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JR Tower Hotel Nikko Sapporo

Certificate of Excellence
2-5 Kita 5 Jo Nishi, Chuo-ku, Sapporo 060-0005, Hokkaido
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JR Tower Hotel Nikko Sapporo
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1,156 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Located in JR Sapporo Train station, this hotel is the most convenient and provides excellent service. Just take the JR express from New Chitose Airport to JR Sapporo Train Station. I booked a last minute reservation for the Sapporo Snow Festival (almost impossible)! The room was small, but fully equipped with desk, outlets for computer and cell phone charger. There... More 

Helpful?
Thank Edwin Y
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed in this hotel during the snow festival period. The hotel was fully booked but fortunately it didn't affect the services provided by the hotel. The staffs are little bit rigid but after you paid more patience to them to explain what you need and expressed your comments, they listened and tried their best to fulfil your needs. Tips:... More 

Helpful?
Thank Ho Yui L
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We booked a corner triple room. The staff were very nice not requesting a credit card as guarantee! The location is great and convenient. The room is not as big as I thought but I like the room having two separate bathrooms both with washing basin and one with toilet and one with bathtub. There are also not sufficient socket... More 

Helpful?
Thank Florence C
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying with JR Tower Hotel Nikko Sapporo. It is our pleasure to hear that you were able to enjoy a comfortable stay with us—that you enjoyed the hotel's convenient location connected to Sapporo Station and that you were satisfied with the staff service. We would like to apologize for the inconvenience caused by the socket outlets in... More 

Hong Kong, China
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

If you check the prices of Sapporo hotels, you may realise that JR Tower is expensive compared to many others. At first I wondered whether I should go for something cheaper, but I didn't - I trusted the Nikko brand, and I also trusted this hotel's #1 rating on TA. I'm glad I made the right choice. We arrived from... More 

Helpful?
Thank cowardjai
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for choosing to stay with us at JR Tower Hotel Nikko Sapporo from among the many options available. We are delighted to hear you think so highly of JAL Hotels and appreciate your business. It was a pleasure to receive such a complimentary review. We are very glad your stay with us was to your expectations. It was... More 

Tokyo, Japan
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed here for three nights for my family trip to Sapporo. What I liked most is the second to none superb location with high class facility, with optional spa. The hotel is located just above Sapporo station which is served by multiple train service throughout Sapporo and other places in Hokkaido. The breakfast option available at scenic floor... More 

Helpful?
Thank TokyoTrotter
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review
Google Translation

ご家族でのご旅行に際し、JRタワーホテル日航札幌をお選びくださいまして誠にありがとうございます。 この度のご滞在に際し、... More 

Hong Kong Region, China
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in Oct/Nov for 4 nights with friends. Prior to the stay, we were concerned that the rooms would be too small as our friends had stayed there before and noted that the rooms were extremely small. We were pleasantly surprised that the standard room is not too small, with enough room for two adults, a large suitcase and... More 

Helpful?
Thank CheezBurgernParadise
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

We would like to thank you and your friends for choosing to stay with us at JR Tower Hotel Nikko Sapporo. We are pleased to hear that overall you were satisfied with our staff's service and the room's interior design. Also, guests can dine at our two restaurants Tancho and SKY J on the 35th floor, which are well-regarded for... More 

Bangkok, Thailand
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one last night at this hotel. The reason why I choose this hotel is because it is very close to Sapporo station and I don't want my parents to carry a huge baggage on and off. The hotel is very generous as they offered to keep luggage while we were waiting for transit bus at ESTA to Lake... More 

Helpful?
Thank PfauPfau
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for staying with JR Tower Hotel Nikko Sapporo. We hope you enjoyed your stay in Sapporo and Lake Toya. We are delighted to learn that you were satisfied with the location that is directly connected to Sapporo Station, and the general service including the staff's. We are also humbled to receive your compliments about the breakfast... More 

Kuala Lumpur, Malaysia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is so well located. When we arrived by the JR train from the airport, we did not need to get out into the snow in order to reach the hotel. It is connected to 2 shopping malls and underground malls interconnected to many other malls. We arrived very early in the morning before checking in time. The concierge... More 

Helpful?
Thank priorityfood
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for choosing to stay with us at JR Tower Hotel Nikko Sapporo out of the many hotels available. Our hotel's direct access to Sapporo Station is easy to get to and extremely convenient for sightseeing and shopping, even if the weather is bad. Also, when customers arrive at our front desk before the 2:00 p.m. check-in... More 

Hong Kong, China
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Loved: - The convenience (for shopping, eating, trains and the underground walkway network). - The spa (on 22F) that has great views of the city plus lounge and light dining area. Just JPY1,600 for an all day pass. - The attentive yet discrete hotel staff who acknowledged when I walked in (sometimes on my own in cargo pants and rucksack),... More 

Helpful?
Thank RM303
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for choosing to stay with us at JR Tower Hotel Nikko Sapporo. We are very happy to hear that you enjoyed the view from our spa as well as the convenience of our direct access to Sapporo Station during your stay. Here at the hotel we strive to offer service that goes above and beyond the... More 

Jakarta, Indonesia
Level Contributor
115 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed January 4, 2016

Stayed for 3 nites at Family room with 3 single beds. In overall, the reception and concierge are friendly, speak good enough english, and always helpful and greets you when you pass by. Location wise is very close to JR station and ESTA bus terminal, we usually cut cross the GAP store. When exit the JR station, follow the sign... More 

Helpful?
1 Thank Yulie22
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying with us at the JR Tower Hotel Nikko Sapporo. We are delighted to hear you were satisfied with the level of service of the hotel staff and with the convenient location of the hotel which adjoins Sapporo station. We are also happy to hear you enjoyed the view of Sapporo from SKYJ on the 35th floor.... More 

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