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Hotel Okura Sapporo

Certificate of Excellence
Nishi 5-Chome Minami 1-Jo, Chuo-ku, Sapporo 060-0061, Hokkaido
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Hotel Okura Sapporo
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314 Reviews from our TripAdvisor Community

Traveler rating
    128
    137
    43
    4
    2
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87
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91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
  • All months
    (314)
  • Mar-May only
    (86)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (75)
All months
Top Contributor
65 reviews 65 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location of the hotel is very closed to several attractive of the city but a bit far from railway station. It was not an issue for us since we rent a car. I am satisfied with the size of the room, service quality and the overall atmosphere of the hotel. The only problem is no hotel private parking, but... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very representative of old-school Japanese charm. Staff were very well-mannered & anticipative of your next move, and always on hand to assist, even if, as previous reviewers have said, their language ability might not be top-notch. The occasional spelling mistakes on their publications just added more to the charm. Rooms were big & nicely appointed, even if... More 

Was this review helpful? Yes 1
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We found our stay extremely uncomfortable as there is no air conditioning in our room but central heating only. We cannot even open the room window. There is absolutely no air circulation which is extremely hazardous to our health. We feel dizzy and sick the following morning. In the future, we hope that you can provide air purifier in the... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 20, 2015

The lady who managed our checkout was the rudest hotel staff I have ever met. I thought it was maybe her poor command of English but as we continue to speak to her, it was obvious it was not her langauge but her bad attitude. She showed it through her tone and even body language... almost showing displeasure at our... More 

Was this review helpful? Yes 3
San Diego
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 9, 2015

Stayed for 2 nights as part of Sapporo's snow festival tour. Very centrally located in the middle of the exhibition. Only 1 block away. Hotel is older but well managed. Service is very good. Rooms are larger and although not the latest equipment but larger sized is great.

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Melbourne
Top Contributor
51 reviews 51 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 3, 2015

What a treat to stay in this "oldish" but still very clean and well run Hotel. Location is the best and the rooms are a great size, Breakfast was great with a great selection of food and service. It was snowing every day during our visit, the Hotel became our warm safe haven after the adventures outside in the cold... More 

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Jakarta, Indonesia
Top Contributor
66 reviews 66 reviews
45 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 5, 2015

The hotel is certainly not a new hotel and might not be the best but it is very clean, well maintain, and most importantly: location, location, location. The room is spacious by Japanese standard, we used extra bed as we are 3 adults, and room still ok. Service was excellent. We tried both Japanese and Western buffet and both were... More 

Was this review helpful? Yes 1
Singapore
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 3, 2015

There are 3 things i really like about this hotel is the comfortable spacious room, location and excellent service. I was really surprised by the size of the room after hearing many comments about how small japanese accommodation is. It was extremely comfortable and had a spacious bathroom. The hotel also paid attention to details by providing all the toiletries... More 

Was this review helpful? Yes 1
Singapore
Top Contributor
99 reviews 99 reviews
29 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed December 31, 2014

The outstanding benefit of staying at The Okura Sapporo is the location. It's right next to Odori Park, it's in between Susukino entertainment district and the JR Railway Station (and JR Tower with it's various shopping centres including ESTA and Stellar Place), the entrance to the Odori Subway station is just across the road and best of all the airport... More 

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Singapore
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

Sufficient space to move around despite having 3 beds in the room. Located near exit 3 of Odori Station and 7 mins through the underground shopping mall to sapporo station. After we found our way to walk between these two stations we would walk instead of taking the subway.

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