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ANA Crowne Plaza Kyoto

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Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
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ANA Crowne Plaza Kyoto
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776 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
75 reviews 75 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

excellent location, large breakfast, friendly staff, spotlessly clean... Next to a Shinto Shrine across the street, in addition there is a free shuttle bus between Kyoto station and the hotel (running from morning until 2000 hrs). The rooms are a bit tired, reminds about US hotels 10 - 15 yrs ago... There are many restaurants in the hotel and beer... More 

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed for 3 nights here in Kyoto and would happily do it again. The rooms we opted for provided a great view straight onto Nijo castle, pity when we went Nijo was under maintenance. The staff were very professional and offered fantastic service. Great atmosphere and the location was only about 10-15 min walk from JR Nijo station and 2... More 

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Dunedin, New Zealand
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed staying here. Rooms are clean and all staff are lovely. Yes they cannot all speak English but we are in Japan so that is understandable. They gave me excellent advice about going to the sites and even lend me a power adapter. I found the shuttle bus excellent ( if a little hard to find at first ,... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel situated just the other side of the road from enormous temple site.Breakfast gives enormous choice ,full english breakfast,continental,Japanese breakfast plus all cereals,fresh fruit and numerous beverages.Free shuttle bus into city centre to the most enormous brand new railway station with great views from the roof plus great shoppiing if that's your choice.Food outlets too numerous to count.Hotel has... More 

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Belgium
Top Contributor
94 reviews 94 reviews
64 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel offers shuttle service to/from Kyoto station every 20 minutes. Shuttle bus is easy to find and on time. Check in was good and fast. Hotel lobby is very nice and the have several restaurants. Rooms s a bigger than normal for Japanese standards. Clean and with a lot of complimentary products..water, WiFi, tea etc. Breakfast was good, with... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Marja-Alain, Thank you for writing a review about your recent stay with us. We work hard to make your your stay comfortable and pleasant. We are pleased to note that you were satisfied with the level of service, good amenities and facilities, nice breakfast selection and quiet location with convenient proximity to a lot of dining establishments. It is... More 

Tel Aviv, Israel
Top Contributor
1,462 reviews 1,462 reviews
86 hotel reviews
865 helpful votes 865 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent 3 nights at the hotel. The hotel is located across the street from Nijō castle. While it is not central, there's a Metro station a 5-minute walk from the hotel. Check-in was rather quick, yet the receptionist did not even bother to smile once. We were assigned a Premium castle view twin room (room number 853), which cannot... More 

Was this review helpful? Yes 3
Top Contributor
54 reviews 54 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 2nd stay in 2 years and we were just as impressed as the first time. Every single staff member were friendly and very helpful. The location is fantastic with everything close by. The shuttle bus is so handy. The door greeters are what makes this place super special. Will definitely be back!!

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Canberra
Top Contributor
63 reviews 63 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms are pretty dated, but are very clean and spacious, and the bed was comfortable, so no problems at all. I don't mind dated if the rooms are clean. The staff, like the rest of Japan, are amazingly polite and helpful. There is a regular free shuttle bus into the train station. There is an amazing little ramen joint... More 

Was this review helpful? Yes 2
Victoria Capital Regional District, Canada
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I choose this hotel because it was centrally located. (My usual choice). Most tourist infrastructure is along the river..it was a long walk to the nearest McDonald's for my son. However, I was very glad that I stayed there, as it was a wonderful look into Japanese live. There were mostly Japanese guests, including women in kimonos. The female hotel... More 

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Nancy882, Thank you for staying with us and providing us with your valuable feedback. We are delighted our location suited your travel well. We appreciate you taking the time to bring this matter to our attention and we apologize for any inconvenience or discomfort caused by the room cleanliness. We sincerely apologize for any inconvenience these aspects have caused.... More 

Yafo, Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel inside but a little bit out of the center. The area does not look like it shows in the picture You need to be in Nijo castel on the tower to be able to see how the picture was taken Another point is the distance from Gion too far to walk Other then that lovely lovely hotel good... More 

Was this review helpful? Yes 1
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