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Hotel Emisia Sapporo

4.0 of 5 5-5-25 Atsubetsu Chuo 2 Jo, Atsubetsu-ku, Sapporo 004-0052, Hokkaido
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Hotel Emisia Sapporo
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Hotel Emisia Sapporo
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485 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Irvine
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Since Japan is known for hotels with very small rooms, this was surprisingly big. The one incident I had was with the cleaning lady. I was in the room and she knocked on the door. I think she was asking when I will vacate the room but since she did not speak english and I did not speak japanese, it... More 

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Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 27, 2015

We have stayed at this hotel, when it was the Sheraton, on two previous occaisons. This is a very comfortable family hotel. The staff have always been helpul. Although not in the center of Sapporo, it is very convienently located next to the Shin-Sapporo station. One great feature for those traveling with children - this hotel has a coin-op laundry.

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HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for staying with us at Hotel Emisia Sapporo and also thank you for sharing your feedback during your stay. We do try our best to provide great service and facility. We look forward to welcoming you back to Hotel Emisia Sapporo in the near future. Best regards, Hotel Emisia Sapporo More 

Tokyo, Japan
Top Contributor
159 reviews 159 reviews
57 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 11, 2014

So far my experiences at Hotels in Hokkaido were not always positive, but this venue (formerly Sheraton Hotel) was not too bad. Rooms are clean and spacious, while some refurbishment would not be too bad. Not a place for vacation, but for business it's fine. Bed is confortable and breakfast is fine (I liked the pancakes with whipped cream), but... More 

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HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for sharing your feedback during your stay with us. Look forward to welcoming you back to Hotel Emisia Sapporo in the near future. Best regards, More 

Pune, India
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 29, 2014

The rooms are pretty worn out and requires complete overhaul. The location is not central except that the metro train station is at the distance of 3 mins. So one can catch metro to reach the Sapporo main station which is the hub of all the activities including restaurants. The biggest let down was no gym, no swimming pool at... More 

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HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for sharing your feedback during your stay with us at Hotel Emisia Sapporo. We do try our best to improve our service qualities and maintain our facility. We look forward to welcoming you back to Hotel Emisia Sapporo. Best regards, More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 27, 2014

The hotel was nice over all on first glance. But at a second glance you can tell the hotel is rather dated and in need of major updates. The location was excellent literally 3 minute walk from the Shin-Sapporo station, you can actually see the hotel from the train station. Also as of Oct 1, 2014 the name of the... More 

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HESRooms, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for sharing your feedback during your stay with us. First of all, we do apologize for your inconvenience that you had difficulty to find out our information of re-branded from Sheraton to Emisia. We do try our best to keep facility maintained. Again, thank you for your comment. Best regards, Hotel emisia Sappoo More 

Seoul, Seoul, South Korea
Top Contributor
59 reviews 59 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 12, 2014 via mobile

I stayed at the hotel to attend a conference in the hotel. So basically, I stayed in the hotel the most of the time, and was not disappointed. Would not be my choice for vacation, but I still do not have much complaints. Actually, I remember one thing: Maybe it was because a lot of conference attendees arrived at the... More 

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Thirai, Director of Rooms at Hotel Emisia Sapporo, responded to this review

Dear Guest, Thank you for staying with us at Hotel emisia Sapporo and thank you for your feedback. Look forward to welcoming you back to Hotel emisia Sapporo. Best regards, Hotel emisia Sapporo More 

Bangkok, Thailand
Top Contributor
63 reviews 63 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed September 27, 2014

My wife and I arrived in Sapporo around mid-day, the check-in time at the Sheraton Sapporo Hotel is 3:00 pm, we asked if we could have a room number so we could have lunch at the hotel restaurant and charge the meal to the room, however this was not possible as check in was 3:00 pm. Eventually we got them... More 

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Hong Kong, China
Contributor
19 reviews 19 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 1, 2014

Sheraton Standard, but you have to book Western room to get bigger room and large window. Standard room is too small and not worth it. The price is reasonable but the hotel is a little bit far away to downtown Sapporo.

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Contributor
19 reviews 19 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 30, 2014

I like the spa. Hum,Sarami, Olive and Hokkaido vegetables are so delicious at the breakfast.

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Hong Kong, null, Hong Kong
Contributor
19 reviews 19 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 26, 2014

Location: quite good, next to Shin-Sapporo Station. Around 8-10 minutes from Sapporo Station by JR Train. Also, easy and quick access to the New Chitose airport (roughly 20 minutes). There are some restaurants and shopping centres near the JR Station. Room: Quite spacious in Japan. Quite loud noise by the elevators (particularly noticeable at night). Elevators were terribly slow -... More 

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Additional Information about Hotel Emisia Sapporo

Address: 5-5-25 Atsubetsu Chuo 2 Jo, Atsubetsu-ku, Sapporo 004-0052, Hokkaido
Location: Japan > Hokkaido > Sapporo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Emisia Sapporo 4*
Number of rooms: 511
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Also Known As:
Sheraton Sapporo
Sapporo Sheraton
Hotel Style:
#15 Spa Hotel in Sapporo
#16 Luxury Hotel in Sapporo

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