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Holiday Inn Xiaoshan Hangzhou

4.0 of 5
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No.688 Shanyin Road, Xiaoshan District, Hangzhou 311023, China
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Holiday Inn Xiaoshan Hangzhou
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Ranked #78 of 1,969 Hotels in Hangzhou
A recent review
4 of 5 stars reviewed 2 weeks ago
Lauren K Knottingley, United Kingdom
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124 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Knottingley, United Kingdom
Top Contributor
67 reviews 67 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 1 night on business. I didnt eat in the hotel as i was late arriving and left very early. The rooms were clean, quiet and had all the basic facilities. Veey similar to rooms in uk. I had a great nights sleep. Staff at reception spoke good english.

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Hale, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 8, 2015

a nice hotel and good business location but a bit away from everything. staff are very polite and eager to please indeed. don't make the mistake of ordering pasta or spaghetti in the restaurant as the quality was very poor more a kin to canned spaghetti. however the staff are great and the rooms are decent and comfortable.

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Kolding, Denmark
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 23, 2014

Upon check-in the staff appeared kind and helpful. The lobby bar was opposite of the reception and since a band was playing it was quite noisy making it difficult to hear what the receptionist was saying while handling the check-in procedure. The rooms are nice and clean and you surely feel at home. The selection in terms of TV channels... More 

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Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Dear guest, thank you very much to stay with us and appreciate for your suggestion. with regard to band noisy , it should be adjust to much more comfortable. hotel direction has been updated already. your valuable suggestion is motivation to improve us. thank you again! Hope to see you again soon! More 

Guangzhou, China
Top Contributor
69 reviews 69 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 27, 2014

I often go to Hangzhou in business trips. This time, I was obliged to change my hotel reservation and went to Holiday Inn in Xiaoshan. I'm a fan of Holiday Inn in general and often go there for leisure. But this one in Xiaoshan was quite average for me. Safe and clean as always, but the decoration, the place, the... More 

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Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Dear guest, thank you very much for your supporting. Hope to see you again soon! More 

New Delhi, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2014

Gud hotel . Nice breakfast menu .rooms are very comfortable . very polite and helpfull staff. i used this hotel for business trip. But it is far off from city center. shopping complex nearby is advantage.

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Bangalore
Top Contributor
54 reviews 54 reviews
50 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 13, 2014

Very good property in Xiaoshan. Front desk staff can speak decent English. Restaurant has decent spread. There is wi-fi available in common areas, although the signal was weak in few rooms. TV has one english channel There is supermarket nearby - Lotte Mart and a mall next door which can be accessed from hotel directly.

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Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Dear guest, thank you very much for your supporting. Hope to see you again soon! More 

Hamburg, Germany
Top Contributor
172 reviews 172 reviews
163 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed May 29, 2014

Hotel is an about 40 min drive, depending on the traffic, away from the airport and an about 60 min drive from the Hangzhou East train station. Rooms are quite large, bathroom has a walk in shower. Beds are comfortable. Electric plugs are next to the bed and desk. Internet is LAN based, but I think also WLAN is available.... More 

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Hong Kong, China
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 14, 2014

The hotel is situated in Xiaoshan, suburb of Hangzhou, but in the same district as the airport, and just off the highway to Hangzhou CBD. The hotel is right next to a shopping mall (relatively new one) filled with restaurants and fast food, plus some bars and nightclubs nearby. The room has the basic essentials for a good night's sleep,... More 

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dubai
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 5, 2013

i was there for two nights only,on a business trip,so did not really check into the hotel amenities. Its located in Xiaoshan district of Hangzhou,which is closer to many factories,which i needed to visit. overall nice location,with a shopping mall next door...starbucks,Haagendaz also nearby. Rooms were clean,breakfast had a lot of variety...so it was a good stay.

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Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Dear guest, thank you very much for your supporting. Hope to see you again soon! More 

Macau, China
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 20, 2013

Rooms still good. Water now hot. Food now cooked properly. But breakfast is still nothing a westerner would recognise (soggy bacon, Chinese pastries, poor fruit). Do not disturb sign apparently means come in as soon as I go to breakfast...... Lobby full of mosquitoes.

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