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ANA Crowne Plaza Hiroshima

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7-20 Naka-machi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
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ANA Crowne Plaza Hiroshima
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ANA Crowne Plaza Hiroshima
ANA Crowne Plaza Hiroshima
ANA Crowne Plaza Hiroshima
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718 reviews from our community

Traveler rating
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    84
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We visited this hotel as part of a Japanese holiday. At first we thought the hotel was a long way from the station for transport but in fact the station is a long way (15 minutes cab ride) from the centre of the city! Well located to the main transport routes and most importantly right next to the Hiroshima Peace... More 

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London, United Kingdom
Top Contributor
181 reviews 181 reviews
40 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our room was on the 17th floor so the view is excellent. The beds are very comfortable and the pillows soft but not too soft. The air conditioning works well and the shower is excellent. It has a coffee type percolator, rather than a kettle for tea, coffee. It is fine for coffee, but no good for tea. breakfast is... More 

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ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Copenhagen, Denmark
Top Contributor
125 reviews 125 reviews
23 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

What the ANA Crowne Plaza has going for it is: Perfect location for sightseeing, shopping, dining and transport. All the services of a near-luxury hotel. Several in-house restaurants and excellent and several breakfast options. The rooms are standard (sized) and well-functioning. What is has against it is that it very non-descript and also that its services are priced like a... More 

Was this review helpful? Yes 1
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Singapore, Singapore
Top Contributor
68 reviews 68 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From kyoto to hiroshima, Ana crowne plaza was just the perfect hotel for us though it was just only two nites to take in history. .and all these places are just within walking distance so it was so productive.taxi fare cost from jr station to hotel is abt yen 14000.room was big n spacious as we booked a deluxe room.bed... More 

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ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Senior Contributor
27 reviews 27 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location if you would like to venture into town on foot. The rooms are tiny though, small cramped n uncomfortable, even for 1 person per room. Work desk, toilets, showers, everything is tight. Breakfast is also a problem. There's a queue for breakfast everday so i didnt even bother so can't comment on the spread. Only thing that is... More 

Was this review helpful? Yes 1
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.  We sincerely apologise for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely, More 

Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel for its' proximity to the Peace Park. It's a very nice hotel with a western feel. We had breakfast at the hotel and it was adequate although not the best we've ever had. Beds were very comfy, the bathrooms were more spacious than most that you find in Japan. Pillows were also comfy which is rare... More 

Was this review helpful? Yes 2
ANACP広島三國, 広報担当マネージャー at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Fukuoka, Japan
Top Contributor
89 reviews 89 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was conveniently located to Peace Park, a huge shopping mall, and public tram (also a Starbucks across the street!) Customer service was also very good. Staff worked with us when we showed up and our rooms assigned were too small, due to an error with booking online. I appreciated them working with us. International Buffet was also good... More 

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ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for staying at ANA Crowne Plaza Hiroshima on your recent trip to Hiroshima. We would like to apologize for your unpleasant experience due to the room change and also noise from outside. Taking your valuable comment seriously , we will further strive to make our guest’s stay the most comfortable and enjoyable. Thank you again for... More 

Sydney
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was great! The location was perfect, a short walk to the Peace Museum and Park and also near to great shopping and restaurants. The staff were extremely friendly and the service provided was very good. We had a big group and booked three rooms, one of which needed an extra bed which was already set up before we... More 

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ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for staying at ANA Crowne Plaza Hiroshima on your recent trip to Hiroshima and also comments on Tripadvisor. It is great to hear that you had a nice stay with us. We appreciate your ongoing patronage to ANA Crowne Plaza Hiroshima. Best Regards, More 

Sydney, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent location right next to Peace Park, a short walk to bars, restaurants and shopping and easily accessibly transport to anywhere you'd want to go. Room was large, especially by Japanese standards and the service was great especially the Sleep Advantage program which meant ordering pillows at midnight was a normal activity! We ended up staying here rather than travelling... More 

Was this review helpful? Yes
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for staying at ANA Crowne Plaza Hiroshima on your recent trip to Hiroshima and also comments on Tripadvisor. It is great to hear that you had a nice stay with us. We appreciate your ongoing patronage to ANA Crowne Plaza Hiroshima. Best Regards, More 

Adelaide
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a top class hotel in an excellent location. A few hundred meters to the Peace Park and right on a street car line to Hiroshima JR station. A wide choice at breakfast and a charming lobby bar with 1700-1900 happy hour. The rooms are large. Internet is free and fast. I recommend this hotel.

Was this review helpful? Yes 1
ANACP広島三國, Public Relations Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

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