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All 114 Kobe hotels

ANA Crowne Plaza Kobe

4.0 of 5 Hotel   |   1-1 Kitanocho, Chuo-ku, Kobe 650-0002, Hyogo Prefecture
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Ranked #18 of 114 Hotels / Ryokan in Kobe
A recent review
4 of 5 stars reviewed 2 weeks ago
mtuchy Utsunomiya, Japan
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547 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Utsunomiya, Japan
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has all essential functions including spa and gym with swimming pool even though they cost extra. Restaurants are found within the complex which is directly connected to both subway and Shinkansen, but the cuisine variety is limited. This area is for tourists who want to visit the mountain side of the city and one station away from Sannomiya,... More 

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Queensland
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right next to the Shin-Kobe station, the hotel is in a great location for the Shinkansen. It's also only 2 minutes via the subway to Sannomiya where you can connect to many other areas of Kobe. The city loop also stops at Shin-Kobe if you want to use that. The hotel has a MASSIVE lobby and many staff floating around... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at ANA Crowne for 2 nights. We were on 26th floor , with a bit of mountain and city view! What a Beautiful city! Rooms are good, we got a triple room and with three beds, still have a small sitting area. I especially love Crowne's sleep advantage extra's- the bath powder, calming tea bags and eye warmers. After... More 

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Seattle, Washington
Top Contributor
53 reviews 53 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We paid about 250USD a night for four night. This hotel was on top of Shin-Kobe subway station which way easy to access to the city. Six of us stayed in two rooms and both of them were pretty dated. The worst part was they don't have a "Thermostat" in the room which was very very hot at night. We... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Chloebebe, Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept my sincere apologies for the unpleasant experience during your recent stay. We are aware that the hotel is in need of renovation and are taking action internally to improve on this issue and to ensure that such a situation... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Not so great. This was the smallest, most expensive hotel we stayed ($250+/night) in the 12 days we were in Japan. This hotel was not very friendly. The concierge was, but none of the front desk wanted to help. I didn't even get my points for this stay! There was no air conditioning in our room, only a heater, and... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Val T, Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept our sincere apologies for the unpleasant experience during your recent stay. We are taking action internally to correct and improve on this shortcoming and to ensure that such a situation is not repeated. We appreciate your patronage and... More 

Albury
Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 16, 2014

We stayed for 5 nights, using Kobe as a base to explore other towns after we'd seen the Kawasaki museum and some of the other sights of Kobe. Stayed on the Club floor, with access to the members lounge (complimentary breakfast, cocktails/canapes, and afternoon tea each day). Room was lovely and large, queen bed, reasonable size bathroom/toilet, and great view... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Kathy V, Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Victoria
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 16, 2014 via mobile

My Mother, Sister and I stayed here for three nights during our recent stay in Japan, and it was our favourite hotel. After long flights (we came from different countries) we met at the airport and took the three hour bullet train to Kobe. We were so exhausted when we arrived at the station, and so were extremely happy to... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Natrasher, Greetings from Kobe and thank you very much for taking the time to write a review on your stay in our hotel. The team and I would like to thank you for your feedback as it is important to us in order to create great hotels that guests love. We are pleased to hear that you truly enjoyed... More 

Tokyo, Japan
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2014

The hotel is conveniently connected to the Shin-Kobe Sta. I was there for a business trip but the Kitano Ijinkan area, one of the popular tourist spots, is within walking distance. I stayed at the Club Floor but was a little disappointed that the bathroom size was normal. But the bed was really comfortable and I enjoyed the complimentary warm... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear WhiteMoka, Thank you for choosing to stay with us and for sharing your feedback. I am very pleased to hear that you enjoyed your stay on our club floor and that our service met your expectations. We are working on the elevator issue and it will be fixed by end of January next year. I hope to have the... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 6, 2014

1. Great Location, just above the bullet Train station,lots of convenient store below and surrounding the property. There is also an Loop bus-stop outside the hotel at the lower floor outside the hotel 2. Sightseeing and tourist attraction are just 15 to 20 minutes walk just below the hotel, there is a store that sell basically every souvenir and snack... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear CK2012_12, Thank you for your recent review following your stay in our hotel. We are glad that you could enjoy your stay in Kobe and found our hotel convenient. I appreciate the comment on service in our restaurant and will act with the team to solve this issue so it does not recur again. Thank you again and looking... More 

Warsaw
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 3, 2014

I stayed in this hotel two nights. For me location was very good as there is only about 200 meters walking distance from Shin-Kobe to this hotel, additionally the way is protected from the rain – so OK in all circumstances. 5 minutes taxi drive from the hotel to the Kansai Airport Bus Terminal (and in the morning the cost... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear kkkp, Thank you for choosing to stay with us and for sharing your feedback. I am very pleased to hear that you enjoyed your stay and the breakfast. We strive to ensure that our service meet our guests expectations and I hope to have the opportunity of welcoming you back in the in the near future. With my best... More 

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Additional Information about ANA Crowne Plaza Kobe

Address: 1-1 Kitanocho, Chuo-ku, Kobe 650-0002, Hyogo Prefecture
Phone Number:
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kobe 4*
Number of rooms: 593
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Also Known As:
Ana Crowne Plaza Kobe Hotel Kobe
Kobe Crowne Plaza
Hotel Style:
#5 Business Hotel in Kobe
#7 Spa Hotel in Kobe
#9 Romantic Hotel in Kobe
#10 Family Hotel in Kobe
#12 Luxury Hotel in Kobe

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