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Kobe Port Tower Hotel

6-1 Hatobacho, Chuo-ku, Kobe 650-0042, Hyogo Prefecture
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Kobe Port Tower Hotel
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Kobe Port Tower Hotel
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99 reviews from our community

Traveler rating
    9
    35
    38
    9
    8
See reviews for
21
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23
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (26)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (25)
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Senior Contributor
39 reviews 39 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It is very expensive and the pictures on the webside are not reality. The place is old, they say they have free wifi in the lobby but is doesn't work properly, they have a free shuttle bus from the station to the hotel, but they don't say where it stops and the mini bus has everything written in japanese, so... More 

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フロント担当スタッフ, お客様担当マネージャー at Kobe Port Tower Hotel, responded to this review

We appreciate your staying at our hotel and your helpful opinion and we are very sorry for your uncomfortableness this time. With your opinion, we will discuss how we receive people from overseas more and we surely will offer you better service next time. We are looking forward to your visiting. kobe porttower hotel More 

Perth, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 3, 2013

Staff are not the brightest people. Terrible at explain anything in Japanese or English. I had a Japanese room 404, perfectly placed next to the toll/freeway. So loud the windows shook everytime a car went passed. Couldn't get any sleep and I've slept in all sorts of different places. Not worth the 6000en. Book somewhere else.

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abestcorporation, Front agent at Kobe Port Tower Hotel, responded to this review

Thank your for staying at kobe port tower hotel. We are extremly sorry for the lack of polite, and I think it probablely because of the case of lauguage. We will improve our level of service and oral English in the future. So please give us a chance to be busness hotel good enough. Thanks for your comment. Kobe port... More 

Johor Bahru, Malaysia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 29, 2012

The first not so good impression was the behavior of the reception staff. Unlike the normal courteous Japanese, she did not greet when we tried to check in. We arrived before the check in time and she just hand back the check in paper to us and said "check in time is 2 p.m". Next, comes to the room. For... More 

Was this review helpful? Yes 1
abestcorporation, Front agent at Kobe Port Tower Hotel, responded to this review

Thank you for staying in kobe port tower hotel and giving us so many advice. I feel so sorry about the unpolitely motive of front stuff. We a improving not only our level of our service but also our oral English. The shuttle service has turn to new time table,It will be more convinent than before. I hope it will... More 

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 9, 2012

great positioning, awesome staff, wh wanted to make sure the stay was perfect, good rooms good beds great internet, close to china town.. and close to main shopping area .. definately would stay again!!!

Was this review helpful? Yes 1
abestcorporation, Front agent at Kobe Port Tower Hotel, responded to this review

Thank you for staying at kobe port tower hotel. And we felt extremly happy because of your comment. we will get continue on improve ourself, and provide better service to custmor from anywhere in the world. Thank you for your exlent comment. Kobe port tower hotel More 

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