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Cross Hotel Sapporo

4.0 of 5 2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
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Certificate of Excellence 2014
Cross Hotel Sapporo
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Cross Hotel Sapporo
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698 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
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Shanghai, China
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed yesterday NEW

Pro - 10 min walk from JR Sapporo station - boutique hotel - free onsen (hot spring) on 18/F - nearby is a lot of good restaurants (Yakatori, gyoza, etc) - close to TV tower and Odori park - great service - english speaking Con - no gym and only 1 restaurant - rooms are a bit small - restaurant... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

About 10min walk from JR Sapporo station through the underground pass, exit at Exist 5 and a short distance walk on ground level before reaching hotel. Also within walking distance to few places of interest, i.e. The Clock Tower, TV Tower and Odori Park. The room is cosy and spacious with nice ambient. There are a few restaurants beside the... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Cross hotel were very helpful in all regards. They take care of your bags even if you're not staying there that night, they are always friendly/polite and provided us with everything we required without us having to ask. Only down side would be the difficult to control climate in the rooms. Can feel a little warm at times. They provide... More 

Was this review helpful? Yes 2
20 reviews 20 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice ambiance boutique hotel and very efficient staff! Accessible and near Odori subway station. Stayed one night and thoroughly enjoyed the amenities of the hotel. Will definitely select this hotel as first choice of accommodation the next time we visit Sapporo.

Review collected in partnership with Chanbrothershotels.com

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Lots of eating places around. Hotel is warm and cosy. Celebrated my partner birthday and the hotel gave complimentary chocolates and sparkling wine. Stayed at Cross floor and was able to view the TV tower. In room amenities is good. Hotel staffs were polite and very helpful. Overall a good and pleasant stay.

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Senior Contributor
43 reviews 43 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked two rooms in this hotel in October, specifying I needed two connecting rooms as we were travelling with 3 young children. Two reminders later , they finally replied (but in Japanese!) very late- two days before our arrival on 5 Dec. Now the two rooms are on the 10th floor but more than 10 doors away! Surely they... More 

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Sydney, Australia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 21, 2014 via mobile

This hotel was our very first stay of a two week journey through Japan. As our first experience of a Japanese hotel we weren't sure what to expect. Well, I'm glad we went with the Cross Hotel Sapporo! We had caught the train from the airport to the main Sapporo station. We walked from the station to the hotel in... More 

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A TripAdvisor Member
5 of 5 stars Reviewed November 20, 2014

Cross Hotel is a very special hotel located a few blocks away from Sapporo JR Station. It has a stylish atmosphere, with spacious room and close-to-brand-new facilities. There are actual movies you can watch on TV too. A few points that can be improved: 1. Maybe make the lobby a bit brighter, it's kind of scary especially since it's located... More 

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Zurzach, Switzerland
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2014

Very good location and friendly staffs who gave us good services. Booked restaurants and check trains schedule for us make us going back there in the future for sure. Really good design of rooms which you don't feel tight even it is not that big due to greate design. Thank you and see you again in March 2015. We will... More 

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2 reviews
4 of 5 stars Reviewed November 13, 2014

With my family, 5 adults 1 kid. Room is super clean, good front desk service, but the public bath on roof top is too much guests using.

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Additional Information about Cross Hotel Sapporo

Address: 2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Location: Japan > Hokkaido > Sapporo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cross Hotel Sapporo 4*
Number of rooms: 181
Reservation Options:
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Also Known As:
Sapporo Cross Hotel
Hotel Style:
#1 Family Hotel in Sapporo
#2 Luxury Hotel in Sapporo
#2 Business Hotel in Sapporo
#4 Romantic Hotel in Sapporo

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Hotel & grounds (32)
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