We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tian Yuan Tower Hotel

No.2 Qianchao Road, Jianggan District, Hangzhou 310020, China
Hotel amenities
Tian Yuan Tower Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #131 of 1,968 Hotels in Hangzhou
A recent review
3 of 5 stars Reviewed April 20, 2014
hleenj New York, NY
Write a Review

64 reviews from our community

Traveler rating
    21
    30
    11
    1
    1
See reviews for
1
3
4
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (18)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (9)
All months
New York, NY
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 20, 2014

Had a chance to stay at the hotel for 3 nights. The first thing you notice is the beautiful decor, expansive lobby and clean facilities. The checkin is fine and english is a bit of an issue, but they do try and it is without a hitch. As far as the rooms, It was better than expected. The bed was... More 

Was this review helpful? Yes
Saint Louis, Missouri
Top Contributor
80 reviews 80 reviews
10 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed November 19, 2013

A very modern and nice hotel, suitable for business and personal visits. English skills of the staff in general are limited, but they do every thing to accommodate your needs. Noise level is less on upper floor rooms (hotel has 37 floors). Please be sure that the windows are shut in your room, otherwise it will be very noisy at... More 

Was this review helpful? Yes 1
denver
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 20, 2013

We stayed in Hangzhou for 4 nights. Even though the English skills were limited, the staff did everything possible to make our stay a pleasant one. The hotel is beautiful, and right near a lovely path along the river. We were too busy to get to the pool or fitness center, but others told us these were great as well.... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Top Contributor
80 reviews 80 reviews
10 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed October 1, 2012

A very nice hotel located centrally in the city, with a staff of very accommodating attitude. Clean rooms and common places. Very good facilities, including conference rooms. Friendly, nice service. Every one is trying tio be helpful and to please. A/C controls are lacking with english instruction and/or standard symbols to help to appropriately adjust the temperature settings. You my... More 

Was this review helpful? Yes 1
Columbus OH
Top Contributor
201 reviews 201 reviews
37 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed August 19, 2011

I stayed just one night while visiting friends in Hangzhou. They booked the hotel for us. Normally I stayed in hostels. The reception staff spoke good English. There was breakfast on the 34th floor - mainly Chinese food and some bakery goods. Our room was clean with a very nice bathroom. I didn't have time to check out any other... More 

Was this review helpful? Yes
Toronto, Ontario
Top Contributor
81 reviews 81 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 13, 2010

Enjoyed the hotel. Rotating restaurant was nice but the breakfast menu was lacking. Hotel was the oldest looking of all the hotels we stayed at in China. Beds were not the most comfortable. Free WiFi is available in the bar in the lobby but it is only available when there is someone tending the bar. It is turned off in... More 

Was this review helpful? Yes
Toronto, ON Canada
Top Contributor
75 reviews 75 reviews
71 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed July 5, 2010

It is a new hotel in a new development area (with the surrounding area still under construction), so the facilities are new. The rooms are spacious, the neighbourhood is quite but safe. The only complaint is that the area is just a bit remote to see much activity.

Was this review helpful? Yes 1
Dublin, Ireland
Contributor
17 reviews 17 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 4, 2010

Fine hotel with every facitity on site. the inexpensive taxis and buses mean it is easy and cheap to get downtown. The location with views over the the canal and river is spectacular from the 34th floor restaurant. Even in the modern district some interesting hutong type areas remain within a 10 minute walk.

Was this review helpful? Yes
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 3, 2010

I stayed at Tianyuan Tower with my husband, who was attending a conference at this hotel. We stayed a total of eight nights so we experienced many of the hotel's amenities. The location is not ideal if you want to do sightseeing, as it is away from the West Lake area. So do not stay here if you intend to... More 

Was this review helpful? Yes 1
London
Top Contributor
76 reviews 76 reviews
62 hotel reviews
104 helpful votes 104 helpful votes
1 of 5 stars Reviewed October 24, 2008

I am currently writing this FROM the Tianyuan Tower where I am staying for a conference. On the positive side, my room is lovely, the food is good and the lounge attractive, on the negative: 1. The site I booked through said the total price would be RMB 1992, on check in the charged my Visa RMB3000 (£100 more!) I... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (4)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question