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New Otani Inn Sapporo

3.5 of 5 1-1-1 Kita 2jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0002, Japan (Formerly Hotel New Otani Sapporo, ホテルニューオータニ札幌)
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New Otani Inn Sapporo
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New Otani Inn Sapporo
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New Otani Inn Sapporo
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186 reviews from our community

Traveler rating
    27
    93
    53
    8
    5
See reviews for
45
29
44
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 9, 2014

Hotel is above average in facilities and location. It's rooms are average size but well furnished. Nice pajamas, slippers, tea kettle and bath room is big. Nice toiletries are provided. Very close to all the shopping streets and restaurants. Service is efficient. Thoughtful extras are provided when there's a need. Eg.. Extension cords, etc. hotel is suitable for business and... More

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ニューオータニイン札幌, お客様担当マネージャー at New Otani Inn Sapporo, responded to this review

Thank you very much for your stay with us. We hope you enjoyed your stay in Sapporo. We are looking forward to serving you again. More

Sydney
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 30, 2014

Not our choice of hotel but had no choice. Very outdated rooms, very small and confined. Breakfast was good. Staff were very friendly and accommodating. Good location. Overpriced for Sapporo standards we paid 77,000 yen (per night) for 2 rooms, 5 people incl breakfast. They are rated 4 stars but I am well travelled and would rate this 2.5 stars... More

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Akita, Japan
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 12, 2014

I stayed here whilst visiting for the sinew festival in a Sapporo. The staff were so polite, originally speaking to me in Englush before realising that I could speak Japanese. The bed was so comfortable and the room was very comfortable. I have no experience other than this though, as I spent most if my days out walking around, instead... More

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 5, 2014

I stayed at this hotel for my business trip. The staff are kind and willing to help me read the map for my meeting place. The bed is so comfy, the room is clean and I really love the bathtub. After a long day fighting in the meeting room, I think this hotel is good for me. It's located near... More

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Senior Contributor
32 reviews 32 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 11, 2013 via mobile

Stayed at the hotel for 6 nights as a group of us were doing the Hokkaido Marathon. It's well located to the starting area & end point (about 10min walk); also walking distance to the JR Station & Susukino area. Excellent location. Hotel is a little dated & old but still fairly well maintained. Rooms were clean and size is... More

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bobo
Contributor
19 reviews 19 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 24, 2013

I stayed here for my last night of my Hakkaido winter trip. The furniture is worn out, small room but better than I expected. Not far from Sapporo JR. We managed to walk there on the snow with our big suitcase. The staff can speak English. As we booked the rooms at low price, it is value for money, especially... More

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Yokosuka, Japan
Top Contributor
117 reviews 117 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 8, 2013

The hotel was about 3 blocks from the JR station. It was very convent with good restaurants in the same block. The subway stations are close but it always seems that you need to walk a long way to the subway in this area. The rooms were nice. They had a big buffet fro breakfast with a good selection of... More

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New York City, New York
Top Contributor
59 reviews 59 reviews
58 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed December 24, 2012

A large older hotel with a good location in Sapporo, between Odori park and the train station. Service is lackluster, staff doesn't smile or seem to want to help. Physical product is old, but clean. Was fairly glad I was only at the property for one night. Wouldn't recommend other than for just a bed at a decent location. Really... More

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Singapore
Top Contributor
128 reviews 128 reviews
58 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed October 17, 2012

Had to stay overnight in Sapporo and move out to Otaru the next day by JR. We tried to look for a hotel near to the JR station for convenience as we are a group of 7 with large luggage bags. The usual Toyoko Inns and JR Inn nearby did not seem to offer triple sharing rooms. Managed to find... More

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Kuala Lumpur
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 4, 2012

For the rate we paid I would think this is one of the best deal in Sapporo. The service is 5 stars to me. We were trying to rent a car and the girl at the counter went all the way out and brought us to the car rental next door and did all the translation. The staffs smiled all... More

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Additional Information about New Otani Inn Sapporo

Address: 1-1-1 Kita 2jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0002, Japan (Formerly Hotel New Otani Sapporo, ホテルニューオータニ札幌)
Phone Number:
Location: Japan > Hokkaido > Sapporo > Sapporo Station , Odori Station , Bus Center Mae Station
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — New Otani Inn Sapporo 3.5*
Number of rooms: 340
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