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Sheraton Hotel Hiroshima

4.0 of 5 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
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Sheraton Hotel Hiroshima
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Sheraton Hotel Hiroshima
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768 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sheraton Hotel Hiroshima
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Boulder, CO
Top Contributor
85 reviews 85 reviews
49 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 17, 2014

Stayed here in December 2013. Given the relatively low price (around US$100) i expected a dated western hotel. I was pleasantly surprised by the large, modern room. Breakfast buffet was a really nice mix of Asian and Western fare, all prepared quite nicely-I was expecting much less. The workout facility was open 24 hours I believe (access with room key).... More 

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宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. BoulderTravelers5, Thank you very much for posting your comments about our restaurant on Trip Advisor, and we will do our best for reviewing our guests' opinions. We hope you come back again to stay with us in the near future. More 

Los Angeles, California
Top Contributor
76 reviews 76 reviews
41 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed January 17, 2014

The location couldn't be better... a few steps from the train station and easy access to Miyjama Island and the Peace Memorial. The rooms are modern, with a great Japanese style shower and tube, and great views of the city. Also the buffet breakfast has a good price (US$20) and has everything you need (including chicken teriyaki, rice) to start... More 

Was this review helpful? Yes 1
宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. grovebr, Thank you very much for staying with Sheraton Hiroshima. Our hotel is located just in front of JR station where travellar can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Sunningdale
Top Contributor
57 reviews 57 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 13, 2014

Rooms were expensive but we were happy. We stayed here with two children in December. Great location, nice hotel. We had two rooms and though they said when we booked we could not have connecting rooms, when we booked we did get connecting rooms. They were nice rooms. Well appointed and sizeable enough for 4 Americans with big personalities. Kids... More 

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宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. artcaro, Thank you very much for posting your comments about our restaurant on Trip Advisor, and we will do our best for reviewing our guests' opinions. We hope you come back again to stay with us in the near future. More 

São Paulo
Top Contributor
57 reviews 57 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 13, 2014

This hotel is right next to the train station, could not be more convenient. Very comfortable, great staff. The food at the club level is excellent. Very easy to get downtown, either on foot or by tram (the tram stops on the other side of the station). Free wifi. Highly recommended.

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宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. Buriti, Thank you very much for staying with us at Sheraton Hiroshima Hotel. It is our great honour that you call our hotel "Comfortable", and we, all staff are happy that you had a pleasant stay with us and enjoyed your meals in Hiroshima. We provide free wifi system on the Club Level floor and at the lounge... More 

michigan
Top Contributor
70 reviews 70 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 27, 2013

You can't help but be happy while traveling in Japan. Everyone in the service industry smiles, bows and wants to make you happy - the Hiroshima Sheraton is the embodiment of this. The service is wonderful - relaxed and gracious. A great hotel lobby, very large and relaxed room and an easy location to get to by the train station.... More 

Was this review helpful? Yes 1
宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. michiganmmt, Thank you very much for staying with us at Sheraton Hiroshima Hotel. It is our great honour that you call our service "wonderful - relaxed and gracious", and we, all staff are happy that you had a pleasant stay with us and enjoyed your meals in Hiroshima. Please come back Hiroshima, and we would like to welcome... More 

San Mateo, California
2 reviews
5 of 5 stars Reviewed December 22, 2013

Stayed here on a week-long visit to Hiroshima, Tokyo, and Nikko in late summer...spacious and clean accommodations (compared to similar and costlier Tokyo hotels) with separate toilet and shower/bath facilities...sumptuous breakfast buffet in a westernly-furnished room overlooking the train station...conveniently located next to central train station (we simply walked from our train from Osaka out of the station to the... More 

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宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. wecaresf0, Thank you very much for posting your comments about our restaurant on Trip Advisor, and we will do our best for reviewing our guests' opinions. We hope you come back again to stay with us in the near future. More 

Berlin, Germany
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 20, 2013

The hotel has a very central location, directly near the train station - which makes it perfet when travelling the area on business. Not so nice is the fact that wifi is very expensive and only available for free in the lobby > a hotel in that price range should include wifi as a complimentary services > for Mc Donalds... More 

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宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. eetschman, Thank you so much for your stay with us, Sheraton Hotel Hiroshima and posting your impressions. For the charge of internet, we also offer the room package with free internet charges and also various kinds of attractive packages such as the room package plan with Miyajima pass. Please check our HP when you visit in Hiroshima again. More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 19, 2013

My wife and I stayed here for one night when visiting Hiroshima. The hotel is right next to the main train station so the location is excellent. The room was about twice the size of the other rooms we had in Japan and it was very clean and modern. The service was very good and the hotel is very upmarket... More 

Was this review helpful? Yes 1
宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. PKMKlondon, Thank you very much for staying with us at Sheraton Hiroshima Hotel. It is our great honour that you recomended our service and called us the "upmarket" hotel. We, all staff are happy that you had a pleasant stay with us. Please come back Hiroshima, and we would like to welcome you again in the near future. More 

Austin, Texas
Top Contributor
68 reviews 68 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 19, 2013

Coming from the States, I was iffy about staying at a Sheraton because they aren't exactly known as a luxury brand. This one is - it is great. Clean, modern, great location, great shower, etc. It is the place to stay in Hiroshima (which is a fascinating city). Highly recommend.

Was this review helpful? Yes
宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. AdamLoewy , Thank you very much for posting your comments about our restaurant on Trip Advisor, and we will do our best for reviewing our guests' opinions. We hope you come back again to stay with us in the near future. More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 14, 2013

We stayed in Sheraton Hiroshima for 2 nights in their club room. The other reviewes said it all. This is the best Sheraton Hotels we have stayed in terms of location, room and customer service. We have already been going round Japan for about 2 weeks and were already impressed by the customer service in other hotels but Sheraton Hiroshima... More 

Was this review helpful? Yes
宿泊部支配人, Front Office Manager at Sheraton Hotel Hiroshima, responded to this review

Dear Mr. kcheng1999, Thank you very much for staying with us at Sheraton Hiroshima Hotel. It is our great honour that you call our hotel "the best Sheraton Hotels we have stayed in terms of location, room and customer service", and we, all staff are happy that you had a pleasant stay with us and enjoyed your meals in Hiroshima.... More 

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Additional Information about Sheraton Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Location: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Hotel Hiroshima 4*
Number of rooms: 238
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Hotel Style:
#1 Family Hotel in Hiroshima
#1 Business Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima

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