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Sheraton Hotel Hiroshima

Travelers' Choice award winner
12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
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Sheraton Hotel Hiroshima
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Sheraton Hotel Hiroshima
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916 reviews from our community

Traveler rating
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    356
    37
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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Montreal, Canada
Contributor
17 reviews 17 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel and really like it. I had a beautiful view of Hiroshima. The hotel seemed very new and was very well maintained. The staff was very friendly and accommodating. The location is very central with the train station near by. I would recommend!

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宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Sydney AU
Contributor
18 reviews 18 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed two nights and really enjoyed our stay. Large comfortable room with great bathroom. Very good location right next to main train station. Breakfast options are plentiful with western and Asian choices. Staff are professional and friendly. Would recommend this hotel.

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima. More 

Paris, France
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Unlike the other hotels we have stayed at during our two trips in Japan, high prices and small room surfaces, the Sheraton Hiroshima is a luxury hotel that proposes spacious rooms at affordable rates. For travelers who come and leave by train, the hotel is conveniently located right at the Shinkansen Exit (follow the Sightseeing Bus Tour sign or look... More 

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宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We will consider about drawers in room. We hope you come back again at Hiroshima. More 

Greater Melbourne, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I chose the Sheraton brand to ensure a reliable finish for the last 3 days of our Japan holiday and very glad i did as it did not disappoint. We had a japan rail pass and had been working our way down at various stops from Tokyo and being keen walkers would just plod with luggage from the fast rail... More 

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Perth, Australia
Top Contributor
99 reviews 99 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After a two week trip around Japan we wanted to treat ourselves to a nicer hotel on our last weekend. We chose the Sheraton because it was close to the train station and in the middle of town. We chose a club lounge room, knowing that if you use the benefits you will definitely make up for the extra cost.... More 

Was this review helpful? Yes 1
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. Thank you for coming to club lounge. We hope you come back again at Hiroshima. More 

Perth-WA
Top Contributor
114 reviews 114 reviews
55 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rooms are large and modern. Open bathroom with separate shower and toilet behind glass doors. Bed is very comfortable with extra pillows. Tea/coffee facilities and plunger coffee. Limited English channels on flat screen TV. Breakfast in café restaurant off lobby area. Service cleaning tables was slow due to limited staff so was a wait to gain a table. Buffet food... More 

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宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We are truly sorry that you had such a disappointing visit because of restaurant staff's attitude. We will continue to improve even harder to meet guest's expectaions. We hope you come back in Hiroshima in near future. More 

jilin china
Top Contributor
61 reviews 61 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I always lean towards the Sheraton/SPG brand when travelling and I was not disappointed. The hotel is very well situated right beside the Japan Rail station and the terminal for the electric tram network. Besides the great location, the hotel is also very good. My room was large and spotlessly clean and comfortable. Service was tip top, especially during happy... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you very much for your stay with us and taking the time to post review. We hope you come back again at Hiroshima. More 

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Tough call, but I think out of the four hotels I stayed in during my visit to Japan, the Sheraton Hiroshima may have been my favourite. Whether it was the warm welcome I received at check-in or the friendly service of the concierge staff when I asked if they had a spare umbrella I might use or the bright, contemporary... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. We hope you come back again in the near future. More 

Verwood, United Kingdom
Top Contributor
58 reviews 58 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This was one of the most comfortable hotels we stayed in whilst in Japan. Our room was very spacious, with comfortable seating and bed. The room was tastefully furnished and decorated and had wonderful picture windows providing extensive views over the city, distant sea and hills. Our 16th floor room overlooked the railway and bus stations and taxi rank which... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We are truly sorry that you had such a disappointing visit because of staff's attitude of buffet restaurant . We will continue to improve even harder to meet guest's expectaions. We hope you come back in Hiroshima in near future. More 

Boise, Idaho
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I tagged along with my husband on his 30-day business trip to Hiroshima. We stayed 19 days at the Sheraton, Hiroshima and it was great! Spending that much time in any hotel, you begin to pick up on a few things - like spending $242 for laundry that came back from the dry cleaners nicely pressed but leaving me scratching... More 

Was this review helpful? Yes
宿泊部支配人, フロント オフィス マネージャー at Sheraton Hotel Hiroshima, responded to this review

Thank you so much for taking the time to post your comment. We are truly sorry to make you unpleasant because of your laundry and the meal of buffet. And then about storage of room, we will reconsider for the replenishing of amenity goods in guest's room. We will continue to improve even harder to meet guest's expectaions. We hope... More 

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