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Cross Hotel Sapporo

Certificate of Excellence
2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
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1 room 1 guest
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839 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
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Taipei, Taiwan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location to famous scenic spots in walking distance, big room and bed (it's very important in Japan), parking reservation available (it's also very important in Japan), beautiful night view in top SPA pool, and finally, very delicate breakfast buffet!

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Irvine, California
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Part of our 1 night stay joining the 8D7N Hokkaido Tour, we arrived late around 9:00 pm, tired and headed to the onsen but changed mind because not many people around and most started leaving and we did not feel comfortable just the four of us due to the whole place whether the lobby, hallway leading to room or at... More 

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Los Angeles, California
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon arriving, I was rather surprised that this hotel had been rated so well. The Trip Advisor certificate is proudly on display at the check-in desk, which is very modern and stylish. The hallways are incredibly dark, in that modern-ish vibe. The room itself was a surprise in that it was so stark and plain, not fitting the overall hotel... More 

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Hong Kong, China
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed for two nights in the first week of July. The check-in process was smooth and the staff was friendly and helpful. We had hired a seven seater (there were five of us from two families) and the car was too big to enter their covered car park. However the parking attendant had lee served a space for us... More 

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Hong Kong
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 5 nights in early July this year. The room does not look as good as in the hotel photos however it was still a very comfy and decent stay. Location: Can't beat it. I didn't realise the location was so great when I booked it. It's within SHORT walking distance to the Sapporo train station, the metro stations, Big... More 

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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my second time staying at the Cross Hotel. I had a pleasant stay the first time around, so it was a no-brainer to stay here again. Great location. Chic and stylish. Top-notch service. Very attentive and helpful staff. The room allocated to me was spacious by Japanese standards. I also enjoyed the hotel's breakfast buffet -- the food... More 

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Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staffs are nice and helpful. Quick responses via email when I asked for information and provided suggestions before my trip to Hokkaido. Location is ok and is within walking distance to Sapporo JR station and most of the shopping areas. I stayed at the Hip Style room on standard floor. The room was clean and comfortable. However, the room... More 

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Hong Kong
Level Contributor
113 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed July 19, 2015

Again, due to peak season, we paid quite high room rate but got a very small room. After putting down 2 luggages, I have to jump over the luggages to walk through. The decor is trendy and bed is comfortable. But for parking, the hotel has to do one by one and it took about 5 minutes to handle one... More 

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paris
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 14, 2015

Very good place if you get the good room. For my own, it was the room number 1502, really very small for a couple. And much too expansive in these conditions (about 250 € July 11 2015). At the same floor, most of the rooms are bigger... for the same price. So choose the good one !

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Columbus, Ohio
Level Contributor
49 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 13, 2015

The hotel is about a 10 minute walk from the JR station, so plan on about 50 minutes of travel if you are coming from Chitose airport. The hotel is very modern and the reception spoke english well. The room was a little above average in terms of size for Japanese hotel rooms. The bathroom was very large and the... More 

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