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Renaissance Sapporo Hotel

4.0 of 5 Hotel   |   1-1 Toyohira 4-Jo 1-Chome, Toyohira-ku, Sapporo, Hokkaido 062-0904, Japan (Gakuenmae Station)
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Ranked #63 of 160 Hotels / Ryokan in Sapporo
A recent review
5 of 5 stars reviewed 1 week ago
Ila D
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258 reviews from our community

Traveler rating
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    135
    48
    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our family thoroughly enjoyed our stay at the Renaissance Sapporo, from the minute we walked in the door until our check-out everything was fabulous! The customer service at this hotel is second to none and nothing is spared in the classy, yet subtle ambiance of the lobby and the guest rooms. Our room was spacious, (even by American standards), it... More

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Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked the Deluxe twin on the Club Floor. We enjoyed the 10th floor with views of the city and river. The staff were extremely helpful and spoke English very well. Even though it is a bit far out of town the access to trains / trams and the use of the shuttle bus did not create a problem for... More

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Pitas, Sabah, Malaysia
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 17, 2014

Overall its a nice and elegant hotel. Nice ambient and environment. It has a very elegant setting with modern features and yet subtle on its decoration and lighting. Location wise not in the city centre but a walk away from the all the good spots and yet a view of the Toyohira River is great especially during sunrise. A walk... More

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New York City, New York
Top Contributor
147 reviews 147 reviews
73 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed August 2, 2014

Me and my sister stayed here for a night while our stay in Sapporo. The hotel itself looks pretty good but room is bit outdated. Stuff are nice and they speak pretty good English. Problem is the location, it is far from Sapporo station or any subway station in that matter. We took subway from Sapporo station to Susukino then... More

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RenaissanceSapporo, Guest Relations Manager at Renaissance Sapporo Hotel, responded to this review

Thank you very much for your comment. We are sorry that we made you move to the other room due to the odd smell. Together with engineers, our front staffs did extra patrol that night to make sure the smell was no harm. To date, we do not find any malfunction of our facility and smell is no longer exists.... More

Genève
Top Contributor
127 reviews 127 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed July 25, 2014

The room was confortable and nice. The hotel is not really well situated (a bit far from center) but not so bad too. There is no view from the room. The staff is very nice and helped us to book in a restaurant. The parking is convenient and cheap.

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RenaissanceSapporo, concierge at Renaissance Sapporo Hotel, responded to this review

Dear Mr. Jeremy Blanc. Thank you very much for returning the survey and we are happy to read your comment that you found our hotel comfortable and nice, and especially about the part complimenting our staff. Regarding location and view, unfortunately, there is nothing we can do about it but to be of least convenience, we have started shuttle bus service free of... More

Kyoto, Japan
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 21, 2014

The bellman was so nice and no tipping. Huge smiles on the employees. Everyone was more than kind. The parking garage is big and price per night is only 600 yen ($6) as opposed to $35 at the SF Marriott. The 12th floor happy hour lounge for members is so luxurious - drinks, canapes, ravioli and fried fish, cheeses, breads,... More

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HK
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 8, 2014

We stayed 4 nights at Renaissance Sapporo and is very much enjoying the stays. our room is on the top level and the room size is the biggest among the hotels I've stayed in Hokkaido probably due to it's business hotel nature. No one would complain about the room size or the bathroom size at all. Our room faces the... More

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Singapore
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 23, 2014

Stayed in this hotel for 2 nights in Feb. It's a comfortable stay. The room was bigger than the usual hotel rooms in Japan. The bath room was quite huge with both bath tub as well as shower. The bed was rather comfortable. Bath room slippers and toiletries were all provided for. There's free wifi which was a surprise for... More

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Philadelphia, Pennsylvania
2 reviews
4 of 5 stars Reviewed January 2, 2014

Stayed at this hotel in sapporo for two days back in december, it is a decent hotel for business and a short stay. Staff were accommodating. The rooms are a bit dated but they are bigger than most rooms in Japan. The amenities in the room were okay, the temperature was difficult to control, had to open my window. The... More

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Philadelphia
Top Contributor
86 reviews 86 reviews
81 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 30, 2013

This hotel needs an update. The furniture in the rooms is old and worn out and so are the carpets. The temp in the room is not controlled easily so if youre hot in the winter you have to open the window. The food here is very mediocre including the breakfast. If you are looking for an American type hotel... More

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Additional Information about Renaissance Sapporo Hotel

Address: 1-1 Toyohira 4-Jo 1-Chome, Toyohira-ku, Sapporo, Hokkaido 062-0904, Japan
Location: Japan > Hokkaido > Sapporo > Gakuenmae Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance Sapporo Hotel 4*
Number of rooms: 323
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Also Known As:
Renaissance Sapporo
Sapporo Renaissance

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