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Renaissance Sapporo Hotel

4.0 of 5 1-1 Toyohira 4-Jo 1-Chome, Toyohira-ku, Sapporo 062-0904, Hokkaido
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Renaissance Sapporo Hotel
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Renaissance Sapporo Hotel
Renaissance Sapporo Hotel
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270 reviews from our community

Traveler rating
    62
    141
    52
    8
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is good and a 10 minute walk to the center of the shopping and eating district of the city. The hotel itself is tired and in need of renovation. The interior of the room are old and and a 70's to it. The space is ok and the wi-fi worked good. The breakfast was below pare and the... More 

Was this review helpful? Yes 1
Singapore
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I must say I am very impressed with the service rendered by all the staff at the hotel. Their excellent service was displayed all the way before I checked in. On the excellent service: 1. They responded to all my email queries and took the initiative to inform me where there were changes and updates. 2. They acceded my request... More 

Was this review helpful? Yes 2
Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 24, 2014

Lovely stay at Renaissance, the hotel is aged but still in excellent condition with charm and warmth. The club has light refreshments and the beverage options you should find in a club lounge. Staff were very friendly, helpful and spoke English well. Great warm lap pool with Japanese style baths.

Was this review helpful? Yes 2
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 15, 2014

Our family thoroughly enjoyed our stay at the Renaissance Sapporo, from the minute we walked in the door until our check-out everything was fabulous! The customer service at this hotel is second to none and nothing is spared in the classy, yet subtle ambiance of the lobby and the guest rooms. Our room was spacious, (even by American standards), it... More 

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Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 25, 2014

We booked the Deluxe twin on the Club Floor. We enjoyed the 10th floor with views of the city and river. The staff were extremely helpful and spoke English very well. Even though it is a bit far out of town the access to trains / trams and the use of the shuttle bus did not create a problem for... More 

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Pitas, Sabah, Malaysia
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 17, 2014

Overall its a nice and elegant hotel. Nice ambient and environment. It has a very elegant setting with modern features and yet subtle on its decoration and lighting. Location wise not in the city centre but a walk away from the all the good spots and yet a view of the Toyohira River is great especially during sunrise. A walk... More 

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New York City, New York
Top Contributor
147 reviews 147 reviews
73 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed August 2, 2014

Me and my sister stayed here for a night while our stay in Sapporo. The hotel itself looks pretty good but room is bit outdated. Stuff are nice and they speak pretty good English. Problem is the location, it is far from Sapporo station or any subway station in that matter. We took subway from Sapporo station to Susukino then... More 

Was this review helpful? Yes 1
RenaissanceSapporo, Guest Relations Manager at Renaissance Sapporo Hotel, responded to this review

Thank you very much for your comment. We are sorry that we made you move to the other room due to the odd smell. Together with engineers, our front staffs did extra patrol that night to make sure the smell was no harm. To date, we do not find any malfunction of our facility and smell is no longer exists.... More 

Genève
Top Contributor
127 reviews 127 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 25, 2014

The room was confortable and nice. The hotel is not really well situated (a bit far from center) but not so bad too. There is no view from the room. The staff is very nice and helped us to book in a restaurant. The parking is convenient and cheap.

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RenaissanceSapporo, concierge at Renaissance Sapporo Hotel, responded to this review

Dear Mr. Jeremy Blanc. Thank you very much for returning the survey and we are happy to read your comment that you found our hotel comfortable and nice, and especially about the part complimenting our staff. Regarding location and view, unfortunately, there is nothing we can do about it but to be of least convenience, we have started shuttle bus service free of... More 

Kyoto, Japan
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 21, 2014

The bellman was so nice and no tipping. Huge smiles on the employees. Everyone was more than kind. The parking garage is big and price per night is only 600 yen ($6) as opposed to $35 at the SF Marriott. The 12th floor happy hour lounge for members is so luxurious - drinks, canapes, ravioli and fried fish, cheeses, breads,... More 

Was this review helpful? Yes 1
HK
Top Contributor
51 reviews 51 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 8, 2014

We stayed 4 nights at Renaissance Sapporo and is very much enjoying the stays. our room is on the top level and the room size is the biggest among the hotels I've stayed in Hokkaido probably due to it's business hotel nature. No one would complain about the room size or the bathroom size at all. Our room faces the... More 

Was this review helpful? Yes 2
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Additional Information about Renaissance Sapporo Hotel

Address: 1-1 Toyohira 4-Jo 1-Chome, Toyohira-ku, Sapporo 062-0904, Hokkaido
Location: Japan > Hokkaido > Sapporo > Gakuenmae Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance Sapporo Hotel 4*
Number of rooms: 323
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Also Known As:
Renaissance Sapporo
Sapporo Renaissance
Hotel Style:
#13 Luxury Hotel in Sapporo

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