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Keio Plaza Hotel Sapporo

Certificate of Excellence
7-2-1 Kita 5 Jo Nishi, Chuo-ku, Sapporo 060-0005, Hokkaido
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Keio Plaza Hotel Sapporo
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Ranked #26 of 161 Hotels / Ryokan in Sapporo
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Carol L Honolulu, Hawaii
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655 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Honolulu, Hawaii
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is walking distance to Sapporo train and subway station. 7-11 and Lawson are close by for morning coffee and snack. The customer service was excellent solving our on line booking problem.. Our problem was we have to book for 7 people for 7 nights in the month of July, with patience and professionalism of customer service lady, we were... More 

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Hong Kong, China
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a group of four and we arrived by car. The hotel staff helped us with our luggage on arrival and always have a smile on their faces. This hotel is also where we return our rental car, they have an office right at the basement shopping centre of the hotel. So this really is a convenient place to... More 

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Vancouver, British Columbia, Canada
Level Contributor
416 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited Sapporo for the first time in July. Upon arriving at JR Sapporo Train Station from New Chitose Airport, we weren't quite sure about the distance to the hotel. Still we chose to walk and for a while we felt we should have grabbed a cab as the route was quite without any lively commercial establishment. So, we felt... More 

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Singapore, Singapore
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is convenient. There's a 7-11 right across the road and Daimaru is just a 5-min walk away. This hotel is also one of the stops for the airport shuttle to Haneda Airport but the timings for the bus is limited. We took the 11am shuttle and that is the latest available. We booked our rooms through an agency and... More 

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Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for an incentive trip for 3 nites. Like most of the hotels in Japan, it was small but clean and modern. Room: Modern with a slightly bigger than a super single bed, suitable for 1 person. The Panasonic massage chair was a treat. The bathroom was cramp with a small bathe tub, toiletries was nice... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying with Keio Plaza Hotel this time, and we appreciate your great feedback of our hotel. Firstly, we have glad to hear that you had enjoyed to stay in Sapporo city. For the room size, our single bed room is not so big, but we think it is easy using and sleeping. The size of... More 

Jakarta, Indonesia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 17, 2015

We are a group of three people and stayed for 2 nights in Sapporo. The triple room is surprisingly decent and comfortable. Unlike our previous hotel in Tokyo, we have enough space for each person and can move around easily in the room. There are plenty of Potts for USB and plugs so that's a plus point for a group... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying with Keio Plaza Hotel Sapporo, this time. And we appreciate your great comment with us. Our triple bed room is very popular from family trip and friend trip. We are glad to hear that you have enough space to move around in the room. Because the size of the room is the most important... More 

Singapore
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 5, 2015

Although not the best choice in terms of location, ie about 5 mins walk to Sapporo JR station, it's still a nice hotel to stay in. A typical Japanese hotel, it's clean and proper, staff are warm and friendly. There's a 7-Eleven convenience store right opposite the hotel if you need to get some light snacks and beverage without going... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying at Keio Plaza Hotel Sapporo. We are greatly appreciated that you had enjoyed for staying with us. Many numbers of department stores, convenience stores, and the other shopping areas are located around our hotel, and it is quite easy and good for visitors to access to anywhere. We are looking forward to welcoming you... More 

Hong Kong
Level Contributor
259 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
5 of 5 stars Reviewed May 27, 2015

This is a grandmother of a hotel. Very bubble economy style and very close to JR Sapporo. Rooms are adeautely large and amenities OK. When it snows, you have a little walk to Stellar Place but other than that, it location is good. The massage chair in the room is an added bonus.

Was this review helpful? Yes
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying at Keio Plaza Hotel Sapporo. We are pleased to hear that you felt comfortable with location and massage chair in your room. We’re looking forward to seeing you again here when you visit Sapporo. Thank you very much again. More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

I actually landed on this one coz the one I originally want was fully booked as told by my agency. And this one is 50% costlier than my first choice. In all fairness, the room is ok, the bath room is of the right size. Beds are not really uncomfortable, but I have some trouble sleeping.The one thing I really... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying with Keio Plaza Hotel Sapporo this time, and we appreciate your feedback with us. For the air conditioner in the guest room, we have some comments that it should be more adjustable. After renovating our room, the air conditioner will be easier adjustable in each room. Then, it can be more flexible controlled. We... More 

Manila
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 10, 2015

Fancy hotel in Sapporo, great location and friendly staff. A little bit pricey but it's all worth it. The room is clean and had a very comfy bed, which is what you need in a winter Hokkaido weather. Highly recommended for visitors in Sapporo!

Was this review helpful? Yes
KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying at Keio Plaza Hotel Sapporo. We appreciated you chose our hotel and glad to hear that you enjoyed staying this time. We are looking forward to seeing you again here when you visit Sapporo. Thank you very much again. More 

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