I love Trip Advisor. Everything people have said about the weak air conditioning and warm rooms is true! YET I went ahead and reserved here anyway because the price with breakfast was so good and the location excellent next to the bullet train station. Absolutely, the BEST staff, they can't do enough, are so wonderful, and the rooms are fine--we... more

This hotel is in a beautiful location, and right next to the bullet train station, Shin-Kobe. The rooms are large by Japan standards. About the only criticism is that the furniture and sink vanity need to be updated; they look a tad worn. That being said, everyone was extremely gracious and helpful, we got a great rate directly through Crowne... more

I traveled to Japan for my brothers wedding. The actual wedding was at a temple but the following day the reception party was at the Crowne Plaza hotel. It is a very nice hotel. It is pretty much attached to several shops and places to eat. The buffet they have in side the hotel is also very good. It offers... more

Being a regular contributor to Tripadvisor, I rarely rarely give a Hotel an average rating of 3 stars, but will do so for this one Hotel only. After learning that our favourite Kobe hotels like the Meriken Park Oriental and Okura Kobe are charging rather exorbitant prices during the weekends, we had found the Crowne Plaza's prices reasonable and booked... more

we stayed for 1 night in the Crown Plaza Kobe. since we were traveling around Japan using the bullet train, we were very conscious to choose a hotel close by the station. the hotel is linked to the shin-kobe station by a covered walkway and it takes no more than 3 mins to get to to the hotel. the lobby... more

Recently stayed here for several nights. All in all, very pleased with our choice. There were some drawbacks, however. Location/Setting/Convenience -- The Crowne Plaza juts out dramatically out of the foothills of the Rokko Mountain. It's like 40 stories high and it literally stands out as the landmark building in the Shin-Kobe section of town. The Shin-Kobe area is set... more

Situated at the Shin-Kobe train and subway station, this hotel is in the best location for getting around Kobe. The views from the room are terrific, and the service is outstanding. The only faults with this hotel are that the beds are not up to Crowne Plaza standards and the a/c is very weak. The hotel has 5 restaurants, but... more

This is a great hotel in a wonderful location. Stayed at the club level, worth the extra few dollars. Staff was the most polite at any hotel I have ever stayed at. Location and view is the best. There is a gondola ride up the mountain right behind the hotel that leads to a beautiful garden. Subway station under the... more

Located next to the Shinkansen station - this hotel, recently taken over from an Oriental Mandarin, was solid value for the $106/night, which was booked in advance. When we checked later, room were double the price! The room was small, but the beds were comfortable, good linens and pillows - although the bed was close the ground (as all beds... more