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All 141 Kyoto hotels

Hotel Mume

261 Shinmonzen dori, Umemotocho, Higashiyama-ku, Kyoto, Kyoto Prefecture 605-0064, Japan
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Hotel Mume
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98%
Ranked #1 of 141 hotels in Kyoto
A recent review
4 of 5 stars reviewed 6 days ago
tpwoofs Albuquerque, New Mexico
  • Reviews (348)
  • Photos (150)
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  • Room tips (67)
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348 people have reviewed this hotel

Traveler rating
    320
    21
    6
    1
    0
See reviews for
50
228
23
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
Top Contributor
82 reviews 82 reviews
42 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a tough review to write due to Tripadvisor's rating system. There needs to be a separate category for boutique hotels. Although Hotel Mume is top class for a boutique hotel, it lacks a number of things that it needs to be a five star property under any circumstances. For example, it has no pool or spa... it has... More

Was this review helpful? Yes
Melbourne
Top Contributor
54 reviews 54 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

There are a lot of raves here for Mume and we know why - it's in a great spot in Gion, lots of good spots in walking distance. The staff really were fantastic, happy hour is a great thing - most amazing array of vegetable chips ever, drinks, tea and biscuits any time. We had the biggest room, sakura or... More

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Sydney, Australia
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Hotel Mume for 4 nights during cherry blossom season whilst on our honeymoon through Japan. First thing's first. The level of service. Yes, it can sometimes be overbearing, awkward and unecessary. But a) you are in a foreign country - ADAPT b) it can come in quite handy at times when you really do need something c)... More

Was this review helpful? Yes 1
Surfers Paradise, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Mume was the highlight of our Japan holiday. We stayed for two nights and were genuinely sad to leave. The location in Gion is perfect. It's THE area to stay when visiting Kyoto (for the authentic Japanese customs still apparent and stunning landscapes) and Hotel Mume brings it all to you. Step out of the hotel, turn left and... More

Was this review helpful? Yes 3
Top Contributor
50 reviews 50 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What sets Hotel Mume apart is the exceptional level of service before and during your stay. Months in advance of arriving, I repeatedly emailed the staff with requests for restaurant reservations, assistance booking Miyako Odori tickets, and general questions about Kyoto. They always quickly responded to my requests and offered helpful advice. Once we arrived the impressive level of service... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Checked out this morning after 4 nights in the Butterfly Room. Without a doubt this is the best hotel stay we have ever experienced in terms of customer service. The staff at Hotel Mume are exceptional and constantly go out of their way to ensure that you enjoy your visit to Kyoto. Whether it is recommending and booking a table... More

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brighton
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights, and this had to be one of the best hotels I've ever stayed in. We booked the Flower Room and was absolutely immaculate and incredibly comfortable. All amenities (TV, DVD player, air-conditioning, rainfall shower, huge victorian style bath, SELF opening toilet etc) were of a 5 star hotel standard, and the dining room/bar downstairs is... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at Hotel Mume for one night, in the Wind room. The service staff were very helpful in answering our queries and helping us to secure meal reservations. The level of service was exceptional. However I have to admit that I was expecting a higher level of comfort from such a highly rated establishment. I was hoping for more... More

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Madison, Wisconsin
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you've spent any time in Japan, you're already aware of their incredible hospitality. After a few weeks in the country, you forget how exceptional it really is. Mume is exceptional even in a country that excels in hospitality. The location is perfect for exploring Gion and many of the famous shrines and temples without having to take public transportation.... More

Was this review helpful? Yes 2
Los Angeles, California
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Reading over the earlier reviews of this hotel, I realize I have little to add to their raves. Five nights at Mume was not nearly enough. As a guest there your every desire is seen to, from reservations at temples before your arrival to researching obscure goods you want to purchase, nothing is too much to ask. Although sometimes the... More

Was this review helpful? Yes 1
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Additional Information about Hotel Mume

Address: 261 Shinmonzen dori, Umemotocho, Higashiyama-ku, Kyoto, Kyoto Prefecture 605-0064, Japan
Location: Japan > Kinki > Kyoto Prefecture > Kyoto
Price Range (Based on Average Rates): $
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Amenities

Free High Speed Internet ( WiFi )
Hotel Style
#1 Romantic Hotel in Kyoto #1 Best Value Hotel in Kyoto #1 Family Hotel in Kyoto
Number of rooms
7

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