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Kobe Portopia Hotel

Certificate of Excellence
4.0 of 5
6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
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Kobe Portopia Hotel
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Kobe Portopia Hotel
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741 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Trip to Kobe was for a 2-day conference and the choice of hotel was up to the principals. In terms of convenience, the hotel was definitely the best choice given the proximity to the conference venue. The room was big, but was kind of dated. While there was a shuttle provided to and from the City Center, I opted to... More 

Was this review helpful? Yes 1
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are delighted to hear that you liked our room and the restaurant. Located just next to conference centre is one of good features of our hotel. We also provides a free shuttle bus to town , which goes... More 

Sydney
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 10, 2015

Don't worry about the but. Just a minor inconvenience. Portopia is 15 minutes out of downtown. However, this is offset by regular and punctual shuttle bus service to 10pm. As I was there on a Saturday, they have additional services every 12 minutes instead of the normal 20 minutes. Rooms are larger than average Japanese hotel, clean and very comfortable.... More 

Was this review helpful? Yes
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We greatly appreciate your wonderful review. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 17, 2015 via mobile

i lived here two nights. This venue does not near convenience stores and no shop near hotel. We should walk more than 10 minutes if you want to go to convenience stores. It is good that it has wifi in my room, not just lobby. My room also can see the swimming pool. The view is good. Besides, i prefer... More 

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PortpiaHotel, フロント オフィス マネージャー at Kobe Portopia Hotel, responded to this review

Thank you very much for taking time to write the review. There is not many shops around our hotel. Convenience stores are located 8-10 minutes far by walk. However, you can enjoy quiet beautiful island and wonderful view of Kobe city. We also have a shop in our hotel open from 8am to 8:30pm. You can ask our staff what... More 

London
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 5, 2015

I stayed here for work and was sponsored, so not entirely sure how much it cost. The room was large and clean, as was the bathroom. Super views. Incredible staff, really friendly and helpful, especially at reception. Visited the hotel gym too and even though it did cost a small fee, it was really worth it - very spacious and... More 

Was this review helpful? Yes
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We greatly appreciate your wonderful review. Although Our hotel has a history of more than 30 years, renovation of rooms and restaurants have been made in stages. We always strive for our guests comfortable stay. And I'm very happy... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2014

Attended a conference at the adjacent conference centre. Very convenient hotel to stay in. Also had a complimentary coach service to the train station. Room is of a decent size and beds comfortable. Breakfast at restaurant near the top of the hotel came with a great view. Overall good place to stay in.

Was this review helpful? Yes
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are delighted to hear that you liked our room and the restaurant. Located just next to conference centre is one of good features of our hotel. We also provides a free shuttle bus to town , which goes... More 

Oslo
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 31, 2014

Nice rooms, great breakfast, comfortable, nice view. A big plus for the guest service. Everyone in this office spoke english and helped me out several times with reserving a restaurant, printing, train schedules etc.

Was this review helpful? Yes 2
PortpiaHotel, フロント オフィス マネージャー at Kobe Portopia Hotel, responded to this review

Thank you very much for taking the time to write a review after your stay at Kobe Portopia Hotel. We appreciate your wonderful review and are deeply delighted to hear that your stay was comfortable and enjoyable one. We are located in the Port-island which is surrounded by the sea. You can enjoy nice sea view and city night view... More 

New York City, New York
Top Contributor
65 reviews 65 reviews
42 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 25, 2014

I spent three nights at the hotel while at a meeting in Kobe. My room in the South Wing was surprisingly spacious with a small terrace and good, free WiFi. Most impressive about the stay was the superb food, as I only ate in the hotel for the entire visit. Breakfast buffet was very ample with lots of Japanese and... More 

Was this review helpful? Yes
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are delighted to hear that you liked our room and food in the restaurant and the banquet. We have 13 various restaurants, such as Japanese, French, Italian, Chinese, and you can choose with your preference.We would recommend you... More 

Quezon City, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 18, 2014

I stayed with a few co-workers in the main building of the hotel for a convention held in the International Convention Center. Although a bit old, the room and hotel interior are clean and well maintained. Staff and front desk speak reasonable English. The hotel is right by the Port-Liner station and we could quickly travel to the airport or... More 

Was this review helpful? Yes
PortpiaHotel, フロント オフィス マネージャー at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We greatly appreciate your wonderful review. Although Our hotel has a history of more than 30 years, renovation of rooms and restaurants have been made in stages. We always strive for our guests comfortable stay. And I'm very happy... More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 12, 2014

We stayed for five nights while attending an international meeting just across in the convention center. Room was good. Breakfast was excellent with a variety of asian and western style foods. Service was excellent. Front desk was very helpful. They were running a shuttle bus service from the hotel to downtown. Very punctual.metro rail is just opposite with connecting walkway.... More 

Was this review helpful? Yes
PortpiaHotel, フロント オフィス マネージャー at Kobe Portopia Hotel, responded to this review

Thank you very much for taking the time to write a review after your stay in Kobe Portopia Hotel. We are delighted to hear that you enjoyed staying with us, and greatly appreciate your wonderful review. We are conveniently located just next to The Kobe International Convention Center and Kobe International Exhibition Hall. We hope that all the guests who... More 

Tokyo
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2014 via mobile

Stayed at the South wing. The room was spacious with a balcony overlooking the Kobe Harbor. Clean comfortable room with plenty of space in the bathroom area. Restaurants were great but would have loved something with a lighter menu after having a great Kobe beef lunch. Lobby is great but was noisy at times. May be due to peak time... More 

Was this review helpful? Yes
PortpiaHotel, フロント オフィス マネージャー at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at Kobe Portopia hotel and taking your time to write a review. We are delighted to hear that you liked our room. Spacious room with a balcony is one of good features of South wing rooms. We have 745 guest rooms with various types. We sincerely appreciate for your valuable opinion about... More 

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