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All 1,900 Hangzhou hotels

Culture Plaza Hotel Zhejiang

3.5 of 5 Hotel   |   No.38 Wen'er Road, Xihu District, Hangzhou 310012, China
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Culture Plaza Hotel Zhejiang
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Ranked #54 of 1,900 hotels in Hangzhou
A recent review
3 of 5 stars Reviewed May 2, 2014
AlonGaneyTikvaIsrael Ganey Tikva Israel
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121 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • English first
  • German first
  • Japanese first
  • Spanish first
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English first
Ganey Tikva Israel
Top Contributor
77 reviews 77 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 2, 2014

Upon arrival we saw a nice lobby, but our room had a dirty and torn carpet and a chair in similar situation, it smelled from cigarettes smoke, so we asked to change to non smoking room. This time we received a smaller room, with suitcase stand that collapsed upon putting my suitcase on it, I got angry and asked to... More

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Ningbo, China
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 13, 2014

I normally stay in the budget hotels when I visit Hangzhou, this time I stepped it up a star by going to the Culture Plaza Hotel. First impression was "Wow, that is the biggest bed I have ever seen!" Great room, clean and big. Staff was very helpful and spoken English. My only problem was with the location, you need... More

Was this review helpful? Yes 1
Bright, Australia
Top Contributor
88 reviews 88 reviews
36 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 26, 2013

Nice Hotel biggest bed I have ever seen and a bit on the hard side like most beds in China you do get use to them after some time. Nice breakfast and lobby. Busy street out the front but you only have a short walk to convenient store if you need any thing would stay hear again short taxi drive... More

Was this review helpful? Yes 2
Leeds, United Kingdom
Top Contributor
114 reviews 114 reviews
39 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed June 14, 2013

The hotel is owned by the adjoining bookstore so every room has it's own library and some of them are in English. The rooms are very 'western business' though ours and the bathroom were BIG. On the big theme we had the biggest hotel bed we have ever seen - you could put 4 pillows across the bed and still... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
150 reviews 150 reviews
56 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed January 2, 2013

Stayed here for a three night stay in Hangzhou. It is a simple 4 star hotel in an okay location about a 30 min walk from the West Lake. I wish now i'd stayed somewhere a bit closer but I had a very pleasant stay in this hotel. The staff spoke good English when I checked in. I am pleased... More

Was this review helpful? Yes 3
Durbanville, Western Cape, South Africa
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2012

This was one of the best hotels that I stayed in in China. The staff in general could understand English. Room service was fast and efficient. Hotel is situated within walking distance of various shops and tourist attractions. BBC World Service available on TV. They really put in an effort to accommodate all tastes during breakfast.

Was this review helpful? Yes 3
Stafford, England, United Kingdom
4 reviews 4 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 8, 2012

Great hotel a 10 mon bus ride from the West Lake. You won't get any better than this place for the great price as I found out in Shanghai. Staff are very friendly, rooms were clean and comfortable - will definitely return

Was this review helpful? Yes 3
Top Contributor
50 reviews 50 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 23, 2011

This superior and extremely comfortable 21 storey, 174 room hotel is situated on a main thoroughfare 5 km or a 25 yuan (US$4) taxi journey from the famous West Lake. In the bar/coffee shop on the reception level (floor 2) delicious pastries are for sale. Guest rooms are generously large, with down pillows, tea & coffee making facilities and even... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 21, 2009

I have stayed at this hotel four times over the past two years. The rooms are well appointed, in good condition and well presented. The staff are reasonably helpful although English is not strong. Food is Chinese with a little western and of basic quality. On this trip, I found my aircon not working the first morning. I asked for... More

Was this review helpful? Yes 1
Top Contributor
445 reviews 445 reviews
62 hotel reviews
458 helpful votes 458 helpful votes
4 of 5 stars Reviewed October 29, 2008

The hotel lobby is pretty simple with the reception designed like a library. The breakfast is ok and the rooms itself is pretty standard. Though i would say that the room is pretty clean. The breakfast is pretty standard.

Was this review helpful? Yes 1
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Additional Information about Culture Plaza Hotel Zhejiang

Address: No.38 Wen'er Road, Xihu District, Hangzhou 310012, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Culture Plaza Hotel Zhejiang 3.5*
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