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All 1,962 Hangzhou hotels

West Lake Golden Plaza Hotel

4.0 of 5 Hotel   |   No.131 Jiefang Road, Shangcheng District, Hangzhou 310009, China
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West Lake Golden Plaza Hotel
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Ranked #86 of 1,962 Hotels in Hangzhou
A recent review
3 of 5 stars reviewed 3 days ago
Ric_L123 Kuala Lumpur, Malaysia
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271 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Top Contributor
77 reviews 77 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There's no English hotel name on the exterior, just Chinese characters. Decor is not outstanding, staff has very little or no knowledge of English. The lobby bar is not purpose built. It has dividers as partitions from the hotel lobby and it's located under the grand staircase that leads to the 1st floor restaurant where buffet breakfast is served. The... More 

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King of Prussia, Pennsylvania, United States
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 25, 2014

We arrived late, and was told there was no hot water. They told us that we could use another room to shower but we had to schedule a time since all the guests were taking turns using that shower. We said no thanks and that we'd just take a cold one. Was told that the hot water was fixed the... More 

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Brisbane, Queensland, Australia
Top Contributor
59 reviews 59 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed April 15, 2014

I didn't enjoy my stay here. Far too large and impersonal to be pleasant. The dining room was like a large food hall and it was difficult to get service. The room was large enough but not especially clean...probably because it liked shabby. We were with a group so it was possibly a cheap option but did not compare with... More 

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Top Contributor
83 reviews 83 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 21, 2013

This hotel is well located - 15 minutes walking from the lake. Rooms and beds are clean although the carpet would need changing and paintings would need to be refreshed. It is good value for money. The restaurant only offers Chinese options and I would suggest to have breakfast outside. Walls are quite thin and you wouldn't want lousy neighbours... More 

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Shenzhen, China
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 19, 2013

We arrived at the hotel very late and the first impression I had entering the lobby it was like entering a train station deserted and dark. Miss the recepion is was very cold and unprofessional. Room was very clean ,spacius and the bathroom was nice and big. Breakfast has a decent fare to offer...need to improve! Overall yuo can find... More 

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New Delhi, India
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 4, 2013

This was the first time i traveled to Hangzhou. No clue about the city or the whereabouts, i was pleasantly surprised. What a nice interesting place. I was recommended West lake golden plaza by the colleague i was to meet and do business with. Its central (of course depends on where your area work lies) and that a plus plus.... More 

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Top Contributor
100 reviews 100 reviews
67 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 24, 2013

For the low cost by Western standards, this hotel offers a clean, comfortable room in Hangzhou. As others have mentioned, it is a 15-minute walk from West Lake. If you're adventurous, there are plenty of local restaurants and convenience stores nearby. Check-in and out was easy but we had to leave a deposit of 2x our room rate for a... More 

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Copenhagen, Denmark
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2012

We stayed at this hotel for two nights. It is a standard business hotel with Western style interior. The furnishing was in a good condition and the cleaning was actually much than the average for Chinese hotels (which can be quite appalling). We were a little surprised at first by the size of the room deposit, as we were only... More 

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Guilin, China
Senior Contributor
22 reviews 22 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 21, 2012

The hotel is in a great location which is just about 15 min walking to the city center. And about 20-30min walking (if I had got the right direction) to hte most properous street - Qinghefang. Because I was a buget visitor so I thought walking in a distance to the street was fine. The view from the room was... More 

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Lleida, Spain
Top Contributor
66 reviews 66 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 13, 2012

Stood there just for one night, good place, friendly staff and elegant room. We were lucky to stay in a corner room, so with all curtains opened we could see the town at our feet, great sensation.

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Additional Information about West Lake Golden Plaza Hotel

Address: No.131 Jiefang Road, Shangcheng District, Hangzhou 310009, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — West Lake Golden Plaza Hotel 4*
Number of rooms: 288
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Hotel Style:
#41 Best Value Hotel in Hangzhou
#57 Luxury Hotel in Hangzhou

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