the inconvenience our pool policy policy may have caused you. Rest... More

Melbourne, Australia
Top Contributor
144 reviews 144 reviews
58 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed July 28, 2014

We had a 2 night stopover in Kyoto at ANA Crowne Plaza. We arrived by Shinkansen and we were unable to locate the shuttle bus site for transfer to the Hotel. We subsequently found it operates from the Shinkansen side and not from the Bus Station Side of the Station. We then did use the shuttle and found it worked... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Ken050, Thank you so much for your review of our hotel. I am delighted to read that you were satisfied with your recent stay with us. I appreciate your positive comments about our courteous and helpful staff, comfortable rooms and excellent food quality. I am sorry that the bathroom was a let down. We are highly motivated by your... More

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 28, 2014 via mobile

Highly recommend staying here. The staff are friendly, most speak good English and are very helpful. Restaurants are fantastic, rooms clean and everything is close by. Will definitely stay here again.

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Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi / Karasuma / Shijo Omiya
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto

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