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All 142 Kyoto hotels

ANA Crowne Plaza Kyoto

4.0 of 5 Hotel   |   Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan (Kawaramachi / Karasuma / Shijo Omiya)
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ANA Crowne Plaza Kyoto
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Ranked #39 of 142 Hotels in Kyoto
A recent review
4 of 5 stars reviewed 2 days ago
Septimuslow Shanghai, China
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601 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shanghai, China
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Located just next to Nijo Castle and is not really in the heart of the city. For family vacation with big kids, is pretty good as the hotel is a resort style. However, you have a quiet neighborhood which is really nice for a good night break after day excursion to shines and temples. Nothing I can comment about the... More

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key west and new york
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here at the end of a 2 week trip through Japan. The room was comfortable, the food was good, the garden and waterfall outside the dining room was spectacular, the gift shop was excellent and the location was pretty good. However the staff spoke very little English and there was no concierge.I had to make a collect call... More

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I had high expectations before I arrived, especially their reservations team did leave me good impression by clearly answer my questions and acknowledge my request. Upon check-in, I was given a blank form to sign my name on without any proper printed registration card. Also, the Front Desk lady did not mention anything I asked the reservations team; and after... More

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Prague, Czech Republic
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good hotel for good price at the best location in Kyoto ahead of kyoto imperial palace with the view on it from your window. We were there during october 2013 and had really nice weather. Staff is very friendly.

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is standind in front of "Nijo-jou", the Japanease Histrical castle. The room is comfortable and silent. The location is good.

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent 5 nights at this hotel as part of a 2 week trip, found the shuttle at the station only because I'd read on here where it would be, otherwise I don't think we would have ever found it. Check in was pleasant, enough English spoken to achieve this process without fuss. We had 2 rooms both were spacious... More

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear CB23, Thank you for your recent comments about our Hotel. I am happy to hear you had a smooth check in and appreciated the clean room you received. Please accept our apologies if the hotel rates you encountered fell short of your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations... More

Penang Island, Malaysia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Staffs were polite, friendly and helpful when we arrived. The good thing is they spoke good English. The lobby was nice. We had used points from Priority Club to redeem the stay. The room we had was spacious. You might missed the hotel if you're driving or walking to it, since it is not exactly on the street but hidden... More

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Fort Worth, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 16, 2014

I thought the staff were very good and the location was ok. There was little to differentiate this hotel from many others. There is a free shuttle from the train station, which is helpful, but there was not a lot of guidance once you arrived at the hotel.

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IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear JBFW, Thank you for taking the time to write a review about your experience with us. We are delighted our location suited your travel well and pleased you liked your room accommodation. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We value... More

Sydney, Australia
Top Contributor
81 reviews 81 reviews
32 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed August 8, 2014

Spent 4 nights at this hotel again found the lack of English spoken and understood frustrating.The hotel is well presented and the female attendees dressed in Kimono a nice touch.But also as I caught the train to Nijojomae Station from Shinjuku I found that there was no signage to the hotel and as the hotel sits back off the street... More

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Babylon, New York
2 reviews
4 of 5 stars Reviewed August 5, 2014

This hotel has a lovely lobby and grounds and seems to cater to many wedding parties. The staff was friendly and spoke English fairly well, the free airport shuttle ran regularly and reliably, and the rooms were clean. However, the rooms were a bit outdated and worn, and the location is a bit removed from the hustle and bustle of... More

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Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi / Karasuma / Shijo Omiya
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Number of rooms: 291
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto

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