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Keio Plaza Hotel Sapporo

Certificate of Excellence
7-2-1 Kita 5 Jo Nishi, Chuo-ku, Sapporo 060-0005, Hokkaido
Hotel amenities
Keio Plaza Hotel Sapporo
Best prices for: 1 room 1 guest
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Ranked #29 of 161 Hotels / Ryokan in Sapporo
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Theo R Manila
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622 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
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Manila
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fancy hotel in Sapporo, great location and friendly staff. A little bit pricey but it's all worth it. The room is clean and had a very comfy bed, which is what you need in a winter Hokkaido weather. Highly recommended for visitors in Sapporo!

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Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were stayed here just 2 nights. The hotel location is in the Sapporo center and close to attraction places. Breakfast was good (try Waffle). But, the room is quite small like other city hotel. Especially we are a family of 3 person. A three beds room is not much space left to move around. Small window even make it... More 

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Hong Kong, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 2, 2015

We've stayed at Keio Plaza Sapporo for 3 nights. The room was slightly dated but nice to have free wifi in room; the breakfast buffet was good. Hotel location is convenient; there's a 24 hrs 7-11 right across the road, 10 mins walk to JR station and shopping mall, ski resort bus stops at the front entrance.

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Tokyo Prefecture, Japan
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 29, 2015

I used to use other hotels in Sapporo every times(JR Nikko Hotel and Sapporo Grand hotel) but I felt this hotel can be my third favorite hotel. I booked single standard room and arrived the hotel 1hr before check-in time. The hotel just waited me for 5 min to check availability and provided me a superior room without any complain.... More 

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Manila, Philippines
Top Contributor
67 reviews 67 reviews
24 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed March 16, 2015

We stayed in this hotel for 3 nights. We had a standard twin room. Spacious enough for 2 people. The bathroom amenities were very good but they didn't provide any body lotion. Very clean but they do need a new carpet. The hotel is well located. There is also a good ramen place nearby if you want a traditional Japanese... More 

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Amsterdam, The Netherlands
Top Contributor
81 reviews 81 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 6, 2015

Its a very nice and not too expensive hotel. The hotel is centrally located, easy to find, just 10 minutes from the station. Had an excellent dinner and breakfast in the traditional Japanese restaurant. Also the western buffet breakfast restaurant was good, but personally prefer the traditional Japanese with a nice view over Sapporo. The rooms are not big but... More 

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Hong Kong, China
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 21, 2015

We stayed here for one night in our last day in Sapporo. The hotel is at the city's centre, with less than 10 minutes walk from the JR Sapporo station. However, when we arrived, it was very snowy. Roads were covered with snow, so with baggage it was a very hard walk from the station. The hotel is a classy... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for staying with Keio Plaza Hotel Sapporo this time, and we appreciate your great feedback about our hotel. We apologize that we could not prepare your rooms close to each other. We try our best to adjust rooms close to each other whenever we find the guests want to. But sometime, because of the occupancy, room... More 

Singapore
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 20, 2015

We arrived at the hotel with heavy snowfall. The porters (all ladies) and the front reception staff (also lady) came out to help us bring our luggage in. We were ushered to a counter, and was greeted by 'Hoshi' (lady). We should have stayed in 2 different rooms (with massage chair) but because there were not adjacent to each other,... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for your favorable comments to us. We have shared this feedback with our service team. It is more than happy to hear you had enjoyed staying with us in heavy snowfall season. We, on behalf of the staff of Keio Plaza Hotel Sapporo, would like to express our sincere gratitude and our highest appreciation to your... More 

Hong Kong
Top Contributor
68 reviews 68 reviews
67 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed February 19, 2015

I was really looking forward to staying at the Keio Plaza Hotel. But all my experiences about friendly service in five star hotels in Japan were deflated by the staff at Keio. They wore the right uniforms, but were pretty long-faced, except for the one foreigner among their staff. This is not good, especially when the rooms at the Keio... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for your stay with Keio Plaza Hotel Sapporo this time. We highly appreciate your valuable comments on our staff and facilities. We also would like to say sorry for the bad experience you had during your stay. Once again, we will train our service staff about their behavior for guests stay with more reliable. Our operation... More 

Manila, Phils
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 15, 2015

This is a review of executive floor room in the 20th floor. Positive: - convenient location. Short walk to the Sapporo station. Right across the hotel is a 7-11. At the next corner, you'll notice a red door where everybody seems to be coming from/going too. Go through that door and it will eventually connect you to Paseo mall/ Sapporo... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you very much for your stay with us. We much appreciate your feedback about facilities. Keio Plaza Hotel Sapporo is very easy to access JR Sapporo Sta. area which is great area for lots of shopping and eating. We are sorry to hear that you felt uncomfortable with your room. We currently provide Twin room sized 24.3sqm and the... More 

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