We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oriental Hotel

Certificate of Excellence
25 Kyomachi Chuo-ku, Kobe 650-0034, Hyogo Prefecture
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Oriental Hotel
Professional photos View all
Browse nearby
Oriental Hotel
Add Photo Write a Review

256 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    164
    66
    18
    4
    4
See reviews for
64
67
18
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (76)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (52)
All months
Toronto
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Flawless experience. The rooms, beds and bathrooms are exceptionally comfortable. The breakfasts have excellent variety and superb service. Free wifi (not the fastest, but that's pretty standard in Japan). The location is quite good, about 10 min walk from the main (sannomyia) station. Coulton the concierge was over the top amazing in helping us with our plans (climbing Mt Rokku,... More 

Was this review helpful? Yes
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Kobe is not a tourist city by itself, but this hotel is worth the stay, it has a superb service, beautiful installations and a terrace bar at floor 17 (where the lobby is) that is a must!!. Also the restaurants are very good and the rooms are very comfortable. Food is excellent. We went to visit Kyoto from Kobe by... More 

Was this review helpful? Yes
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Jogarza, Thank you for sharing your experience with us on TripAdvisor. We`re delighted to hear that your stay left such an impression. While Kobe is no metropolis like Tokyo, it is regarded as a premiere cosmopolitan city in Japan. There is no shortage of high-end shopping, quaint cafes and historic sites. Also as you mentioned, Kobe is just a... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

There are two hotels called "Oriental" in Kobe, and it pays off to know the difference since a Google search will confuse you. Heck, even the website URLs are strikingly similar. And, one can understand why. The Kobe Meriken Oriental Hotel, with its sleek white facade and waterfront location, is nice from far, but far from nice. A boastful older... More 

Was this review helpful? Yes 1
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Björn U, Thank you for your shining review as well as pointing out that in fact there are two Oriental Hotels in Kobe. We understand that it can be quite confusing. While on the topic, our hotel is recognised as the first Western style hotel in Japan opening its doors in 1870. As you mentioned, the hotel was rebuilt... More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

I'm in Kobe on business a good bit lately, and was delighted to find this hotel. The location is great, the decor lovely, the rooms super comfortable and well designed, and the people and service excellent. Breakfast is a treat, and the views are lovely. The bar does a very respectable martini. Kobe is a charming city too!

Was this review helpful? Yes
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Richard B, Thank you for sharing your experience with us here on TripAdvisor. We`re delighted to hear that you had a great stay while at Oriental Hotel. I will make sure to share your compliments with our barmen! We look forward to having another chance to serve you again. More 

Glen Ellen, California
Level Contributor
90 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 10, 2015

The Oriental Hotel proved to be our best lodging during a two week five hotel stay in Japan. The location was excellent and the views of the City, especially at night, were wonderful. The lobby is on the top 17th. floor along with the restaurant and bar. Besides enjoying the views from the bar you can take your drink to... More 

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear jer-jeanne, Thank you very much for taking the time to share you experience with us here on TripAdvisor. We are absolutely delighted to hear that you thoroughly enjoyed your stay. Although we are the first Western style hotel in Japan, we have just celebrated our 5th anniversary since our latest renewal. As you pointed out, we take pride in... More 

Santa Fe, New Mexico
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed April 15, 2015

Our experience at this hotel was first rate, from beginning to end. Service at the front desk (and elsewhere) was always prompt and efficient, our room (a suite on the 14th floor) was beautifully appointed and comfortable, and the meals we had there were a delight. We enjoyed breakfast every day we were there and were never disappointed -- always... More 

Was this review helpful? Yes 1
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear RosciadiMontepulcian, Thank you for your shining comment on our establishment and service. I believe I can speak on everyones behalf when I say that there is no better feeling than when a guest leaves us feeling satisfied and pleased. I have shared your comment with our staff to remind them of the wonderful job they're doing. Thank you. Our... More 

Newcastle
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

Spent 5 nights in early April. Hotel is in terrific location, surrounded by restaurants and all the designer stores (if you can afford it). The location is very user friendly and within walking distance to the waterfront. The hotel rooms are very spacious and well appointed and my only complaint is that the lighting in the room is very dim,... More 

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear NewcastleChrisr42, Thank you for sharing your experience with everyone here on TripAdvisor.com. We are very pleased to hear that your overall stay with us was a pleasant one. You`re very right to say that our location is prime. With Kobe being the cosmopolitan capital of Japan, it is fair to say that the surrounding shops are quite beautiful and... More 

1 review
5 of 5 stars Reviewed April 3, 2015

Nice Kobe beaf steak in Steak house Medium Rare, nice room and nice breakfast.

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear TakahikoIshikawa, Sweet and Simple! Thank you for the comment on both Oriental Hotel and our steakhouse Medium Rare. We pride our hotel not only on its luxury aspect, but also for being a prime spot for our business clients as well. We understand that being on the road can be hard, and there are few things better than coming... More 

Level Contributor
11 reviews
5 of 5 stars Reviewed March 29, 2015

I went there at lunch time with my friend. The server was sooooo friendly and professional. The atmosphere was also great and the scenery from the window was awesome. Actually I don't remember what I ate, but I still remember that the food was awesome as well. I really like this restaurant!!! Thanks!!!

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear 陸 前, Thank you for sharing your experience with us on TripAdvisor. It is a pleasure to hear that you and your friend enjoyed your visit. Our restaurants do have an amazing view of Kobe city! Even though I see the view daily, I still get lost in its beauty. We look forward to your next visit! More 

London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 27, 2015

This was our second stay at the Oriental Hotel in Kobe this week, we also stayed here two years ago. The hotel is fabulous. The decor second to none (says everything that they have the world clocks by Panerai). Service is top notch and the food is wonderful. We ate in both restaurants, and the food was good although if... More 

Was this review helpful? Yes 1
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Elizabeth L, Welcome back! Thank you once again for your stay with us here at Oriental Hotel and for you most thorough review. We love hearing back from our guests. First of all please allow me to address your experience at our Steak House Medium Rare. It is unfortunate that it did not live up to your expectations in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (98)
Viewed
Dining (9)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (3)
Viewed
View from room (4)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Other (30)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Kobe hotels
JR Sannomiya Station
Hotel Piena Kobe
Hotel Piena Kobe
#3 of 112 in Kobe
4.5 of 5 stars 1,075 reviews
Show Prices
Show Prices
Show Prices
Hotel Okura Kobe
#8 of 112 in Kobe
4.0 of 5 stars 857 reviews
ANA Crowne Plaza Kobe
#20 of 112 in Kobe
4.0 of 5 stars 646 reviews
Kobe Portopia Hotel
#12 of 112 in Kobe
4.0 of 5 stars 792 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay