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Sheraton Hotel Hiroshima

Travelers' Choice award winner
12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
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Best prices for: 1 room 1 guest
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Sheraton Hotel Hiroshima
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Sheraton Hotel Hiroshima
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919 reviews from our community

Traveler rating
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    357
    37
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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There are newer reviews for Sheraton Hotel Hiroshima
See the most recent reviews
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Tough call, but I think out of the four hotels I stayed in during my visit to Japan, the Sheraton Hiroshima may have been my favourite. Whether it was the warm welcome I received at check-in or the friendly service of the concierge staff when I asked if they had a spare umbrella I might use or the bright, contemporary... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Verwood, United Kingdom
Top Contributor
58 reviews 58 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was one of the most comfortable hotels we stayed in whilst in Japan. Our room was very spacious, with comfortable seating and bed. The room was tastefully furnished and decorated and had wonderful picture windows providing extensive views over the city, distant sea and hills. Our 16th floor room overlooked the railway and bus stations and taxi rank which... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We are truly sorry that you had such a disappointing visit because of staff's attitude of buffet restaurant . We will continue to improve even harder to meet guest's expectaions. We hope you come back in Hiroshima in near future. More 

Boise, Idaho
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I tagged along with my husband on his 30-day business trip to Hiroshima. We stayed 19 days at the Sheraton, Hiroshima and it was great! Spending that much time in any hotel, you begin to pick up on a few things - like spending $242 for laundry that came back from the dry cleaners nicely pressed but leaving me scratching... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We are truly sorry to make you unpleasant because of your laundry and the meal of buffet. And then about storage of room, we will reconsider for the replenishing of amenity goods in guest's room. We will continue to improve even harder to meet guest's expectaions. We hope... More 

Edinburgh
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our way to Miyajima Island we stayed here as a convenient stopping point between Kanazawa and the island and, upon reflection, it might have been better to have extended our stay here and to have visited the island on a day trip. The hotel is very conveniently situated by the railway station; it is modern, stylish, comfortable, has really... More 

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Top Contributor
125 reviews 125 reviews
37 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Superb rooms, if you don t mind bathroom semi open in the room. Excellent bed, very clean, friendly staff everywhere. Restaurant sometimes too crowded, food does not meet room standards. Overpriced food and quality just ok but no more. At this price level decent coffee and orange juice and fresh fruit salad could be offered

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima. More 

Breda, The Netherlands
Top Contributor
127 reviews 127 reviews
51 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night. The hotel is very nice and the room (deluxe) was very nice and spacious. The bathroom is nice and open. The location is very good. You walk outside the station and you are at the entrance of the hotel right away. The staff is very friendly and they do everything to make your stay the best!... More 

Was this review helpful? Yes 2
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We are truly sorry that you had such a disappointing visit because of our staff's attitude when you arrived. We will continue to improve even harder to meet guest's expectaions. We hope you come back in Hiroshima in near future. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed only one night at the Sheraton Hiroshima. We loved the place, clean and really elegant. The room was impressive, big bed, clean and even with couches. The let down of the hotel was one of the male staff members at the reception, who pretty much made us feel unimportant because we were only staying one night and we... More 

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We are truly sorry that you had such a disappointing visit because of our staff's attitude. We will continue to improve even harder to meet guest's expectaions. We hope you come back in Hiroshima in near future. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel with fantastic service. Rooms are very tasteful decorated. View is marvelous. For a reasonable amount we got a suite on the Club floor. Definitely worth it. The breakfast I also recommend. Japanese and western style. This hotel made our stay in Hiroshima even better.

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima. More 

Wellington, New Zealand
Top Contributor
81 reviews 81 reviews
55 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here again, along with 2 tour guests from New Zealand. Not only is the location terrific (next to the station, plenty of nearby restaurants and shopping) but the rooms are pure luxury for the price.

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima. More 

Brighton, United Kingdom
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything that you would expect from a Sheraton Hotel. The big plus was the convenience of how close to the train station this hotel is and therefore its proximity to the street cars and local trains for getting about the city. The room was really nice. We had a corner room with great views over the station and city. The... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

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