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Novotel Sapporo

6-1-21 Minami 10 Jo Nishi, Chuo-ku, Sapporo 064-8561, Hokkaido
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Novotel Sapporo
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Novotel Sapporo
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251 reviews from our community

Traveler rating
    45
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    48
    5
    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Thai first
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Building is quite old and rooms were do tiny that the 2 single beds were literally stuck next to each other. Usually bottled water is provided but it wasn't. It also was not close to the station as I expected. Probably 10 minute walk and but difficult for us to transport our luggage from station to this hotel especially on... More 

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Edinburgh, United Kingdom
Top Contributor
118 reviews 118 reviews
67 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed 4 weeks ago

View of either the mountains (nice in the morning) or Sapporo TV Tower (nice at night) from the windows depending on the room you get. We stayed in the Standard Double Room and some friends stayed at the Twin Room and both rooms were great. There's a safe in the closet and also Febreeze, which is a nice touch! Free... More 

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Hong Kong Region, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed February 10, 2015

The service here is not Japanese style but Western style. I have stayed here 5 years ago and the room furnishings were much better than it was during my recent visit. The bed was rather uncomfortable. It is just a mattress without a top layer to make it softer. The family room was small. The bedroom area was joined to... More 

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Adelaide, Australia
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 27, 2015 via mobile

Our family of 5 squeezed into a twin executive room. Website stated suitable for 3 adults and 2 children. Bedding consisted of 2 king single sized beds, a sofa bed and a rollaway. Would work better for a family of 4. Location next to park with lovely views was appreciated as was the fast and free wifi. Rooms were clean... More 

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New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 15, 2015

The hotel looks quite nice from the lobby, but the room itself looks a bit old and the carpet has a lot of stains, fortunately the bed was clean n comfy. The staffs were all friendly and helpful, they helped me made a few reservations to couple of the best restaurants in Sapporo. I would not recommend this hotel as... More 

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1 review
2 of 5 stars Reviewed January 9, 2015

Initial impression of the hotel was quite good when we walked into the lobby, but that impression went downhill from there. The front desk staff were cold to the point of almost being rude. The hallway leading to the room was a bit dingy, and the old-style doors made the hotel seem dated. The first thing we noticed when we... More 

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2 reviews
3 of 5 stars Reviewed December 18, 2014 via mobile

My story would be not very long. We were staying in this hotel from 25 of September for 10 days. I travelled to Japan for vacation with my family( two small kids 3yo and 10 month , wife and mother in law) we booked two rooms. During check in staff was very helpful And they gave us one room bigger... More 

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Singapore, Singapore
Top Contributor
64 reviews 64 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 16, 2014

This is a very good property in Sapporo. I always liked staying here as the rooms are big and they face the park. There's a very big bathroom. I'm here in winter and the view is beautiful from the 17th floor. It's 10 mins to Sapporo station and close to susikino park. The service is also fantastic but i was... More 

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 1, 2014 via mobile

Rather unassuming property that turned out to be such a gem, utterly warm and caring in service attention. What was even more surprising was the two 5-star restaurants - Japanese on 24th, French 25th. Both gave us such gastronomical treats that really swept us off our feet. What a start to our 12-day cruise vacation round Hokkaido. Go Accor; can't... More 

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Honolulu
Top Contributor
290 reviews 290 reviews
73 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed July 27, 2014

It’s in the Susukino area where you have a lot to do and a lot of things happening. Shopping galore -- walking distance to Tanuki Shopping Arcade. Lot’s of good restaurants, including a ramen alley. WIFI available in the room.

Was this review helpful? Yes 1
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