We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 160 Sapporo hotels

Sapporo Grand Hotel

4.0 of 5 Hotel   |   4-2 Kita 1 Jo Nishi, Chuo-ku, Sapporo 060-0001, Hokkaido (Nishi Juitchome Station)
Hotel website
Hotel website
Hotel amenities
Offers & Announcements
Package Deal
Sapporo Grand Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Sapporo Grand Hotel to your Saves list
Ranked #21 of 160 Hotels / Ryokan in Sapporo
4.0 of 5 stars 745 Reviews
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
iSnap Singapore
Write a Review

745 reviews from our community

Traveler rating
    216
    370
    130
    21
    8
See reviews for
227
98
149
183
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (745)
  • Mar-May only
    (152)
  • Jun-Aug only
    (168)
  • Sep-Nov only
    (227)
  • Dec-Feb only
    (198)
All months
Singapore
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Will not add to loads already written about this hotel except that the location is really really good! We stayed for 3 nights before traveling to Hirafu and Lake Toya. Initially planned to stay at the Cross Hotel upon our return but found the underground connection to the mall and the JR train station very important especially in winter. So... More 

Was this review helpful? Yes
London
Contributor
16 reviews 16 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location, good service, nice room, felt 5-star. Bus stop to airport directly outside hotel. Buffet lunch and breakfast were excellent. Within walking distance of all central attractions. Recommended.

Was this review helpful? Yes
Bangkok
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The staffs were professional and helpful. I contacted the staff thru e-mail before arrival and always got a prompt reply, thanks to Mariko Shimada. Breakfast was a little overpriced but there were variety of choices including fresh and cooked shrimp. It was great that the hotel had the underground walkway connecting to JR Station and Tower, since it was extremely... More 

Was this review helpful? Yes
SapporoGrandHotel, 支配人 at Sapporo Grand Hotel, responded to this review

Thank you very much for staying at Sapporo Grand Hotel on your recent trip to Sapporo and for taking time to share your experience with us. We hope that we will get a chance to welcome you back in the future. Please do not hesitate to contact us if you have any further questions or concerns. More 

Hong Kong, China
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It was an excellent stay in sapporo. This hotel was located at the heart of the city where you could use the subway to travel within the city and also take the advantages of less than 10 minutes underground walk to JR station to continue your vacation to other cities in Hokkaido. The staff here were really helpful and well-trained.... More 

Was this review helpful? Yes
SapporoGrandHotel, 支配人 at Sapporo Grand Hotel, responded to this review

Thank you very much for staying at Sapporo Grand Hotel on your recent trip to Sapporo and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Sapporo area again in the... More 

Kuala lumpur
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a triple room on the Annexe. The room was spacious with a separate dressing area and entrance. The location was unbeatable, especially so with underground connection from Sapporo train station and to Aurora and Pole towns. Breakfast can be taken at any of the 3 restaurants. Quite a good spread but after 3 days, it's same old... More 

Was this review helpful? Yes
SapporoGrandHotel, 支配人 at Sapporo Grand Hotel, responded to this review

Thank you very much for staying at Sapporo Grand Hotel on your recent trip to Sapporo and for taking time to share your experience with us. We hope that we will get a chance to welcome you back in the future. Please do not hesitate to contact us if you have any further questions or concerns. More 

Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location, lobby, and bellhop were nice but the room was tiny. It's a typical newly renovated old city hotel, superficial updates commanding higher prices. Free Wi-Fi can be spotty. This was the first time a bellhop brought our luggage up to our rooms. An unusual thing though: during the stay, I suddenly felt an immense pressure on my shoulders... More 

Was this review helpful? Yes
SapporoGrandHotel, 支配人 at Sapporo Grand Hotel, responded to this review

Thank you for taking the time to share your recent experience with the travel community. We are truly sorry that your stay was far from what you expected. I apologize about the power outage on schedule of the day. We hope that we will get a chance to welcome you back in the future. Please do not hesitate to contact... More 

Top Contributor
89 reviews 89 reviews
14 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am staying here a second time this year and managed to get two connecting rooms in the East Wing for 5 persons through booking.com It comes with lounge access. The 5 pax number was reflected in the booking.com website but when it came to the confirmation it reflected 4 persons. I tried in vain to tell booking.com to no... More 

Was this review helpful? Yes 1
SapporoGrandHotel, 支配人 at Sapporo Grand Hotel, responded to this review

Thank you very much for staying at Sapporo Grand Hotel on your recent trip to Sapporo and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Sapporo area again in the... More 

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at Sapporo Grand hotel with 5 family members. We had 2 large twin rooms at the east wing. The rooms are spacious, clean and comfortable. Room cleaning service was fantastic and I must commend them for their excellent service! I dropped a ear ring on one of the days. That evening, I came back to hotel room and the... More 

Was this review helpful? Yes 2
SapporoGrandHotel, 支配人 at Sapporo Grand Hotel, responded to this review

Thank you very much for staying at Sapporo Grand Hotel on your recent trip to Sapporo and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Sapporo area again in the... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

Very strategic location with walking distance to many attraction places such as Sapporo Station, Daimaru, TV tower, Odori Park and Nijo fish market. Standard twin room is spacious with writing desk and sofa at the side. Hotel staff is friendly and helpful. Parking is available, so suitable for those who want to drive but parking fee is 1500 Yen per... More 

Was this review helpful? Yes
SapporoGrandHotel, 支配人 at Sapporo Grand Hotel, responded to this review

Thank you very much for staying at Sapporo Grand Hotel on your recent trip to Sapporo and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Sapporo area again in the... More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is in a very convenient location, walking distance to all the interesting sights. We booked a comfort large twin, non-smoking room and it was quite a good size room. Happy that the hotel is quite generous with their toiletries. The staff is friendly and helpful and gave good recommendations of restaurants. Wifi is fast and free. Parking is... More 

Was this review helpful? Yes 1
SapporoGrandHotel, 支配人 at Sapporo Grand Hotel, responded to this review

Thank you very much for staying at Sapporo Grand Hotel on your recent trip to Sapporo and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Sapporo area again in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sapporo Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sapporo Grand Hotel

Address: 4-2 Kita 1 Jo Nishi, Chuo-ku, Sapporo 060-0001, Hokkaido
Phone Number:
Location: Japan > Hokkaido > Sapporo > Nishi Juitchome Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sapporo Grand Hotel 4*
Number of rooms: 504
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Priceline, Despegar.com, Ctrip TA, Booking.com, TripOnline SA, Rakuten and Tingo so you can book your Sapporo Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Luxury Hotel in Sapporo
#9 Family Hotel in Sapporo
#14 Romantic Hotel in Sapporo
#15 Business Hotel in Sapporo

269 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (183)
Viewed
Bathroom (15)
Viewed
Room/suite (41)
Viewed
Dining (8)
Viewed
Hotel & grounds (18)
Viewed
View from room (1)
Viewed
Other (100)

Management photos: Courtesy of the property manager

Viewed
All management photos (87)
Viewed
Room/suite (14)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (66)
Hotels you might also like...
Check In Check Out
Price Your Stay