We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 143 Sapporo hotels

New Otani Inn Sapporo

3.5 of 5 Hotel   |   1-1-1 Kita 2jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0002, Japan
Hotel website
Hotel amenities
Offers & Announcements
Package Deal
Save Saved
You added New Otani Inn Sapporo to your Saves list
New Otani Inn Sapporo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #91 of 143 Hotels in Sapporo
A recent review
4 of 5 stars Reviewed August 9, 2014
PAXX3483 Singapore, Singapore
Write a Review

174 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2014

Hotel is above average in facilities and location. It's rooms are average size but well furnished. Nice pajamas, slippers, tea kettle and bath room is big. Nice toiletries are provided. Very close to all the shopping streets and restaurants. Service is efficient. Thoughtful extras are provided when there's a need. Eg.. Extension cords, etc. hotel is suitable for business and... More

Was this review helpful? Yes 1
ニューオータニイン札幌, お客様担当マネージャー at New Otani Inn Sapporo, responded to this review

Thank you very much for your stay with us. We hope you enjoyed your stay in Sapporo. We are looking forward to serving you again. More

Senior Contributor
28 reviews 28 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 30, 2014

Not our choice of hotel but had no choice. Very outdated rooms, very small and confined. Breakfast was good. Staff were very friendly and accommodating. Good location. Overpriced for Sapporo standards we paid 77,000 yen (per night) for 2 rooms, 5 people incl breakfast. They are rated 4 stars but I am well travelled and would rate this 2.5 stars... More

Was this review helpful? Yes
Akita, Japan
14 reviews 14 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 12, 2014

I stayed here whilst visiting for the sinew festival in a Sapporo. The staff were so polite, originally speaking to me in Englush before realising that I could speak Japanese. The bed was so comfortable and the room was very comfortable. I have no experience other than this though, as I spent most if my days out walking around, instead... More

Was this review helpful? Yes 1
Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 5, 2014

I stayed at this hotel for my business trip. The staff are kind and willing to help me read the map for my meeting place. The bed is so comfy, the room is clean and I really love the bathtub. After a long day fighting in the meeting room, I think this hotel is good for me. It's located near... More

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 11, 2013 via mobile

Stayed at the hotel for 6 nights as a group of us were doing the Hokkaido Marathon. It's well located to the starting area & end point (about 10min walk); also walking distance to the JR Station & Susukino area. Excellent location. Hotel is a little dated & old but still fairly well maintained. Rooms were clean and size is... More

Was this review helpful? Yes
19 reviews 19 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 24, 2013

I stayed here for my last night of my Hakkaido winter trip. The furniture is worn out, small room but better than I expected. Not far from Sapporo JR. We managed to walk there on the snow with our big suitcase. The staff can speak English. As we booked the rooms at low price, it is value for money, especially... More

Was this review helpful? Yes
Yokosuka, Japan
Top Contributor
108 reviews 108 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 8, 2013

The hotel was about 3 blocks from the JR station. It was very convent with good restaurants in the same block. The subway stations are close but it always seems that you need to walk a long way to the subway in this area. The rooms were nice. They had a big buffet fro breakfast with a good selection of... More

Was this review helpful? Yes
New York City, New York
Top Contributor
59 reviews 59 reviews
58 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed December 24, 2012

A large older hotel with a good location in Sapporo, between Odori park and the train station. Service is lackluster, staff doesn't smile or seem to want to help. Physical product is old, but clean. Was fairly glad I was only at the property for one night. Wouldn't recommend other than for just a bed at a decent location. Really... More

Was this review helpful? Yes
Top Contributor
128 reviews 128 reviews
58 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed October 17, 2012

Had to stay overnight in Sapporo and move out to Otaru the next day by JR. We tried to look for a hotel near to the JR station for convenience as we are a group of 7 with large luggage bags. The usual Toyoko Inns and JR Inn nearby did not seem to offer triple sharing rooms. Managed to find... More

Was this review helpful? Yes
Kuala Lumpur
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 4, 2012

For the rate we paid I would think this is one of the best deal in Sapporo. The service is 5 stars to me. We were trying to rent a car and the girl at the counter went all the way out and brought us to the car rental next door and did all the translation. The staffs smiled all... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage New Otani Inn Sapporo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to New Otani Inn Sapporo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Otani Inn Sapporo

Address: 1-1-1 Kita 2jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0002, Japan
Phone Number:
Location: Japan > Hokkaido > Sapporo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — New Otani Inn Sapporo 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Travelocity, Tingo, Despegar.com, Rakuten, JAPANiCAN, Odigeo and Venere so you can book your New Otani Inn Sapporo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

73 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (43)
Dining (3)
Hotel & grounds (8)
Room/suite (12)
Bathroom (5)
View from room (1)
Other (14)

Management photos: Courtesy of the property manager

All management photos (31)
Hotel & grounds (5)
Dining (2)
View from room (1)
Other (23)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Sapporo with
any amenities