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All 78 Kobe hotels

ANA Crowne Plaza Kobe

4.0 of 5 Hotel   |   1-1 Kitanocho, Chuo-ku, Kobe, Hyogo Prefecture 650-0002, Japan
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Ranked #11 of 78 Hotels in Kobe
A recent review
5 of 5 stars Reviewed August 4, 2014
kue-mochi Jakarta, Indonesia
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483 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 4, 2014 via mobile

Why i said the best in town ? This hotel greatly provides you with scumptus breakfast and so far the best breakfast i had in Japan. You got japanese, western n continental style buffet and beer for cheer up your summer stay. But one thing i so please about is their staff especially Ms. Kaori Takenaka who help me a... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear kue-mochi, Thank you very much for your review of our hotel following your recent stay at ANA Crowne Plaza Kobe. The team and I are very happy to hear that you found our facilities to your liking. Our hotel does have a comprehensive array of restaurants and shopping options that no other has in the city. I have passed... More

Durban, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 10, 2014 via mobile

Stayed in Kobe in June and really enjoyed the Crowne Plaza. Great breakfast and wonderful staff. Aircon in the room could be better as could the shower. Location is very convenient and the view is fantastic. The resturant on the top floor is very special as we had lunch here on my last visit.

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

848riazh, Thank you for staying at ANA Crowne Plaza Kobe and thank you for the compliments on breakfast and our staff. Those 2 areas are the one that we are especially proud of and it is great to hear that it is noticed. I have noted your A/C issue and we will fix it. The team is looking forward to... More

Switzerland
Top Contributor
89 reviews 89 reviews
53 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed July 2, 2014

Stayed here while visiting Kobe, great staff like all the Japanese people i had met, I was immediately given a upgrade as i am a platinum member, the hotel location is great right in front of the Shin kobe main station to take any shinkansen train you may need, Also there is a bus stop with the bus taking you... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Traveller3530, Thank you very much for your great review of our hotel following your recent stay. It is great to hear that you will definitely stay again with us and I will pass your comments about my employees to them. Looking forward to welcoming you again at ANA Crowne Plaza Kobe. With my best regards, More

Top Contributor
50 reviews 50 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 20, 2014

Having visited Kobe several times, my experience with ANA Crowne is getting better and better. Last room, high and with great view over the city but also the hills behind. Well located for the Shin-Kansen but also very close to Sannomiya, business and shopping as well as small and charming restaurants with great fresh food. Service outstanding and comfort granted.... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Fenoswiss, Thank you very much for your recent review of your stay at ANA Crowne Plaza Kobe. As general manager it is great to hear that you feel our hotel is becoming better at keeping our promise of creating Great hotels Guests love! I am particularly happy to hear that you enjoy our service and hope to be able... More

Didcot
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

Lovely views and rooms. Shame you had to pay for the pool but great location. Central to rail line and shopping area. Good choice at breakfast....never ate in the restaurants in the evening as went out every night. Would go back

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Sue A, On behalf of all the staff here at ANA Crowne Plaza Kobe, thank you very much for your review following your stay with us. We are very happy that you could enjoy your stay and our facilities. In regards to the fee for the pool usage, I recommend that next time you try our club rooms, as... More

Northmead
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 5, 2014

This hotel is well located, literally connected to the Shinkansen and subway stations. Having had stayed in some very small rooms for over a week, it was nice to have a room that had alot of space, even by western standards. The room was also very good value as well. The staff at the check in were also very helpful,... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear NorthmeadGlenn, Thank you very much for your review of your latest stay at ANA Crowne Plaza Kobe. The team is really happy that you enjoyed the size of our rooms and the services we provided. That we could help you fixing some of your bookings is an added bonus. We strive to please and provide support when needed. We... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

So i went on a business trip to Kobe in the most friendly weather...Winter, haha. Ana Crown's location is one of the big plus on my trip since it has few alternative ways going to my workplace. It's also located where the famous Shinkansen line is. Checking in was smooth, front desk staff were very polite and helpful, almost no... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Apol Q, On behalf of all the staff here at ANA Crowne Plaza Hotel Kobe, allow me to thank you very much for your review following your stay with us. I am pleased to read that your stay was enjoyable all the way, and will definitely pass on your kudos to our team. With my best regards More

Sileby, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 27, 2014

I stopped for two weeks in the Crowne Plaza, overall my experience was good but it could have been much better. The room (2811) was a twin on the 28th floor, was clean and comfortable however, its decor was dated, in particular the bathroom which was of a very strange layout. I found the air conditioning either too much or,... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Billy R, Thank you for your comments following your recent stay with us here in Kobe. Please accept my deepest apologies for the inconvenience you encountered during your 2 week stay in our hotel. We do have some structural issues but average staff service is not what we proud ourselves of. I wish we could have met at some... More

Hong Kong
Contributor
18 reviews 18 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 20, 2014

Room was bit old but still good in maintenance. Sanitary is good, just the interior a bit old. The advantage of this hotel is very close to the Shin Kobe station (shinkansen) , this is the station you can take Shinkansen directly towards Tokyo, it's only take few minutes walk with roof cover corridor to the station. Also that, there... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Cityflyer418, Greetings from Kobe! On behalf of the team, I would like to thank you for your selecting our hotel and for your comment about your stay. We are happy that you could enjoy your stay and the great location of our hotel. The team is looking forward to welcoming you again soon, More

Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2014

We stayed on the club floor and it was lovely. The room was alittle out dated but we would stay again. We had breaky on the 37th floor as well as evening drinks as we were in a club room. Had a drink at The Bar which was great atmosphere. I had a massage at thr spa and it was... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Jodie D, Thank you very much for choosing ANA Crowne Plaza Kobe for your recent trip in Japan. The team was very happy that you appreciated our club lounge and bar service. We are striving to live by our mission of creating Great Hotels Guests Love and when we succeed it give us even more motivation. Your great massage... More

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Additional Information about ANA Crowne Plaza Kobe

Address: 1-1 Kitanocho, Chuo-ku, Kobe, Hyogo Prefecture 650-0002, Japan
Phone Number:
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kobe 4*
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Also Known As:
Ana Crowne Plaza Kobe Hotel Kobe
Kobe Crowne Plaza

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