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All 143 Sapporo hotels

New Otani Inn Sapporo

3.5 of 5 Hotel   |   1-1-1 Kita2jonishi , Chuo-ku, Sapporo, Hokkaido 060-0002, Japan
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Ranked #82 of 143 hotels in Sapporo
A recent review
4 of 5 stars Reviewed February 12, 2014
KogumaChan Akita, Japan
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161 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not our choice of hotel but had no choice. Very outdated rooms, very small and confined. Breakfast was good. Staff were very friendly and accommodating. Good location. Overpriced for Sapporo standards we paid 77,000 yen (per night) for 2 rooms, 5 people incl breakfast. They are rated 4 stars but I am well travelled and would rate this 2.5 stars... More

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Akita, Japan
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 12, 2014

I stayed here whilst visiting for the sinew festival in a Sapporo. The staff were so polite, originally speaking to me in Englush before realising that I could speak Japanese. The bed was so comfortable and the room was very comfortable. I have no experience other than this though, as I spent most if my days out walking around, instead... More

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 5, 2014

I stayed at this hotel for my business trip. The staff are kind and willing to help me read the map for my meeting place. The bed is so comfy, the room is clean and I really love the bathtub. After a long day fighting in the meeting room, I think this hotel is good for me. It's located near... More

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Senior Contributor
32 reviews 32 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 11, 2013 via mobile

Stayed at the hotel for 6 nights as a group of us were doing the Hokkaido Marathon. It's well located to the starting area & end point (about 10min walk); also walking distance to the JR Station & Susukino area. Excellent location. Hotel is a little dated & old but still fairly well maintained. Rooms were clean and size is... More

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18 reviews 18 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 24, 2013

I stayed here for my last night of my Hakkaido winter trip. The furniture is worn out, small room but better than I expected. Not far from Sapporo JR. We managed to walk there on the snow with our big suitcase. The staff can speak English. As we booked the rooms at low price, it is value for money, especially... More

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Yokosuka, Japan
Top Contributor
99 reviews 99 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 8, 2013

The hotel was about 3 blocks from the JR station. It was very convent with good restaurants in the same block. The subway stations are close but it always seems that you need to walk a long way to the subway in this area. The rooms were nice. They had a big buffet fro breakfast with a good selection of... More

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New York City, New York
Top Contributor
59 reviews 59 reviews
58 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed December 24, 2012

A large older hotel with a good location in Sapporo, between Odori park and the train station. Service is lackluster, staff doesn't smile or seem to want to help. Physical product is old, but clean. Was fairly glad I was only at the property for one night. Wouldn't recommend other than for just a bed at a decent location. Really... More

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Top Contributor
118 reviews 118 reviews
57 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed October 17, 2012

Had to stay overnight in Sapporo and move out to Otaru the next day by JR. We tried to look for a hotel near to the JR station for convenience as we are a group of 7 with large luggage bags. The usual Toyoko Inns and JR Inn nearby did not seem to offer triple sharing rooms. Managed to find... More

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Kuala Lumpur
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 4, 2012

For the rate we paid I would think this is one of the best deal in Sapporo. The service is 5 stars to me. We were trying to rent a car and the girl at the counter went all the way out and brought us to the car rental next door and did all the translation. The staffs smiled all... More

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Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 7, 2011

Part of our 7D Hokkaido tour, probably the largest room we had of japanese standard.. Spotless clean. Good variety for breakfast but sorry no room slippers allowed at the restaurant.

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Additional Information about New Otani Inn Sapporo

Address: 1-1-1 Kita2jonishi , Chuo-ku, Sapporo, Hokkaido 060-0002, Japan
Phone Number:
Location: Japan > Hokkaido > Sapporo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — New Otani Inn Sapporo 3.5*
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