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All 79 Kobe hotels

Hotel Piena Kobe

3.0 of 5 Hotel   |   4-20-5 Ninomiyacho, Chuo-ku, Kobe, Hyogo Prefecture 651-0093, Japan (JR Sannomiya Station)
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92%
Ranked #2 of 79 hotels in Kobe
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
bkpkwok Hong Kong
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654 people have reviewed this hotel

Traveler rating
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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Hong Kong
Top Contributor
124 reviews 124 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is conveniently located, about 7 minutes walk from Sannomiya Station, but away from the hustle and bustle of the town centre; yet within close proximity to Kitano tourist spots (within walking distance). Friendly and helpful Reception staff. The Hotel Lobby was quiet and not crowded most of the time with a nicely decorated cosy cafe at the entrance. Hotel... More

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Hotel_Piena_Kobe, 宿泊課 at Hotel Piena Kobe, responded to this review

Thank you for your stay and review. We are very glad that you had a nice time at our hotel and glad to have your great praises. We are so grateful to your praises about room and our service. We are trying to make our hotel comfortable and memorable to have the guests feel satisfaction. Especially, the Simmons bed is... More

Abu Dhabi
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2014

Our family of five stayed here over Christmas. It was a truly wonderful experience. The staff were incredibly friendly, the room was spacious and very-well decorated (with free wi-fi) and the whole ambience was warm and cosy. I've never been anywhere that has paid so much attention to Christmas decorations - they were everywhere - even in the free room... More

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Hotel_Piena_Kobe, 宿泊課 at Hotel Piena Kobe, responded to this review

Thank you for your stay and review. We are very glad that you had a nice time at our hotel and glad to have your great praises. We are so grateful to your praises about room, our service, and breakfast. We are trying to make our hotel comfortable and memorable to have the guests feel satisfaction. Every Christmas, we make... More

Hong Kong, China
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2014

Access The hotel is in a quiet corner mid way between Sannomiya and Shin-Kobe station. It is about 15 min walk from either way. I find the hotel instruction to get there not very helpful. Maybe because I went there when it was about eight at night. My Google map on iPhone saved the day. Service The check-in service was... More

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Hotel_Piena_Kobe, 宿泊課 at Hotel Piena Kobe, responded to this review

Thank you for your stay and review. We are very glad that you had a nice time at our hotel and glad to have your great praises. But we are sorry for bothering you about the access. We suppose that we had better try to improve our instruction. We do appreciate your review about our service, room and breakfast. Our... More

Singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 22, 2013 via mobile

This review is overdue. My mum & I stayed for 4 nights in sept. We arrived in the morning at KIM and took the airport bus to Sannomiya. We couldn't find our way there and got help from a friendly Kobe lady who advised us to take a cab. We reached there abt 6 min. We couldn't check in earlier... More

Was this review helpful? Yes 1
Cairns, Australia
Top Contributor
72 reviews 72 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 23, 2013

The hotel is a little way out of the main area of Kobe up the hill. Had to lug our suitcases, backpacks and laptop bags up the hill in the rain from the JR railway station. Was allowed to check in early, which was appreciated as we and our bags were wet. The room was quite adequate with all the... More

Was this review helpful? Yes 2
Bali, Indonesia
Contributor
19 reviews 19 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 16, 2013 via mobile

Kobe! Whose fault? We decided to stop for one night in Kobe.. From tripadvisor reviews we chose this hotel and booked a semi-double room, which is slightly larger than a single but half the size if a double. Even the bed is like 1 1/2 twin beds put together. Not even a double! When we checked in, reception said that... More

Was this review helpful? Yes 5
Hotel_Piena_Kobe, マネージャー at Hotel Piena Kobe, responded to this review

Dear sir and madam Great thanks for your stay our hotel. At first we have to apology to you. We are very sorry about our mistake. We checked your reservation. Your reservation was semi-double room. And you stayed our semi-double room. But clerk said single room, it was our mistake and our fault. We regret that we couldn’t have your... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2013

The staff are very nice and willing to offer help any time. I have booked a twin room and it is upgraded to a royal twin room. The room is big with seperated bathroom and toilet and even a small balcony. But my mum feel that the hotel is a bit old but I am ok with it. The breakfast... More

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 25, 2013

We stayed 1 night here a few weeks ago while passing through Kobe. It is 10 mins walk from the JR sanmiyo station and a 15 mins walk to the kobe Shinkansen station. A great bakery (Isuzo bakery) is around the corner. The front desk staff was very nice. The only issue was that its a bit hard to find... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013

had a great stay in this hotel.. the staff were very friendly and the room was huge even for just the standard twin room... did not expect such a big room and i really love the room and.. walkable distance from sannomiya station.. breakfast is really great and delicious and the desserts were nice and yummy. the jam was the... More

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Perth, Australia
Top Contributor
77 reviews 77 reviews
32 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 17, 2013 via mobile

To start It's not really a young person's hotel. Too pricey for what you get and its strong points wouldn't appeal to them. For parents onwards, it has much to recommend it. Although they enforce a strict 3 pm check-in, if you leave your luggage while you look around town, you'll find it on a baggage stand in your room... More

Was this review helpful? Yes 3

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Additional Information about Hotel Piena Kobe

Address: 4-20-5 Ninomiyacho, Chuo-ku, Kobe, Hyogo Prefecture 651-0093, Japan
Phone Number:
Location: Japan > Kinki > Hyogo Prefecture > Kobe > JR Sannomiya Station , Sannomiya Station
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 79 hotels in Kobe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Piena Kobe 3*
Official Description (provided by the hotel):
Parking: 40 ... more   less 
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