Great hotel with nice rooms and food. The bar area was relaxing too. Convenient for the airport. Holiday inns are my hotels of choice and this one did not disappoint . Only downside was that there was not a designated bar area for non smokers which I think all international brands should provide.

I have stayed at this hotel several times and I have no complaints. The staff speaks english, there is a nice pool, the rooms are clean and the food is very good. There are mostly western food on the menu, but if you want some real Chinese food it's plenty of restaurants not too far away. The price is also... More

convenient to Hangzhou airport good atmosphere with polite and friendly staff good value for money rooms are good without being great...need to update the TV's surrounding area is clean and easily navigated with a large shopping centre next door breakfast was just ok....nothing to write home about

If you are a foreigner visiting the area I highly recommend this hotel! The staff are very friendly and give great service above and beyond. Close to all amenities the hotel serves both western and Chinese cuisine. You will find this hotel a meeting place of many of the local expats and they feature one of the best bands I... More

The hotel is in CBD area, very convenient. Surrouding has many restaurants, entertainments and shoppings, a real good hotel. The rooftop garden is fantastic and romatic place to have a drink in the evening. The staff is friendly, service is good. I will be there again.

This used to be a hub for local business people and foreign ex-pats. Recently it has become very dangerous and is prone to violence and hatred towards customers and staff by resident gangsters. Not safe and terrible atmosphere.

Actually I wasn't expecting much at all, as I have never really been a big fan of HI's, but this one could help to change my mind. I guess it is the difference between HI's in North America and Asia, as this wasn't like an HI hotel really. Much better. The check in was good, with pretty good English spoken... More

Really can't complain - rooms are excellent: modern and well kept. The restaurant is fine - I felt like I was heading back to the sixties in terms of style... But in a good way! Well placed for the airport and attentive although a little ropey on English. Only gripe is that the concierge seems to be in cahoots with... More

Stayed in this Holiday Inn due to business after 17 hours flights. I had the best rest that night and the buffet breakfast is also very good. Full range of food and great service. Highly recommend. One thing I'd like to suggest to improve is to being more efficient at the front desk service. Check-in and out took a bit... More