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Keio Plaza Hotel Sapporo

7-2-1 Kita 5 Jo Nishi, Chuo-ku, Sapporo 060-0005, Hokkaido
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Keio Plaza Hotel Sapporo
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#25 of 160 Hotels in Sapporo
A recent review
4 of 5 stars reviewed 1 week ago
Divine F Hong Kong, China
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589 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars

We stayed here for one night in our last day in Sapporo. The hotel is at the city's centre, with less than 10 minutes walk from the JR Sapporo station. However, when we arrived, it was very snowy. Roads were covered with snow, so with baggage it was a very hard walk from the station. The hotel is a classy... More 

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Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrived at the hotel with heavy snowfall. The porters (all ladies) and the front reception staff (also lady) came out to help us bring our luggage in. We were ushered to a counter, and was greeted by 'Hoshi' (lady). We should have stayed in 2 different rooms (with massage chair) but because there were not adjacent to each other,... More 

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Hong Kong
Top Contributor
65 reviews 65 reviews
64 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 1 week ago

I was really looking forward to staying at the Keio Plaza Hotel. But all my experiences about friendly service in five star hotels in Japan were deflated by the staff at Keio. They wore the right uniforms, but were pretty long-faced, except for the one foreigner among their staff. This is not good, especially when the rooms at the Keio... More 

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Manila, Phils
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a review of executive floor room in the 20th floor. Positive: - convenient location. Short walk to the Sapporo station. Right across the hotel is a 7-11. At the next corner, you'll notice a red door where everybody seems to be coming from/going too. Go through that door and it will eventually connect you to Paseo mall/ Sapporo... More 

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Manila
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for 6 nights during the 66th Sapporo Snow Festival. This hotel is conveniently located near the JR Sapporo Station. It is also very easy to find (from the station head to the west gates and head out through the Paseo West, cross the street at the intersection and keep going straight until... More 

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Geraldton, Western Australia, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel and very close to the subway. Easy to find and in a very good location. The rooms were very nice and it had some very neat restaurant. Careful of the bar, the service charge at $21.00 for 'sitting was a little expensive. The little shops very cool in the hotel ground floor.

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for your stay at Keio Plaza Hotel Sapporo. We are located nearby JR Sapporo Station as well as the Subway Stations. There are also shopping malls, department stores, fine restaurants, a huge 100yen shop and more around the hotel. The table charge is JPY700 per person at the bar. We appreciate your feedback and we hope to welcome... More 

Seoul, South Korea
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights for family trip with young children. Hotels's in pretty good location, just 5 minutes by walking from Sapporo Station. It's not that far, but sometime's it's not that close enough, especially in the snow-stormy night. Only a few hotels in Sapporo allow guests with young children together. The room I stayed was in 14th fl. equipped... More 

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Usak, Turkey
1 review
5 of 5 stars Reviewed 4 weeks ago

nice and clean hotel, staff performance are best and sincerely, politely,location is good,room is comfort and clean,good security,amenity is perfect,front office is well train and very polite,you can leave your belonging when you check out and go for shopping with out any doubt.bell boys are well train and helpful,restaurant's food are good fresh and delicious.over all this is one of... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for your stay at Keio Plaza Hotel Sapporo. It is our most pleasure to know that you had a positive experience with us. We keep trying our utmost to meet each guest’s satisfaction. We look forward to welcoming you back again. More 

Hong Kong, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Keio Plaza Hotel is a nice and convenient hotel in Sapporo. Hotel service is good. Room rates and room size is reasonable. The hotel is nearby JR Sapporo Station, that is ~15 minutes walking distance between the hotel and JR Station. If you want to travel around within Hokkaido by JR, you are highly recommended to choose hotel nearby JR... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for your stay at Keio Plaza Hotel Sapporo. We are pleased to know that you found us convenient. As you kindly mentioned, we are located nearby JR Sapporo Station which is a hub of Hokkaido. There is also a direct shuttle bus service available from and to New Chitose Airport at our hotel. We hope that your travel... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

The hotel is two block from jr sapporo station, location wise ok but there are many similar grade hotels are closer to the station. Hotel service is so so, not impressive. If whoever stay at this hotel, pls do return the key card when chk out. They charge me yen 1000 as i not able to return it at chkout,... More 

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KPH011, フロント オフィス マネージャー at Keio Plaza Hotel Sapporo, responded to this review

Thank you for staying at Keio Plaza Hotel Sapporo. We apologize for your bitter experience upon check-out. There is a charge of JPY1,000 for the lost key card and it is written on the card. We greatly appreciate your valuable opinion and we keep trying our utmost to improve our service. We hope to welcome you back again. More 

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Additional Information about Keio Plaza Hotel Sapporo

Address: 7-2-1 Kita 5 Jo Nishi, Chuo-ku, Sapporo 060-0005, Hokkaido
Location: Japan > Hokkaido > Sapporo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Keio Plaza Hotel Sapporo 3.5*
Number of rooms: 507
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Also Known As:
Keio Plaza Sapporo
Sapporo Keio Plaza Hotel
Hotel Style:
#21 Business Hotel in Sapporo
#23 Family Hotel in Sapporo

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