We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shogetsu Grand Hotel

Certificate of Excellence
3-239 Jozankei Onsen Higashi, Minami-ku, Sapporo 061-2302, Hokkaido
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Shogetsu Grand Hotel
View Map
Add Photo Write a Review

88 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    43
    36
    4
    3
    2
See reviews for
42
24
6
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (21)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (20)
All months
1 review
4 of 5 stars Reviewed April 1, 2015

The hotel at first sight was impressive and could easily be classified into the top graded categories. The room can be considered spacious by japanese standard. Very customised services and a lot of details. Great food and friendly services. But somehow you would expect a bit more to match up to this high standard. What happened to me has made... More 

Was this review helpful? Yes
Singapore River, Singapore
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed February 6, 2015

All I just want to share my experience I booked Shogetsu Grand hotel in " Sapporo" on arrival I found it actual a hour away and the taxi each direction is almost US 80 as no train service and infrequent bus I cancelled but the hotel refused to refund after help from the agent I got a refund of 2... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 20, 2014

Our family's last Ryokan/ onsen experience was at Hakone few years back. Our stay at Hakone was 2 times of what we paid at Shogetsu Grand Hotel. For a 10-tatami room with in-room Kaiseki dinner and set breakfast at the restaurant. We paid for 2 adults and 2 kids in a room and all of us get the same portion... More 

Was this review helpful? Yes
Singapore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 18, 2014 via mobile

We stayed at this hotel in May 2014 with my family of six. Hotel was nice and cosy, free flow waffles with choices of honey to go with and coffee to served for hotel guest at 3pm. Yum yum....... Overall, we are very happy with the hotel service with polite staff.

Was this review helpful? Yes 1
Blacksburg, Virginia
Level Contributor
81 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed May 3, 2014

It is a hot spring resort in the small city of Jozanki which is about 1 hour by bus from Sapporo or about 1.5 hours from airport. The bus stop is just on the hotel door step. Check in and check out are fast and efficient. The Japanese style room has no beds. They put sleeping-matt (bed) on the floor... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Room/suite (2)
Viewed
Dining (7)
Viewed
View from room (2)
Viewed
Hotel & grounds (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Sapporo hotels
Jouzankei Onsen
Jozankei Tsuruga Resort Spa Mori No Uta
Nishi Juitchome Station
Sapporo Grand Hotel
Sapporo Grand Hotel
#16 of 161 in Sapporo
4.0 of 5 stars 946 reviews
Jouzankei Onsen
JR Tower Hotel Nikko Sapporo
Show Prices
Show Prices
Show Prices
Cross Hotel Sapporo
#6 of 161 in Sapporo
4.5 of 5 stars 835 reviews
Ibis Styles Sapporo
#11 of 161 in Sapporo
4.5 of 5 stars 70 reviews
Mercure Hotel Sapporo
#4 of 161 in Sapporo
4.5 of 5 stars 682 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay