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All 142 Kyoto hotels

Kyoto Tokyu Hotel

4.0 of 5 Hotel   |   Gojo-sagaru, Horikawa-dori, Shimogyo-ku, Kyoto, Kyoto Prefecture 600-8519, Japan
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Kyoto Tokyu Hotel
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80%
Ranked #29 of 142 hotels in Kyoto
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 22, 2014
Loidberg Sydney, Australia
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522 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

Do not be fooled by the bland exterior! This hotel was wonderful. A free shuttle bus service to and from the hotel to the train station came in very handy. The staff were very friendly and helpful - thanks to our bus driver, who guided us to the nearby supermarket, and the reception staff who helped plan out our bus... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2014

It's a nice hotel. Staff know some English and are happy to try find out your problem. The rooms are spacious and a little noisy in the mornings when people are letting door slam shut but other wise a brilliant stay.

Was this review helpful? Yes 4
ConciergeKyoto, マネージャー at Kyoto Tokyu Hotel, responded to this review

Dear Guest. Thank you for your lovely comments staying with Kyoto Tokyu hotel. We are very happy that you had such a good experience with us. We hope you will come and visit us again soon. Best regards Concierge More

Manchester
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 20, 2014

We stayed here for two nights in April. The hotel is a short drive from the train station but there is a regular shuttle bus which runs exactly to the timetable. The rooms are large and comfortable and have everything you need. The hotel staff were lovely, English not perfect but this was never an issue. I had some flowers... More

Was this review helpful? Yes 3
Seattle, Washington
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 16, 2014

Stayed here for a few nights when I needed some place nicer than my usual guest house. Very nice hotel located near Kyoto station. Staff was very friendly and helpful. The rooms were nice and modern. Very clean.

Was this review helpful? Yes 4
ConciergeKyoto, マネージャー at Kyoto Tokyu Hotel, responded to this review

Dear Guest. Thank you for your lovely comments. We are very happy that you had such a good experience with us. We hope you will come and visit us again soon Thank you. Best regards Concierge More

Brisbane
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 29, 2014

We stayed for 3 nights during early May and asked for a room for 3 adults. The room was one of the best we stayed in during our trip – spacious (even with three beds), clean, tidy, comfortable beds and fast wifi. The service was friendly and helpful and you’re greeted everywhere with a smile. The shuttle bus was brilliant... More

Was this review helpful? Yes 3
Dundee, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 28, 2014

This is a beautiful hotel inside, with water features and interesting displays of sculptures and artefacts. Our room was large by Japanese standards and well equipped. The staff were courteous and spoke good English. The shuttle bus to the station is very useful although it would be better if it could continue until later in the evening. The breakfast buffet... More

Was this review helpful? Yes 1
Sunnyvale, CA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed May 18, 2014

My wife and I spend 5 nights at the Kyoto Tokyu Hotel. Here are our likes and dislikes: Likes: • Decent rate ($170/night) for Premium Room • Free bus shuttle service to/from Kyoto Train Station every 15 minutes • Free Internet service • Helpful staff on providing instruction to places to go • Courteous staff Dislikes: • Non-smoking rooms are... More

Was this review helpful? Yes 3
London
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 17, 2014 via mobile

Visit for one week in 2011 and forgot to post! This hotel was well sited for all Kyoto sites. All facilities excellent, although wifi was not perfect. Language barrier challenging, but staff went to great lengths to support me and my 5 colleagues. Bedroom a little bijou although everything clean and modern. Will return for sure.

Was this review helpful? Yes 2
ConciergeKyoto, Manager at Kyoto Tokyu Hotel, responded to this review

Dear Guest, We would like to thank you so much for your feedback following your stay with us Kyoto Tokyu Hotel. We are so glad to read that you enjoyed the facilities. Free wi-fi has been set up whole building since April 2014. Please do come and see us again soon. Kind regards, Concierge More

Denver, Colorado
Top Contributor
130 reviews 130 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 1, 2014

Like everything in Japan, hotels are expensive and this one seemed even more so. That said, it was beautiful and the staff was great. We ate once there and the food was quite good...coffee was $8.20 for a small, non-refillable cup. They have a very good gift shop there with many items for making origami and other traditional crafts. I... More

Was this review helpful? Yes 1
ConciergeKyoto, マネージャー at Kyoto Tokyu Hotel, responded to this review

Dear guest, Thank you for your taking the time to provide feedback of your recent stay at Kyoto Tokyu Hotel. We are delighted to know that you enjoined us and we love to create a warm and cosy atmosphere throughout our hotel. We were sorry to read that you were not happy with our beds that was Japanese standard. However... More

Navi Mumbai, India
Top Contributor
109 reviews 109 reviews
45 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 1, 2014

I stayed here on business. The reception staff is courteous, helpful and understands English. Rooms are not spacious for price, but it may be specific to country and not hotel. There is no complimentary water for drinking. The instructions in bathroom talk about water being soft for hair, but not if fit for consumption. The toiletries provided were more than... More

Was this review helpful? Yes 1
ConciergeKyoto, マネージャー at Kyoto Tokyu Hotel, responded to this review

Dear guest Thank you for taking the time to share your review following your visit to Kyoto Tokyu Hotel. We are delighted to learn that you stayed with us and that you found our staff to be friendly and caring and also you like our amenity. However we were so sorry we did not mention our tab water is drinkable... More

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Additional Information about Kyoto Tokyu Hotel

Address: Gojo-sagaru, Horikawa-dori, Shimogyo-ku, Kyoto, Kyoto Prefecture 600-8519, Japan
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kyoto Tokyu Hotel 4*
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163 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#11 Luxury Hotel in Kyoto #12 Business Hotel in Kyoto #19 Family Hotel in Kyoto
Hotel Class
Official Description (provided by the hotel)
The hotel's contemporary interpretation of traditional Kyoto values has earned the Kyoto Scenic Beauty Award, as well as the BCS Awards for excellence in modern architecture. From the impressive main entrance, and the courtyard water feature recreating the simple purity of the city's Horikawa River, the atmosphere of quiet composure communicates a sense of calm and relaxation to every guest. ... more   less 
Number of rooms
430

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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