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Sheraton Hotel Hiroshima

Travelers' Choice award winner
12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
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Sheraton Hotel Hiroshima
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Sheraton Hotel Hiroshima
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964 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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There are newer reviews for Sheraton Hotel Hiroshima
See the most recent reviews
Belfast, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here as part of our honeymoon in Japan. The staff were aware of the occassion and had plenty of treats arranged for us - which was unexpected but very much appreciated. The hotel itself was beautiful and very central. The rooms were stunning. So clean, very modern and the shower was so refreshing after a long day out... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us as part of your honeymoon and taking the time to post review. We hope you come back again at Hiroshima. More 

Lucy101088
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the best place we stayed during our entire holiday. It was so nice to get off a long train journey and BAM, there is the hotel. No fuss. The staff were very nice and the room was a great size and value for money. They also had a great happy hour/s which was superbly priced. Only two criticism.... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We are truly sorry that you made disappointing because of dinner menu of restaurant and bathroom noise. We will continue to improve even harder to meet guest's expectaions. We hope you come back in Hiroshima in near future. More 

Okinawa
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

located right at the station, the sheraton is in a perfect spot. it is clean, spacious, excellent breakfast, lovely happy hour. our view over hiroshima was great. hiroshima is an amazingly vibrant city reborn out of a tragic past.

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima. More 

Boston, Massachusetts
Top Contributor
85 reviews 85 reviews
21 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton is typical of the brand in a good way. This hotel has a strange nondescript rear entrance with the lobby then on the sixth floor. The lobby floor is nicely appointed but oddly sparse in lobby staff, probably indicative of a more business hotel. We enjoyed a good lunch in the restaurant but took breakfasts at the Club... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We will continue to improve even harder to meet guest's expectaions. We hope you come back in Hiroshima in near future. More 

Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conveniently located next to the Hiroshima station, the hotel provides easy transportation options to the centre of Hiroshima as well as its surrounding towns. The hotel staff speak reasonably good English and are very helpful. The rooms are comfortable with separate shower and toilet; the DVD player in the room is an added advantage because most of the program on... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

New Zealand
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at the Sheraton Hiroshima several times in the last few years, most recently in April 2015. It is close to the train station (good access), stylishly designed, huge comfortable beds, lots of space in the rooms and good views of the city. We have taken friends and other guests here as well simply because it is a... More 

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima. More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely facilities and modern rooms, comfortable beds and pillows. We stayed on the 17th floor in a corner suite which gave us beautiful views of Hiroshima and the mountains. Bathroom was lovely and big by Japanese standards. Beautiful continental breakfast with wonderful and helpful staff with excellent English. Very convenient, close to the train station (including a Shinkansen line) but... More 

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宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with our corner room and taking the time to post review. We hope you come back again at Hiroshima. More 

Toronto, Canada
Top Contributor
127 reviews 127 reviews
105 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I avoid US chains whenever possible when traveling internationally because they are so "cookie-cutter" and don't express the style or culture of the location. This one tries a little (we did get yukata to sleep in), but the main advantage is that it's a good Sheraton (quite new, very clean and elegant), with a great location (right beside the train... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here only one night and it was just right - very good location next to the train station, comfortable room, pleasant staff. We got a very deal via booking.com for corner deluxe room which was very quiet (no need for earplugs), view was good, nice big bathroom, which could have been cleaner a bit, nothing major, but it... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Senior Contributor
35 reviews 35 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very new and immaculate. Loved our stay there,. They were kind and accommodating. My personal experience is that I left my cell phone charger in the room and checked out without it. Realizing I did this, I called them from the train station and told them I was going to be in the Granvia Hotel in Kyoto... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. Thank you for having words of the praise to our hotel. We hope you come back again at Hiroshima. More 

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