The location is excellent! The hotel is directly connected to Sapporo Station by underground station shopping plaza, and there are many shopping malls nearby! The staff was very helpful, when we only asked for a knife for cutting melon, he gave us a full set of utensils (knife, forks and plates), which was very considerate of us! And the staff... More

I travelled with my kid and stayed 4 night at Hotel Gracery during Christmas time. it is great hotel and just next to Bus Station, JR Station and Subway with minutes. And easy access to underground shopping mall with great resturants, and 2 big departments store. You do not have to get wet or worry about the snowy weather. More

Stayed at Gracery Sapporo for 5 nights. The room is small but the location is very convenient. It's quiet and clean. I hope to come back to Gracery again and again! Keep up the good work! More

The location is linked all the way to Sapporo JR station/subway station via the underground shopping link. We don't have to worry about the wind, rain or snow outside. With the hotel lift taking you to the basement, you can walked to the station all covered/shelted. It makes a great feeling when going out. The hotel staff was so helpful... More

Modern glass facade. Staff can speak English and helpful. Service is good but I cannot say the same if you communicate via email as I did not get a reply. Ha! Value is reasonable. Each of us cost about $70 and there were 3 beds in a small room. Not big enough to put our luggages. Sleep quality is super.... More

My wife and I stayed a week in a double room at the Hotel Gracery Sapporo in October 2011. The room was small but the hotel was suprisingly good in all other respects especially its location next to the JR Sapporo Station. We had a fabulous stay and would recommend it highly for those who are watching their budget but... More

We stayed at this hotel for 4 nights after finding a bargain plan at Zuji. The hotel is excellent in terms of location - 2 mins walk from Sapporo JR station and subway station. It is also connected to the underground shopping arcade at basement level, therefore you stay away from the freezing & snowy weather in winter. Our twin... More

Husband and I was stayed in 10-11/07, was very comfortable and value it. Just walk opposite and can access JR Stn and shopping areas. But their reception is at level 5 and no wifi at room. More

The thing I liked most is the hotel's accessibility. It's just opposite the Sapporo train station and even if it's raining/snowing, you can access to the hotel via the underground shopping link from Sapporo station. Although the room is very small (we opted for semi-double room) but we didn't mind much since the location of the hotel is much more... More