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All 1,900 Hangzhou hotels

Tian Yuan Tower Hotel

4.0 of 5 Hotel   |   No.2 Qianchao Road, Jianggan District, Hangzhou 310020, China
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Ranked #88 of 1,900 hotels in Hangzhou
A recent review
3 of 5 stars Reviewed April 20, 2014
hleenj New York, NY
  • Reviews (63)
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63 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
New York, NY
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 20, 2014

Had a chance to stay at the hotel for 3 nights. The first thing you notice is the beautiful decor, expansive lobby and clean facilities. The checkin is fine and english is a bit of an issue, but they do try and it is without a hitch. As far as the rooms, It was better than expected. The bed was... More

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Saint Louis, Missouri
Top Contributor
80 reviews 80 reviews
10 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 19, 2013

A very modern and nice hotel, suitable for business and personal visits. English skills of the staff in general are limited, but they do every thing to accommodate your needs. Noise level is less on upper floor rooms (hotel has 37 floors). Please be sure that the windows are shut in your room, otherwise it will be very noisy at... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 20, 2013

We stayed in Hangzhou for 4 nights. Even though the English skills were limited, the staff did everything possible to make our stay a pleasant one. The hotel is beautiful, and right near a lovely path along the river. We were too busy to get to the pool or fitness center, but others told us these were great as well.... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Top Contributor
80 reviews 80 reviews
10 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed October 1, 2012

A very nice hotel located centrally in the city, with a staff of very accommodating attitude. Clean rooms and common places. Very good facilities, including conference rooms. Friendly, nice service. Every one is trying tio be helpful and to please. A/C controls are lacking with english instruction and/or standard symbols to help to appropriately adjust the temperature settings. You my... More

Was this review helpful? Yes 1
Columbus OH
Top Contributor
202 reviews 202 reviews
38 hotel reviews
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed August 19, 2011

I stayed just one night while visiting friends in Hangzhou. They booked the hotel for us. Normally I stayed in hostels. The reception staff spoke good English. There was breakfast on the 34th floor - mainly Chinese food and some bakery goods. Our room was clean with a very nice bathroom. I didn't have time to check out any other... More

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Toronto, Ontario
Top Contributor
67 reviews 67 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 13, 2010

Enjoyed the hotel. Rotating restaurant was nice but the breakfast menu was lacking. Hotel was the oldest looking of all the hotels we stayed at in China. Beds were not the most comfortable. Free WiFi is available in the bar in the lobby but it is only available when there is someone tending the bar. It is turned off in... More

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Toronto, ON Canada
Top Contributor
63 reviews 63 reviews
61 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed July 5, 2010

It is a new hotel in a new development area (with the surrounding area still under construction), so the facilities are new. The rooms are spacious, the neighbourhood is quite but safe. The only complaint is that the area is just a bit remote to see much activity.

Was this review helpful? Yes 1
Dublin, Ireland
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 4, 2010

Fine hotel with every facitity on site. the inexpensive taxis and buses mean it is easy and cheap to get downtown. The location with views over the the canal and river is spectacular from the 34th floor restaurant. Even in the modern district some interesting hutong type areas remain within a 10 minute walk.

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London, United Kingdom
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 3, 2010

I stayed at Tianyuan Tower with my husband, who was attending a conference at this hotel. We stayed a total of eight nights so we experienced many of the hotel's amenities. The location is not ideal if you want to do sightseeing, as it is away from the West Lake area. So do not stay here if you intend to... More

Was this review helpful? Yes 1
Top Contributor
68 reviews 68 reviews
57 hotel reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed October 24, 2008

I am currently writing this FROM the Tianyuan Tower where I am staying for a conference. On the positive side, my room is lovely, the food is good and the lounge attractive, on the negative: 1. The site I booked through said the total price would be RMB 1992, on check in the charged my Visa RMB3000 (£100 more!) I... More

Was this review helpful? Yes 3
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Additional Information about Tian Yuan Tower Hotel

Address: No.2 Qianchao Road, Jianggan District, Hangzhou 310020, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tian Yuan Tower Hotel 4*
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39 photos of this hotel

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Dining (1)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
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#56 Luxury Hotel in Hangzhou #68 Best Value Hotel in Hangzhou
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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