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All 79 Kobe hotels

ANA Crowne Plaza Kobe

4.0 of 5 Hotel   |   1-1 Kitanocho, Chuo-ku, Kobe, Hyogo Prefecture 650-0002, Japan
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79%
Ranked #9 of 79 hotels in Kobe
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Woofy47 Wellington, New Zealand
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416 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a great place to stay in Kobe, especially if you plan to travel around by shinkansen (bullet train). There is direct access from the hotel to Shin-Kobe station, and also to the subway station to travel into the centre of Kobe - just one stop away. The ropeway to the Nunobiki herb gardens leaves from just behind the... More

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london
Top Contributor
91 reviews 91 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 4 nights as it was a useful location to travel in the area using the JR Pass (Kyoto only 30 minutes away). The first twin room we were allocated was a decent size but had a weird bathroom arrangement with the sink in the bedroom partitioned off by a half wall. There was also hair on... More

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Perth, Australia
Top Contributor
80 reviews 80 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked a Queen Club floor room, from memory it cost around AUD35 per night more than a standard Queen room. But for that we were on 31st floor and could access the Club Lounge on the 37th floor for buffet breakfast and we had cocktails/drinks/snacks each evening so it probably worked out about even. The hotel is right across... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear pispoon, Greetings from ANA Crowne Plaza Kobe and many thanks for your review. The whole team is so very glad that you could enjoy your stay with us in Kobe and make the most of our property, especially the club lounge. We are looking forward to welcoming you again, soon... With my best regards, More

Dubai, United Arab Emirates
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times in the past few years right from the time it was the pride and joy of Kobe and was called the Shin Kobe Oriental Hotel. Oh, how the mighty have fallen. Today, this property has only its location, exterior and lobby to boast for. Everything else such as the rooms, service etc... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear dubaiite, Thank you very much for your comments following your stay at ANA Crowne Plaza Kobe. I really appreciate you taking the time to share your experience as all your comments will allow us to becoming better in creating a great hotel that our guests love. Please accept my apologies for the sub-standard service you received and rest assured... More

Frankfurt, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Not closed center of Kobe sannomiya but here is good view and good hotel. I liked small hotel but I can't found my image small hotel in here. But Kobe is beautiful city. I want stay more 2,3 day in Kobe but also I want see Kyoto and Osaka and Tokyo I will come back here.

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Mark L, Thank you for staying recently at ANA Crowne Plaza Kobe. I am glad you could enjoy your stay with us and the whole team is looking forward to welcoming you back. With my best regards More

Greenville, South Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay at the Crowne Plaza Kobe was a lengthy one. Over 6 months in total with only 2 trips back to the States to see the family. It's been a while now and I'm not sure if the same staff members are still working up on the 31st floor but they were AWESOME! It's tough being away from family... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear johncmitchell3, Thank you very much for your recent review of your last stay with us. I am very happy to hear that you enjoyed the service and facilities we offer. Your home away from home is waiting for your return anytime. I will be very proud to pass on your comments to our club lounge colleagues. Looking forward to... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have now stayed at ANA Crowne Plaza in Kobe 4 times and regard it as "home" while in Japan. The hotel is mid range and a little dated in décor. However, the service is anything but mid range and dated. Efficient, courteous and helpful at all times. Nothing is too much trouble to do quickly and efficiently. As an... More

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JeanRaphael, Directeur général at ANA Crowne Plaza Kobe, responded to this review

Dear Ian T, Greetings from your home away from home! Thank you for staying recently in our hotel. I am very happy that you can call this home, now, and more than pleased that you appreciate our service. I am sure that Leila, with whom I will share your comment, will be thrilled to see that her excellent service has... More

Senior Contributor
45 reviews 45 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 2, 2014

The hotel location is close to the Shinkansen and subway. Breakfast is buffet style. The menu and quality are quite high. I love this hotel for stay and eating for breakfast. If you have not time dinner time. You can go to B3F for Daiei - Supermarket. It is useful to buy something for a quick dinner at the room.... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear IchiryoS, Thank you very much for sratying at ANA Crowne Plaza Kobe recently. I am very happy that you enjoyed your stay with us, especially our buffet breakfast. We are indeed proud of it with more than 60 different kinds of food on display. I will convey your comment on the staff as well as they are always keen... More

Mount Isa, Australia
2 reviews
5 of 5 stars Reviewed February 17, 2014

This hotel is amazing!! The rooms are large and clean, excelent amenities and close to Shin-Kobe station. The staff are also amazing and are friendly and more then happy to help you with anything you need. Great View too!

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear natjayne81, Thank you for your recent stay in our hotel and well, thank you very much for posting such a nice comment. I am particularly happy because it seems that we have been able to reach your expectations and live by our vision, which is the create a Great hotel that guests love. We are looking forward to welcoming... More

England
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 1, 2014

A big room, a great view, a large comfy bed, a decent internet connection, and an easy location next to the shinkansen (bullet train) station. But the place is not without its problems - there was not only a queue for check-in but also then a 10 minute queue for the lift to the room, (although we did not have... More

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Andy1w, Thank you for staying at ANA Crowne Plaza Kobe in January 2014. We are quite happy that you had a good experience at our hotel, especially that you enjoyed your bed and our staff service. I have noted your comments on the waiting time upon check-in and or the elevator and I have asked the front desk manager... More

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Additional Information about ANA Crowne Plaza Kobe

Also Known As:
Ana Crowne Plaza Kobe Hotel
Ana Crowne Plaza Kobe Hotel Kobe
Kobe Crowne Plaza
Address: 1-1 Kitanocho, Chuo-ku, Kobe, Hyogo Prefecture 650-0002, Japan
Phone Number:
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Kobe
#7 Luxury Hotel in Kobe
#9 Romantic Hotel in Kobe
#11 Family Hotel in Kobe
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kobe 4*
Official Description (provided by the hotel):
Directly connected to Shinkobe Station, and within minutes of both Kitano and Sannomiya Areas, Crowne Plaza Kobe is quickly becoming the meeting place of choice for discerning guests from all over the world. This landmark hotel with banquet and fitness facilities provides an impressive view over Kobe City to the south, and the slopes of Rokko Mountain to the north. ... more   less 
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