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Mercure Hotel Sapporo

Certificate of Excellence
2-2-4 Minami 4 Jo Nishi, Chuo-ku, Sapporo 064-0804, Hokkaido
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Mercure Hotel Sapporo
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Mercure Hotel Sapporo
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666 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (666)
  • Mar-May only
    (147)
  • Jun-Aug only
    (187)
  • Sep-Nov only
    (153)
  • Dec-Feb only
    (179)
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Japan
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A short walk from the Susukino Station, the airport limousine bus stop is also just around the corner. A ton of shopping and eating options in the 'hood. To get to Sapporo station, it's just a short train ride away or you can walk above ground and enjoy the sights or enjoy all the retail shops in the underground mall... More 

Was this review helpful? Yes 1
Dorset
Level Contributor
97 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

We had three nights here in July 2015. Our family room (613) had four beds and was huge by Japanese standards. The hotel is well located in Susukino, with masses of restaurants nearby. It was only a few minutes walk from two subway lines, but most of Sapporo can be explored on foot anyway. We had breakfast at the hotel... More 

Was this review helpful? Yes 1
MercureHotelSapporo, Front Desk at Mercure Hotel Sapporo, responded to this review

Dear Happy family 03f, Thank you very much for choosing to stay at Mercure Hotel Sapporo and your warm review. We are happy to hear that your stay was pleasant and hope you were full of tasty food in Sapporo! We are delighted to receive kind reviews from our guests and they always enhance the quaity of our services. We... More 

Level Contributor
208 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, the best three star hotel we stayed during our trip to Japan, maybe even better than some for stars hotels. God location, many restaurants and shopping possibilities close to railway station. Staff is very friendly. Recommended

Was this review helpful? Yes
MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear Georg K, Thank you for choosing to stay at Mercure Sapporo and for sharing your review. I am delighted you had a great stay, found our staff friendly and like our ideal location. I look forward to the pleasure of welcoming you back soon. Kindest regards, Front Office Manager Isao Otomo More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Modern and spacious rooms even for 3 people. Good variety of japanese and western dishes on the breakfast buffet. In the heart of Susukino with plenty of restaurants around. Well isolated room, didn't hear the neighboors.

Was this review helpful? Yes 1
MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear Philippe W, Thank you for sharing your review of your stay at Mercure Sapporo. I am pleased your overall stay was most satisfactory and you enjoyed our ideal location. i will share your comment with our FB team and they will no doubt take encouragement from your positive experience. I hope that we can continue to be your hotel... More 

Singapore, Singapore
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had stayed at Mercure Sapporo from 14-17 June 15 and would like to highlight that the standard of service and conditions of facilities have been nothing less than 5 star. Led by their Area Manager Mr Bruce Lee, his Executive Assistant Manager, Mr Takehisa Gunji and supported by well trained and highly professional and courteous staff, my family and... More 

Was this review helpful? Yes 1
MercureHotelSapporo, General Manager at Mercure Hotel Sapporo, responded to this review

Dear Mr. Donald Wai Wing Tai We are highly appreciate you for choosing to stay at Mercure Sapporo again in last June, and Many thanks for taking time out of your busy schedule to write to us. Your the warmest comments are very much appreciated to touch up the our Service Mind and also it's the best way to encourage... More 

Singapore, Singapore
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in end Mar with family. We drove there, and parked beside automated carpark at daily rate of 1200yen. Pls note the reception is at 5th floor. We like the location and clean rooms provided during our stay. Quite comfort during our stay. Everyday I shopped at Lawson, 24hr convenience store at Level 1 of same building. You can found... More 

Was this review helpful? Yes 1
MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear euricatan, Thank you for your feedback and I am glad that you had an enjoyable overall stay experience. We are extremely sorry to hear that some parts of your stay with us were not as you had hoped or expected. Your comments regarding mixing up your reservations, we are sorry that made you feel uncomfortable. We will work closely... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

First time in Sapporo and found this hotel via Tripadvisor. I'm pretty well travelled and have tried both extremes - luxury to backpacker dorms. I must say that for its price, the Mercure is easily one of the BEST hotels I've ever stayed in. Fantastic location in the heart of Suskino, 2mins from the subway and tram. Walking distance from... More 

Was this review helpful? Yes
MercureHotelSapporo, フロント オフィス マネージャー at Mercure Hotel Sapporo, responded to this review

Dear Mr. Jonathan T, Thank you so much for sharing all of the things that you love about Mercure Sapporo. It was great to read about your positive comments from your recent stay with us. I will be sure to share this with our team who will no doubt take encouragement from your positive experience. We hope to see you... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2015

We stayed here for about a week last August 2014. Location was pretty central and accessible everywhere! We will come back again on our next trip to Hokkaido - this place is indeed value for money. T'was a good choice for us!

Was this review helpful? Yes 3
MercureHotelSapporo, フロント at Mercure Hotel Sapporo, responded to this review

Dear LenMagnayeAbad Thank you for taking the time to share your experience with us. We look forward to welcoming you again soon and will do our very best to exceed your expectations for your next stay with us. Sincerely, Front Office Team Leader Kazunori Yoda More 

Hong Kong, China
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 7, 2015

The hotel is conveniently located in the bar/night life area Susukino. To get there from the airport is easy, just take the airport limousine (which costs a very reasonable ¥1030) and get off at the Susukino stop which is just across the road one block away. It takes 1~2 min to walk from there. The JR is also pretty easy... More 

Was this review helpful? Yes 9
MercureHotelSapporo, フロント at Mercure Hotel Sapporo, responded to this review

Dear hkchase Thank you very much for your great feedback and we are very happy to hear that you had an enjoyable stay with us here at Mercure Hotel Sapporo. We would like to also thank you for all of your nice comments about our hotel and also the valuable information for the other customers. Once again, thank you very... More 

Dublin, Ireland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 3, 2015

Only Stayed there for one night, very good location with restaurants, department store and shops nearby. Receptionist not very good with English but very very polite ,we managed to get things sorted at the end. Overall this hotel is lovely and clean , would definitely return again.

Was this review helpful? Yes 1
MercureHotelSapporo, フロント at Mercure Hotel Sapporo, responded to this review

Dear Candyfloss88 Thank you for staying with us and taking the time from your busy schedule to share your valuable experience and comments with us. We are excited to hear you had such a wonderful and rewarding stay with us. Please do not hesitate to let us know should your travels bring you back to Sapporo, it will be our... More 

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