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All 142 Sapporo hotels

Hotel Gracery Sapporo

3.5 of 5 Hotel   |   1 Kita 4 Jo Nishi 4-chome, Chuo-ku, Sapporo, Hokkaido 060-0004 , Japan (Sapporo Station)
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Hotel Gracery Sapporo
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84%
Ranked #33 of 142 hotels in Sapporo
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 weeks ago
kewlaurel Brisbane, Australia
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280 people have reviewed this hotel

Traveler rating
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    167
    47
    4
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Brisbane, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights in March in a standard twin room. There was a big misunderstanding at checkin, with the reception staff saying I hadn't paid, even though I had paid through my travel agent. Very difficult to communicate in English, and the staff member serving me was getting increasingly frustrated and was probably the only person in japan... More

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San Jose, California
Contributor
17 reviews 17 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is one of the closes hotel in Sapporo to the JR station. You don't even have to go out on the street from the JR station. However, room is very small. One of the smallest that I had ever had in Sapporo. I only stayed here for one night before I went back to the U.S. Nice to stay... More

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 13, 2014

Rooms are of cozy size which is usual for Japan standard but it's very clean. Hotel location is really convenient, just 5 mins walk from Sapporo JR station. The station serve as metro station as well and bus terminal to Day Tour such as Furano is also 10 mins walk away only. I like that we can shop easily just... More

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Singapore, Singapore
Top Contributor
52 reviews 52 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 12, 2014

Good and cosy hotel that is opposite Sapporo Station. Take the lift down to the basement and you can take the underpass directly to Sapporo Station without being exposed to the weather. Check-in was fast and efficient and the receptionist could understand English and kept our luggages for a couple of days while we went to different cities to explore.... More

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2014

The hotel is conveniently located near the South exit of the Sapporo JR Station. In fact, the end of the walkway from the hotel to the station leads to the Namboku Line, making it easy to get to the popular Odori/Susukino sites for the Sapporo Snow Festival. Seen some recent reviews re non-smoking rooms - wrote personally to the hotel... More

Was this review helpful? Yes 1
Shanghai
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 26, 2014

The hotel is just opposite Sapporo station exit, very convenient for foreigners who are not familiar with the city. Room is small but it's normal in Japan, it's clean anyway. Reception can speak good English. Good for budget traveler.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2014

We made a booking online for a non-smoking room, We arrived at Check in and was told that there were no more non-smoking room available, As we are both non-smokers we didn't want a smoking room but we were given no choice but to take the room, The Lady went off to check with here manager to see what she... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 11, 2014

Listen. I'm not one to usually do this, but I was extremely disappointed by our stay at Hotel Gracery in Sapporo. We had previously stayed here a week ago before we went up to the ski fiends in a non-smoking room and again for our return, however on arrival, was told that non-smoking was booked out even though the reservation... More

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 6, 2014

The hotel is a short walk from Sapporo Station, which you have the option to walk underground passage from Sapporo station to avoid the chill weather and slippery floors. Easy access to plenty of shops and restaurants through the passage. The twin rooms are much bigger than most standard Japanese hotel room, not a standard business hotel. Breakfast is served... More

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 25, 2013

I stayed there twice on Dec 13-15 and Dec 20-21 ... Overall hotel is ok, kinda tiny room. The thing is they are speak english only some word. Funny things happen when I requested "Sewing kit". The housekeeper show up with "Shower Cap". So, we end up with google translate and say " I want (english) sewing kit (in japanese... More

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Additional Information about Hotel Gracery Sapporo

Address: 1 Kita 4 Jo Nishi 4-chome, Chuo-ku, Sapporo, Hokkaido 060-0004 , Japan
Location: Japan > Hokkaido > Sapporo > Sapporo Station , Nishi Juitchome Station
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #33 of 142 hotels in Sapporo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Gracery Sapporo 3.5*
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