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Hotel New Matsuo

14-9, Kamiosuga-cho, Higashi-ku, Hiroshima 732-0056, Hiroshima Prefecture
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Hotel New Matsuo
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9 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (9)
  • Mar-May only
    (1)
  • Jun-Aug only
    (2)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (2)
All months
Cambridge, United Kingdom
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 21, 2012

My husband and I stayed here for two nights as we traveled around Japan in July 2011. We had some difficulty finding the hotel, even though we had stayed here several years ago and could vaguely remember the location! The staff on reception while we were there appeared to speak very little English (and I speak very little Japanese) but... More 

Was this review helpful? Yes 1
Bangkok, Thailand
1 review
4 of 5 stars Reviewed May 1, 2010

The hotel was indeed tricky to find. We got desperately lost even though we had a map from Welcome Inn website. Luckily we met a very kind Japanese lady who took us to the hotel by her car ( I just love Hiroshima people). In fact the hotel is very near the train station and it takes only 5-7 minutes... More 

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London, United Kingdom
Level Contributor
121 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
3 of 5 stars Reviewed February 28, 2009

I found this hotel through the International Tourism Center of Japan on the 9th floor of Isetan Department Store above Kyoto JR Station, which also provided me with a booking number and map for this business hotel. It's quite tricky to find, and is best through the southern exit of Hiroshima's JR Station and then turn left, though they officially... More 

Was this review helpful? Yes 2
Sydney, NSW
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed August 24, 2008

I stayed here for one night, to experience a futon bed in a "traditional" japanese-style room. The place is not hard to find, just ask for directions at JR station. However, the man at the front desk had NO English. But, my internet reservation was there and eventually he understood that i had already paid! Later, the English-speaking host apologised... More 

Was this review helpful? Yes 2

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