We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ANA Crowne Plaza Kyoto

Hotel website
Hotel deals
Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
Special Offer
Up to 30% Off.
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
ANA Crowne Plaza Kyoto
View Map
Add Photo Write a Review

959 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I guess in this case you don't get what you pay for. Out of date, the hallways smell of tobacco smoke. I don't know when they redid this hotel but it really brought me to the 80's with chipped paint and the bath tub in our room had small signs of mold growing. And please when you cater to westerners... More 

Helpful?
Thank Danielle G
Denver, Colorado
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Just kidding, I am not spoiled. But it would have been easy to become so at this hotel. Front end staff was pleasant, polite, interested and informed. Concierge zeroed in on our tastes and nailed it on each recommendation. Room was comfortable, quiet, clean as a whistle, with American style beds and mattresses, amenities. Only one "average" score - there... More 

Helpful?
Thank AskMariaTodd
Los Angeles, California
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I know there are some people who took issue with various parts of this hotel, but I found it to be an excellent place to stay. A lot of people are looking to stay in the Gion area, but to me, that would make the bamboo forest and other attractions too far away. The rooms were really amazing; I've been... More 

Helpful?
Thank Andrew C
Chicago, Illinois
Level Contributor
101 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in this hotel after a "blind booking", and was pleasantly surprised. First, the location is excellent and offers easy access to everything Kyoto has to offer, which is a lot. The staff is very friendly and eager to help, there are plenty of restaurants in the hotel at almost any level, and the rooms are comfortable and very... More 

Helpful?
Thank miceguru
Kyoto Prefecture, Japan
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel is very nice to look at and has a high-end atmosphere. The staff is very friendly and tries to do their best, but there are some serious deficiencies. First off, the mattresses are very hard and worn out. There is a valley in the middle of both our beds. Also, the mattress springs are giving me bruises on... More 

Helpful?
Thank AsiaTraveller2016
Wellington, New Zealand
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I got a good rate for what is an expansive hotel. The room is bigger that most places I've stayed - twin bed, two people with luggage and we still have comfortable walking space. The hotel is opposite the Nijo Castle but further away from shops and restaurants. Some walking required. The facilities are dated. The wifi in our room... More 

Helpful?
Thank HooiYee
Leeds, United Kingdom
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very surprised at the quality of this hotel for the price we paid for 6 nights. The staff are extremely friendly and courteous and the rooms are a very good size, comfortable and clean if a little dated. There are multiple restaurants to choose from in the hotel, but all out of our price range. However, the breakfast... More 

Helpful?
Thank ElizabethdeBroise
Mililani, Hawaii
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Both ANA and Crowne Plaza used to mean something to me. They were indications of quality and prestige. After this stay, I will avoid both brands in the future. Our hotel room is nothing special, but it was commensurate with the prepaid rate we got in a city such as Kyoto. Dated and worn, but again, we got a pretty... More 

Helpful?
1 Thank SaraLa2010
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

After arriving in the ANA crowne plaza kyoto we were meet with good service. However, at no stage upon booking had we been notified that tattoos were not acceptable in their pool area. This caused my partner to be highly embarrassed and brake into tears at the front desk of the hotel when we asked them why this is only... More 

Helpful?
Thank Simon P
IHGService, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Simon P, Thank you for taking the time to leave us with your feedback. It is regrettable that the level of service you have received feel below your expectations. I deeply apologize for any inconvenience you may have experienced. Rest assured that it is in our continued efforts to improve in everything we do in order to be consistent... More 

Tokyo, Japan
Level Contributor
166 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

History: Built in 1986, renovated in 2012 Location: Across the street from Nijo Castle, in north side of Kyoto. Mix of residential and commercial areas. Interior Decor: Calm and elegant. Exterior Apperance: 8 story building in mix of residential and commercial areas. Outside view from the room I stayed at (651): Nijo Castle. Kyoto city north side. Mix of residential... More 

Helpful?
1 Thank setotravel
Questions? Get answers from hotel staff and past guests. Ask a question

423 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (394)
Viewed
Hotel & grounds (77)
Viewed
View from room (13)
Viewed
Bathroom (28)
Viewed
Room/suite (70)
Viewed
Dining (38)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (166)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Dining (6)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Kyoto hotels
Shimogyo-ku
Hotel Granvia Kyoto
Hotel Granvia Kyoto
#21 of 348 in Kyoto
4.5 of 5 stars 2,385 reviews
City Center
Royal Park Hotel The Kyoto
City Center
Hotel Monterey Kyoto
Hotel Monterey Kyoto
#49 of 348 in Kyoto
4.0 of 5 stars 1,689 reviews
Show Prices
Show Prices
Show Prices
City Center
Kyoto Hotel Okura
Kyoto Hotel Okura
#22 of 348 in Kyoto
4.5 of 5 stars 882 reviews
Kyoto Station
Hyatt Regency Kyoto
Hyatt Regency Kyoto
#18 of 348 in Kyoto
4.5 of 5 stars 1,703 reviews
Southern Kyoto
New Miyako Hotel
New Miyako Hotel
#74 of 348 in Kyoto
4.0 of 5 stars 1,438 reviews
Show Prices
Show Prices
Show Prices

Staying in City Center

Neighborhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay