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All 114 Kobe hotels

ANA Crowne Plaza Kobe

4.0 of 5 Hotel   |   1-1 Kitanocho, Chuo-ku, Kobe, Hyogo Prefecture 650-0002, Japan
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Ranked #16 of 114 Hotels / Ryokan in Kobe
A recent review
4 of 5 stars reviewed 6 days ago
Kathy V Albury
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533 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albury
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 5 nights, using Kobe as a base to explore other towns after we'd seen the Kawasaki museum and some of the other sights of Kobe. Stayed on the Club floor, with access to the members lounge (complimentary breakfast, cocktails/canapes, and afternoon tea each day). Room was lovely and large, queen bed, reasonable size bathroom/toilet, and great view... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Kathy V, Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Victoria
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My Mother, Sister and I stayed here for three nights during our recent stay in Japan, and it was our favourite hotel. After long flights (we came from different countries) we met at the airport and took the three hour bullet train to Kobe. We were so exhausted when we arrived at the station, and so were extremely happy to... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Natrasher, Greetings from Kobe and thank you very much for taking the time to write a review on your stay in our hotel. The team and I would like to thank you for your feedback as it is important to us in order to create great hotels that guests love. We are pleased to hear that you truly enjoyed... More 

Tokyo, Japan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is conveniently connected to the Shin-Kobe Sta. I was there for a business trip but the Kitano Ijinkan area, one of the popular tourist spots, is within walking distance. I stayed at the Club Floor but was a little disappointed that the bathroom size was normal. But the bed was really comfortable and I enjoyed the complimentary warm... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear WhiteMoka, Thank you for choosing to stay with us and for sharing your feedback. I am very pleased to hear that you enjoyed your stay on our club floor and that our service met your expectations. We are working on the elevator issue and it will be fixed by end of January next year. I hope to have the... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

1. Great Location, just above the bullet Train station,lots of convenient store below and surrounding the property. There is also an Loop bus-stop outside the hotel at the lower floor outside the hotel 2. Sightseeing and tourist attraction are just 15 to 20 minutes walk just below the hotel, there is a store that sell basically every souvenir and snack... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear CK2012_12, Thank you for your recent review following your stay in our hotel. We are glad that you could enjoy your stay in Kobe and found our hotel convenient. I appreciate the comment on service in our restaurant and will act with the team to solve this issue so it does not recur again. Thank you again and looking... More 

Warsaw
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel two nights. For me location was very good as there is only about 200 meters walking distance from Shin-Kobe to this hotel, additionally the way is protected from the rain – so OK in all circumstances. 5 minutes taxi drive from the hotel to the Kansai Airport Bus Terminal (and in the morning the cost... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear kkkp, Thank you for choosing to stay with us and for sharing your feedback. I am very pleased to hear that you enjoyed your stay and the breakfast. We strive to ensure that our service meet our guests expectations and I hope to have the opportunity of welcoming you back in the in the near future. With my best... More 

Lyon, France
Top Contributor
80 reviews 80 reviews
47 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very clean hotel, well located (you come out of the Shinkobe underground stop and you're there!). - Nice spacious room - Clean - Quick room service - Didn't try the breakfast so can't comment on that Will definitely stay here next time i'm in Kobe

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Megumi1016, Executive Assistant Manager at ANA Crowne Plaza Kobe, responded to this review

Dear AmyKWong, Thank you very much for your comment and recent stay with ANA Crowne Plaza Kobe. We are pleased to hear that you had comfortable stay. We look forward to welcoming you back in near future! Sincerely, Megumi Hara Executive Assistant Manager More 

Tokyo, Japan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Having stayed here over 10 times, always good to see no surprises. Service and food qualities are always as expected but the door man things he's the traffic warden of Japan with no flexibility to park at the entrance when my handicap uncle was getting out the the handicap car. I guess some people that are not caring should NOT... More 

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Megumi1016, Executive Assistant Manager at ANA Crowne Plaza Kobe, responded to this review

Dear EddyZ4, Thank you very much for your review of our hotel following your recent stay at ANA Crowne Plaza Kobe. I apologize for the experience with our doorman who could not assist your uncle when he got out from the car. I will share your comment with our doorman and make sure our people take care of the guest... More 

Beijing, China
Top Contributor
577 reviews 577 reviews
80 hotel reviews
247 helpful votes 247 helpful votes
4 of 5 stars Reviewed November 14, 2014

Although I prefer to stay directly in sannomiya, you can't beat the location here connected to shin-Kobe station. Convenient to get around the area for business or as a launching pad to head on the train for anywhere else in Japan. Rooms are a bit dated, but are comfortable and Internet works. Breakfast also gets packed in the morning.

Was this review helpful? Yes
Megumi1016, Executive Assistant Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Jon1796, Thank you very much for your review of our hotel following your recent stay at ANA Crowne Plaza Kobe. The team and I are very happy to hear that you found our facilities to your liking. We look forward to welcoming back you again in Kobe! Best regards, Megumi Hara Executive Assistant Manager More 

Islamabad, Pakistan
Top Contributor
60 reviews 60 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 12, 2014

The hallmark is its location having close access to the train station. The market for groceries at the lower levels of the property is a great help for odd items of daily use whereas the gift shop in the lobby has been a great help for purchasing gifts on the go before attending the meetings. Lobby is quite spacious &... More 

Was this review helpful? Yes
Megumi1016, Executive Assistant Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Zubair A, Thank you very much for your review of our hotel following your recent stay at ANA Crowne Plaza Kobe. The team and I are very happy to hear that you found our facilities to your liking. And we appreciated your feedback on breakfast, we are going to review the items and consider updating of western items including... More 

Kolkata (Calcutta), India
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 8, 2014

Hotel is located steps away from the Kobe Train Station and happens to be the tallest tower in Kobe. Rooms are business like although lil outdated. Worth visiting the Roof Top Bar for its fantastic cocktail's and the unbelievable views. Good breakfast but reluctant to make a simple thing like fresh French Toast. On the whole I am satisfied with... More 

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JeanRaphael, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Prateek P, Thank you very much for your recent review following your stay at ANA Crowne Plaza Kobe. The team is glad that you could enjoy your stay, had a good time in the hotel and found our breakfast good, despite the room being a little outdated. Allow me to mention that we are now working with the hotel... More 

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Additional Information about ANA Crowne Plaza Kobe

Address: 1-1 Kitanocho, Chuo-ku, Kobe, Hyogo Prefecture 650-0002, Japan
Phone Number:
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range (Based on Average Rates): $
Hotel Class:4 star — ANA Crowne Plaza Kobe 4*
Number of rooms: 593
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Also Known As:
Ana Crowne Plaza Kobe Hotel Kobe
Kobe Crowne Plaza
Hotel Style:
#4 Business Hotel in Kobe
#6 Spa Hotel in Kobe
#8 Romantic Hotel in Kobe
#10 Family Hotel in Kobe
#11 Luxury Hotel in Kobe

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