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Hotel Gracery Sapporo

1 Kita 4 Jo Nishi 4-chome, Chuo-ku, Sapporo 060-0004 , Hokkaido
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Hotel Gracery Sapporo
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Hotel Gracery Sapporo
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390 reviews from our community

Traveler rating
    87
    225
    65
    11
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (390)
  • Mar-May only
    (97)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (113)
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    (114)
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Vancouver, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Gracery certainly fits the amount of grace and helpfulness shown to me during my visit here right from check in. There is much effort to serve, in English or in Mandarin. The front desk staff went out of their way patiently to help me find my way somewhere. They made multiple phone calls and internet searches for me. Not... More 

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Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel rooms are nice and clean. The hotel is quite new. At this time during spring, they don't seem to turn on the air conditioner. The room can get stuffy. You would have to request for them to turn it on for you. Just give a call to the front desk. Location is good. 5 mins walk away from the... More 

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Mactan Island, Philippines
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The location is right across JR SAPPORO station... With shopping malls near very convinient for us because we were travelling with family with kids.. Check in and check out was fast. The hotel is very clean rooms are spacious and modern design.. Bathroom had regular size in japan.. Breakfast is good at BONSALUTE CAFÉ! Overall stay is GREAT! Definetly i... More 

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Hong Kong
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my second visit to this hotel, the previous one was just a year ago. What attracts me to stay here again? I would say, at the time when the reservation was made, it is due to the great location and the convenience. Allow me to repeat a little bit of myself in the previous review of this hotel,... More 

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Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 3, 2015

The location of this hotel is perfect as it is across the street from Sapporo Station, and walking distance to many great restaurants, Odori Park, etc. The room I was in faced the busy street in front of Sapporo Station but I didn't hear any street noise. The hotel is linked to the underground walkway so if you visit in... More 

Was this review helpful? Yes 1
Hong Kong, China
Top Contributor
50 reviews 50 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 18, 2015

Hotel is located at shopping district and just opposite side of JR Sapporo Station. Front desk staff is nice but the staff cannot found my reservation. Maybe I made this reservation through JTB Japanese website is not normal process. Finally, she found my record after 15 minutes. Guest room is small, semi-double room. All amenities are compact. Window faces to... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2015 via mobile

Budget hotel with small room size, but room equipped with full set amenities. Room was assign facing main street and Sapporo Station just right in front of you. Guest lift direct access to the basement which can avoid to walk on the snowing street. Machine placed in the lobby for self check out, 30 seconds can complete the check out... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 21, 2015

They couldn't do enough to make my stay comfortable, a very nice stay! The only downside was no English spoken - if I'd been prepared I would have learned more Japanese. Watching Japanese TV was very entertaining!

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Sydney, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 9, 2015

Pro: convenient location - close to JR Sapporo station. Cons: 1. Looking for the signs to the hotel at the JR station took us a while. 2. The semi-double room was so small that one of us had to stay in bed in order for the other to use the passage way. Also, we couldn't open more than one suitcase... More 

Was this review helpful? Yes 1
Hong Kong Region, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 3, 2015

The location is excellent. It was just next to the JR train station. The underground tunnel connected the train station to the hotel. You can spend a day shopping around the JR station without going too far. The downside was that the room was very small. But it got everything you need.

Was this review helpful? Yes 1
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