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Jozankei Grand Hotel Zuien

4-328 Jozankeionsen Higashi, Minami-ku, Sapporo 061-2302, Hokkaido
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1 room 1 guest
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158 Reviews from our TripAdvisor Community

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Traveler rating
    10
    46
    53
    20
    29
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87
24
6
2
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (39)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (49)
All months
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 15, 2015 via mobile

Old hotel. The food in buffet for dinner and breakfast are not impressing. Room size is very big (I reserved a 3 ppl room), and view was great. However, the water quality of hot spring is not good, too dirty. The layout design of the spa is also weird. I did not feel so comfortable. Generally speaking, service staffs is... More 

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Birmingham, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 1, 2014

When our Japanese friends recommended this hotel we were a bit sceptical because of the poor reviews. But we gave it a go and it was a good decision. This hotel is a superb value for money. Pros: great size rooms by Japanese standards (we had a Western-style room with beds), tea and coffee making facilities in rooms, very nice... More 

Was this review helpful? Yes 2
Sydney, Australia
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed August 8, 2014

including dinner and breakfast., both buffets. they have buses loads of chinese tourists,in large dining hall u will see all of them,so food seems accommodating groups too-some chinese food.. 2 sets of onsens exchangable each night between men and ladies, one is great setting,one is so so, so if when you arrive, you used the so so one, make sure... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 31, 2014

From hotel to convenient store is about 10mins walk. Hotel room looks new. Bathroom and toilet is separated. Room size is considered standard as I have difficulty to walk if 2 huge luggage are placed on the floor. Sheets & towel are clean to be used. Behind the hotel, there is a stream and you can hear the water flowing... More 

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Toronto, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed February 14, 2012

We stayed at this hotel for the first night of our family trip to Japan in July 2011. We booked two rooms at 5000 Yen per person. Dinner/breakfast buffets were included. When we arrived by our rental car we could not locate the entrance to the hotel at all even with GPS. From the outside the hotel looked great, modern... More 

Was this review helpful? Yes 6

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