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ANA Crowne Plaza Kyoto

4.0 of 5 Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
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ANA Crowne Plaza Kyoto
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ANA Crowne Plaza Kyoto
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675 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed today NEW

Having read a few negative comments I was a little worried, but once we arrived the staff couldn't be more helpful they allowed us to change our rooms from 2 doubles and a single to 1 double 1 triple. The hotel shuttle bus is a great extra and makes life easier particularly when you arrive with luggage. Once you have... More 

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Nashville, Tennessee
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

This was the worst experience during our entire November Japanese honeymoon. The hotel is OK and the location is acceptable only due to the free shuttle bus that runs often to the train station, though I thought if I heard that song about seeing the world one more time my head was going to explode. Every screen in the hotel... More 

Was this review helpful? Yes 1
manchester
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Really nice. Great staff. Upgraded as a loyalty club member. Room great. Did experience a lot of noise one night in the neighbouring room. Sounded like a party, but the hotel acted promptly and the music was turned off. Actually can't think of anything negative.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel shuttle bus service to and fro Kyoto station is the saver of this hotel. I arrive thru kyoto station and thanks to the bus, it makes so much easier. Make sure you know the bus stop before you come. This hotel is pretty old but renewed. Not too close to train.

Was this review helpful? Yes 1
Paris, France
Top Contributor
96 reviews 96 reviews
46 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When reading the negative reviews of the hotel, some of them written recently, I had the thought that there are actually two hotels in the same location. Because in our case, the room was clean, (not castle view), very comfortable, housekeeping better than good and all the hotel staff, with the exception mentioned below, friendly and professional. Furthermore, the breakfast... More 

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Soquel, California
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is convenient to the Nijo Castle, but a taxi or bus ride or a 20 walk to shopping and restaurants near the river. Hotel staff was friendly and helpful..the borrowed umbrellas were much appreciated. The free shuttle to the train station was convenient. The buffet breakfast was extensive, but an a la carte menu is available for lighter breakfast.... More 

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Boulder, Colorado
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms are old, smelly and not clean. Bath courtain smells awful and bath towels were old and also smelly (cigarette). During the winter they've kept the central heating at 27c and didn't allow us to use the rooms air con (centrally disabled). The windows don't open either. The carpet floor is stained and also pretty old. The room cleaning... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Carlos T, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations and that our shuttle service and staff are efficient and friendly. However, I am disappointed to read that issues regarding the smell and cleanliness... More 

London
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our most comfortable bed in 12 days in Japan.The breakfast has a stunning waterfall feature wall and very good choice. Thle location was a bit too far west as most shops are near de more eastern river.The bus system is excellent however with a day card costing only 500 yen . Try to get a room looking out... More 

Was this review helpful? Yes 1
Didcot, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 3, 2014

Due to the time we were travelling (during Golden Week), we booked this hotel as an alternative for a few nights as we could not get the full time in Kyoto at the hotel we wanted. It was very upmarket with a huge suite (the sort I would expect in a US hotel but 4 times bigger than most Japanese... More 

Was this review helpful? Yes 1
Shelby Township, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed November 28, 2014

This was a great hotel in a great location. The room was nice and had a great view. They went all out to provide everything you wanted. They would even bring up stuff to change the scent of the room if you asked it. The hotel is right next to the Nijo castle (I mean literally right next to it)... More 

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Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi / Karasuma / Shijo Omiya
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Number of rooms: 291
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto
Hotel Style:
#19 Business Hotel in Kyoto
#24 Luxury Hotel in Kyoto

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