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Hotel Okura Kobe

4.0 of 5 2-1 Hatobacho, Chuo-ku, Kobe 650-8560, Hyogo Prefecture
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Certificate of Excellence 2014
Hotel Okura Kobe
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Hotel Okura Kobe
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772 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
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  • Japanese first
  • Korean first
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Bengaluru (Bangalore), India
13 reviews 13 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an opportunity to stay in this hotel as part of a technical conference that was organized here. The hotel is located very close to city center and has good shuttle buses that operate every 20 minutes, so its very easy to commute, The rooms that I stayed in were pleasantly very large (much more than I would ever want).... More 

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Suwon, South Korea
Top Contributor
125 reviews 125 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

we made reservation 2 month ago with asking kobe tower view. when we arrived on check-in start time at 2 oclock, they said only room with harbor view with free upgrade. because so many chinese tourists fullfilled in this hotel. old but japanese-clean room. water in freezer be paid too - 3 dollar. wifi possible in the room. we stayed... More 

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Seattle, WA
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights in March, 2014 while in Kobe for business. My hotel room had a fantastic view of the harbour that couldn't be beat. The room could have definitely used some updating, but it was very comfortable.

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Hong Kong,
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 11, 2015

Since the hotel is located by the ocean, it has a magnificent view of the Kobe port and the mosaic (Harborland). The staffs service were great and all the staff I encountered speaks good English. The hotel offers frequent free shuttle bus service to & from Sannomiya Station (Kobe's downtown and main connecting station). If you don't mind taking a... More 

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Kobe, Japan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

I am a big fan of this hotel, so I often use the hotel and hotel restaurant with my family. You can expect warm and refined services at this hotel and also delicious cuisine with a spectacular view. I like French toast and whole wheat toast with paste blended butter, honey and coconut powder at cafe restaurant for breakfast.

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 21, 2014

I've stayed here now about four times over the past year and a half and think this is now my favorite place to stay in Kansai (Western Japan). The over-all service at the front desk, concierge, greeter, bell hops, and certainly restaurants is what attracts me the most. With very few exceptions, the staff seem well-trained in hospitality and will... More 

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Top Contributor
229 reviews 229 reviews
201 hotel reviews
526 helpful votes 526 helpful votes
5 of 5 stars Reviewed December 20, 2014

Having stayed at mostly 3 and 4 stars hotels during our Japanese trips, I had surprisingly found the Okura Kobe to be very reasonable in its asking prices and so booked for a 2 nights stay here - requesting for the Ferris Wheel view, check in at 2pm and windows that open for fresh air - true enough, all of... More 

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Top Contributor
96 reviews 96 reviews
60 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 2, 2014

Located in the harbour area around 15 walk from the main stations the Hotel Okura is definitely recommended. A little old but very comfortable and large room sizes (unheard of in Japan) at very reasonable rates. Staff are extremely attentive and rooms immaculately clean. If you are staying in Kobe I would recommend this place.

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Petaling Jaya, Malaysia
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 29, 2014

1) Staff very helpful - all understood English very well 2) Room very spacious but extra bed need a more quality ones.. 3) Hotel shuttle bus very handy but unfortunately no shuttle bus provided from station to hotel (as cant find it in website) 4) View from room was amazing 5) Hotel fulfil my requirements by giving connected room when... More 

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Portland, Oregon
Top Contributor
65 reviews 65 reviews
52 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 20, 2014

Stayed one night for business in November. Overall a respectable Japanese business hotel with very professional staff and clean, but somewhat dated, interior Pros: 1. Central location with excellent views of the Bay 2. Very professional, polite, and helpful staff 3. Clean well maintained rooms with plenty of space 4. Price was reasonable Cons 1. Interior is somewhat dated looking... More 

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Additional Information about Hotel Okura Kobe

Address: 2-1 Hatobacho, Chuo-ku, Kobe 650-8560, Hyogo Prefecture
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Okura Kobe 4*
Number of rooms: 475
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Hotel Style:
#4 Business Hotel in Kobe
#5 Family Hotel in Kobe
#5 Romantic Hotel in Kobe
#7 Luxury Hotel in Kobe

266 photos of this hotel

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Room/suite (37)
Pool/beach area (1)
View from room (41)
Hotel & grounds (33)
Dining (5)
Bathroom (12)
Business center/function rooms (1)
Other (126)

Management photos: Courtesy of the property manager

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Hotel & grounds (1)
Room/suite (5)
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