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ANA Crowne Plaza Hiroshima

Certificate of Excellence
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7-20 Naka-machi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
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ANA Crowne Plaza Hiroshima
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815 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

great location, walking distance to Peace Park, restaurants & Nightlife district, give the restaurants at the hotel a miss but walk around the corner for some cheaper bars & great food places. The staff at this hotel were fantastic & the breakfast was great.

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Tokyo, Japan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed there for a weekend visit to Hiroshima. Located close to main attractions in great neighborhood , also close to great shopping area. Very helpful staff, great selection for breakfast and the room very clean and comfortable. Would definitely stay there again

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Haverford, Pennsylvania
Level Contributor
729 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 460 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a wonderful location if the Peace Park is your major goal in Hiroshima. This sight would have been right in the blast area 70 years ago. It's a large, busy high rise hotel today. The lobby is a bustling hub with both tourists and locals. On check-in I was upgraded to a king room on the club floor.... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

To start this is a nice Hotel close to everything really,its about 10mins by street car to the railway station but that was very busy getting here. The rooms are quite nice, a little dated but fine, the only issue we had was the Beds were very hard, and i mean very hard!, almost like sleeping on compacted blankets, im... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.  We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Brisbane, Australia
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here after a 2 week ski trip, originally booked in for 2 nights. Upon free upgrade to Club floor and found out that it included the Club Lounge access, which covered breakfast and afternoon drinks and food.....wow it was an unforgettable stay and covered so many tourist attractions. The room was comfortable and clean, I loved the special... More 

Was this review helpful? Yes
ANACP広島三國, Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Level Contributor
9 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Clean hotel and rooms seem to be recently refurbished. Very comfortable stay. The hotel is located very close to the Peace Memorial and it's only a short 8 minute walk. Handy to great restaurants too. Breakfast was decent.

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Los Gatos, California, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night and this place offers a good value and is super convenient as its right next to the peace memorial. The buffet was I perhaps only ok but not too bad. Overall met our expectations. There is a cool sky bar lounge on the top floor that we wanted to go to but closed at the... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for staying at ANA Crowne Plaza Hiroshima on your recent trip to Hiroshima. We apologize for your unpleasant experience. We believe the staff at top floor Sky Beer restaurant didn’t explain well that is closing at 21:30 and last order by 21:00. It is open only May 29th to Sep 5th, during summer this year. There is also... More 

Tel Aviv, Israel
Level Contributor
1,458 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 865 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent a single night at the hotel. The hotel is centrally located some 5-10 minutes walk from the Peace Memorial park, which was the only reason we visited Hiroshima. There was a wedding taking place at the chapel in the lobby so we sort of joined the crowds in wishing the newly weds all the best. Check in was... More 

Was this review helpful? Yes 2
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.  We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The normal standard rooms are acceptable in terms of quality, size and price. The desk space is a little limited and a bit cluttered with stuff - so not a lot of room to work on your laptop. There is a small seperate table and chairs near the window and that works fine for the laptop for short periods. The... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for staying at ANA Crowne Plaza Hiroshima on your recent trip to Hiroshima and posting your comments on Trip Advisor. Regarding the club rooms, we appreciate your valuable comments. We will further improve the quality of rooms to make our guest’s stay the most comfortable Thank you again for your ongoing patronage to IHG hotels group. More 

Tokyo, Japan
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The ANA offers a very good value for a reasonable price. Having stayed in a twin room, single occupancy I wasn't even charged 70 Euro which I consider very cheap. The rooms are spacious, clean and also the bathroom has a good size, especially when considering usual bathroom sizes. In the room you don't miss anything. The only reason why... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for staying at ANA Crowne Plaza Hiroshima on your recent trip to Hiroshima. We sincerely apologize for your unpleasant experience at checked in. Taking your valuable comments seriously, we will further strive to make our guest’s stay the most comfortable and enjoyable. We appreciate your ongoing patronage to ANA Crowne Plaza Hiroshima. More 

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