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All 140 Kyoto hotels

ANA Crowne Plaza Kyoto

4.0 of 5 Hotel   |   Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan (Kawaramachi / Karasuma / Shijo Omiya)
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Ranked #35 of 140 hotels in Kyoto
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Woodybay Exeter, United Kingdom
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526 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Exeter, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is well located for sightseeing and shops.The rooms are clean and comfy, there is even a pillow menu to help you get off to sleep.The breakfast is superb and the staff are very helpful and obliging

Was this review helpful? Yes 1
Top Contributor
96 reviews 96 reviews
44 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Both the room and bathroom are big (unusual inJapan). The staff is very helpful (although lacking in English). The room has an electric kettle, hairdryer and free Wifi. The hotel akso has 2 PCs in the lobby for those who don't like to use their phones. Free shuttle to from Kyoto train station. The location is fabulous just accross the... More

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Large rooms were the biggest bonus at this hotel.... Very Clean, well appointed but very low beds.... Great location near subway...,and opposite one of the main Shrines of Kyoto...with Cherry trees blossoming down the avenue! Very expensive to eat and drink in hotel, but great little restaurants along the street... Recommend for location and lovely rooms...

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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There is nothing greatly wrong with this hotel. I found the staff pleasant and helpful. It is ideally located for the Nijo Castle and Imperial Palace. However, there is very good hotels in Kyoto located in livelier areas in the evening. The hotel has some very good restaurants, which are not fully appreciated. The breakfast is very disorganised, and the... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was the average Crowne Plaza hotel. The staff was not so friendly or helpful and it was a bit disappointing. It is conveniently located right opposite the Nijjo castle and we had a lovely view. After requesting to change the room 3 times. The room was either too smoky or the bathroom was smelly. The hotel is a... More

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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was arranged as part of our tour. The room was pretty big. Breakfast was included, but the queue for the western breakfast was always very long, so be sure to queue up early. The japanese breakfast was actually very nice for those who do not want to wait. There is no convenient store nearby though.

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Kahului, Hawaii
Top Contributor
70 reviews 70 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in Kyoto for 4 days at this property. The hotel and accomodations are "dated" and we had trouble with smoke. The rooms were spacious but the general conditions are average. The other issue is location. The only close attraction is Nijo Castle across the street. Most "walking" interesting Kyoto sits between Sanjo and Shijo/Gojo avenues near the Kamogawa River... More

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Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights the room is spacious and nice view overlooking Nijo Castle. Easy access to nearby bus stop to the town. Slightly too quiet and lonely at night, convenient store and restaurant are quite a walking distance. Great shuttle bus services.

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Washington DC, District of Columbia
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 17, 2014

Our room must have been next the laundry room. The constant drumming noise kept us up all night. When I called the front desk, our only consolation was a sorry. The hotel looks like it's due for a complete and total make over. The furnishing is still from the eighties. I haven't see a alarm clock built into the cherry... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear blickket, Thank you for taking the time to share your comments online. It is unfortunate that this stay was a disappointment on several aspects particularly with the noise levels experienced and if the level of service received was not satisfactory. Your comments have been noted and will be used to consider for improvements needed on our end. Sincerely, Pam... More

Denver, Colorado
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 14, 2014

We, a family of four with two small children, stayed at the CP Kyoto mid-December for four nights. We had just arrived from Bangkok and our two year-old was under the weather. Simon, the concierge, treated our family as his own. He directed us to the nearest pharmacy (Beware: no children's Tylenol in Japan) and checked in on us our... More

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Additional Information about ANA Crowne Plaza Kyoto

Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto
Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto, Kyoto Prefecture 604-0055, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kawaramachi / Karasuma / Shijo Omiya
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Kyoto
#17 Business Hotel in Kyoto
#22 Family Hotel in Kyoto
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Official Description (provided by the hotel):
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 
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