We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oriental Hotel

Certificate of Excellence
25 Kyomachi Chuo-ku, Kobe 650-0034, Hyogo Prefecture
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Oriental Hotel
Professional photos View all
Browse nearby
Oriental Hotel
Write a Review

239 reviews from our community

Traveler rating
    154
    59
    18
    4
    4
See reviews for
56
63
18
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (69)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (52)
All months
Bandung, Indonesia
Top Contributor
109 reviews 109 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is located in the bay area kobe. Has beautiful scenery around the bay. The rooms are luxurious and have a very good service, including Japanese-style hospitality they have shown. From this hotel, we could walk to the beautiful beach of Kobe.

Was this review helpful? Yes
Santa Fe, New Mexico
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 1 week ago

Our experience at this hotel was first rate, from beginning to end. Service at the front desk (and elsewhere) was always prompt and efficient, our room (a suite on the 14th floor) was beautifully appointed and comfortable, and the meals we had there were a delight. We enjoyed breakfast every day we were there and were never disappointed -- always... More 

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear RosciadiMontepulcian, Thank you for your shining comment on our establishment and service. I believe I can speak on everyones behalf when I say that there is no better feeling than when a guest leaves us feeling satisfied and pleased. I have shared your comment with our staff to remind them of the wonderful job they're doing. Thank you. Our... More 

Newcastle
Contributor
19 reviews 19 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Spent 5 nights in early April. Hotel is in terrific location, surrounded by restaurants and all the designer stores (if you can afford it). The location is very user friendly and within walking distance to the waterfront. The hotel rooms are very spacious and well appointed and my only complaint is that the lighting in the room is very dim,... More 

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear NewcastleChrisr42, Thank you for sharing your experience with everyone here on TripAdvisor.com. We are very pleased to hear that your overall stay with us was a pleasant one. You`re very right to say that our location is prime. With Kobe being the cosmopolitan capital of Japan, it is fair to say that the surrounding shops are quite beautiful and... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Nice Kobe beaf steak in Steak house Medium Rare, nice room and nice breakfast.

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear TakahikoIshikawa, Sweet and Simple! Thank you for the comment on both Oriental Hotel and our steakhouse Medium Rare. We pride our hotel not only on its luxury aspect, but also for being a prime spot for our business clients as well. We understand that being on the road can be hard, and there are few things better than coming... More 

Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 4 weeks ago

I went there at lunch time with my friend. The server was sooooo friendly and professional. The atmosphere was also great and the scenery from the window was awesome. Actually I don't remember what I ate, but I still remember that the food was awesome as well. I really like this restaurant!!! Thanks!!!

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear 陸 前, Thank you for sharing your experience with us on TripAdvisor. It is a pleasure to hear that you and your friend enjoyed your visit. Our restaurants do have an amazing view of Kobe city! Even though I see the view daily, I still get lost in its beauty. We look forward to your next visit! More 

London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our second stay at the Oriental Hotel in Kobe this week, we also stayed here two years ago. The hotel is fabulous. The decor second to none (says everything that they have the world clocks by Panerai). Service is top notch and the food is wonderful. We ate in both restaurants, and the food was good although if... More 

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Elizabeth L, Welcome back! Thank you once again for your stay with us here at Oriental Hotel and for you most thorough review. We love hearing back from our guests. First of all please allow me to address your experience at our Steak House Medium Rare. It is unfortunate that it did not live up to your expectations in... More 

Manila
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 14, 2015

Location: Located in business district. Behind there are high-end malls. There is also a 24 hours convenient store just across the streets. Check in: Located at 'UP' (17th floor if I remembered it correctly) the building. Porter was very efficient in bringing our luggagges up. Reception speaks fluent english and check-in was prompt. Room: Love love the room. We booked... More 

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear SeaShellsManila, Thank you for your very concise, comment! We're very glad to hear that everything was to your liking. Yes, our check-in lobby is located on the 17th floor. It was made this way so that every guest, regardless of room price, could enjoy the best view in the house. I'm also glad you brought up our shower pressure... More 

Chiang Mai, Thailand
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 24, 2014

Simply put one of the best hotels I've stayed in Japan. Rooms are tasteful decorated and very spacious. The breakfast buffet was great with a good selection of both European and Asian cuisines which are freshly cooked. Location was good only 15 minutes from Sannomiya JR which provides excellent links to Osaka. Would definitely stay here again in the future

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Karimohm, Thank you for your kind words! I'm glad that your stay was a memorable one! If you have the chance to visit us again, make sure to check out our breakfast buffet once more. We change the dishes based on each season and its freshest ingredients to ensure maximum enjoyment! Once again, thank you for your comment and... More 

Top Contributor
91 reviews 91 reviews
16 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 27, 2014

I spent 12 nights at the Oriental because of an extended business trip. And now I am looking forward in coming back! If not the best, probably in the top 5 hotels I have ever stayed. Yes, English is not a strong suit for the staff, but this is no different in other places in Japan But everyone is super... More 

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Nicosne, Thank you for taking the time to share your thoughts and giving us feedback on your recent stay with us. It has been said countless times, but we truly appreciate hearing back from our guests and have made many adjustments based on comments made here. It can not be said enough, but thank you. With someone who has... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 27, 2014

One of the nicest hotels I have ever stayed in on a business trip, we stayed for 12 nights and we were made so very welcome. The rooms were beautiful and spacious (for Japan standards) and every little amenity was made available. The rooms were cleaned to a high standard everyday with fresh fluffy bathrobes and crisp bed linen. The... More 

Was this review helpful? Yes
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Salvadorwest, It was our pleasure to be able to host you on your recent business trip! We're very pleased to hear that everything was to your liking. It isn't often mentioned, but you're very right, our surrounding area is wonderful for shopping and just relaxing. It is one of Japan's first foreign settlement and is filled with history! We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

134 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (95)
Viewed
Hotel & grounds (16)
Viewed
Dining (9)
Viewed
Room/suite (10)
Viewed
Bathroom (3)
Viewed
View from room (4)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Other (30)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question