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ANA Crowne Plaza Hiroshima

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7-20 Naka-machi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
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1 room 1 guest
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ANA Crowne Plaza Hiroshima
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871 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

After deciding on a last minute overnight stay at Hiroshima, I had to book a hotel real fast for a 1 night stay for 4 guests total. Unfortunately no one had rooms that would fit that many (2 adults, 2 kids) so had to settle for 2 single rooms. I did put in a request for adjoining rooms, but upon... More 

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Luxembourg City, Luxembourg
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location is very good, within a few minutes walk of the Peace Park and of Fukura-machi tram stop. The room we had was very spacious, but not entirely clean: we were surprised to find bits of food under one bed. Check-in was not entirely smooth: although we had paid in advance, they still wanted to take a large deposit... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept our sincere apologize for the unpleasant experience during your recent stay. We are taking action internally to correct and improve on this shortcoming and to ensure that such a situation is not repeated. We appreciate your patronage and feedback which will... More 

Stevenage, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

I only stayed here two nights with my Dad and younger sister, however it was a very pleasant stay. I could not get over how polite the staff were, obviously politeness and attentive care is expected at most high rated hotels, however here I believe the staff went the extra mile. All staff we encountered spoke very good English and... More 

Was this review helpful? Yes 1
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

herts uk
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was easy to locate. We arrived in Hiroshima by Shinkansen from Tokyo. We used the street car route 1 from the station direct to the hotel. Very welcoming check in and received an upgrade to a suite on the 19th floor . The new IHG spire status worked for me. Robes , kimonos and slippers plus Bose sound... More 

Was this review helpful? Yes 3
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Paris, France
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't think the location could be better as the hotel is a very short walk to the peace hotel and museum. The hotel itself is immaculate with very helpful staff. There is a nice beer garden on the roof with great views of the city.

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Singapore, Singapore
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights, good sized rooms for Japan, very quiet and comfortable and there is a great steak/tepanyaki restaurant just outside attached to the hotel.. It's pricey but delicious Very close to the peace park and museum and it's easy to get around on the tram

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Hawaii
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Our second hotel to stay in. Room was clean, bright, well stocked. Complimentary am breakfast was wonderful. The buffet allowed for both American and Japanese choices. We opted to catch the bus to hotel and the walk was just a short distance away.

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Chateaugiron, France
Level Contributor
139 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there on a vacation trip with my family. The place is excellent, very well located (closed to the Memorial area) and staff is extremely helpful. We had 2 rooms on the same floor for us, and really enjoyed it. Rooms are somehow small (std in Japan), but you have all you need. The pool is maybe a bit too... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here only one night. About ¥1300 taxi ride from the Shinkansen. There was a street car but we could not understand how to use it and we had luggage. We were greeted at the door and had our luggage taken from us. We arrived two hours before check in but they took our luggage and assured us it... More 

Was this review helpful? Yes 1
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.  We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Crawley, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here in May 2015. Very impressed. Lovely hotel with a great breakfast with plenty of choice. Very very close to peace park. Would definitely stay here again. Lovely clean room with fantastic views over the wonderful city of Hiroshima.

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely, More 

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