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All 160 Sapporo hotels

Keio Plaza Hotel Sapporo

3.5 of 5 Hotel   |   7-2-1 Kita 5 Jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0005, Japan
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Ranked #27 of 160 Hotels / Ryokan in Sapporo
A recent review
4 of 5 stars reviewed 5 days ago
Panda055 Melbourne, Australia
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530 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Top Contributor
83 reviews 83 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed two nights on JTB rail tour. Good location about 500 m from the JR station which is an amazing station surrounded by major department stores and wonderful food choices. A modern looking hotel, lots of welcoming staff. We were upgraded to the Executive floor which meant we had a bigger room and a great view over the local park... More

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Paris, France
Top Contributor
98 reviews 98 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 19, 2014

the hotel is well located closed to the department store and the station in a calm section in Sapporo. The personal are doing their best. The rooms are not big enough according to the international standard. The bed is very japanese: mattress is not too comfortable. Bathroom is well equipped. No international channels on the TV except BBC. Wifi connection... More

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for your stay at Keio Plaza Hotel Sapporo. We greatly appreciate your feedback on our facilities. As you kindly advised, we believe that we will need to implement some International Standards as the visitors from overseas are increasing every year and it is our desire for all the guests to stay comfortably at our hotel. One of the... More

Berkeley, California
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 19, 2014

While the exterior may look a bit dated, however, it does not distract from the comfort and excellence of this hotel. The rooms were very comfortable; since we stayed in the Relaxation room, the rooms came with massage chairs, which were quite nice and addicting to use. Everything was immaculately clean and comfortable. The staff was excellent and amicable, always... More

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying with Keio Plaza Hotel Sapporo. We appreciate you had enjoyed the staying with our hotel this time. And also, we sincerely appreciate your feedback about our hotel. We are planning to renovate few floors next year. So, more attractive rooms will be available for your next visit. For the restaurant, we are glad to... More

Hong Kong, China
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 16, 2014

A traditional 5-stars Japanese hotel for years. Once you step into this hotel, smiling faces all over the hotel. A 'team' of concierge are standing-by behind you during check-in procedure. English communication is not a problem with every single staff. Hotel itself is well operate and maintain. All meet up to Japan high quality level. If you are driving, hotel... More

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying at Keio Plaza Hotel Sapporo and your feedback on your stay. It is most delightful to hear that you had a pleasant time with us. As you kindly indicated, we are highly motivated and are always seeking what we could do better. It would be great if you could try our buffet breakfast next time you... More

Gore, Southland, New Zealand
2 reviews
5 of 5 stars Reviewed September 6, 2014

Amazing hotel very friendly staff they speak very good English the rooms were very beautiful with amazing views restraint was lovely fantastic food from around the world there is so many choices highly recommend this hotel

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying with Keio Plaza Hotel Sapporo on this September. We hope you had enjoyed nice summer weather in Hokkaido. We sincerely appreciate for taking your time to inform your valuable thoughts regarding our staff, room, and restaurant. And also, we have been waiting for your next visit and staying with us. Thank you very much... More

HK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 25, 2014

Located next to the Sapporo JR station, Keio Plaza hotel is a good choice for those who end or start the Hokkaido Journey. Last Winter, we have a eleven days round trip journey on Hokkaido. The last three days was stayed in Keio Plaza hotel. The hotel has sufficient parking spaces for rent-a-car traveller which charged 1000 yen per stayed,... More

Was this review helpful? Yes
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying in Keio Plaza Hotel Sapporo this time. We are happy to hear that you could be satisfied for staying here. Our hotel is located nearby the JR Sapporo station, the guests are able to walk to our hotel in 7 minutes. And also, our huge parking lot can accept approx. 300 cars inside. Now, we are... More

Manila, Philippines
Top Contributor
72 reviews 72 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 3, 2014

This is our second time staying in this hotel. The first time was in winter. Its accesible from subway but you have to walk a bit. Right in front of it is 7 eleven. If you have no access to breakfast you can just walk across and buy ready to eat meals or rice ball + 7 eleven's coffee is... More

Was this review helpful? Yes 1
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying with Keio Plaza Hotel Sapporo this time. And we are really glad to hear that you had enjoyed for staying here. Now, you have experienced for spending a grateful days in Hokkaido in beautiful winter and summer seasons. Those are the best seasons in Hokkaido. If you get a chance to come to Hokkaido... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed August 3, 2014

Initially Keio Plaza hotel was not on our list as it was a bit over our budget. But I found an unbeatable deal to stay a night. When checking in, they upgraded our room due to overbooking. Unexpectedly we stayed in a very spacious room with a massage chair and nice city view. The room looked a little dated but... More

Was this review helpful? Yes
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying with Keio Plaza Hotel Sapporo, and it is a great pleasure to hear that you had a comfortable stay in Relaxation room. Our hotel provides currently 6 types of the room (Standard, Superior, Stylish, Relaxation, Executive and Suite) with the variable rates depending on room availabilities. We hope that you will enjoy different types... More

Tokyo, Japan
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 25, 2014

We went to Keio Plaza hotel with our 2 toddles and we really loved the location. Closed to the JR Sapporo station (5 min walking) and you can find restaurants around. The room was a good size for Japanese style. Everything is inside (closet, wardrobe, bathroom amenities....). The room was very clean and beds were comfortable. The facilities of the... More

Was this review helpful? Yes
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying with Keio Plaza Hotel Sapporo, and we really appreciate that you had enjoyed for staying in here. And also, we are really glad to hear that you had a nice dining in our hotel restaurant. Akizu provides the variety of seasonal ingredients in Hokkaido, and gains in popularity from many guests. We will prepare the different... More

Hong Kong, China
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2014

We have 2 choices of restaurants(G/F or top floor) for breakfast. With soft music & nice view, we can enjoy very much for the high-quality of food especially milk & yogart. Besides, the room is relatively large compared with other ordinary room in Japan. The location is only 10-min walks from JR Sapporo station. However we need to pay extra... More

Was this review helpful? Yes 2
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying at Keio Plaza Hotel Sapporo. We really appreciate your kind words regarding your stay at our hotel. We strongly recommend our breakfast restaurants because it offers a very good selection of many kinds of Hokkaido products. And also, the room size is always being a competitive reason for choosing the hotel. We are happy to hear that... More

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Additional Information about Keio Plaza Hotel Sapporo

Address: 7-2-1 Kita 5 Jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0005, Japan
Phone Number:
Location: Japan > Hokkaido > Sapporo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Keio Plaza Hotel Sapporo 3.5*
Number of rooms: 507
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Also Known As:
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel

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