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Certificate of Excellence
4-353 Nishi Jozankei-onsen, Minami-ku, Sapporo 061-2303, Hokkaido
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Ranked #8 of 161 Hotels / Ryokan in Sapporo
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 26, 2014
Joejoejoehk Hong Kong, China
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135 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Spanish first
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Hong Kong, China
Top Contributor
52 reviews 52 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 26, 2014

Was on a one-day tour to the Jozankei. There are tons of onsen to choose from. However, for japanese onsen you would only go to male onsen and there isn't any way that you can spend the time with your loved one. Hiring a private onsen becoming a need. Just browse around and found that this hotel is very nicely.... More 

Was this review helpful? Yes 4
Hong Kong, China
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2014

Really nice to stay here even though they may not good in English. However, they will try their best to explain the hotel and provide the excellent services. Hotel has some thoughtful arrangements such as place some seasonal drink at the common area or serve the sweet potatos after dinner so that the guests can really relax at Jozankei. Love... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 18, 2014

There we 7 in our group staying in three rooms. Even though it was snowing heavily when we arrived we were met by staff who removed our luggage and took it inside. The entrance is lovely and the foyer area has heaps of personality. Lots of art and historical pieces. Rooms were immaculate, but a little tired. The meals included... More 

Was this review helpful? Yes 1
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 25, 2013

we stayed one night in furukawa in early october. first impression after we stepped in the hotel was a very warm welcome from all the staffs. one lady leaded us to the room and showed us all the room amenities. then she made us nice green tea and tried to explain us something about the food. she cannot understand english... More 

Was this review helpful? Yes 3
Jurong, Singapore
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 10, 2013

We checked in on the 9th August for our grand finale night, the tenth night in Hokkaido. It was drizzling and about 4-5 staff came running to the entrance to greet, sheltered us and carried our bags and luggages. The ryokan, big and beautiful with tasteful decorations, together with friendly and helpful staff, looked a picture of warmth and comfort.... More 

Was this review helpful? Yes 3
Honolulu, Hawaii
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2013

Japan gives you a choice of "western v. Japanese style" in hotel accommodations. Furukawa offers both; it is a small hotel with many traditional Japanese touches. The staff is always there to greet at every entry you pass through. Kaiseki style dinner and abundant breakfast are amazing, The onsen is uncrowded with sweeping mountain views. Our family vacation here was... More 

Was this review helpful? Yes 1
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2013

My wife and I stayed in this onsen in 06May2013 and found that all the staff from the front desk to the lovely waitress are very friendly and helpful, we felt very warm here and like homed. We will definitely come back and recommend to our friends. A couple from Hong Kong SAR

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Top Contributor
106 reviews 106 reviews
46 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 5, 2013

We fell in love with this place the moment we walked in. This is a small onsen hotel in Jozankei and its full of charm and character. We like the japanese decor in the hotel. Room is japanese style where one sleep on a futon which is comfortable for us. The kaiseki dinner and buffet breakfast is excellent, good food... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 25, 2013

I travel solo quite a bit, so it matters to me how welcoming and comfortable my accommodation is, especially in a country where you don't speak the language. Furukawa was my first ryokan experience, and I was so delighted with my stay there. The staff were meticulous and helpful, and made every effort to make my stay so warm and... More 

Was this review helpful? Yes 5
Auckland, New Zealand
Top Contributor
66 reviews 66 reviews
32 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed July 12, 2012

My family wanted to stay somewhere special in Jyozankei area. This cosy place was chosen as the award of excellence by Rakuten trip, a famous tourist engine for Japanese people. Our family were welcomed by the warm courtesy upon arrival. It doesn*t have big facilities as the other resort hotels in the area, we really felt at home and wished... More 

Was this review helpful? Yes 4
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