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All 1,900 Hangzhou hotels

Hyatt Regency Hangzhou

5.0 of 5 Hotel   |   No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
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Ranked #9 of 1,900 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
KLCheah Singapore, Singapore
  • Reviews (596)
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596 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Singapore, Singapore
19 reviews 19 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is really the best in China. Not only is the location fantastic but also the service is the best. After nearly 40 minutes of wait for a taxi and 20 minutes ride, my wife and I arrived at the hotel. It sits literally on the edge of the famous West Lake. The bellboys greeted us and brought our... More

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Senior Contributor
22 reviews 22 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for two nights in Aug for a weekend getaway. Got a lake view room which was nice but can be better if the hotel had higher floors Excellent location. Very conveniently located around the lake. Room is nice and spacious. Just Hyatt standard. My friend however complained about the towels being smelly. The Chinese restaurant on the first floor... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A short weekend trip from Shanghai, an hour on the high speed train (4 stops) and you are in beautiful Hangzhou. The Hyatt regency is about 20 minutes from the railway station. Taxis are difficult to get (compared to shanghai) so do arrange for a hotel car to pick up. Hotel impressed us with a warm welcome, clean surroundings and... More

Was this review helpful? Yes 2
Hong Kong, China
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 21, 2014

It is wonderful experience living in this good hotel. I parked my car in its underground car park. Used VIP card to get a view room. All equipment is best and cozy. In front of the hotel is the lake which makes you shout. It is what I need. You cannot miss this hotel if you visit this lovely city.... More

Was this review helpful? Yes 1
Beijing, China
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 18, 2014 via mobile

Stayed at the Hyatt during our last visit to Hangzhou in June 2014. The biggest plus for the hotel is the convenient location by the west lake. You are walking distance from a number of restaurants, shopping & well as scenic spots. There are quite a few boarding points for various boat cruises around the hotel. The musical fountains just... More

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Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 28, 2014

Stayed two nights at the Hyatt Regency at Hangzhou for work. Having just stayed recently at the Regency in Perth, I have to say that the quality and service is maintained across the chain. From check-in to check-out and everything, we were greeted with smiles. The hotel is next to the famous West Lake, which is a UNESCO World Heritage... More

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Singapore, Singapore
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

Stayed here for two nights for a company retreat in one of the standard rooms. Room was decent sized for Chinese standards, adequately equipped as expected. Breakfast was pretty good at the hotels cafe which served a good variety of western and Chinese styled breakfast. It may be slightly inconvenient to get a cab in the hotel though. Since the... More

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Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 23, 2014

My husband and i always come back forhave the dinner buffet. It is amazing. The food is nice and have lots of options. The buffet package is great and the place is cozy. The staff are very friendly. And after dinner, on our way out we are always amazed by the chocolates they have displayed. They tasted good too.. Can't... More

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Jaipur, India
Top Contributor
429 reviews 429 reviews
47 hotel reviews
323 helpful votes 323 helpful votes
5 of 5 stars Reviewed June 21, 2014

We went by car from Shanghai, covering 200 kilometers, and checked in the Hotel. Instant check-in and excellent room on 3rd floor gave us much needed rest and relief. The hotel is almost in semi-circle shape and we could see the beautiful swimming pool complex built within this semi-circle. From our room we could also see the view of the... More

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Top Contributor
52 reviews 52 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 17, 2014

Just stay here for one night and the hotel is in a very good location just by the west lake. With very nice view for most of the rooms. Actually not mine as I am somehow facing the right direction but the hotel pool block my view. I am in Rm365 so take note on that. There is a pretty... More

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Additional Information about Hyatt Regency Hangzhou

Address: No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Hangzhou 5*
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Also Known As:
Hyatt Regency Hangzhou Hotel Hangzhou
Hyatt Hangzhou
Hangzhou Hyatt Regency

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