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Hotel Emisia Sapporo

5-5-25 Atsubetsu Chuo 2 Jo, Atsubetsu-ku, Sapporo 004-0052, Hokkaido
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Hotel Emisia Sapporo
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511 Reviews from our TripAdvisor Community

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Traveler rating
    90
    244
    126
    37
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
  • All months
    (511)
  • Mar-May only
    (90)
  • Jun-Aug only
    (151)
  • Sep-Nov only
    (147)
  • Dec-Feb only
    (123)
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Ahipara, New Zealand
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is right across from the Arc City Shopping Centre which has the train station Shin-Sapporo. Caught the train from The New Chitose Airport. Took about 30mins. Had twin rooms which were fine. Beds not too bad but the bathrooms are really small. I am 6'3 tall so I felt like a genetic throwback when in the bathrooms. Massive main... More 

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Vilseck, Germany
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very helpful staff, the accomadated our every need, including a minor health issue an retrieving our bags from black Cat delivery service. The hotel is very quiet and next door to Shin Sapporro station which is one stop away from Sapporo station if you are on JR Rail pass it makes it amazingly easy to acell all of the surrounding... More 

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Hong Kong Region, China
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 25, 2015

It was my favorite hotel in Sapporo as the location is very close to the airport and it has the parking facilities and trains and buses to commute between the city. Hotel is becoming dated and requires renovations especially the room deco!

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Okinawa, Japan
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 4, 2015

This hotel was probably once a nice place but, it has seen better days. Hotel Emisia needs to be updated and the family rooms need new furniture. I have never stayed in a hotel that the chairs looked like they came from a thrift store. Its out of town requiring you to get on a subway or take a cab... More 

Was this review helpful? Yes 1
HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for sharing your feedback during your stay at Hotel Emisia Sapporo. As you mentioned, we will try out best to maintain our facility and also we will try to improve room condition. Again, thank you for your comment and look forward to welcoming you back to Hotel Emisia Sapporo in the near future. Best regards, More 

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Taipei, Taiwan
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 24, 2015 via mobile

After reading the reviews of the hotel being old and shabby, I was pleasantly surprised to find no sign of shabbiness. The rooms were very spacious for Japan and the bathroom was just right with enough space for our own toiletries (2 ladies), water pressure was fine, no signs of mold and no unpleasant smells. Very clean room and bathroom,... More 

Was this review helpful? Yes 1
HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest Thank you for sharing your feedbacck during your stay with us. We keep trying to maintain our facility including guest room. We look forward to welcoming you back to Hotel Emisia Sapporo in the near future. Best regards, More 

Shanghai, China
Level Contributor
71 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed March 14, 2015

Located on the outskirts of Sapporo the hotel is not particularly convenient for tourists looking for things to do on your doorstep. The lobby is dated and rooms are very simple. But, the rooms were spotless and comfortable and a reasonable size.

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HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for sharing your feedback during your stay with us at Hotel Emisia Sappoeo. We are looking forward to welcoming you back to Hotel Emisia Sapporo in the near future. Best regards, More 

Irvine
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 10, 2015

Since Japan is known for hotels with very small rooms, this was surprisingly big. The one incident I had was with the cleaning lady. I was in the room and she knocked on the door. I think she was asking when I will vacate the room but since she did not speak english and I did not speak japanese, it... More 

Was this review helpful? Yes 1
HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear guest, Thank you for staying with us at Hotel Emisia Sapporo and thank you for sharing your feedback during your stay. We will try our best to improve our service qualities and will provide more better service. We are looking forward to welcoming you back to Hotel Emisia Sapporo in the near future. Thank you and regards, More 

Singapore, Singapore
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 27, 2015

We have stayed at this hotel, when it was the Sheraton, on two previous occaisons. This is a very comfortable family hotel. The staff have always been helpul. Although not in the center of Sapporo, it is very convienently located next to the Shin-Sapporo station. One great feature for those traveling with children - this hotel has a coin-op laundry.

Was this review helpful? Yes
HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for staying with us at Hotel Emisia Sapporo and also thank you for sharing your feedback during your stay. We do try our best to provide great service and facility. We look forward to welcoming you back to Hotel Emisia Sapporo in the near future. Best regards, Hotel Emisia Sapporo More 

Tokyo, Japan
Level Contributor
161 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed November 11, 2014

So far my experiences at Hotels in Hokkaido were not always positive, but this venue (formerly Sheraton Hotel) was not too bad. Rooms are clean and spacious, while some refurbishment would not be too bad. Not a place for vacation, but for business it's fine. Bed is confortable and breakfast is fine (I liked the pancakes with whipped cream), but... More 

Was this review helpful? Yes 1
HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for sharing your feedback during your stay with us. Look forward to welcoming you back to Hotel Emisia Sapporo in the near future. Best regards, More 

Pune, India
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 29, 2014

The rooms are pretty worn out and requires complete overhaul. The location is not central except that the metro train station is at the distance of 3 mins. So one can catch metro to reach the Sapporo main station which is the hub of all the activities including restaurants. The biggest let down was no gym, no swimming pool at... More 

Was this review helpful? Yes 1
HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for sharing your feedback during your stay with us at Hotel Emisia Sapporo. We do try our best to improve our service qualities and maintain our facility. We look forward to welcoming you back to Hotel Emisia Sapporo. Best regards, More 

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