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Mercure Hotel Sapporo

Certificate of Excellence
2-2-4 Minami 4 Jo Nishi, Chuo-ku, Sapporo 064-0804, Hokkaido
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Mercure Hotel Sapporo
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Mercure Hotel Sapporo
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629 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (629)
  • Mar-May only
    (132)
  • Jun-Aug only
    (165)
  • Sep-Nov only
    (153)
  • Dec-Feb only
    (179)
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Senior Contributor
21 reviews 21 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is right by Susukino district, which is super convenient with great food and nightlife. It's also close to subway stops and malls and a 24-hour convenient store. The hotel looks quite new and modern. The amenity is nice and the room is clean. The only thing was that you might run into groups of tours that make the... More 

Was this review helpful? Yes 1
MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear Ms. Pow K, Thank you so much for sharing all of the things that you love about Mercure Sapporo. I have shared your review with our team and they were very thankful for your kind words Thank you again and we hope to see you soon. Front Office Manager, Otomo More 

Perth, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked into the Mercure after Skiing in Niseko. Timed the visit to coincide with the Ice festival which was well worth the visit. The Mecure is very well located for access to the Ice festival.You can either walk above ground or use the subway walkways (with an entrance on next corner after you turn right when leaving the hotel). Many... More 

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MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear Mr. Ian H, It was great to read about your positive comments from your recent stay with us. I will be sure to share this with our team who will no doubt take encouragement from your positive experience. We hope to see you again soon. Kindest regards, Front Office Manager Otomo More 

Senior Contributor
27 reviews 27 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I would definitely recommend the a mercure for a stay in Sapporo. Close to ramen st for food and many bars and clubs, yet as two 60 year olds very quiet when you need it. We found the staff helpful both with information and accommodating our wants. Not 5 star but great value for money. We didn't pay for breakfast... More 

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MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear Kerryls, Thank you for sharing your feedback and it was pleasing to read that you had an enjoyable overall stay experience. I will be sure to share this with our team who will no doubt take encouragement from your positive experience. We hope to see you again soon. More 

Tokyo, Japan
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

having read many reviews I decided to come here. Without doubt a very nice hotel. Some of the reviews say that the were disappointed not having received an upgrade. I don't really understand such comments because frankly speaking, you get what you pay. You want a swuite, book and pay it. But the standard rooms are more than sufficient. The... More 

Was this review helpful? Yes 1
MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear Bixier G, It was great to read about your positive comments from your recent stay with us. I will be sure to share this with our team who will no doubt take encouragement from your positive experience. We hope to see you again soon. DANKE More 

Jakarta, Indonesia
Top Contributor
58 reviews 58 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Here the reviews : Room and bed quite large for standard room in Japan. But we couldnt get an upgraded as we are platinum members. Not like the last time stayed here, got chocolate and free upgrade also. ★ ★ ★ Breakfast was good. Quality of the food quite good. ★ ★ ★ ★ We got vouchers free drink but... More 

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MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear yanzsofyan, Please allow me to clarify that we upgrade a room for platinum members who make a booking through Acoorhotels.com. If so, we do apologize for not giving you the proper information upon check in. I have shared your feedback with our engineer and restaurant manager so that corrective action may be taken to improve our service in those... More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent in every way. Upgrade to executive suite. Friendly English speaking staff. Walk around and see gardens, temples and shrines. Catch tram for overall perspective of the city. Interesting fish market and shopping malls, both above and below ground level.

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MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear hendosoppinion, It was great to read about your positive comments from your recent stay with us. I will be sure to share this with our team who will no doubt take encouragement from your positive experience. We hope to see you again soon. More 

singapore
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located at Susukino, very closed to lots of nice restaurants. Not far from the Susukino subway station, bus stop of the airport bus is just across the road. If you take a taxi from the SAPPORO station will cost you less then 1000¥. The room and bathroom are spacious for Japanese standard. It's clean and new. I'll... More 

Was this review helpful? Yes 2
MercureHotelSapporo, Front Desk at Mercure Hotel Sapporo, responded to this review

Dear ng.s.s We very much appreciate your comments regarding your stay at the Mercure Sapporo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your... More 

Bangkok, Thailand
Top Contributor
58 reviews 58 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room good value for money and very comfortable. Adjacent to 2 subway lines, 2 stops from Sapporo station, or 800-900 Yen taxi ride to station, or 25 mins walk in underground shopping walkways. We had an issue with requesting information in advance via email, but management resolved things very satisfactorily. We would stay here again.

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed in this hotel for 3 days 2 nights during winter for wedding photo taking at Moerenuma Park. The interior looks new and modern. There are no subway or trains around this area but a short cab trip to sapporo station. Good things about this hotel is the surrounding. It's filled with restaurants and shops. Just opposite the hotel is... More 

Was this review helpful? Yes 1
MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear Yeijen, Thank you so much for sharing all of the things that you love about Mercure Sapporo. I will share your review with our team and they will definitely very thankful for your kind words. I hope that we can continue to be your hotel of choice in Sapporo and we look forward to serving you for many years... More 

malaysia
Top Contributor
59 reviews 59 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 23, 2015

The room is great. Clean and spacious. Clean and spacious bathroom as well. Location is superb and price is good. I love the fact that the hotel is right in the center of everything, eating places, shops, attraction. Opposite is the famous crab restaurant. We didnt try. Heard from review that it is good but pricey. Many other restaurants around,... More 

Was this review helpful? Yes 1
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