We initially were placed in a room right next to the elevator. Noise was unbearable so we requested a move. They happily accomodated and moved us to a corner room on a higher floor. Though it was a smoking floor, couldn't complain as it was a lot quiter and the views were very nice. The breakfast at Cafe Dom was... more

I am a Director of a prominent technology organization and travel every two to three months to attend their meetings, frequently in Japan and Korea. I'm a bit disappointed by the Sheraton Sapporo, it has some failures which I find out of character for similar Japanese hotels. As has been covered repeatedly the location is easily accessible from the airport... more

20 min JR train ride from Sapporo-Chitose airport directly at Sapporo-Shin (South) station. Easy to get to, even without Japanese speaking help. Best part of hotel is roof-top bar with great view. Lobby extends into a wedding chapel. Inexpensive, only paid 80€ for single. Very small rooms. For demanding traveller, who wants to walk around Sapporo city, I'd recommend the... more

The hotel is just a couple of minutes from Shin-Sapporo station which itself is a 20 minute subway ride to the centre of Sapporo, or about 10 minutes on the JR line. The hotel is clean with friendly staff and we got a free upgrade to a room on the 28th floor with a great view. Nice comfy beds The... more

We had the opportunity once again to enjoy the friendly and forthcoming service and facilities at the Sheraton Sapporo. We were able to park our rent-a-car at the easy accesible hotel and explore everyday the beauty of Hokkaido. (heidiland, lake shikotsu, otaru, old sapporo village, etc) We are travelling with two girls (3&5) and they just love it here and... more

For my 4th trip to Sapporo, I stayed at this hotel and I am unsure why I have to endure the distance from Sapporo and picked this hotel. LOCATION : This hotel is in Shin Sapporo, a suburb away from Sapporo and the major tourist centres of JR Tower and Susukino. It costs Y4000 by taxi to get from hotel... more

I enjoyed my stay here. Most of the staff don't have a serviceable knowledge of English - but there was one lady who did, and she was extremely helpful and polite, even by Japanese standards. The hotel is not situated in the central lit-up area of Sapporo but it is adjacent to JR Shin-Sapporo station, a short ride away. Once... more

Wanted a cold winter getaway to celebrate my wedding anniversary...so Sheraton Sapporo was an obvious choice because the rates were very reasonable - about Yen 10,000 per room. We were given a double bed smoking room which we could not book at first. Then we were given the corner room which was much bigger than the standard room at no... more

This is the 2nd time I have stayed in the Sheraton Sapporo in the last 2 years and I will be back. While the Hotel is in Shin Sapporo and not in Sapporo station area it is definitely the right choice. 1) the sento (spa) is great and has the advantage of 1 payment for your entire stay versus per... more