We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 79 Kobe hotels

Hotel Okura Kobe

4.0 of 5 Hotel   |   2-1 Hatobacho, Chuo-ku, Kobe, Hyogo Prefecture 650-8560, Japan
Hotel amenities
Hotel Okura Kobe

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Agoda.com Booking.com Expedia.com
and 7 more sites!
Ranked #5 of 79 hotels in Kobe
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Write a Review

600 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Pros: - Great view towards the harbour area - Close to Merikan park - Friendly staffs - Music in bathroom woooot! Cons: hotel is a bit far from the "downtown area" which is Sannomiya station. Even though there is free shuttle service,it's every 20 mins or so.

Was this review helpful? Yes
Tokyo, Japan
Senior Contributor
45 reviews 45 reviews
40 hotel reviews
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Okura chain is known as one of the top hotel brands in Japan and you can expect the top quality of service. This one in Kobe is no exeption. Staff are well educated. Service is very attentive & quick. Restaurants are excellent. We stayed in a deluxe double room that is very clean & spacious compared to Japanese standard. Location... More

Was this review helpful? Yes 2
Fremantle, Australia
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 12, 2014

When I read the platitudes this hotel had received, I thought this must be one really outstanding property. We agree with most reviewers on the facilities but were somewhat disappointed from the outset. Having checked in after a very long flight, we were looking forward to a swim in the attractive pool featured on the Okura's website. It was one... More

Was this review helpful? Yes
Perth, Australia
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 5, 2014

We chose to stay at this hotel at the end of our tour of Japan, believing we deserved a little bit of luxury before heading home. Well, how surprised were we. This is clearly the best hotel we have ever stayed at. In our opinion, it easily carried a five star rating. The staff are all very friendly, helpful, and... More

Was this review helpful? Yes
Savannah, Georgia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2013 via mobile

Such great customer service from start to finish! Stayed for three nights and didn't want to leave. Breakfast included with room is a great deal. Room was clean and had a wonderful view. Room service was prompt.

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 7, 2013

Rooms are huge, spacious, well maintained and beautifully decorated. Lobby is grand. Breakfast spread is great with some good vegetarian options too. The property is located by the harbour, so offers a great sight and a pleasant walk around the hotel. They even provide a free shuttle service to the nearby market area of Sannomiya. Staff is friendly, courteous, helpful... More

Was this review helpful? Yes
Manila, Philippines
Top Contributor
151 reviews 151 reviews
34 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed November 6, 2013

Location of this hotel is 10 mins to harbour land,5 mins Kobe tower and 8mins Kawasaki dream. Breakfast was ok and offer traditional local dishes. Rooms we're clean but they don't have non-smoking rms with the sea view which is unfortunate.

Was this review helpful? Yes 2
Trondheim, Norway
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2013

Choose this hotel a bit by chance, not doing so much research, but they offered a good rate so we went with it. A great bonus was that they had the shuttle bus from the train station and we also got a room upgrade to a big corner room. Another great surprise was that they had free wifi which we... More

Was this review helpful? Yes 2
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 5, 2013

The location is excellent and the view is fantastic if you get a room facing the harbor. The only problem is the interior which is outdated and it looks like a cheap motel. Otherwise we had a fantastic stay, they offer a free shuttle service to and from JR Sannomiya Station and during the weekend they offer an additional shuttle... More

Was this review helpful? Yes 1
Biarritz, France
Top Contributor
235 reviews 235 reviews
38 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed November 1, 2013

Although the hotel could do with a complete refurbishment the important things are still present; cleanliness and customer service. Not particularly convenient by public transport, I would like to see another shuttle bus that operates between the closest subway station and back.

Was this review helpful? Yes 1

Been to Hotel Okura Kobe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Okura Kobe

Address: 2-1 Hatobacho, Chuo-ku, Kobe, Hyogo Prefecture 650-8560, Japan
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 79 hotels in Kobe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Okura Kobe 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, Travelocity, Tingo, Venere, TripOnline SA, HotelTravel.com and JAPANiCAN so you can book your Hotel Okura Kobe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Okura Kobe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Hotel Okura Kobe to your Saves list