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All 143 Sapporo hotels

Cross Hotel Sapporo

4.0 of 5 Hotel   |   2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0002, Japan
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Ranked #2 of 143 hotels in Sapporo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Scythian33 Seoul, South Korea
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610 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Russian first
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English first
Seoul, South Korea
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed in this hotel for our last stay in Sapporo. Overall, (to me) it was a nicely managed business hotel with various modern design touches (overall lighting structure of the hotel was pretty dark to me...) Room was fine but smaller than I expected for the cross floor in the picture. Wi-fi in the room and lobby area worked fine..... More

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Bangkok, Thailand
Top Contributor
62 reviews 62 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went to sapporo without any preparation. So, we did not do any research for accommodation at all. We decided to go for the familiar name since my wife’s family have stayed at Cross hotel Osaka before. It was one of the best decision we have made on accommodation selection in our life. The staffs were very professional and helpful... More

Was this review helpful? Yes 2
New York City, New York
Top Contributor
62 reviews 62 reviews
31 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Cross Hotel just for our first night and it met all of our expectations as many reviewers have mentioned. One worth mentioning is the excellent customer service the front desk staff has offered us. We booked a car rental a little far from what we originally thought, and the staff took time to help us contact the... More

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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Affordable rate boutique type hotel near by Sappora station. Enjoy roof top sauna!!! nice view and good outside spa. Very trendy zen style interior is welcome by young travelars. Breakfast restaurant is quite impressive but somewhat expensive.

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

We stayed at Cross for 2 nights, on our first and last night in Hokkaido. They prepared wine and chocolate for our honeymoon, the entire hotel is very clean and has a nice scent in their lobby. Staff are very helpful, we asked for direction to the TV tower, one of their staff actually walked us over there. They were... More

Was this review helpful? Yes 2
Top Contributor
81 reviews 81 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first encounter at the hotel was very pleasant and warm....from the lady at the front desk to the elderly man manning the car-park. Wish such hospitality and service could be found everywhere else. We were given a corner deluxe room....big, nice and very comfortable. Wifi connection from the room was good...signals strong. Checkin/out were smooth. All amenities you need... More

Was this review helpful? Yes 2
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 4 nights recently and were generally happy with the hotel location and rooms. The rooms are relatively small by Australian standards and with no opening windows a little claustrophobic. There are humidifiers in the rooms which do reduce the dryness somewhat, but given its location in a not too noisy area opening windows would... More

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Sydney, Australia
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Pros. We much enjoyed our introduction to this hotel because of the very modern design of the entrance and then the reception area on the second floor, especially the red piano! Reception staff were efficient and helpful in recommending restaurants. The room was spacious by Japanese standards and comfortable with even a sofa to sit on! Bathroom also very spacious... More

Was this review helpful? Yes 1
Hong Kong
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed in this hotel twice and will choose it again when I go to Sapporo next time. The hotel is a 5-minute walk away from the JR station, 2-minute walk away from the bus stop to the Mistui outlet, and 15-minute walk away from the Odori shopping area. Lots of good restaurants around, and I'd like to thank the... More

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Hong Kong
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great 3-night stay at Cross Hotel Sapporo in mid-June. Located just three blocks away from the JR Sapporo Station, it's very easy to find. Being near the JR Station / JR Tower meant we need not worry about where to eat, even our booking did not include breakfast. Getting to points of attractions like the clock tower,... More

Was this review helpful? Yes 2
sapporoクロスホテル, 予約センター at Cross Hotel Sapporo, responded to this review

Thank you very much for choosing at Cross Hotel Sapporo and stayed with us. We were pleasure to hear that you have enjoyed your stay except one thing…. Again, we sincerely thank you for your time taking for writing a feedback and are looking forward to welcoming you back again soon on your next visit to Sapporo!! If you need... More

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Additional Information about Cross Hotel Sapporo

Address: 2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0002, Japan
Phone Number:
Location: Japan > Hokkaido > Sapporo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cross Hotel Sapporo 4*
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Also Known As:
Sapporo Cross Hotel

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Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style
#1 Family Hotel in Sapporo #2 Luxury Hotel in Sapporo #3 Romantic Hotel in Sapporo #4 Business Hotel in Sapporo
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