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Kobe Portopia Hotel

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6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
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1 room 1 adult
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Kobe Portopia Hotel
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904 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice hotel with clean and spacious room. I found a little welcome note with the room attendant's name on it. This is the first time I encounter this which shows a good effort from the hotel. But the WiFi is sometimes intermittent in my room maybe because my room is at the far end.

Helpful?
Thank CheahKooiMei
Yokohama, Japan
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

The hotel is situated on an island but a free shuttle bus was available every 20 minutes from Shin Kobe or Sannomiya stations and the bus was always punctual and clean. The buses run until 9:40pm. The hotel lobby is spacious and tastefully decorated. Our room was nice but the problem was the bed. There was a dip in the... More 

Helpful?
Thank boochan1970
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are sorry for an uncomfortable bed. We always try to provide comfortable rooms and service for all guests, but we are very disappointed that you could not be satisfied this time. Also, we sincerely appreciate for your valuable... More 

Hong Kong
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 19, 2015

Staff service was good. Clean and comfortable. Large -huge hotel and guests tramping in bulk! Room on high floors have good view but 'cramp'. I was given a twin despite booking as a single and requesting a 'single' bed. This is a conference hotel, not where I would choose if I am on a holiday. Would not come back.

Helpful?
Thank J&J-HFV
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel to attend the conference and taking your time to write a review. We are very disappointed to hear that you felt unpleasant and uncomfortable about the room. We apologize to you that we provided the room with two beds and creaking. Especially, the creaking of room is our own problem to find... More 

USA
Level Contributor
151 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed December 14, 2015

The Portopia pays a price for being huge, with its own shopping mall and conference center. The breakfast buffet is not up to the standard one now expects in Asia - relatively few choices and crowded tables. The staff, unfailingly smiling and obliging, does not speak English well, and the lobby is crowded with tour groups. The rooms are quite... More 

Helpful?
Thank Xamb
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying our Portopia Hotel and taking your time to write a review. Also, we appreciate your honest opinion. Referring to your opinion, we ensure that we will be more good hotel for you. We are looking forwards to welcoming you again. Best regards, More 

New Zealand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 28, 2015

We were lucky to be able to upgrade to an Executive room on the 25th floor. And I must say we enjoyed every minute of our time here. It's a very large hotel, so you are just one of many people staying there, but even so, the hospitality and service was always friendly and helpful. The quality of the rooms... More 

Helpful?
Thank GrayFH
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying our Portopia Hotel and taking your time to write a review. We are very happy to hear that you really enjoyed your hotel life with us. High floor of Main Building is one of the special places that we recommend. As you know, you can see the beautiful night view of Kobe city that is called... More 

Singapore
Level Contributor
101 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed October 7, 2015

Location: In a very nice and modern part of Kobe. Convenient located near a train station. (5 stars) Staff: Very friendly and formal - like in other 5-star Japanese hotels. (5 stars) Room: I was put up on the 22nd floor facing north (the mountains). The view was awesome. The room was spacious with a king bed and a sofa.... More 

Helpful?
Thank Duke_Singapore
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Poetopia Hotel and taking your time to write a review. We apologize to you for the inconvenience of iron and gym. We use your advice as reference to improve our service. We are happy to hear your honest opinion, and we ensure that we will be more good hotel for you. We are looking... More 

2 reviews
5 of 5 stars Reviewed October 5, 2015 via mobile

This is my second time stay in Portopia Hotel Kobe together with my team and we agree we looks like rich people because this hotel really treat us like prince and princes. Every body and every room do their best for us. I always love kobe portopia hotel and the "western one" the staff with blonde hair who help me... More 

Helpful?
Thank Iskan D
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Poetopia Hotel and taking your time to write a review. We are very happy to hear that it was second time for you to stay here and you really enjoyed spending time with us. Since we promise that we continue offering excellent service and rooms to all guests, we hope you and your friends... More 

London, United Kingdom
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed September 29, 2015

The Portopia hotel is located on Port Island which houses various offices, educational insitutions, hotels and the International Conference centre. I was attending a conference so it was a perfect location, although its true that the Island itself is rather dead nevertheless the Port-Liner monorail to the centre of Kobe goes from immediately outside the hotel and takes 5-10 mins.... More 

Helpful?
Thank DavidMurphy
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel with us and taking your time to write a review. We are so happy to hear that you felt convenient for staying our hotel to attend the conference. As you know, there is a big international conference centre just in front of the hotel, and many large banquet rooms inside the hotel... More 

Rehovot, Israel
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 31, 2015

The rooms are spacious and nice. The staff is helpful. There are several restaurants in the hotel and also nearby. There is a very nice view of Kobe from the restaurant in the upper floor. The hotel is not at a city center. There is a reasonable shuttle and train transportation.

Helpful?
Thank fnfrucht
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying our Kobe Portopia Hotel with us and taking your time to write a review. We are very happy to hear that you were satisfied with our room, restaurants,and city view. It is sure that the hotel is apart from city center, but we have free shuttle bus service and we can provide you nice scenery of... More 

san diego, ca
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 30, 2015

The hotel is located in an island with shuttle every 20 minutes to Sannomiya station and Shin-Kobe station, 30th floor top view is fantastic, and shuttle is very convenient. The iMinamikoen park is decent for a morning walk. Walking distance to conference center. The stuff is very friendly, the room are big. The restaurants in 4th floor are great!

Helpful?
Thank eehey
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying our Portopia Hotel and taking your time to write a review. We are very happy to hear that you really enjoyed your hotel life with us. As you said, our hotel is in the island which has several large parks and wide roads, and many guests enjoy running and walking around the hotel in the morning... More 

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