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JR Tower Hotel Nikko Sapporo

Certificate of Excellence
2-5 Kita 5 Jo Nishi, Chuo-ku, Sapporo 060-0005, Hokkaido
Hotel amenities
JR Tower Hotel Nikko Sapporo
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Ranked #2 of 161 Hotels / Ryokan in Sapporo
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Kevin D
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1,018 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We spent three nights in an executive double room. Room 3240. Very professional and efficient service. Great business hotel. Not a five star Four Seasons or Ritz Carlton experience. Rooms have been updated. All have nice views. Corner rooms look great but were not available during our stay. Great central location. Literally above the main Sapporo train station. Connected to... More 

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Hong Kong, China
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago

I am not sure why this is ranked as the best hotel in Sapporo. The greeting was less than stellar with the bell girl (yes in Hokkaido, it appears that the women do the heavy lifting!) let go of her luggage cart and it almost rammed into my rental car. She was not even aware of this as she was... More 

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フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for staying at JR tower Hotel Nikko Sapporo. We apologize for not noticing that the cart our staff was pushing almost hit your rental car and for not providing you sufficient attention, hospitality, and security. We'd also like to apologize for making your stay unpleasant in many ways, such as when we failed to clean your... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

It's smack right at Sapporo JR and bus terminal. We took bus 7 to Jokanzai Onsen and it's really convenient. The only caveat is that you have to pay a daily rate of ¥1600 to access to their hot bath area. The saving grace is the hotel room view, which is high up and fantastic.

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フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying at JR Tower Hotel Nikko Sapporo. We are delighted to hear you enjoyed the view from your room on one of the higher level floors. Because the hotel is connected to Sapporo Station, it is extremely convenient to get around by all means of public transportation including by bus. We are also pleased to hear you... More 

Singapore, null, Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very conveniently located. Friendly staff and clean rooms. Rooms are small with no foreign TV channels. Full range of amenities are provided which includes bath salts, hair ties and make up remover. View from the room is fantastic, we were located on 33rd floor which is higher then the TV tower!

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フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying with JR Tower Hotel Nikko Sapporo. We are pleased to know you were mostly satisfied with our staff and the furnishings and amenities of the guest rooms. The rooms on the south side in particular overlook the TV tower, and we are delighted to know you enjoyed Sapporo's cityscape. On the other hand, we are sorry... More 

Senior Contributor
27 reviews 27 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is just next to Sapporo Station just few minutes walk when you exit the train from New Chitose Airport. Room is small and tired even though we took a corner deluxe room at 47500 yens a night but the price including spa access and breakfast. The spa is in fact the onsen with 3 different temperatures pools, sauna... More 

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フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying with JR Tower Hotel Nikko Sapporo. We are pleased to know that you enjoyed your stay, including the breakfast and facilities such as the onsen spa. However, it is a pity that the size of our rooms was not to your expectation, and for that, we would like to offer our sincere apologies. We thank you... More 

adelaide
Top Contributor
59 reviews 59 reviews
52 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

perfect location. Close to restaurants, close to train, clean spacious rooms with great views. Great place to stay. Exactly what we wanted. The hotel restaurants are expensive but there are so many restaurants outside on the 6th floor of the adjoining building and even more in other nearby buildings - you can eat cheaply and good quality. The hotel is... More 

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フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for choosing JR Tower Hotel Nikko Sapporo. Did you enjoy the sights around Sapporo? We are delighted to hear you enjoyed the view from the hotel and the spacious rooms. We are sure our prime location within walking distance of the Stellar Place shopping mall, the clock tower, and Odori Park helped you to have a pleasant stay... More 

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights in this centrally located hotel in Sapporo. The hotel is close to most of the shopping areas (eg: Daimaru, Loft, Tokyu and etc) and good restaurants. I would like to specially mentioned that it is within walking distance to ”Sapporo Kanihonke Sapporo Ekimae Honten” – a very good crab restaurant. The service of this hotel is... More 

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フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for choosing JR Tower Hotel Nikko Sapporo from among the many hotel options in Sapporo. We are pleased to learn that staying at our hotel helped you to take advantage of Sapporo's various shopping areas and delicious crab cuisine. We also consider it an honor to receive such warm praise of our hotel's staff and breakfast.... More 

Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed at the JR Nikko Hotel for 2 nights with my husband for a business trip so the hotel was already chosen with the plan. I expected the typical Japanese upper business style hotel, aka accommodating staff, clean and fairly sized room and bed but this hotel exceeded all of my expectations and left me very impressed. The staff... More 

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Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

Great location, clean and friendly. As it is about an hour away from the airport, avoid taxis and research public transportation. Not all of the staff spoke English yet they made sure to figure out what we needed and accommodated us so graciously. Above average hotel.

Was this review helpful? Yes 2
Contributor
20 reviews 20 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 20, 2015

Great view as it is th tallest hotel in town, English speaking concierge with excellent knowledge and helpful attitude and a great location as it is located on the main Sapporo station. It is connected also to daimaru shopping mall and esta. The bus terminal to various locations is nearby. If you are in Sapporo, i would recommend you to... More 

Was this review helpful? Yes 1
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