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Hotel Gracery Sapporo

1 Kita 4 Jo Nishi 4-chome, Chuo-ku, Sapporo 060-0004 , Hokkaido
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Hotel Gracery Sapporo
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407 Reviews from our TripAdvisor Community

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Traveler rating
    88
    234
    70
    13
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (407)
  • Mar-May only
    (97)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (114)
All months
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is small boutique hotel but with lift-type car parking facility which is good for family whom self-drive like me. Customer services is quite good and when I accidentally locked myself out with my access card inside the room, they immediately gave me a replacement without much hassle as some of their staffs can communicate in English rather well. Shopping... More 

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London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

For the same price in another hotel I can have a room twice as large as a room in Hotel Gracery. As well as that I was given a intolerable window view of a massive car park which was probably a few metres away, this limited my privacy when my curtains were opened. The service is acceptable and surprisingly they... More 

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Kailua, Hawaii
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This reasonable hotel is right across from Sapporo station. It has very small, but well designed rooms. There is a handy multi port plug for a variety of devices, clean bathroom with nice Shisedo products, the requisite small fridge, complimentary tea etc. Ask for an outward facing room as some seem like they look into an air well. All the... More 

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singapore
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent a night here and it was a great place as it is connected to the Sapporo underground mall with lots of shops for food and the shopping person in you. It is also within walking distance to some of the popular sites like the clock tower but I must confessed i was lost underground. Hotel was comfortable and modern.... More 

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Vancouver, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 26, 2015

The Gracery certainly fits the amount of grace and helpfulness shown to me during my visit here right from check in. There is much effort to serve, in English or in Mandarin. The front desk staff went out of their way patiently to help me find my way somewhere. They made multiple phone calls and internet searches for me. Not... More 

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Singapore, Singapore
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 6, 2015

Hotel rooms are nice and clean. The hotel is quite new. At this time during spring, they don't seem to turn on the air conditioner. The room can get stuffy. You would have to request for them to turn it on for you. Just give a call to the front desk. Location is good. 5 mins walk away from the... More 

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Mactan Island, Philippines
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 29, 2015 via mobile

The location is right across JR SAPPORO station... With shopping malls near very convinient for us because we were travelling with family with kids.. Check in and check out was fast. The hotel is very clean rooms are spacious and modern design.. Bathroom had regular size in japan.. Breakfast is good at BONSALUTE CAFÉ! Overall stay is GREAT! Definetly i... More 

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Hong Kong
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 27, 2015

This is my second visit to this hotel, the previous one was just a year ago. What attracts me to stay here again? I would say, at the time when the reservation was made, it is due to the great location and the convenience. Allow me to repeat a little bit of myself in the previous review of this hotel,... More 

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Edmonton, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 3, 2015

The location of this hotel is perfect as it is across the street from Sapporo Station, and walking distance to many great restaurants, Odori Park, etc. The room I was in faced the busy street in front of Sapporo Station but I didn't hear any street noise. The hotel is linked to the underground walkway so if you visit in... More 

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed March 18, 2015

Hotel is located at shopping district and just opposite side of JR Sapporo Station. Front desk staff is nice but the staff cannot found my reservation. Maybe I made this reservation through JTB Japanese website is not normal process. Finally, she found my record after 15 minutes. Guest room is small, semi-double room. All amenities are compact. Window faces to... More 

Was this review helpful? Yes 1
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