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Renaissance Sapporo Hotel

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1-1 Toyohira 4-Jo 1-Chome, Toyohira-ku, Sapporo 062-0904, Hokkaido
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Renaissance Sapporo Hotel
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Renaissance Sapporo Hotel
Renaissance Sapporo Hotel
Renaissance Sapporo Hotel
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290 reviews from our community

Traveler rating
    70
    149
    56
    8
    7
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87
70
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57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (290)
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    (63)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (81)
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    (75)
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Singapore
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 13, 2015

We spent four nights here with a break in between to go to a ryokan. It's an interesting blocky building and fits well into the rest of Sapporo - i.e. beige and grey and shaped like a PC from 1996 laid on its side. Inside it's mostly the same with the exception of the lobby(massive ceiling mural) and the restaurants... More 

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Honolulu, HI
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed March 4, 2015

The entrance leads you across a bridge and waterway by creative lighting into a spacious and beautiful lobby with a 2 story vaulted ceiling in the European grand style. It's pure elegance regardless of its construction date. It has a beautifully furnished coffee and tea lobby on a tiered level that lends an additional touch of elegance. The staff? They... More 

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RenaissanceSapporo, Guest Relations Manager at Renaissance Sapporo Hotel, responded to this review

Thank you very much for your stay at Renaissance Sapporo Hotel. We are delighted to read your wonderful review and really happy to lean that we met your expectations in every area of the hotel especially with the Concierge service. Answering your insightful questions for Japanese culture gave us an opportunity to reconsider our own further and deeper. We shared... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 28, 2015

The hotel is on the Toyohira river bank and quite far from almost everywhere I want to walk to . Under the lobby floor there are some shops . (Across the street is Lawson .) The room we stayed was comfortable and clean . Complimentary coffee is very good.

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RenaissanceSapporo, Guest Relations Manager at Renaissance Sapporo Hotel, responded to this review

Thank you for taking time to share your comments on your recent stay. We were very pleased to read that you had a comfortable stay at our hotel. As you mentioned, our location may not be the most convenient area for general tourist spots. To be of least help, we provide free ride by shuttle to and from Sapporo Station.... More 

Seoul, South Korea
Top Contributor
265 reviews 265 reviews
105 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed February 24, 2015

Located 15 minutes walking from Susukino entertainment district. The rooms are big and comfortable, but the furniture is slightly run-down, some walls have crevices and the carpet stained here and there. Once we felt a sewage smell coming from the bathroom. Kettle and green tea are provided. Bathroom amenities are available and replaced everyday. Pajamas are also provided. Hotel guests... More 

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Virginia
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 13, 2015

I generally like this place. ¥1200-1500 cab ride from Sapporo train station. Multiple staff greet you on arrival and are willing to help with luggage. Quick check-in (the lobby ceiling is amazing), then they come up to the room to explain the amenities (a nice touch). Rooms definitely are physically dated (think minimal outlets for electronics) but their use of... More 

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2 reviews
5 of 5 stars Reviewed January 31, 2015

My friends and I had a memorable stay in Renaissance! Really good service, the hotel was beautiful, delicious buffet breakfast, and very strategic location. Got a shuttle service to our next accommodation, and we got ferried in an Audi, for free! What a great way to end our stay in Renaissance. I miss Hokkaido! Definitely planning to re-visit. ;)

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Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 5, 2015

The location is good and a 10 minute walk to the center of the shopping and eating district of the city. The hotel itself is tired and in need of renovation. The interior of the room are old and and a 70's to it. The space is ok and the wi-fi worked good. The breakfast was below pare and the... More 

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Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 28, 2014

I must say I am very impressed with the service rendered by all the staff at the hotel. Their excellent service was displayed all the way before I checked in. On the excellent service: 1. They responded to all my email queries and took the initiative to inform me where there were changes and updates. 2. They acceded my request... More 

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 24, 2014

Lovely stay at Renaissance, the hotel is aged but still in excellent condition with charm and warmth. The club has light refreshments and the beverage options you should find in a club lounge. Staff were very friendly, helpful and spoke English well. Great warm lap pool with Japanese style baths.

Was this review helpful? Yes 2
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 15, 2014

Our family thoroughly enjoyed our stay at the Renaissance Sapporo, from the minute we walked in the door until our check-out everything was fabulous! The customer service at this hotel is second to none and nothing is spared in the classy, yet subtle ambiance of the lobby and the guest rooms. Our room was spacious, (even by American standards), it... More 

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