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West Lake Hotel

#1,292 of 1,970 Hotels in Hangzhou
No.893 Jiangcheng Road, Shangcheng District, Hangzhou 310009, China
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West Lake Hotel
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Ranked #1,292 of 1,970 Hotels in Hangzhou
A recent review
3 of 5 stars Reviewed January 8, 2012
Albert_Teo77 Singapore, Singapore
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44 Reviews from our TripAdvisor Community

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    3
    23
    12
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
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  • All months
    (44)
  • Mar-May only
    (17)
  • Jun-Aug only
    (11)
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    (9)
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    (7)
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Leeds, United Kingdom
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 30, 2015

The staff are nice and helpful, and the refurbished building is good, but unfortunately domestic standards just don't match up to the international chains you have the choice of. The coffee shop western food is variable, although the 8th floor Chinese restaurant does have amazing views of the West Lake

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Singapore
Level Contributor
84 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed October 13, 2013

The only reason you'll want to stay here is because of the Railway Station. Directly facing the station, you're only about less than 50 steps away from it. This could easily be called "Hangzhou Railway Station Hotel". You get the feeling of a transit hotel in that sense. You'll never be late for your early morning train because you're so... More 

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Travelers are raving about these Hangzhou hotels

Brisbane, Australia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed March 2, 2013

In February 2013 I booked a room in this hotel through an agency because I had stayed there on an occasion in 2012. The room was not the cheapest offered so I did expect something reasonable. The room was dilapidated, paint peeling off the walls and there were no curtains, just very badly fitting pull-down shades. I needed to pay... More 

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Singapore, Singapore
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 8, 2012

Stay at 4th Floor near the lift lobby. Inside the room clean and comfortable. A bit old furniture and bathroom. Need some wall painting to brighten up the room.

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