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Kobe Port Tower Hotel

3.0 of 5 6-1 Hatobacho, Chuo-ku, Kobe, Hyogo Prefecture 650-0042, Japan
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Kobe Port Tower Hotel
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Kobe Port Tower Hotel
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86 reviews from our community

Traveler rating
    7
    31
    36
    8
    4
See reviews for
15
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22
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (20)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (20)
All months
Perth, Australia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 3, 2013 via mobile

Staff are not the brightest people. Terrible at explain anything in Japanese or English. I had a Japanese room 404, perfectly placed next to the toll/freeway. So loud the windows shook everytime a car went passed. Couldn't get any sleep and I've slept in all sorts of different places. Not worth the 6000en. Book somewhere else.

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abestcorporation, Front agent at Kobe Port Tower Hotel, responded to this review

Thank your for staying at kobe port tower hotel. We are extremly sorry for the lack of polite, and I think it probablely because of the case of lauguage. We will improve our level of service and oral English in the future. So please give us a chance to be busness hotel good enough. Thanks for your comment. Kobe port... More

Johor Bahru, Malaysia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 29, 2012

The first not so good impression was the behavior of the reception staff. Unlike the normal courteous Japanese, she did not greet when we tried to check in. We arrived before the check in time and she just hand back the check in paper to us and said "check in time is 2 p.m". Next, comes to the room. For... More

Was this review helpful? Yes 1
abestcorporation, Front agent at Kobe Port Tower Hotel, responded to this review

Thank you for staying in kobe port tower hotel and giving us so many advice. I feel so sorry about the unpolitely motive of front stuff. We a improving not only our level of our service but also our oral English. The shuttle service has turn to new time table,It will be more convinent than before. I hope it will... More

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 9, 2012

great positioning, awesome staff, wh wanted to make sure the stay was perfect, good rooms good beds great internet, close to china town.. and close to main shopping area .. definately would stay again!!!

Was this review helpful? Yes
abestcorporation, Front agent at Kobe Port Tower Hotel, responded to this review

Thank you for staying at kobe port tower hotel. And we felt extremly happy because of your comment. we will get continue on improve ourself, and provide better service to custmor from anywhere in the world. Thank you for your exlent comment. Kobe port tower hotel More

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Additional Information about Kobe Port Tower Hotel

Address: 6-1 Hatobacho, Chuo-ku, Kobe, Hyogo Prefecture 650-0042, Japan
Location: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kobe Port Tower Hotel 3*
Number of rooms: 161
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