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ANA Crowne Plaza Kyoto

4.0 of 5 Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan
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ANA Crowne Plaza Kyoto
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ANA Crowne Plaza Kyoto
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638 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Chino Hills, California
Top Contributor
70 reviews 70 reviews
38 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

An older hotel, built in 1983 I think on a placard outside. Grand Japanese business hotel style lobby with a beautiful waterfall and koi pond scene outside the cafe/breakfast area. Decent rates for the Kyoto area, but you can get tricked if you book the standard rate and then find extra person charge of 3000 yen for total 2 people.... More

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Melbourne, Victoria, Australia
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel can not take a booking and hold it. When you protest that they have made a mistake, they try to tell you you're in the wrong and too bad how sad. I have stayed in Hotels all over the world, and many in Japan, including ANA Plaza Osaka & Hiroshima, both offer good service and I highly recommend.... More

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1 review
4 of 5 stars Reviewed 1 week ago

Great hotel with wonderful staff. Easy to get around because of its centralized location. Hotel has a light tobacco smell, but that's to be expected in Japan. Best buffet breakfast and shouldn't be missed. Hotel bartender (Hiro) was especially the best there is.

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San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

that hotel was a 5 stars luxury place in the 70s. now it's still nice but in major need of updating. the all place is very old but super clean and classy. The staff is very helpful and professional. on site restaurants are good but not cheap.I did not agree either that you have to pay $15 a day if... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is a little worn around the edges, however, it had a touch of class that few hotels in my home country can offer. All of the female employees wear kimonos -which echoes the traditional aspects of Kyoto and is a nice stylistic touch. Also there is a very beautiful little tea room that has a sweeping view of... More

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St. Albans, United Kingdom
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I felt like a criminal for asking to check in early because we had been awake and traveling for over 24 hours. The first host was very reluctant but I believe her colleague asked (all in Japanese) her to check the booking and probably thanks to my platinum status was allowed 30min earlier, however no further mention, recognition or benefits... More

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Princeton, New Jersey
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in May 2014 and it was our first time visiting Kyoto. The hotel is at excellent location and is very convenient if you take public transportation. The room is decent size and offers great vanities such as hot spring powder and sleep mask. I especially enjoyed a nice, hot bath after along day of sightseeing... More

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Amsterdam, The Netherlands
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: -Close to Nijo Castle, if you are lucky you can even see it from your room -Close to bus stop that can take you to see most of the temples -Free internet -Good value for money indeed -Great breakfast, a lot of variety -Excellent staff attitude, they are really helpful and kind -Spacious rooms, especially if you are coming... More

Was this review helpful? Yes 1
Tel Aviv, Israel
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel with concierge services and high level of service in generaly Breakfast is varied and very good Excellent room Internet. In public areas - poorly Shuttle service to and from the train station uninterrupted, reliable and good The rooms are outdated but are maintained. The mattresses are outdated and uncomfortable, is checked in more than one room

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Shlomo L, Thank you so much for taking time out to leave us a review. I am pleased to learn you like our convenient hotel location and staff service. Guest satisfaction is one of our many goals and I am disappointed that the mattress and room condition did not meet your expectations. We are always working to improve our... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

In kyoto on business and staying over for a little sightseeing. This hotel is old and needs major updates. Clean but one of the worst hotels I have stayed at in Japan. Great location to visit Niji Castle however. Directly across the street.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Jeff S, Thank you for choosing our hotel for your business travel. While we are glad you found our location convenient for sightseeing, we are very sorry the hotel conditions did not live up to your expectations. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. While... More

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Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi / Karasuma / Shijo Omiya
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto

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