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Mercure Hotel Sapporo

Certificate of Excellence
2-2-4 Minami 4 Jo Nishi, Chuo-ku, Sapporo 064-0804, Hokkaido
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1 room 1 guest
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Mercure Hotel Sapporo
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683 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (683)
  • Mar-May only
    (147)
  • Jun-Aug only
    (204)
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    (153)
  • Dec-Feb only
    (179)
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Australia
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I wasn't expecting much when I booked this hotel through Accor website. However, it turned out to be a very pleasant experience. Hotel staff were very attentive and friendly. The hotel is 2 metro stops away from the main Sapporo station, if you're catching a train in from Chitose airport. It is great value for money given it is peak... More 

Was this review helpful? Yes
MercureHotelSapporo, Mercure Sapporo Management at Mercure Hotel Sapporo, responded to this review

Dear RealTimeTraveller, We very much appreciate your fantastic review of Mercure Hotel Sapporo. We are delighted you enjoyed your time in Sapporo, and we are also pleased to hear that our services could exceed your expectation. It is always greatful to receive positive feedback, and it encurages us greatly to improve the quality of service. We hope to welcome you... More 

Bangkok, Thailand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a vacation with my family and we spent 3 days in this hotel. The room is clean, nice and cozy. Front desk staffs are nice and trying to help. The location wise is super convenient, a short walk to 24-hours convenient stores as well as the subway station (I could not remember which station but it's just across... More 

Was this review helpful? Yes
MercureHotelSapporo, Mercure Sapporo Management at Mercure Hotel Sapporo, responded to this review

Dear TammP Thank you for sharing your experience and great reviews of Mercure Sapporo! We are delighted your family trip was a pleasant one. As you are sharing, our hotel is located in the center of Sapporo, so most of sightseeing and shopping places are walking distance! I hope the name of the park you are sharing is "Odori Park".... More 

Singapore, Singapore
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We last stayed in this hotel and reviewed it in April 2015. It has a great location right in the Susukino district – close to food, shopping and transport. Ramen Yokocho and Nijo Fish Market are within walking distance. All the required facilities are there – aircon, free wifi, fridge, kettle, electronic safe, humidifier plus a decently sized bathroom. We... More 

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MercureHotelSapporo, フロント at Mercure Hotel Sapporo, responded to this review

Dear LCWW Thank you for staying with us and we truly appreciate your warm comments about your experience at Mercure Hotel Sapporo. We are pleased to know you had a relaxing stay and enjoyed the charming sights of the spring in Sapporo. The Summer features, you can enjoy the night zoo(maruyama park)and the beautiful flower(lavender)in Furano which we recommend for... More 

Adelaide, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked online & it was cheap so we weren't expecting much! We were in for a BIG surprise. The room was great. Clean & tidy with very comfy beds and a huge bathroom. The laundry service was very efficient, we had LOTS of laundry & expected to pay lots, but it was very reasonable. The view from our room... More 

Was this review helpful? Yes 1
MercureHotelSapporo, Mercure Sapporo Management at Mercure Hotel Sapporo, responded to this review

Dear Victoria J Thank you very much for choosing to stay at Mercure Hotel Sapporo, and we very much appreciate your warm reviews! We are pleased to hear that you enjoyed your time with us here. We look forward to welcoming you back on your next visit! Thank you again for taking your time to share your experience. Best regards, More 

Bangkok, Thailand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stay in triple room and surprise for upgrade to bigger room. This hotel lobby is on 3 rd floor in a very good location in susukino area that has so many restaurants. Parking is at the back with cost 1,000 yen/ day.

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MercureHotelSapporo, Reception at Mercure Hotel Sapporo, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again... More 

Abu Dhabi, United Arab Emirates
Level Contributor
120 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed July 30, 2015

The hotel is located just 2subway stations, or a 15 min walk from Sapporo JR station. The hotel provides also a frequent free shuttle service, provided by a delightful driver. I was lucky enough to get an upgrade to the executive level which provides large rooms, well equipped with a massive bathroom. Breakfast had a good choice of Japanese and... More 

Was this review helpful? Yes 1
MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear AngmohofArabia, Thank you for choosing to stay at Mercure Sapporo and for sharing your review. It was great to read about your positive comments from your recent stay with us. I will be sure to share this with our team who will no doubt take encouragement from your positive experience. We hope to see you again soon. Kindest regards,... More 

Melbourne, Australia
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 28, 2015 via mobile

We were very happy to come to this Accor a hotel after having the last 2 nights at fairly sparten accommodation. This is one of the Accor range and is a standard below the Novotel. In Sapporo the staff greeted us like royalty and the Gold card from Accor meant that even the Executive Assistant Manager, Takehisa Gunji came out... More 

Was this review helpful? Yes 1
MercureHotelSapporo, Exective Assistant Manager at Mercure Hotel Sapporo, responded to this review

Dear Jill2003, Thank you very much for your resent stay with us. I would like to express my sincere appreciation for taking time to share your valuable comments. We are pleased to read that your recent stay at Mercure Sapporo was up to your satisfaction with our convenient facilities and service. Most important Accorhotels values of our hotel service maximize... More 

Japan
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 23, 2015

A short walk from the Susukino Station, the airport limousine bus stop is also just around the corner. A ton of shopping and eating options in the 'hood. To get to Sapporo station, it's just a short train ride away or you can walk above ground and enjoy the sights or enjoy all the retail shops in the underground mall... More 

Was this review helpful? Yes 7
MercureHotelSapporo, マネージャー at Mercure Hotel Sapporo, responded to this review

Dear mari_report Thank you for sharing your feedback of your stay at Mercure Sapporo. I am delighted your experience with us was pleasant, and you found the rooms clean and comfortable. Glad you took advantage of our great location - we do like to ensure our guests have a good night walk around our hotel. Thank you again, and I... More 

Dorset
Level Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed July 15, 2015

We had three nights here in July 2015. Our family room (613) had four beds and was huge by Japanese standards. The hotel is well located in Susukino, with masses of restaurants nearby. It was only a few minutes walk from two subway lines, but most of Sapporo can be explored on foot anyway. We had breakfast at the hotel... More 

Was this review helpful? Yes 2
MercureHotelSapporo, Front Desk at Mercure Hotel Sapporo, responded to this review

Dear Happy family 03f, Thank you very much for choosing to stay at Mercure Hotel Sapporo and your warm review. We are happy to hear that your stay was pleasant and hope you were full of tasty food in Sapporo! We are delighted to receive kind reviews from our guests and they always enhance the quaity of our services. We... More 

Level Contributor
214 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed July 12, 2015

Very nice hotel, the best three star hotel we stayed during our trip to Japan, maybe even better than some for stars hotels. God location, many restaurants and shopping possibilities close to railway station. Staff is very friendly. Recommended

Was this review helpful? Yes 3
MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear Georg K, Thank you for choosing to stay at Mercure Sapporo and for sharing your review. I am delighted you had a great stay, found our staff friendly and like our ideal location. I look forward to the pleasure of welcoming you back soon. Kindest regards, Front Office Manager Isao Otomo More 

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