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Kobe Portopia Hotel

Certificate of Excellence
6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
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1 room 1 guest
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Kobe Portopia Hotel
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805 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (805)
  • Mar-May only
    (232)
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    (212)
  • Sep-Nov only
    (168)
  • Dec-Feb only
    (193)
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Correggio, Italy
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception was quick and efficient. The room was not too big ( standard) but everithing at hand. Internet free, works very well, which is not a given in many hotels worldwide. Confortable bed and pillow, good set of amenities. The only negatives : bassinet and bath tub were dented, and the shower thermostat diid not work well, delivering only very... More 

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Onna-son, Japan
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for one night here, walking distance to IKEA furniture store which is good as I live rather far away from one in Japan other than that very convenient to reach the city center. Staff was friendly and spoke some english too. Would stay here again anytime.

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying in Kobe Portopia Hotel with us and taking your time to write a review. We are very happy to hear that you were satisfied with hotel's life so much that you hope to stay here again. There are few places to see around the hotel, but IKEA and Animal Kingdom are one of the good place... More 

Princeton, New Jersey
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 20, 2015

We spent there few days. commute to the city by shuttle is very convenient. Staff is very friendly. Enjoy breakfast on 30th floor with perfect panoramic view through glass walls. few restaurants and shopping area. We enjoyed chocolate shop.

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel with us and taking your time to write a review. We are glad to hear that you spent comfortable time enjoying city view from 30th floor, and you were satisfied with our shuttle bus service to down town. We make an effort to cook more delicious and original breakfast, and we intend... More 

Kiriat Motzkin
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 16, 2015

The hotel is located in Port Island and is easily accessed by the Portliner train. I stayed there for one week for a conference. It was an excellent choice since the convention center is next door, and lecture rooms on hotel ground floor. The hotel has two towers: the oval one which appears in every picture and the south tower,... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel to attend the conference and taking your time to write a review. We are glad to hear that you were satisfied with our hotel. The size of the room on South Wing which you stayed is about 39㎡ and this size is bigger than that of Japanese average. All interior is Southern... More 

Level Contributor
4 reviews
2 of 5 stars Reviewed July 13, 2015

My husband and I stayed at the Portopia for a work conference. Upon arrival, we were informed that we would have to pay an extra $40/night since I was staying with my husband, even though we booked a double room. We were immediately appalled by the condition of our room (one of the rooms that hasn't been updated since the... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel to attend the conference and taking your time to write a review. We are very disappointed to hear that you felt unpleasant and uncomfortable about the room. We are sorry that we provided the room smelling of cigarette and not being cleaned perfectly. We usually make an effort for maintenance of the... More 

London
Level Contributor
126 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed July 12, 2015

I stayed at the Portopia for one night on a holiday to Kansai. I’d stayed here 15 years ago and thought it would be fun to come back. The hotel is in a pretty good location and it has great views of the city of Kobe from Port Island. After arriving at Sannomiya station we took a taxi to the... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We think that the room you stayed is one of our sweet rooms called View bath deluxe room, which was just redecorated in December of the last year, and we are very happy to hear that you spent luxurious time in the room. As... More 

Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 11, 2015

Compared to more popular Japanese destinations, Kobe provides rather spacious rooms, including their bathrooms. Room views will always include sea view; higher rooms will allow you to even see icons such as Meriken Park and Kobe Port Towers. The top level bar is very rustic, you might feel like you're stepping into high life of the 90s, complete with dim... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are very happy to hear that you spend comfortable time with our room and our sky lounge on 30th floor. The lounge has many fans who like its atmosphere including the live performance of piano and the beautiful night view of... More 

West Vancouver, Canada
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 8, 2015

Location was good as it is easily accessible from Kobe Airport and by Monorail. Most of the attractions are located right across the bay. At night, you get the great view of Kobe with the light from the city and the "Kobe" sign from the mountain. Reception Staffs were very friendly and perfect in English. Room is spacious and has... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are so happy to hear that you enjoyed your stay with good location, staff, equipment and interior in the room. Kobe city is famous for beautiful night view especially from Rokko mountain, but from seaside including our hotel you... More 

Asia
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 5, 2015

It's conveniently located to Kobe Airport. It's an independent hotel with local capital according to the staff. It looks onto the port and sea although the view isn't nothing particular. The interior is clean and nice, there are about five restaurants of different themes, the staff are well trained and effectual. Space is rather large by the Japanese standard and... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are happy to hear that you like our location, restaurant, and the room. Our hotel is between the downtown and Kobe Airport, so that the guest who want to stay with quiet environment and should go to the airport... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 29, 2015

This is a good modern hotel with adequate amenities. The location is good such that is near the Kobe airport, Kobe port, as well as train station. There is also a variety of selection for breakfast. The rooms are also spacious. The staff are friendly and does speak English well. It has also a beautiful lobby and Japanese restaurant. My... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are delighted to hear that you were satisfied with our room, breakfast, and staffs. But we would like to apologize you for water in the room. The water from sink is perfectly cleaned and we usually ask guests to... More 

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