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All 1,901 Hangzhou hotels

Hyatt Regency Hangzhou

5.0 of 5 Hotel   |   No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
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Hyatt Regency Hangzhou
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Ranked #9 of 1,901 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
lthyen75 Hanoi, Vietnam
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605 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hanoi, Vietnam
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have just spent few nights there on business and it is a remarkable stay. The hotel is perfectly located in the centre of this beautiful city, with front view over the West Lake (Xi Hu they called it in local language) and the back and side views are the city most crowded commercial/shopping areas. I was there with perfect... More

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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is perfect, especially since it rained most of the time we were there, so we could just duck in and out of the place when needed. The water show (several times a day) was just next to the hotel, as is the lake. Be warned though, that once you step out of the hotel the... More

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Amman, Jordan
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel for one night, it was absolutely perfect night, the location of the hotel is superb, just 1 min. away of the lake, you can enjoy a walk there at any time, with many activities that you can see, a nearby market also with many different restaurants, i wish that i stayed more there. staff were so... More

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HyattHANGZ, General Manager at Hyatt Regency Hangzhou, responded to this review

Dear Ayman H On behalf of all of the Team, allow me to convey my sincere thanks for your generous feedback following your recent stay at Hyatt Regency Hangzhou! We are delighted that you enjoyed your visit to our "home by the West Lake" and appreciate the time that you have taken to note the positive impressions of your experience.... More

Kota Kinabalu, Malaysia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staying at this hotel make my day. The hotel staffs was very courteous friendly. We ate at the hotel Chinese restaurant and the food was good and they served us the best 'Longjing tea', though it was quite expensive but worth it.

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You can't fault the location - right on the lake and so much all within easy walking distance. There's the fountain show on the lake right outside, some amazing restaurants on the lakeside, even Haagen Dazs around the corner, and you can't better the lakeside for a wind-down amble after a day of business meetings. The hotel itself though is... More

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is really the best in China. Not only is the location fantastic but also the service is the best. After nearly 40 minutes of wait for a taxi and 20 minutes ride, my wife and I arrived at the hotel. It sits literally on the edge of the famous West Lake. The bellboys greeted us and brought our... More

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for two nights in Aug for a weekend getaway. Got a lake view room which was nice but can be better if the hotel had higher floors Excellent location. Very conveniently located around the lake. Room is nice and spacious. Just Hyatt standard. My friend however complained about the towels being smelly. The Chinese restaurant on the first floor... More

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 2, 2014

A short weekend trip from Shanghai, an hour on the high speed train (4 stops) and you are in beautiful Hangzhou. The Hyatt regency is about 20 minutes from the railway station. Taxis are difficult to get (compared to shanghai) so do arrange for a hotel car to pick up. Hotel impressed us with a warm welcome, clean surroundings and... More

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Hong Kong, China
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 21, 2014

It is wonderful experience living in this good hotel. I parked my car in its underground car park. Used VIP card to get a view room. All equipment is best and cozy. In front of the hotel is the lake which makes you shout. It is what I need. You cannot miss this hotel if you visit this lovely city.... More

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Beijing, China
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 18, 2014 via mobile

Stayed at the Hyatt during our last visit to Hangzhou in June 2014. The biggest plus for the hotel is the convenient location by the west lake. You are walking distance from a number of restaurants, shopping & well as scenic spots. There are quite a few boarding points for various boat cruises around the hotel. The musical fountains just... More

Was this review helpful? Yes 3
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Additional Information about Hyatt Regency Hangzhou

Address: No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hyatt Regency Hangzhou 5*
Number of rooms: 390
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Also Known As:
Hyatt Regency Hangzhou Hotel Hangzhou
Hyatt Hangzhou
Hangzhou Hyatt Regency

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