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Sheraton Hotel Hiroshima

Travelers' Choice award winner
12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
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Sheraton Hotel Hiroshima
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960 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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There are newer reviews for Sheraton Hotel Hiroshima
See the most recent reviews
SoCal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2014

Over the course of the last two years, we have stayed at numerous hotels in Japan. We have become accustomed to the typical small Japanese standard hotel rooms, often tired looking with the lingering smell of tobacco in nonsmoking rooms. Nothing like that here! The rooms we stayed in (two club floor rooms) were spacious and sparkling, without a trace... More 

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima. We are so pleased to hear that you enjoyed your stay at Sheraton Hiroshima. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We are looking forward to having you again in the near... More 

Sydney, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 17, 2014

A lovely modern, clean hotel, right next door to Hiroshima railway station. If you have a JR pass you can just walk downstairs to the car park and hop on the tourist bus free for JR pass holders. We had lost our mobile phone in Kyoto and a staff member, Tomomi, was fantastic in helping us liaise with the taxi... More 

Was this review helpful? Yes 2
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

Check in was very easy Staffs very friendly and welcoming Just above the Hiroshima train station (just take the escalators and head west) We got a good deal on the deluxe room (we asked for top floor city view) and they gave what we asked for :) Beautiful view of the city and everything is just few minutes away. And... More 

Was this review helpful? Yes 2
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima. We are so pleased to hear that you enjoyed your stay at Sheraton Hiroshima. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We are looking forward to having you again in the near... More 

Madrid, Spain
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed July 13, 2014

Very nice and welcoming staff, very good and spacious rooms, nice breakfast and perfect location. As you arrive by train it's just a few meters away from the (North) exit. Helpful staff immediately takes care of your luggage. They are very friendly and polite, suggesting ways to get to places, recommending restaurant areas, etc. The rooms are superb: all the... More 

Was this review helpful? Yes 3
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima. We are so pleased to hear that you enjoyed your stay at Sheraton Hiroshima. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We are looking forward to having you again in the near... More 

Hobart, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2014

This was by far my favourite hotel of my recent trip to Japan. The room was very large with a huge bed in it. Had a great view out of our room on the 13th floor. It was very very close to the JR Hiroshima station. The staff were very attentive and helpful with taking care of our luggage and... More 

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima. We are so pleased to hear that you enjoyed your stay at Sheraton Hiroshima. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We are looking forward to having you again in the near... More 

Sydney, Australia
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed July 7, 2014

We stayed in 2 club rooms. They were very spacious and modern, comfortable beds, very quiet given the location immediately adjacent to the railway station. Odd arrangement where you enter on ground level but have to take the lift to the lobby on about the 4th floor. The executive club is open from early morning to late at night for... More 

Was this review helpful? Yes 2
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima. We are so pleased to hear that you enjoyed your stay at Sheraton Hiroshima. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We are looking forward to having you again in the near... More 

Sydney, Australia
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed here for two nights in June 2014. The location was great, very easy to locate from the train station. The price we paid per night (AUD 140) was very reasonable for the deluxe twin room. The staff were very friendly and easy to communicate with. I suppose if I had one complaint to make it would be the... More 

Was this review helpful? Yes 2
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for posting your comments on Trip Advisor. We will do our best for reviewing our guests' opinions. We hope you come back again to stay with us in the near future. More 

Shanghai, China
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 5, 2014

Hiroshima sheraton is very well located and deserved: a 2 mins walk outside the train station (right next to it) and shuttle buses to the airports are right at the door. Rooms are classy, modern and very clean full with all necessary amenities to be ready for your next business day. Bed is very comfortable. Breakfast is not from the... More 

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. Francois B, Thank you very much for staying with us at Sheraton Hiroshima Hotel. It is our great honour that you call our buffe restaurant as "the quality of the food is remarkable as most of the time with sheraton in japan", and we, all staff are happy that you had a pleasant stay with us. Our hotel... More 

London
Level Contributor
134 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed July 4, 2014

I had one night in Hiroshima and was taking the train in and out, so this was ideally located next to the station (from where you can take the sightseeing shuttlebus). Sizeable room with good amenities and in good order. Pleasant staff and overall good value.

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for staying with us at Sheraton Hiroshima Hotel. It is our great honour that you had a pleasant stay with us. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. And also our guests would feel easy to go... More 

London, United Kingdom
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 3, 2014

Stayed for three nights with my partner, in a deluxe room with king-sized bed. Both of us were 100% happy with our stay, the room and the facilities, and wouldn't hesitate to recommend it based on our experience. The style and design of the room and the quality of all fitments, furniture, bedding etc was of a high standard, the... More 

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima. We are so pleased to hear that you enjoyed your stay at Sheraton Hiroshima. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We are looking forward to having you again in the near... More 

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