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ANA Crowne Plaza Kobe

Certificate of Excellence
4.0 of 5
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1-1 Kitanocho, Chuo-ku, Kobe 650-0002, Hyogo Prefecture
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ANA Crowne Plaza Kobe
Best prices for: 1 room 1 guest
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Ranked #18 of 114 Hotels / Ryokan in Kobe
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
churachura London
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620 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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  • Chinese (Simplified) first
  • English first
  • French first
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London
Top Contributor
60 reviews 60 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed there one night as I had to take shinkansen next day. It was good hotel and the breakfast was good for the price. I had mountain view from my room. It was autumn time and was beautiful. There are a couple of shops and bookstore within the buildings. It is easy to reach Sannomiya by metro.

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Viborg, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Went here with a friend for your trip to Japan. The hotel is located right next to the Shinkansen, which makes it ideal for trips around Japan. The hotel has nice rooms if not that big- and unfortunately we had a smokers room with no others available. The view however is great. The breakfast is very varied with both a... More 

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Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Thovib, Thank you very much for your recent stay with ANA Crowne Plaza Kobe. We are pleased to hear that you have enjoyed the stay including the view from the room and our breakfast. And we apologize for the inconvenience caused by the smoking room. Please request for non-smoking room type next time when you visit Kobe and we... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed in kobe for 1 night only on May 2. It was truly quite memorable. We were in japan for 2 whole weeks already so we were pretty exhausted when we arrived. Walking out of shin kobe station we saw the hotel right in front of us. A 2 minute walk got us to the welcoming... More 

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Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Mamamok, Thank you very much for your recent stay at ANA Crowne Plaza Kobe, and we are pleased to hear that you enjoyed the stay with us including Kobe beef dinner. Kobe is very convenient place to go around Osaka and Kyoto, and has a lot of good local restaurants. If you have any plan to come back to... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel as this is the partner hotel of the conference I attended. I was not wrong in getting my room in this hotel, as I had a very nice experience from check-in to check-out. First. I arrived in Kobe around 1:00 AM from Osaka having a late night flight. I didn't know that foreign exchange shops won't... More 

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Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Rolando L, Thank you very much for staying with ANA Crowne Plaza Kobe, and we are pleased to hear that you have enjoyed your stay with us. Also thank you very much for your comment on our front office staff supported your check in at the hotel. We are working on to provide efficient assistance to the guest so... More 

Edinburgh
Top Contributor
86 reviews 86 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is perfect. The herb gardens and the cable cars are on one side, Shin-Kobe station on the other, and the subway is under the hotel. Within one stop you can reach the city center and most of the attractions. I found this very convenient and I enjoyed my trip tanks to this great location.

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there for a night room was small but comfortable and bathroom was really small. Gym was a bit outdated and could use with an upgrade. Great location and lobby was grand and nice. I would stay there again if I visited Kobe in the future. Staff are friendly but did not speak much English.

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San Diego, California
Contributor
20 reviews 20 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Location: perfect - right above subway station and across protected walkway from Shinkobe. One subway stop from Sannomiya. We traveled in by the Shinkobe from Osaka, so it was great to be able to walk only a very short distance with all our stuff, especially with baby in tow. Rooms: good size, definitely very old but kept clean. Complaint: the... More 

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Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Cindy G, Thank you very much for staying with ANA Crowne Plaza Kobe and we appreciate your review on our hotel through the trip advisor. We would like to apology on the bathroom experience and also thank you for sharing this with us so we will take a note for our future room update. We look forward to welcome... More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my last stop after a 12-day stay in Japan. After staying at ryokans, it was nice to sleep in a western bed! Very handy - Situated next to Shin-Kobe train station. Modern and clean. Restaurants in the same building so no need to eat at the hotel. Great place to use as a base for travelling to other... More 

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Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear marylizziet, Thank you very much for staying with ANA Crowne Plaza Kobe and we are pleased to hear that you have enjoyed the stay. Kobe is just 15 minutes from Osaka by bullet train or 30 minutes by subway & local train, and have a lot of good local restaurants, so please visit us again if you are planning... More 

Bath, Somerset, UK
Top Contributor
50 reviews 50 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For those visiting Kobe as tourists this hotel is the perfect location with fabulous views over the city, bay and mountains plus its location couldn't be bettered for transport links. Next door is ShinKobe Shinkansen and subway stations as well as a bus stop for the Kobe city loop bus tour. The hotel staff provide guidance and advice (yes in... More 

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Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear jensenfrome, Thank you very much for staying with ANA Crowne Plaza Kobe and we are pleased to hear that you enjoyed the stay with us. Kobe is convenient location for making a trip to Osaka, Kyoto and other key cities in west Japan, so we would like to introduce more interesting locations at your next visit. We look forward... More 

Hong Kong, China
Top Contributor
60 reviews 60 reviews
48 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife, 2 year old, 10 month old and myself stayed here for 7 nights over the Easter week recently. We had originally wanted to stay in Kyoto for the cherry blossom, but the prices in Kyoto were prohibitive, so we elected instead to stay here, knowing it was located very close to the Shinkansen, which would afford quick and... More 

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Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Worldworn, Thank you very much for your recent stay with ANA Crowne Plaza Kobe, and we are pleased to hear that you enjoyed stay with us especially the room and buffet restaurant. And we would like to apologize for the unfortunate experience at the club lounge, and thank you for sharing this with us. I will personally look into... More 

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