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All 143 Sapporo hotels

Richmond Hotel Sapporoekimae

3.5 of 5 Hotel   |   1-7 Kita3jo Nishi 1, Chuo-ku, Sapporo, Hokkaido 060-0003, Japan (Sapporo Station)
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93%
Ranked #5 of 143 hotels in Sapporo
A recent review
4 of 5 stars reviewed 5 days ago
Mrdogbert Santa Clarita, CA
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298 people have reviewed this hotel

Traveler rating
    136
    140
    18
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    1
See reviews for
52
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Santa Clarita, CA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Richmond is the embodiment of Japanese efficiency. The room was small but not cramped for one person on a business trip. The hotel staff was very friendly and the room was very clean. The walk from the train station should have taken me 10min but took me more like 25min since I got lost. There are numerous restaurants and... More

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rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for staying at Richmond Hotel Sapporo Ekimae. We are very happy to hear that you satisfied our service. As you know, it takes about 7 to 8 minutes by walking from Sapporo Station to our hotel. We have some staffs who speak English, so please let us know if you need any help. Thank you very... More

Singapore, Singapore
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 13, 2014

My parents and I stayed in a corner triple room on the seventh floor (two single beds and one rollaway bed). With the extra bed, room space was snug, and it took a bit of creative shifting of furniture to find space for our luggages. The room space would have been perfect for two. Room was clean, bathroom amenities were... More

Was this review helpful? Yes 3
rnt_sapporo_ekimae, マネージャー at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for staying with us this time. We are happy to hear that you satisfied our service, amenities and room. Thank you very much for your warm words about our staff. As you say, actually not every front staff could speak English fluently. However we have some kind of English brochures and maps, so every staff could... More

Sydney, Australia
1 review
5 of 5 stars Reviewed May 31, 2014

Best hotel during our 2 weeks trip. Spacious room for 2 for Japanese standards. Very reasonable price delicious breakfast. Very close to station. If we come back to Sapporo, will definitely stay again. Miss Shinoda was super helpful. She s the best English spoken Japanese I've ever met.

Was this review helpful? Yes
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for staying with us. We are very happy to hear that you were satisfied with us! The staff that you talked to is also so excited to have such warm words from you. Thank you very much. We try to improve our service as much as we can to welcome all guests with our best service... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

Close to JR and subway station. Clean bedroom and bathroom. Generous amenities and toilettries. They even provide japanese electrical plugs adapter. And the most important thing that it's inexpensive. The only downside was that the staff doesn't speak English very well.

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rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for staying with us this time. Hope you had a very good sleep and stay. We are very glad to hear of your words "Clean bed room and bathroom, Generous amenities....etc" However, we are very sorry for our poor English. There are a few staffs who can speak English in our hotel. Very regret that we... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2014

We switched to Richmond after spending the first of 3 nights in Sapporo in another hotel around the corner from the Richmond. It's May in Sapporo and whilst the outside temperature may be 20 degrees or less, it came as a nasty surprise to us when the other hotel told us that air conditioning didn't operate at this time of... More

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rnt_sapporo_ekimae, マネージャー at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for your warm words! We are happy to hear that you satisfied our service and room. Also we are relieved that you could sleep well in our hotel because we surely know sleeping is very important for traveling. We have some staffs who speak English, so please let us know if you need any help. We... More

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2014

We took just one night in richmond sapporo ekimae this chinese spring festival ! I would like to say this hotel satisfied us very much! I asked for a earyly leggage store and the stuff fulfiied my request with fantasitic small. When I checked in, my leggae are already put in the room. Altough the room is small but it... More

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rnt_sapporo_ekimae, マネージャー at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for staying at Richmond Hotel Sapporo Ekimae. We are very happy to hear you had a comfortable stay with us and satisfied our service! We are touched by your warm words. As you know, we would keep guest’s luggage at front desk for free. Please feel free to ask us before check-in time or after check-out.... More

Perth, Australia
Top Contributor
76 reviews 76 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 27, 2014

We spent the night at Richmond Sapporo Ekimae for the Sapporo Ice festival in Feb 2014. The hotel is in a great location only 5-10 minutes walk from the main festival location at Odori Park. In the other direction only 5 minute walk from the JR station. The rooms are small but functional, to be expected in Japan. Eating options... More

Was this review helpful? Yes
rnt_sapporo_ekimae, マネージャー at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for staying at Richmond Hotel Sapporo Ekimae. We are very happy to hear you had a comfortable stay with us and enjoyed Sapporo Ice festival! As you know, it takes only 7-8 minutes by walking from Sapporo Station to our hotel. We have an English map and restaurant guide at front desk, so please feel free... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 20, 2014

4 families total 16 pax stayed at this hotel early December 2013. Very easy access to the hotel when you know the way to walk. The underground provides a sheltered walkway but you can get lost in it! Commercial district but very easy walk to the rest Sapporo. The rooms were very comfortable even though we had 4 people in... More

Was this review helpful? Yes
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for staying at Richmond Hotel Sapporo Ekimae. It is very pleasure to have such a great feedback about the rooms, staff and service. We are touched by your heart-warming words. As you know, It takes about 7 minutes from JR Sapporo Staion to our hotel. Underground is bit complicate, but we have English map around our... More

北海道千歳市
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2014 via mobile

Every year, I have stayed in this hotel for the New Year.Because, since go to buying in-walk to the mall and fish market. There is a feeling of cleanliness of rooms, the problem can not be found.By the end of the year two years ago, there was a New Year's Eve service of buckwheat. It's going to be taken care... More

Was this review helpful? Yes
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for staying at Richmond Hotel Sapporo Ekimae. We are very happy to hear you had a comfortable stay with us. Thank you very much for your time to give us precious feedback. We are looking forward to seeing you on New Year holidays again! Manager More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2014

Love this hotel chain. Very affordable and value for money. Very friendly service. Staff are helpful and speaking better English comparing to other places we stayed. Easy check-in and out. We stayed in a twin room during Sapporo Snow Festival this Feb. Comfortable & more spacious comparing standard size of Japanese room. Kind of contemporary design and big tv in... More

Was this review helpful? Yes 1
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporoekimae, responded to this review

Thank you very much for staying at Richmond Hotel Sapporo Ekimae. It is very pleasure to have such a great feedback about front staff and the room equipments. We need more improvement on speaking English but thank you very much for heart-warming words. We keep doing our best to provide the most comfortable stay for foreign guests as well as... More

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Additional Information about Richmond Hotel Sapporoekimae

Address: 1-7 Kita3jo Nishi 1, Chuo-ku, Sapporo, Hokkaido 060-0003, Japan
Phone Number:
Location: Japan > Hokkaido > Sapporo > Sapporo Station , Nishi Juitchome Station
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Richmond Hotel Sapporoekimae 3.5*
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Also Known As:
Richmond Hotel Sapporo

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Amenities

Free High Speed Internet ( WiFi ) Kitchenette Restaurant
Hotel Style
#3 Business Hotel in Sapporo #5 Romantic Hotel in Sapporo #13 Family Hotel in Sapporo
Hotel Class
Number of rooms
182

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