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Hotel Okura Kobe

4.0 of 5 2-1 Hatobacho, Chuo-ku, Kobe 650-8560, Hyogo Prefecture
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Certificate of Excellence 2014
Hotel Okura Kobe
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Hotel Okura Kobe
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754 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
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Hong Kong,
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Since the hotel is located by the ocean, it has a magnificent view of the Kobe port and the mosaic (Harborland). The staffs service were great and all the staff I encountered speaks good English. The hotel offers frequent free shuttle bus service to & from Sannomiya Station (Kobe's downtown and main connecting station). If you don't mind taking a... More 

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Kobe, Japan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

I am a big fan of this hotel, so I often use the hotel and hotel restaurant with my family. You can expect warm and refined services at this hotel and also delicious cuisine with a spectacular view. I like French toast and whole wheat toast with paste blended butter, honey and coconut powder at cafe restaurant for breakfast.

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 21, 2014

I've stayed here now about four times over the past year and a half and think this is now my favorite place to stay in Kansai (Western Japan). The over-all service at the front desk, concierge, greeter, bell hops, and certainly restaurants is what attracts me the most. With very few exceptions, the staff seem well-trained in hospitality and will... More 

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Top Contributor
228 reviews 228 reviews
201 hotel reviews
521 helpful votes 521 helpful votes
5 of 5 stars Reviewed December 20, 2014

Having stayed at mostly 3 and 4 stars hotels during our Japanese trips, I had surprisingly found the Okura Kobe to be very reasonable in its asking prices and so booked for a 2 nights stay here - requesting for the Ferris Wheel view, check in at 2pm and windows that open for fresh air - true enough, all of... More 

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Top Contributor
95 reviews 95 reviews
60 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 2, 2014

Located in the harbour area around 15 walk from the main stations the Hotel Okura is definitely recommended. A little old but very comfortable and large room sizes (unheard of in Japan) at very reasonable rates. Staff are extremely attentive and rooms immaculately clean. If you are staying in Kobe I would recommend this place.

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Petaling Jaya, Malaysia
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 29, 2014

1) Staff very helpful - all understood English very well 2) Room very spacious but extra bed need a more quality ones.. 3) Hotel shuttle bus very handy but unfortunately no shuttle bus provided from station to hotel (as cant find it in website) 4) View from room was amazing 5) Hotel fulfil my requirements by giving connected room when... More 

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Portland, Oregon
Top Contributor
65 reviews 65 reviews
52 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 20, 2014

Stayed one night for business in November. Overall a respectable Japanese business hotel with very professional staff and clean, but somewhat dated, interior Pros: 1. Central location with excellent views of the Bay 2. Very professional, polite, and helpful staff 3. Clean well maintained rooms with plenty of space 4. Price was reasonable Cons 1. Interior is somewhat dated looking... More 

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15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 12, 2014

We made the booking a month before our travel. We are greeted by the assistance manager of the concierge area upon arrival, and she arrange and gave us all the map and reservation detail in order for us to move around the city. Providing recommendation on when is the best time to visit Mount Rokko & Arima. Location of the... More 

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Woodbridge, Virginia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 2, 2014

Hotel is about 15 - 20 minutes walk to the shopping area. Not that far. The bed is so so. Not that comfy. The towels are not fluffy. It is basically a clean hotel. As in most hotels in Japan, do not expect to find English channels nor CNN on the tube. I have been far cheaper hotels with better... More 

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17 reviews 17 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 2, 2014

Fantastic hotel. Has the same look of lobby to the one in Tokyo and it's very classy. We were quite surprised to find the hotel rate in September was amazingly affordable. Room was spacious and the fact that we could have an outdoor pool to use! Not many of the hotels in Kobe would have that, and the fact that... More 

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Additional Information about Hotel Okura Kobe

Address: 2-1 Hatobacho, Chuo-ku, Kobe 650-8560, Hyogo Prefecture
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Okura Kobe 4*
Number of rooms: 475
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Hotel Style:
#4 Family Hotel in Kobe
#6 Luxury Hotel in Kobe
#6 Romantic Hotel in Kobe
#8 Business Hotel in Kobe

244 photos of this hotel

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View from room (41)
Hotel & grounds (33)
Room/suite (34)
Dining (5)
Bathroom (12)
Business center/function rooms (1)
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Hotel & grounds (1)
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