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ANA Crowne Plaza Kobe

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1-1 Kitanocho, Chuo-ku, Kobe 650-0002, Hyogo Prefecture
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ANA Crowne Plaza Kobe
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784 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

It is very near to the Shin Kobe Station and has a wonderful restaurant connected to the hotel. Although the rooms are quite run down and with a stale smell. The hotel is actually quite a distance from the city and shopping area

Helpful?
1 Thank Jeanne T
Delft, Netherlands
Level Contributor
10 reviews
9 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Very friendly staff and I really felt very warmly welcomed. Too bad that they messed up my IHG bonus point package booking and I have paid higher price but not getting my bonus points. Get a room with views if possible, very nice views of kobe area. The location itself is bit far away from the center and harbor and... More 

Helpful?
Thank u85228
Warsaw
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is situated just 200 meters from Shin-Kobe Station. The way is covered so even if it is raining – no problem to get in without umbrella. Metro station is just downstairs. When traveling from Kansai airport the best way is to take limousine bus to Kobe Sannomiyja Station (main JR Station) and next taxi to the hotel (less... More 

Helpful?
1 Thank kkkp
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear kkkp Many thanks for taking the time to post your review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. Our location next to Shinkansen Bullet train and atop of the Subway Station does providing our guests very convenient mobility when visiting Kobe. I personally also take the Limousine Bus to and from Kansai Airport... More 

tel aviv
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this 4 stars hotel should be a 5 stars hotel . the rooms where exelent, the service was superb. the place is very close to the island of naushima with his many museums that are must to visit. addoo museum. and museum for benessehouse.

Helpful?
Thank yaariran
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear yaariran Thank you for posting a review on TripAdvisor following your recent stay at ANA Crowne Plaza Kobe. I am delighted that you enjoyed your room and that the service from our staff was superb. There are many activities and sightseeing locations close bye and our lobby staff will be happy to provide information and directions to our visitors.... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 6, 2016

Impressive politeness and thoughtfulness to the service. Attention to details on our requests and habits during our stay were well attended by the great troops of housekeepers! Excellent! Location is not bad. Shin-Kobe is a nice place. Quiet place. Close to food and shopping. Underneath train station. Not too far from Osaka. But very quiet compared to Osaka. A place... More 

Helpful?
Thank Reynard H
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Reynard H Thank you for posting your review on TripAdvisor following your recent stay at ANA Crowne Plaza Kobe. I am delighted that you enjoyed your stay and were "Wowed" by our teams service. Yes compared to other cities in Japan Kobe is a little bit quieter and one can enjoy both the mountains and the sea in a... More 

Manado, Indonesia
Level Contributor
107 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed January 5, 2016

sits perfectly above Kobe's shinkansen and metro stations, from which you can go anywhere around Kobe and neighbouring cities such as Osaka and Kyoto. it's also in a walkable distance to Kobe's downtown, 10-15 minutes walk, you may find a lot of restaurants and shops in the downtown. rooms are spacious, and the view from my room on the 21st... More 

Helpful?
Thank BillyGabriel
Megumi1016, Manager at ANA Crowne Plaza Kobe, responded to this review

Dear BillyGabriel, Thank you very much for your recent stay with ANA Crowne Plaza Kobe, and also, many thanks for taking a time for valued review comment for Tripadvisor. We are pleased to hear that you have enjoyed the stay. We look forward to having you again in soon, and please contact our guest relations team for local information as... More 

Nowra, Australia
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed January 1, 2016

We stayed in a Club Room on the 32nd floor. Very good value. Buffet breakfast, afternoon tea and drinks and food from 5.30pm to 7.30pm. Breakfast, plenty to choose from both Japanese and Western foods. Afternoon tea, lovely desserts and cakes. Cocktail hour, food fantastic as well as alcoholic drinks for two hours. The view from our room over Kobe... More 

Helpful?
Thank Jane B
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Jane B Many thanks for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am delighted that you enjoyed our Club Room experience and that our club lounge was of good value to you. Our location next to the Shinkansen Bullet train is certainly an additional benefit... More 

Hasselt, Belgium
Level Contributor
368 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
4 of 5 stars Reviewed December 24, 2015

We stayed several nights at the ANA Crowne Plaza. The location is evidently optimal when travelling around in Japan on a JR Rail Pass as the hotel is located on top of the Shinkansen station of Kobe. Going downtown is a short 10-15min walk. On top, the hotel is a great starting point for hiking around the forests near Kobe... More 

Helpful?
Thank MarcMich
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear MarcMich Thank you for taking the time to post a review on TripAdvisor following your recent stay at ANA Cronwe Plaza Kobe. I am delighted that my staffs quickly and efficiently were able to overcome your first impression of our Hotel and it is critical to act quickly and in the favour of our guests should something unexpected occur.... More 

Alba, Texas
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 22, 2015

This Hotel is planning on some updates because some things are dated, however it is receiving an Excellent Rating due to the staff. While my husband was in Kobe for business for five weeks, I also came to Kobe. We stayed in ANA Crowne Plaza hotel which is just a short distance in a covered walkway to Shin-Kobe Railway Station... More 

Helpful?
2 Thank Jill R
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Jill R Many thanks for taking the time to post your very kind and detailed review on TripAdvisor following your stay with us at ANA Crowne Plaza Kobe. I really appreciate your recollection of many of our outstanding team members and I am delighted that all of them were able to make your stay with us memorable. I will... More 

Tokyo
Level Contributor
3 reviews
5 of 5 stars Reviewed December 21, 2015

We have had a short trip to Kobe, and the ANA hotel was the perfect choice for us. The Shinkansen station is only a few steps away, but there is no noise at all from the busy station. We have stayed on the 31st floor, the views were just amazing. Didn't had enough time to use the gym or the... More 

Helpful?
Thank Subaru360sd
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Subaru360sd Thank you very much for taking the time to complete a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. Thank you for recognizing our excellent location within Kobe and the ease of transportation choice available for our guests. I am delighted that our concierge was able to facilitate your needs and I... More 

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