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All 143 Sapporo hotels

Mercure Hotel Sapporo

4.0 of 5 Hotel   |   2-2-4 Minami 4 Jo Nishi, Chuo-ku, Sapporo, Hokkaido 064-0804, Japan
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92%
Ranked #4 of 143 hotels in Sapporo
Certificate of Excellence 2014
A recent review
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  • Reviews (498)
  • Photos (219)
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498 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

fantastic breakfast buffet. great variety. better than any lunch buffet at other places i've been to. room is not big but this is japan. great bang for the buck. nice view. clean and well managed. modern. not too far from the domed market. bit of a walk from the odori park. do check out the ferris wheel a couple blocks... More

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Brisbane, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in the main entertainment area of Sapporo, a place called Susukino, Mercure Hotel Sapporo is an excellent base for your adventures in and around the city. The hotel is also very close to one of Sapporo's food icons - Ramen Yokocho. Only a few steps away from the hotel, you'll find entrances to Sapporo's underground walkway (under Ekimae Dori)... More

Was this review helpful? Yes 1
MercureHotelSapporo, お客様担当マネージャー at Mercure Hotel Sapporo, responded to this review

Thank you very much for your recent stay with us at Mercure Hotel Sapporo and we do appreciate your taking time to write a feedback on Tripadvisor. We are delighted that you enjoyed your stay and the location of the hotel. Also, your detailed explanation of both the hotel and the location can be great help for somone considering to... More

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice modern design with a perfect location. If you are driving, the parking next door is 1,200 Japanese yen for a 24hr period. Good buffet breakfast with wide variety. Enjoyed our stay here and there are so many restaurants to choose from all within walking distance

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MercureHotelSapporo, お客様担当マネージャー at Mercure Hotel Sapporo, responded to this review

Thank you very much for staying with us and taking the time to post your feedback. We do sincerely appreciate your kind words regarding the location and breakfast. We are looking forward to welcoming you back again soon on your next visit to Sapporo. Sincerely,  More

Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On the hotel itself...probably one of the better hotels I've stayed in japan at this price range. Good space, good service, no frills. Pillows unfortunately a bit crappy, though I got to say it seems like every hotel in Japan I go to gives very flat pillows. Location wise pretty central: walking distance from everywhere in Sapporo. Vibrant atmosphere at... More

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MercureHotelSapporo, お客様担当マネージャー at Mercure Hotel Sapporo, responded to this review

Thank you very much for your recent stay with us at Mercure Hotel Sapporo, and it was a great pleasure to learn that you have enjoyed your stay with us. Again, we sincerely thank you for your time taking for writing a feedback and are looking forward to welcoming you back again soon on your next visit to Sapporo. Sincerely,  More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as an Accor member and as always, am a satisfied guest at any Accor Group hotel regardless of the city I am travelling in. We did a triple sharing and the superior room was spacious by Japanese standards. The bathroom is one of the biggest I've seen in Hokkaido. However the room seemed stuffy and warm throughout the... More

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MercureHotelSapporo, お客様担当マネージャー at Mercure Hotel Sapporo, responded to this review

Thank you very much for your recent stay with us at Mercure Hotel Sapporo and also thank you for always visiting us, Accor Hotels Chain. It was indeed a great pleasure to learn that you have enjoyed the room, breakfast and the location during your stay. We were delighted that you found the location to your liking and overall enjoyed... More

Asia
Contributor
16 reviews 16 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located conveniently, within walking distance from amenities such as restaurants and shopping malls. Ramen alley is within 5 minutes walk from the hotel. The room is clean, modern and fairly reasonable size for a hotel in Japan. Reception was warm and friendly. Housekeeping did not wash the glasses which were on the table and did not replenish... More

Was this review helpful? Yes
MercureHotelSapporo, お客様担当マネージャー at Mercure Hotel Sapporo, responded to this review

Thank you very much for your recent stay with us at Mercure Hotel Sapporo, and it is always a pleasure to receive such positive feedback regarding the staff and the location of the hotel. However, we are disappointed to learn of your experience about the clealiness and the refrigerator. We apologize for any inconvenience we may have caused you this... More

Singapore
Top Contributor
57 reviews 57 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the first hotel we stayed at during our Hokkaido trip. The location of this place is very good as it's close to all sorts of eateries around. The rooms were really clean and they had polite staff as well.

Was this review helpful? Yes 1
MercureHotelSapporo, お客様担当マネージャー at Mercure Hotel Sapporo, responded to this review

Thank you very much for your stay with us at Mercure Hotel Sapporo, and we do sincerely appreciate your positive comments on the location, rooms and the staff. Again, we thank you for your time taking for writing a feedback and are looking forward to welcoming you back to the hotel again on your next visit to Sapporo. Sincerely,  More

Belo Horizonte- Brazil
Top Contributor
134 reviews 134 reviews
106 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Location in Sasukino is excellent.Close to many restaurants, from a expensive but good restaurant with giant king crabs,, to famous and cheap Ramen Alley, all one block distance. And all kinds and prices around. And one block from Sasukini subway station and aloso tram station. I stayed in standard room and was good enough.Confortable, in room safe and free wi-fi... More

Was this review helpful? Yes 1
MercureHotelSapporo, お客様担当マネージャー at Mercure Hotel Sapporo, responded to this review

Thank you very much for your recent stay with us at Mercure Hotel Sapporo,and it was indeed a great pleasure to learn that you have enjoyed the location, the room, the staff and breakfast during your stay with us. Again, we sincerely thank you for your time taking for writing a feedback and are looking forward to welcoming you back... More

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 8, 2014

The location of this hotel is so central to everything in Sapporo. Plenty (hundreds at least) of good eateries around in Susukino. Walking distance to Nijo market for fresh seafood and underground mall (Pole Town). Airport bus station is just a few minutes walk away from the hotel. This hotel is right next to Hosui Susukino MRT (blue line) and... More

Was this review helpful? Yes 3
MercureHotelSapporo, お客様担当マネージャー at Mercure Hotel Sapporo, responded to this review

Thank you very much for your recent stay with us at Mercure Hotel Sappor, and we do appreciate your taking time to write a feedback on Tripadvisor. We are delighted to receive your positive comments regarding the location, hope you enjoyed your stay in Sapporo,Japan. We look forward to welcoming you back to the hotel again on your next visit... More

Sydney
Top Contributor
68 reviews 68 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed June 8, 2014

We booked for two nights, but as we missed our flight we arrived one day late. I am a Platinum Le club member and also a member of Accor Advantage Plus. We did not get any recognition on arrival or any real benefits. On arrival the lady that checked us in was very confused, She was telling me that I... More

Was this review helpful? Yes 2
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Dear Valued Guest Many Thanks for you to choosing and Staying Mercure Sapporo. First of All, We are sincere Apologize Our Service was not met the Your Expectation that Especially You are the most Valued guest for us as a Member of Platinum Loyalty. Even We have Procedure & Policy for each Grade of Members but We have had terrible... More

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Additional Information about Mercure Hotel Sapporo

Address: 2-2-4 Minami 4 Jo Nishi, Chuo-ku, Sapporo, Hokkaido 064-0804, Japan
Location: Japan > Hokkaido > Sapporo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Sapporo 4*
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219 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style
#2 Family Hotel in Sapporo #3 Luxury Hotel in Sapporo #3 Romantic Hotel in Sapporo #6 Business Hotel in Sapporo
Hotel Class
Number of rooms
285

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