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Holiday Inn Xiaoshan Hangzhou

4.0 of 5
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No.688 Shanyin Road, Xiaoshan District, Hangzhou 311023, China
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Holiday Inn Xiaoshan Hangzhou
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Ranked #64 of 1,975 Hotels in Hangzhou
A recent review
5 of 5 stars Reviewed June 5, 2015
Michael P Novi Ligure, Italy
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Macau
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay here on average once a month for the last seven years with work and to be honest this hotel is distinctly average. Rooms are clean, food is average but at least the bar serves cold beer. Hotel is located in Xiaoshan, not to be confused with Hangzhou. There is very little for the western taste in the local... More 

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Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you for your candid review. We apologize that your stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Novi Ligure, Italy
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 5, 2015

Fantastic room, great buffet breakfast, excellent free wifi service, and very friendly english speaking personnel. This is a highly recommended place to stay for business in Hangzhou. The room was very new and fully equipped with international channels on tv, coffee and catering facilities, excellent aircon. Search no further!

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Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 4, 2015

i stayed here last May to September 2013 and i can say that it is one of the best hotel in Xiaoshan district. they has the most friendly staffs. amazing food and the mall is right behind ur doorsteps. xoxo

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Hong Kong, China
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 30, 2015

Rooms are clean , rate is very reasonable , lobby bar sells cold qingdao beer so what more do you want, a good clean friendly staffed Hotel for a business trip to this area. I would say at least 2.5 star, food is basic.

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Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Dear guest, thank you very much for your supporting. Hope to see you again soon! More 

Knottingley, United Kingdom
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed March 17, 2015

I stayed here for 1 night on business. I didnt eat in the hotel as i was late arriving and left very early. The rooms were clean, quiet and had all the basic facilities. Veey similar to rooms in uk. I had a great nights sleep. Staff at reception spoke good english.

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Hale, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 8, 2015

a nice hotel and good business location but a bit away from everything. staff are very polite and eager to please indeed. don't make the mistake of ordering pasta or spaghetti in the restaurant as the quality was very poor more a kin to canned spaghetti. however the staff are great and the rooms are decent and comfortable.

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Kolding, Denmark
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 23, 2014

Upon check-in the staff appeared kind and helpful. The lobby bar was opposite of the reception and since a band was playing it was quite noisy making it difficult to hear what the receptionist was saying while handling the check-in procedure. The rooms are nice and clean and you surely feel at home. The selection in terms of TV channels... More 

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Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Dear guest, thank you very much to stay with us and appreciate for your suggestion. with regard to band noisy , it should be adjust to much more comfortable. hotel direction has been updated already. your valuable suggestion is motivation to improve us. thank you again! Hope to see you again soon! More 

Guangzhou, China
Level Contributor
116 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed September 27, 2014

I often go to Hangzhou in business trips. This time, I was obliged to change my hotel reservation and went to Holiday Inn in Xiaoshan. I'm a fan of Holiday Inn in general and often go there for leisure. But this one in Xiaoshan was quite average for me. Safe and clean as always, but the decoration, the place, the... More 

Was this review helpful? Yes 1
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Dear guest, thank you very much for your supporting. Hope to see you again soon! More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 11, 2014

Gud hotel . Nice breakfast menu .rooms are very comfortable . very polite and helpfull staff. i used this hotel for business trip. But it is far off from city center. shopping complex nearby is advantage.

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Bangalore
Level Contributor
54 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 13, 2014

Very good property in Xiaoshan. Front desk staff can speak decent English. Restaurant has decent spread. There is wi-fi available in common areas, although the signal was weak in few rooms. TV has one english channel There is supermarket nearby - Lotte Mart and a mall next door which can be accessed from hotel directly.

Was this review helpful? Yes
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Dear guest, thank you very much for your supporting. Hope to see you again soon! More 

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