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All 143 Sapporo hotels

Keio Plaza Hotel Sapporo

3.5 of 5 Hotel   |   7-2-1 Kita 5 Jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0005, Japan (Sapporo Station)
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83%
Ranked #28 of 143 hotels in Sapporo
A recent review
4 of 5 stars reviewed 5 days ago
Chourdou Tokyo, Japan
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  • Reviews (471)
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471 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Russian first
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English first
Tokyo, Japan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We went to Keio Plaza hotel with our 2 toddles and we really loved the location. Closed to the JR Sapporo station (5 min walking) and you can find restaurants around. The room was a good size for Japanese style. Everything is inside (closet, wardrobe, bathroom amenities....). The room was very clean and beds were comfortable. The facilities of the... More

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying with Keio Plaza Hotel Sapporo, and we really appreciate that you had enjoyed for staying in here. And also, we are really glad to hear that you had a nice dining in our hotel restaurant. Akizu provides the variety of seasonal ingredients in Hokkaido, and gains in popularity from many guests. We will prepare the different... More

Hong Kong, China
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have 2 choices of restaurants(G/F or top floor) for breakfast. With soft music & nice view, we can enjoy very much for the high-quality of food especially milk & yogart. Besides, the room is relatively large compared with other ordinary room in Japan. The location is only 10-min walks from JR Sapporo station. However we need to pay extra... More

Was this review helpful? Yes 2
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying at Keio Plaza Hotel Sapporo. We really appreciate your kind words regarding your stay at our hotel. We strongly recommend our breakfast restaurants because it offers a very good selection of many kinds of Hokkaido products. And also, the room size is always being a competitive reason for choosing the hotel. We are happy to hear that... More

Hong Kong, China
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location, only 5 mins' by walk to Sapporo JR Station, it got also a toyota rental car return parking for hotel guests The room is fully equipped, little small though (couldn't have my 2 suitcases opened at 1 time) Hotels in Japan are known to be tiny but having paid US$150/night I was expecting slightly more. Helpful staff. I... More

Was this review helpful? Yes 3
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying at Keio Plaza Hotel Sapporo. We appreciate your nice review regarding your recent stay with us. And also, it was a great pleasure to serve you and it is very nice from you to mention our staff Toyota Rental Car is located on the basement floor of our hotel, so it is quite easy... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 19, 2014

Big hotel, walking distance to the JR Sapporo station. the single room is very small. Winter time the room is very dry. Breakfast coupon can use for lunch.. From the JR station walk back to hotel, try to not use the underground pass because it is very confusing. I tried 3 times all get lost, so give up... walk from... More

Was this review helpful? Yes 2
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying at Keio Plaza Hotel Sapporo. We appreciate your valuable comment. We understand the underground pass to JR station is little complicated because they do not have enough direction support with English Language. Our hotel has prepared the English direction guide for main area of Sapporo city. Please stop by at our front reception desk for information. Thank... More

Hong Kong, China
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 16, 2014

Room was small but fully-equipped. The bathroom was spacious and filled with amenities. It was so thoughtful for the hotel to provide bathing salt for the guests and a massage chair in the guestroom. It is a relatively big room comparing to the hotels i have stayed in Japan. Service was great in the Glass House restaurant. Hotel is located... More

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Singapore
Top Contributor
62 reviews 62 reviews
21 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed June 15, 2014

This is an excellent business hotel and also great for vacationing families of up to 2 adults and 2 children below 17. If arriving at New Chitose Airport, head down to the basement level, get tickets for the express and you are set. If you are not arriving with an entire horde, you can go with an "unreserved" ticket which... More

Was this review helpful? Yes 4
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying at Keio Plaza Hotel Sapporo. Thank you also for your feedback on our hotel as well as our city, Sapporo. We are delighted to hear that you enjoyed your stay in our hotel this time. And also, we guess that you fully enjoyed sightseeing in Sapporo City. Mr. O(王), bell staff, feels happy to get kudos... More

Hong Kong, China
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 10, 2014

A bit Disappointed - Request for non-smoking room but turn out only smoking room is available. We are non-smoking family and sensitive with smoke... Other than this, overall is not bad. Spacious room and washroom. Only twin beds is available but I make it as one bed for my family :) Sufficient parking space, you do not worry you cannot... More

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KPH011, 営業ディレクター at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying at Keio Plaza Hotel Sapporo, and for your valuable advice. We sincerely apologize for causing disappointment and discomfort for your family as we were unable to arrange you non-smoking rooms. Since November 2013, we have been increasing the number of non-smoking rooms in order to meet more requests from our guests. Thank you once again for... More

Bangkok, Krung Thep, Thailand
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 22, 2014

we have requested 2 non smoking rooms with special request for connecting rooms. When arrived, front staff informed us in limited English language there were only 2 rooms left which were not connected. It turned out to be smoking room, very small, dated. We insisted that we have requested non-smoking rooms because my kids have asthma. Had to wait for... More

Was this review helpful? Yes 2
Byron Bay, NSW
Top Contributor
73 reviews 73 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 17, 2014

Small rooms close to the Sapporo railway line which runs at the back of the hotel. It can be noisy very late and very early. There is not a place to sit in the foyer where you can chat even though there is a lot of space for some comfortable chairs. It is very close to Sapporo station which is... More

Was this review helpful? Yes 2
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying at Keio Plaza Hotel Sapporo. Firstly, we apologize for the unpleasant moment you had during your recent stay at our hotel. On the north side of our hotel, the guests can see the railway and Sapporo station. We would like to express our regret for the sounds of train caused you. And also, we... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2014

Hotel is older but rooms well sized, beds great, very clean and ideally located for easy walk from station and as a base for a visit to Sapporo. Staff were excellent, plenty of restaurants, close to main shopping. All in all a very good experience.

Was this review helpful? Yes 5
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Additional Information about Keio Plaza Hotel Sapporo

Address: 7-2-1 Kita 5 Jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0005, Japan
Phone Number:
Location: Japan > Hokkaido > Sapporo > Sapporo Station , Jouzankei Onsen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Keio Plaza Hotel Sapporo 3.5*
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Also Known As:
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#20 Business Hotel in Sapporo
Hotel Class
Number of rooms
507

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