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All 78 Kobe hotels

Oriental Hotel

4.0 of 5 Hotel   |   25 Kyomachi Chuo-ku, Kobe, Hyogo Prefecture 650-0034, Japan
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Oriental Hotel
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87%
Ranked #3 of 78 hotels in Kobe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Sarah O London
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  • Reviews (177)
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177 people have reviewed this hotel

Traveler rating
    106
    49
    15
    4
    3
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42
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
London
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Oriental Hotel was fantastic. Our room was beautiful but did not feel like a 'cookie cutter'. The staff were very attentive, but not over the top. We had a small problem on check in (an error with the reservation which was my fault) - they dealt with this smoothly and even upgraded us. We travel a lot for work... More

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Sarah O, We see that you've travelled to many parts of the world, and to call Oriental Hotel "the best hotel we have ever stayed in" really hits home. I will share your comment with our staff as Im positive they will be thrilled to hear it as well. We are always updating and introducing new plans and events... More

Indianapolis
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here for the first time and really liked it! A lot! Great location, perfect service and a very good main restaurant. The front desk was really helpful in explaining me how to get around Kobe; especially Layla Ichima has a huge knowledge and was really nice! Location wise it can't get any better: a short walk to Sannomiya station,... More

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear PatrickIndy, Thank you for taking the time to share your experience with us! We are very happy to hear that our service was what stood out during your stay with us. And you are absolutely correct about Layla! She is a very special part of our team and works very hard to make sure our guests leave here happy.... More

Fishers, IN
Top Contributor
52 reviews 52 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I will never stay in another hotel in Kobe. The Oriental Hotel in Kobe was excellent. The rooms are spacious and have most amenities that one would need. The staff was very nice and helpful. The morning breakfast was amazing with cooked to order eggs. There is also a very nice spread in the full buffet. The Oriental Hotel is... More

Was this review helpful? Yes 1
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear MikeTK421, To receive such a shining comment from a well traveled guest such as yourself always puts a smile on our faces. To hear that your stay with us satisfied your needs on all fronts gives us all the reason we need to keep pushing forward. Our doors are always open and we look forward to the next chance... More

Perth, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed there for 4 nights in mid April. The hotel is very nice in a way that is not overly luxury but very nicely decorated and clean. We checked in at midnight an deception staff were very friendly. The room was very spacious, tea, coffee machine, Japanese rice cracker, even kid's pyjama, we loved it straight away. The breakfast... More

Was this review helpful? Yes 1
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear teresahuang, Thank you for your wonderful comment! We are very pleased to hear that your stay with us was one to remember. We appreciate the feedback about our breakfast! We are always looking for new ideas to ensure our services are always fresh and enjoyable. We look forward to your next visit! More

Busan, South Korea
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 7, 2014

Plush hotel in the city, 10-15min walk from Sannomiya station where the Kansai airport bus stops. The staff are always very polite and helpful to requests. Spacious and comfortable rooms. Small gynasium with a couple of treadmills. Good buffet breakfast where you can also choose a warm dish served at the table.

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear eddie299, Thank you for sharing your thoughts with us! We are always deeply honored when receiving a guest's recommendation, especially when it comes from a well travelled Senior Contributor such as yourself. Everyone here at Oriental Hotel would like to thank you for your kind words. Should you ever find yourself in Kobe again, please remember that our doors... More

Perth
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2014

Needed to spend a few days in Kobe on business and booked at this hotel with little expectations. To say I was pleasantly surprised is an understatement. Everything about this hotel screams high quality and great service. The staff are unobtrusive but extremely helpful; the rooms are luxuriously appointed with every luxury feature you would expect; and the dining and... More

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Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Peter K, We are most flattered by your high praise of our establishment and are boasting with pride from your comment! Thank you for taking the time to share your experience with us on Trip Advisor. It is very pleasing to hear that everything and everyone, met your needs and we would most definitely love to have you back... More

Swindon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

Stayed their for a business conference - great rooms, staff, food. The manager and his team deserve much Kudos for the attention to detail. My first trip to Japan and a great experience I would gladly recommend this hotel to any visitors to Kobe

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Zillon, Your recommendation is highly appreciated and goes a long way not only for helping other guests who are looking to stay in Kobe, but towards our staff and rewarding them for a job well done! Your comments have humbled us and we hope we have the chance to serve you once again. We await your next visit! More

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 29, 2014

This is my second review as my boyfriend and myself stayed there again this April and as usual it did not disappoint. The staff remembered us from the previous year and I just cannot fault this establishment. I cannot recommend this hotel enough to anyone who are staying in Kobe. Thank you to all Oriental staff for making once again... More

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Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear MandarinYB, We are truly moved to hear that we made your experience in Kobe a memorable not only once, but twice! And also that you took the time to share your experiences with us and other guests looking for a similar experience in Kobe. We will do our very best to make sure your 3rd visit and onwards will... More

saudi arabia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

it was one of the best hotels i ever stay in, we went there for the company conference everyone was happy from this trip, fantastic service very nice people nice location if i will visit JAPAN again sure i will be there.

Was this review helpful? Yes 1
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Mr. Talaldamen, We would like to sincerely thank you for your kind words and are glad that your stay with us was a memorable one. We deeply pride ourselves on our service and knowing that your and your company enjoyed themselves puts a smile on our faces as well. We hope that you will have another chance to visit... More

Bangalore, India
1 review
5 of 5 stars Reviewed May 27, 2014

After long time experience the hospitality at its best, and thumbs up to entire staff of Oriental Hotel to take care of their guest in day and night tireless. Would like to stay again and again given an opportunity.

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Baskar-Posiflex, Thank you very much for your kind words. I was a pleasure to have the chance to meet you and your team while in Kobe. We're so pleased to hear that your experience was one of the best in your life. Our doors are always open to you and your wonderful team. We very much look forward to... More

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Additional Information about Oriental Hotel

Address: 25 Kyomachi Chuo-ku, Kobe, Hyogo Prefecture 650-0034, Japan
Phone Number:
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oriental Hotel 4*
Reservation Options:
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113 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#1 Business Hotel in Kobe #2 Luxury Hotel in Kobe #2 Spa Hotel in Kobe #3 Family Hotel in Kobe #4 Romantic Hotel in Kobe
Hotel Class
Number of rooms
116

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