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All 141 Kyoto hotels

ANA Crowne Plaza Kyoto

4.0 of 5 Hotel   |   Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan (Kawaramachi / Karasuma / Shijo Omiya)
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Ranked #40 of 141 hotels in Kyoto
A recent review
3 of 5 stars reviewed 4 days ago
Ken050 Melbourne, Australia
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549 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Melbourne, Australia
Top Contributor
136 reviews 136 reviews
57 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had a 2 night stopover in Kyoto at ANA Crowne Plaza. We arrived by Shinkansen and we were unable to locate the shuttle bus site for transfer to the Hotel. We subsequently found it operates from the Shinkansen side and not from the Bus Station Side of the Station. We then did use the shuttle and found it worked... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Highly recommend staying here. The staff are friendly, most speak good English and are very helpful. Restaurants are fantastic, rooms clean and everything is close by. Will definitely stay here again.

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed the hotel. It's a little sad that in the heat of summer the pool was heated and indoors but it's more than just a pool - it's a Japanese sauna, spa etc.On the other side of town from Gion (Geisha) district but really close to the JR line and opposite the Kyoto-jo.

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Crowne Plaza Kyoto on a recent holiday. I chose it because I had a lot of IHG points to use and it was, therefore, a free option. I was a bit worried what the hotel would be like after reading some of the reviews. I didn't feel that the hotel was as dated as some of... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location by metro and good shuttle bus service to station (operates from the Shinkansen side, not the bus station). Rooms were fine, but small, bathroom was in need of some TLC. Despite non-smoking room an overwhelming smell of cigarettes hit us on the last night (downstairs?). Breakfast was decent for choice, quality and value. Had to pay extra to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear JAB8472, Thank you for staying with us and leaving feedback about our hotel. I am truly delighted you found our location convenient and pleased our shuttle service suited you well. However, I apologize if the bathroom facility did not meet your standards. Rest assured your review will be used to consider improvements needed and we hope you give us... More

Barcelona, Spain
Top Contributor
89 reviews 89 reviews
26 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed June 17, 2014

Its a very nice business hotel located in the center of kyoto with very good services, rooms, and staff. Great luxurious lobby, and great and clean rooms. Piano bar that opens until 1am. Very recommendable hotel for business (well located) and well communicated. They have a shuttle to the Central Station for the shinkasen. Very good hotel and recommendable.

Was this review helpful? Yes 4
Concord, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 12, 2014

We were given the wrong room (two single beds instead of the double bed room that we had actually reserved). In addition, we felt that their restaurant advertised its prices - based on a sign that was placed directly outside the restaurant - in a misleading manner. The price we were actually charged for our meal was quadruple the amount... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear beachgal415, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room assignment prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Ballarat, Australia
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 4, 2014

On balance, we enjoyed our brief stay at the Hotel. Although our room was small, it was pleasantly furnished, if somewhat dated, & we slept well thanks to the comfortable bed & pillows together with a quiet air-conditioner. The staff we dealt with were all efficient, courteous & friendly, especially the shuttle bus drivers & personnel at Reception. There was... More

Was this review helpful? Yes 4
Boynton Beach, Florida
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 28, 2014

Amazing views of the Ninjo castle from our 6th floor room, beautiful! I have to agree with many of the other reviews that the rooms are dated but clean. It was great sleeping in a comfortable bed though and having thick bath towels again after staying in moderately western style hotels in smaller cities. I think it was a very... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 27, 2014 via mobile

Centrally located hotel across the road from the famous Nijo Castle. Regular shuttle to and from Kyoto station/shopping district is handy as are buses across the road to many a temple, castle and the historic town of Gion which is a must! The rooms are clean but dated. There was an unpleasant smell coming from the drain in the bathroom.... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear garciat, Thank you for your recent stay with us. We appreciate your candid review about our property. It’s nice to know that our location was convenient for the purpose of your travel. Conversely, we’re sorry you were not satisfied with the room conditions. We have taken note of your feedback and will be used to focus on improvements. Should... More

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Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi / Karasuma / Shijo Omiya
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto

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Room/suite (43)
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Dining (9)
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Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Luxury Hotel in Kyoto #20 Business Hotel in Kyoto #21 Family Hotel in Kyoto
Hotel Class
Official Description (provided by the hotel)
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 
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