We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Otani Inn Sapporo

3.5 of 5 1-1-1 Kita 2jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Hotel website
Hotel deals
Special Offer
Package Deal
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
New Otani Inn Sapporo
Professional photos View all
Browse nearby
New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
Write a Review

208 reviews from our community

Traveler rating
    32
    105
    56
    10
    5
See reviews for
49
31
47
61
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (208)
  • Mar-May only
    (42)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (49)
All months
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 1, 2014

Booked 4 rooms and stayed for 2 nights. No issues with the housekeeping, Car Park lots available in the basement, we paid 3000 Yen for two nights for ONE car parking fee. Only downside is there aren't any Mandarin TV Channel in the rooms.

Was this review helpful? Yes
ニューオータニイン札幌, お客様担当マネージャー at New Otani Inn Sapporo, responded to this review

Thank you very much for staying in New Otani Inn Sapporo and posting your comments. We hope to welcome you again. More 

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 9, 2014

Hotel is above average in facilities and location. It's rooms are average size but well furnished. Nice pajamas, slippers, tea kettle and bath room is big. Nice toiletries are provided. Very close to all the shopping streets and restaurants. Service is efficient. Thoughtful extras are provided when there's a need. Eg.. Extension cords, etc. hotel is suitable for business and... More 

Was this review helpful? Yes 1
ニューオータニイン札幌, お客様担当マネージャー at New Otani Inn Sapporo, responded to this review

Thank you very much for your stay with us. We hope you enjoyed your stay in Sapporo. We are looking forward to serving you again. More 

Sydney
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 30, 2014

Not our choice of hotel but had no choice. Very outdated rooms, very small and confined. Breakfast was good. Staff were very friendly and accommodating. Good location. Overpriced for Sapporo standards we paid 77,000 yen (per night) for 2 rooms, 5 people incl breakfast. They are rated 4 stars but I am well travelled and would rate this 2.5 stars... More 

Was this review helpful? Yes
Akita, Japan
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 12, 2014

I stayed here whilst visiting for the sinew festival in a Sapporo. The staff were so polite, originally speaking to me in Englush before realising that I could speak Japanese. The bed was so comfortable and the room was very comfortable. I have no experience other than this though, as I spent most if my days out walking around, instead... More 

Was this review helpful? Yes 2
Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 5, 2014

I stayed at this hotel for my business trip. The staff are kind and willing to help me read the map for my meeting place. The bed is so comfy, the room is clean and I really love the bathtub. After a long day fighting in the meeting room, I think this hotel is good for me. It's located near... More 

Was this review helpful? Yes
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 11, 2013 via mobile

Stayed at the hotel for 6 nights as a group of us were doing the Hokkaido Marathon. It's well located to the starting area & end point (about 10min walk); also walking distance to the JR Station & Susukino area. Excellent location. Hotel is a little dated & old but still fairly well maintained. Rooms were clean and size is... More 

Was this review helpful? Yes
bobo
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 24, 2013 via mobile

I stayed here for my last night of my Hakkaido winter trip. The furniture is worn out, small room but better than I expected. Not far from Sapporo JR. We managed to walk there on the snow with our big suitcase. The staff can speak English. As we booked the rooms at low price, it is value for money, especially... More 

Was this review helpful? Yes 1
Yokosuka, Japan
Top Contributor
127 reviews 127 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 8, 2013

The hotel was about 3 blocks from the JR station. It was very convent with good restaurants in the same block. The subway stations are close but it always seems that you need to walk a long way to the subway in this area. The rooms were nice. They had a big buffet fro breakfast with a good selection of... More 

Was this review helpful? Yes
New York City, New York
Top Contributor
59 reviews 59 reviews
58 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed December 24, 2012

A large older hotel with a good location in Sapporo, between Odori park and the train station. Service is lackluster, staff doesn't smile or seem to want to help. Physical product is old, but clean. Was fairly glad I was only at the property for one night. Wouldn't recommend other than for just a bed at a decent location. Really... More 

Was this review helpful? Yes
Singapore
Top Contributor
138 reviews 138 reviews
58 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed October 17, 2012

Had to stay overnight in Sapporo and move out to Otaru the next day by JR. We tried to look for a hotel near to the JR station for convenience as we are a group of 7 with large luggage bags. The usual Toyoko Inns and JR Inn nearby did not seem to offer triple sharing rooms. Managed to find... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to New Otani Inn Sapporo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Otani Inn Sapporo

Address: 1-1-1 Kita 2jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Phone Number:
Location: Japan > Hokkaido > Sapporo > Sapporo Station , Odori Station , Bus Center Mae Station
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — New Otani Inn Sapporo 3.5*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, EasyToBook, Despegar.com, Priceline, Hotels.com, Travelocity, JAPANiCAN, Rakuten, Odigeo and Tingo so you can book your New Otani Inn Sapporo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Hotel & grounds (10)
Viewed
Dining (5)
Viewed
Room/suite (12)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (11)
Viewed
Dining (7)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay