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Sheraton Hotel Hiroshima

Travelers' Choice award winner
12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
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1 room 1 guest
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Sheraton Hotel Hiroshima
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1,023 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
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    (1023)
  • Mar-May only
    (316)
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There are newer reviews for Sheraton Hotel Hiroshima
See the most recent reviews
Philadelphia, Pennsylvania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Any trip to Japan must include a visit to Hiroshima and this hotel was in a perfect location right outside of the train station. A tourist bus which makes a loop around all of the historic memorial sites is right outside. We had no expectations at all and anticipated a rather standard business hotel but we were absolutely delighted by... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Hamburg, Germany
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed only two nights in Hiroshima and were therefore looking for a place close to the train station. The room was quite big (for Japan) and super clean, as was the shower. we didn't have breakfast here. they have a small fitness room which was nice - however they charged 6000yen (if I remember correctly) for using the really... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for staying with us and taking the time to post review. Pool and jacuzzi are available free of charge during stay in club level floor. Other level room, we charge 1.620yen per day per person. We hope you come back again at Hiroshima. More 

London, United Kingdom
Level Contributor
139 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a Sheraton, but one pretty well integrated into Hiroshima life. When we were there it was American Festival (ironically during the 70th anniversary of 1945) and the (very good) buffet restaurant was packed with locals. German pastry maestro is a great character too ! Rooms are functional and international, but a good size. Concierge has gone, but the... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Rochdale, United Kingdom
Level Contributor
148 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for three nights over the 70th anniversary of the atom bomb. We found the hotel easily as it is just by the train station. We were greeted by staff who led us up to the lobby. Check in was easy with staff speaking good English. I know we should not expect this but it does help. We had... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima. More 

Glos
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room on the top floor was large with a high ceiling and an amazing view over Hiroshima. Location excellent and easy to travel around the area from here. No noise issue. Very comfortable bed. However, the open style of the bathroom may cause issues for some - there is an opaque glass door to the bath and loo, but still... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with our club level room and taking the time to post review. Pool and jacuzzi are available free of charge during stay in club level floor. We hope you come back again at Hiroshima. More 

Birmingham, United Kingdom
Level Contributor
174 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night on a brief visit to Hiroshima. Great location if you are travelling by train, since only a 3 minute walk from the station. I really liked the rooms. Spacious, with large, very comfortable bed, and modern, well appointed bathroom. We ate in the Japanese restaurant, which was good, although perhaps a little overpriced. Breakfast in the... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

London, United Kingdom
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located right next to JR station. It is standard Starwood style - which is great as you know what you will be getting: clean, comfortable, decent price, good service, decent food. The hotel did not let us down on any of this. Rooms are a tad small, particularly but manageable. No pool. Very decent choice for breakfast... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We are truly sorry that you had such a disappointing visit because of bell staff's attitude. We will continue to improve even harder to meet guest's expectaions. We hope you come back in Hiroshima in near future. More 

Singapore, Singapore
Level Contributor
60 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the only Starwood hotel in Hiroshima, it is a conveniently located city hotel beside the Hiroshima JR Station. The Deluxe Corner room I was staying in had a view looking out into the JR station. One thing noticeably different than other Sheraton branded hotels was the Shampoo/Body soap liquid dispensers which I much appreciated. The Sheraton Club Lounge has... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Rotterdam, The Netherlands
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is nr 1 for location next to the jr railway. Check in was very very fast and super friendly. Room was also a Good location whit a nice view from the sixteen floor. See the city from a chilling seat whit a cake from the hotel bakery (-: dont think about it and choose this hotel.

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima. More 

Jakarta, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We chose the Sheraton Hiroshima intrigued by its top ranking and the many favorable reviews. Having stayed for 2 nights we can only confirm that the Sheraton is THE place to stay if you look for a relaxing, flawless stay in a western style hotel with good sized rooms. It doesn't get much better. Staff are all very courteous and... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with our club level room and taking the time to post review. We hope you come back again at Hiroshima. More 

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