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Mercure Hotel Sapporo

Certificate of Excellence
2-2-4 Minami 4 Jo Nishi, Chuo-ku, Sapporo 064-0804, Hokkaido
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1 room 1 adult
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Mercure Hotel Sapporo
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807 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Mercure Hotel Sapporo locates in a busy street with a lot of dining and shopping places closed by. Room is tiny but clean with everything you need, The design of the room is modern. Check in place is in 3/F floor. The hotel staff is polite and helpful although the English is not fluent. The breakfast is nice with variety... More 

Helpful?
Thank ManSolo223
Singapore, Singapore
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In keeping with the Accord group the entrance to this hotel together with the reception is nothing to write home about. It looks cheap. However, we were pleasantly surprised by the size of the deluxe twin room which was made up to sleep four. We immediately requested for the two additional beds to be removed and upon our return less... More 

Helpful?
Thank Leo R
MercureHotelSapporo, マネージャー at Mercure Hotel Sapporo, responded to this review

Hi Leo R, Thank you for taking the time to share your experience of your journey through the Hotel. Great to hear you enjoyed the room and the service provided from the staff in Housekeeping through to the team at the Front Desk. We are fortunate to be in a central location to the sites, sounds and cuisine of Sapporo... More 

Tokyo Prefecture, Japan
1 review
3 of 5 stars Reviewed 3 days ago NEW

We were a little nervous when we snapped up two rooms at this hotel for our family of 5 shortly before the Sapporo Snow Festival. All the other hotels we considered were already booked. However, this hotel turned out to be perfectly pleasant and adequate for us! Be advised that it is very no-frills. The rooms and bathroom are tiny,... More 

Helpful?
Thank winkumsmom
MercureHotelSapporo, マネージャー at Mercure Hotel Sapporo, responded to this review

Hi Mazzeno, Thank you for sharing your experience and we hope you enjoyed the Snow Festival it is one of the highlights of the year for Sapporo. It seems strange that you had a smoking room as the Hotel is 100% non smoking, if you could please contact the Hotel at h7023-fo@accor.com to share your experience that would be fantastic.... More 

kyoto
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Mecure Hotel is in a good location to experience the Sapporo Ice Festival. It is very close to Susikino where the ice sculptures are and a few blocks from Odori Park where most of the festivities take place. The rooms are a reasonable size by Japanese standards and the fit outs are tasteful. There are lots of nearby bars... More 

Helpful?
Thank JanNorthQueensland
MercureHotelSapporo, マネージャー at Mercure Hotel Sapporo, responded to this review

Hi Jan, Thank you for reviewing the Hotel and sharing your experience in Sapporo. Have to admit it does get very cold here during the winter months and it is great to be in such a central location to the local restaurants and bars. This years Snow festival was fantastic and the weather played its part so everyone got to... More 

Hawaii
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is my 4th trip to Sapporo and my 1st time staying off of Odori Park. Since it is very cold in January we decided to stay at a place with many nearby restaurants. The Mercure's location did not disappoint. The restaurant options are endless in Susukino. Also there appeared to be many options for after hour entertainment. The Mercure... More 

Helpful?
Thank Michael-Hawaii
MercureHotelSapporo, マネージャー at Mercure Hotel Sapporo, responded to this review

Hi Michael, As they say location, location, location we definitely have that and thank you for sharing your review. Thank you also for your feedback regarding the bedding and the tour groups we are looking at opportunities to improve flow. Thank you for choosing the Mercure Sapporo and we look forward to welcoming you back to the Hotel. Warm Regards... More 

Killarney
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Heaps of good restaurants nearby with any price range. Room is very spacious considering how small hotels room are in Japan. Stay was fairly confortable however housekeeping wide definately needs some extra work. Average services comparing to other hotels I stayed in Japan.

Helpful?
Thank Emma L
MercureHotelSapporo, マネージャー at Mercure Hotel Sapporo, responded to this review

Hi Emma L, Thank you for you review and great comments regarding the location and size of the rooms. We have to agree that being so close to Susukino and public transport services is definitely a plus. We have taken note of your comments regarding housekeeping and the services available and we would love to gain more insight in to... More 

Taipei, Taiwan
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel impressed me with its excellent service when I checked in at the counter. The employee served us was Miss Suzuki. We wanted to book a table in one of the famous restaurants selling crabs in the surroundings but incurred difficulties because we didn't speak Japanese. The employee was very patient and contacted three restaurants via phone to check... More 

Helpful?
Thank RedearthPeng
MercureHotelSapporo, マネージャー at Mercure Hotel Sapporo, responded to this review

Hi RedearthPeng, Thank you for your review of the Hotel and for mentioning the great service received from Susuki san she certainly is an asset to the Hotel. Fantastic to hear that you had an opportunity to experience the sights, sounds and flavors of Sapporo, the Hotel is certainly in the right spot for enjoying the culinary delights of Hokkaido.... More 

Finland
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel in Susukino area. The area is eye catching during the night when all the signages, neon and led lit billboards create nice atmosphere. The area has many restaurants and shopping facilities. City center attractions - Sapporo TV Tower and Clock Tower - are in the walking distance. The airport bus stops are near the hotel, only a... More 

Helpful?
Thank CalvinHobbes111
MercureHotelSapporo, Front Office at Mercure Hotel Sapporo, responded to this review

Dear CalvinHobbes111 Thank you for staying with us at Mercure Sapporo and thank you for sharing such a wonderful review. We are very happy to hear you enjoyed your stay with us. We would like to also thank you for all of your nice comments about our hotel and also the valuable information for the other customers. We look forward... More 

Adelaide, Australia
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our family of 5 with 3 teenage stayed here for quick stopover after skiing in Niseko. It was cheaper to book 3 rooms for our family of 5,than bother with rollaway bed. Rooms small but smart and spotlessly clean. Location is great - near restaurants and short walk to shopping district and major sights of Clock tower, TV tower and... More 

Helpful?
1 Thank Adelaide65
MercureHotelSapporo, Front office at Mercure Hotel Sapporo, responded to this review

Dear Adelaide65 Thank you for staying with us and taking the time from your busy schedule to share your valuable experience and comments with us. We are glad to hear that you liked the location of our hotel.We are located in the heart of Sapporo downtown area, so it is very convenient for sightseeing, eating, and shopping. Should your travels... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Thankful to Airasiago for including Mercure Hotel in their choices of hotels.Service was excellent especially Ms Mai Miura (efficient and friendly), Ms Noriko Uozumi (very caring) and Mr Bruce Lee (Manager; the staff were truly well trained under his management! Bravo!). Hotel room is spick and span. Stayed there for 6 nights in Jan 2016. It was indeed a pleasant... More 

Helpful?
Thank josephinec877
MercureHotelSapporo, Noriko Uozumi at Mercure Hotel Sapporo, responded to this review

Thank you for staying at Mercure Sapporo and for taking your time to make a comment about our staff. We are happy to hear that you had a great time with us and you liked the location of our hotel as well. If you have any chance to come back to Sapporo, please visit us again! We are looking forward... More 

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