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All 139 Kyoto hotels

ANA Crowne Plaza Kyoto

4.0 of 5 Hotel   |   Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan (Kawaramachi/Karasuma/Shijo Omiya)
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Ranked #35 of 139 hotels in Kyoto
Certificate of Excellence 2013
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519 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel was the average Crowne Plaza hotel. The staff was not so friendly or helpful and it was a bit disappointing. It is conveniently located right opposite the Nijjo castle and we had a lovely view. After requesting to change the room 3 times. The room was either too smoky or the bathroom was smelly. The hotel is a... More

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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel was arranged as part of our tour. The room was pretty big. Breakfast was included, but the queue for the western breakfast was always very long, so be sure to queue up early. The japanese breakfast was actually very nice for those who do not want to wait. There is no convenient store nearby though.

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Kahului, Hawaii
Top Contributor
70 reviews 70 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed in Kyoto for 4 days at this property. The hotel and accomodations are "dated" and we had trouble with smoke. The rooms were spacious but the general conditions are average. The other issue is location. The only close attraction is Nijo Castle across the street. Most "walking" interesting Kyoto sits between Sanjo and Shijo/Gojo avenues near the Kamogawa River... More

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Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights the room is spacious and nice view overlooking Nijo Castle. Easy access to nearby bus stop to the town. Slightly too quiet and lonely at night, convenient store and restaurant are quite a walking distance. Great shuttle bus services.

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Washington DC, District of Columbia
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our room must have been next the laundry room. The constant drumming noise kept us up all night. When I called the front desk, our only consolation was a sorry. The hotel looks like it's due for a complete and total make over. The furnishing is still from the eighties. I haven't see a alarm clock built into the cherry... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear blickket, Thank you for taking the time to share your comments online. It is unfortunate that this stay was a disappointment on several aspects particularly with the noise levels experienced and if the level of service received was not satisfactory. Your comments have been noted and will be used to consider for improvements needed on our end. Sincerely, Pam... More

Denver, Colorado
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We, a family of four with two small children, stayed at the CP Kyoto mid-December for four nights. We had just arrived from Bangkok and our two year-old was under the weather. Simon, the concierge, treated our family as his own. He directed us to the nearest pharmacy (Beware: no children's Tylenol in Japan) and checked in on us our... More

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Gold Coast
Top Contributor
87 reviews 87 reviews
50 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 3, 2014

Stayed here for 3 nights in February. traveled to Kyoto from Tokyo by train but didn't see the free bus shuttle til in the taxi on way to hotel. Hotel is lovely and big and check in was fast. Loved how the female staff at reception are dressed in traditional Japanese dress. Rooms were a good size with comfortable bed.... More

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Nottingham, United Kingdom
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 1, 2014

We stayed for 3 nights at the end of December. Travelled from Tokyo on the train and found the handy shuttle bus. Check-in was easy and escorted to our room by a lady in traditional dress which I thought was a nice touch. We had a great view over Nijo Castle and the mountains beyond. The room was fine with... More

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Oxford, United Kingdom
14 reviews 14 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 28, 2014

Most of the bad reviews seem to be from moaning Americans and Australians who seem to have stayed in a different hotel to us. We traveled down from Tokyo by train and you should leave the station by the Hachijo exit and head for the McDonald's since the ANA hotel bus, in a bright pink stops at this point. The... More

Was this review helpful? Yes 3
Bowen, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 27, 2014

A lot of pomp and flash, but little service and overpriced. We had a lovely english speaking concierge when we first arrived but when he was away sick other staff could not provide any assistance, had no idea of the things our other concierge was researching for us and seemed reluctant to help. Free shuttle bus was always full and... More

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Kaylene A, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More

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Additional Information about ANA Crowne Plaza Kyoto

Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto
Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi/Karasuma/Shijo Omiya
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Kyoto
#17 Business Hotel in Kyoto
#22 Family Hotel in Kyoto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Official Description (provided by the hotel):
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 
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