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ANA Crowne Plaza Hiroshima

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7-20 Naka-machi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
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ANA Crowne Plaza Hiroshima
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850 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (261)
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Luxembourg City, Luxembourg
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We are travelling in Japan and we were in Hiroshima only for visiting Miyajima. I have found a good offer on Expedia for this hotel. The hotel is located in a perfect position to visit the Hiroshima memorial areas and the shopping area. The breakfast was excellent. Room space was higher than usual in Japan.

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Leighton Buzzard, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were worried that this was going to be an impersonal business hotel, and whilst it is a large hotel, the service was great. The room was clean and comfortable, and the location was a decent - short walk to the Peace Memorial Park, and not too much further from the shopping district. The bar staff also need commending; they... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Orange City, Florida
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is comfortable, attentive to its guests needs and very well placed for shopping, dining and especially if you plan to explore the A-Bomb sites and memorials of Hiroshima. Exploring the beautiful and peaceful side of Hiroshima’s parks and memorials: This hotel is located just an easy 8 minute walk from the Hiroshima Peace Memorial Museum (which is the... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Doha, Qatar
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Location is great, as Memorial Peace Park, the museum and the A-Bomb dome are all in walking distance of the hotel. Rooms are very nice and staff is friendly and helpful. Public transportation to the train stations was not great though and we opted for a cab which was a lot more convenient and not too expensive (cheaper than in... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Paris, France
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Nice enough hotel, handily situated near the Peace Park and museum. But charging hotel guests to use the pool is outrageous. I have been to other Crowne Plazas, Asia included, but I have never experienced that before. Shocking!

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.  We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Montesson, France
Level Contributor
217 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the hotel using Reward Night points. I was delighted to receive an upgrade to a room on the 20th floor with good views. The room was also double the size we had booked. We were offered a package to upgrade to the Club level which proved to be good value (it cost the same as the regular breakfast,... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Sydney Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Spend the extra money to stay in a room that provide the extra space because the standard double bed sized room is tiny. The breakfast buffet is below average in terms of quality and cater very little for vegetarians. Coffee is good however. I have stayed in other soulless hotel chains before and my experience here was below average. The... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.  We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Melbourne, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

In January 2015 we stayed at the Crowne Plaza for 3 nights and thoroughly enjoyed the stay. The rooms were refurbished and new with a great view. The hotel is in an excellent location which is just a short walk from the Peace Memorial and Hondori, it's the ideal place to be situated when staying in Hiroshima. We also upgraded... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Leawood, Kansas
Level Contributor
154 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were on a trip with our grandson and the hotel provided a nice large room that accomodated 3 guests and 3 beds easily. The location is very good and within easy walking distance of transportation, attractions and plenty of food and shopping opportunities. We had a breakfast included and it was very nice but in 2 days I never... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.  We sincerely apologize for not having met your expectations on the Breakfast. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Mililani, Hawaii
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Club room was huge for a Japanese Hotel, for an American Hotel as well. We had no problems checking in and the English was good, It was centrally located, very close to the Memorial and Shopping areas, all easy walking distances. Although the city appeared to be vacant from the Hotel room, once on the streets, it was full... More 

Was this review helpful? Yes 1
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

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