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Kobe Portopia Hotel

Certificate of Excellence
6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
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Kobe Portopia Hotel
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791 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Princeton, New Jersey
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent there few days. commute to the city by shuttle is very convenient. Staff is very friendly. Enjoy breakfast on 30th floor with perfect panoramic view through glass walls. few restaurants and shopping area. We enjoyed chocolate shop.

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Kiriat Motzkin
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in Port Island and is easily accessed by the Portliner train. I stayed there for one week for a conference. It was an excellent choice since the convention center is next door, and lecture rooms on hotel ground floor. The hotel has two towers: the oval one which appears in every picture and the south tower,... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel to attend the conference and taking your time to write a review. We are glad to hear that you were satisfied with our hotel. The size of the room on South Wing which you stayed is about 39㎡ and this size is bigger than that of Japanese average. All interior is Southern... More 

Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Portopia for a work conference. Upon arrival, we were informed that we would have to pay an extra $40/night since I was staying with my husband, even though we booked a double room. We were immediately appalled by the condition of our room (one of the rooms that hasn't been updated since the... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel to attend the conference and taking your time to write a review. We are very disappointed to hear that you felt unpleasant and uncomfortable about the room. We are sorry that we provided the room smelling of cigarette and not being cleaned perfectly. We usually make an effort for maintenance of the... More 

London
Level Contributor
120 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Portopia for one night on a holiday to Kansai. I’d stayed here 15 years ago and thought it would be fun to come back. The hotel is in a pretty good location and it has great views of the city of Kobe from Port Island. After arriving at Sannomiya station we took a taxi to the... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We think that the room you stayed is one of our sweet rooms called View bath deluxe room, which was just redecorated in December of the last year, and we are very happy to hear that you spent luxurious time in the room. As... More 

Singapore, Singapore
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Compared to more popular Japanese destinations, Kobe provides rather spacious rooms, including their bathrooms. Room views will always include sea view; higher rooms will allow you to even see icons such as Meriken Park and Kobe Port Towers. The top level bar is very rustic, you might feel like you're stepping into high life of the 90s, complete with dim... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are very happy to hear that you spend comfortable time with our room and our sky lounge on 30th floor. The lounge has many fans who like its atmosphere including the live performance of piano and the beautiful night view of... More 

Osaka, Japan
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Location was good as it is easily accessible from Kobe Airport and by Monorail. Most of the attractions are located right across the bay. At night, you get the great view of Kobe with the light from the city and the "Kobe" sign from the mountain. Reception Staffs were very friendly and perfect in English. Room is spacious and has... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are so happy to hear that you enjoyed your stay with good location, staff, equipment and interior in the room. Kobe city is famous for beautiful night view especially from Rokko mountain, but from seaside including our hotel you... More 

Asia
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's conveniently located to Kobe Airport. It's an independent hotel with local capital according to the staff. It looks onto the port and sea although the view isn't nothing particular. The interior is clean and nice, there are about five restaurants of different themes, the staff are well trained and effectual. Space is rather large by the Japanese standard and... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are happy to hear that you like our location, restaurant, and the room. Our hotel is between the downtown and Kobe Airport, so that the guest who want to stay with quiet environment and should go to the airport... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good modern hotel with adequate amenities. The location is good such that is near the Kobe airport, Kobe port, as well as train station. There is also a variety of selection for breakfast. The rooms are also spacious. The staff are friendly and does speak English well. It has also a beautiful lobby and Japanese restaurant. My... More 

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PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at Kobe Portopia Hotel and taking your time to write a review. We are delighted to hear that you were satisfied with our room, breakfast, and staffs. But we would like to apologize you for water in the room. The water from sink is perfectly cleaned and we usually ask guests to... More 

Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 28, 2015

My family and I stayed in the hotel for two nights in Apr this year. The hotel and the rooms looked new and tidy. It is close to the Kobe airport and you can actually see the planes taking off. The room we had was quite big for a Japan hotel, probably because it is not in the city centre.... More 

Was this review helpful? Yes 1
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for your polite comment upon your stay in our hotel. We are so grateful to recieve your honest feeling about us. The size in the twin room of main building that you stayed is about 27~31㎡, We think that size is enough big to offer comfortable and free space to the guest. We hope you could feel relax... More 

Singapore, Singapore
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 17, 2015

Trip to Kobe was for a 2-day conference and the choice of hotel was up to the principals. In terms of convenience, the hotel was definitely the best choice given the proximity to the conference venue. The room was big, but was kind of dated. While there was a shuttle provided to and from the City Center, I opted to... More 

Was this review helpful? Yes 1
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are delighted to hear that you liked our room and the restaurant. Located just next to conference centre is one of good features of our hotel. We also provides a free shuttle bus to town , which goes... More 

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