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All 1,886 Hangzhou hotels

Hyatt Regency Hangzhou

5.0 of 5 Hotel   |   No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
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91%
Ranked #8 of 1,886 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
C_James06 Singapore, Singapore
  • Reviews (590)
  • Photos (178)
  • Amenities
  • Room tips (68)
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590 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Singapore, Singapore
Contributor
18 reviews 18 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed two nights at the Hyatt Regency at Hangzhou for work. Having just stayed recently at the Regency in Perth, I have to say that the quality and service is maintained across the chain. From check-in to check-out and everything, we were greeted with smiles. The hotel is next to the famous West Lake, which is a UNESCO World Heritage... More

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights for a company retreat in one of the standard rooms. Room was decent sized for Chinese standards, adequately equipped as expected. Breakfast was pretty good at the hotels cafe which served a good variety of western and Chinese styled breakfast. It may be slightly inconvenient to get a cab in the hotel though. Since the... More

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Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and i always come back forhave the dinner buffet. It is amazing. The food is nice and have lots of options. The buffet package is great and the place is cozy. The staff are very friendly. And after dinner, on our way out we are always amazed by the chocolates they have displayed. They tasted good too.. Can't... More

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Jaipur, India
Top Contributor
408 reviews 408 reviews
41 hotel reviews
293 helpful votes 293 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went by car from Shanghai, covering 200 kilometers, and checked in the Hotel. Instant check-in and excellent room on 3rd floor gave us much needed rest and relief. The hotel is almost in semi-circle shape and we could see the beautiful swimming pool complex built within this semi-circle. From our room we could also see the view of the... More

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Senior Contributor
46 reviews 46 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just stay here for one night and the hotel is in a very good location just by the west lake. With very nice view for most of the rooms. Actually not mine as I am somehow facing the right direction but the hotel pool block my view. I am in Rm365 so take note on that. There is a pretty... More

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very closed to the West Lake which is the most famous place in HangZhou. A standard 5 star hotel. Very clean and good service. However, the hotel doesn't give you a wow effect. Overall we enjoyed the stay and had a good fun in Hangzhou.

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Hong Kong, China
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 2, 2014 via mobile

This is a 5 star hotel, the service is excellent in reception, concierge, pool and spa. Location is prime, and because of it, traffic jam is unavoidable! They keep the room really clean, and we had nice stay there.

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Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 2, 2014

I have tried quite a few hotels in Hangzhou over the last 15 years as I return to China often to visit my relatives. But this hotel has the best view of West Lake and fantastic accessibility ! I bought 2 paper fans with ink painting and poetry written by local artisan specially for hubby and me using the Chinese... More

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Toronto, Canada
Top Contributor
105 reviews 105 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 1, 2014

The location is amazing! On West Lake directly across from the water show at night. An amazingly beautiful walk around West Lake in the morning, along with great restaurants, coffee shops and dessert places so close by. But do you need to go out for breakfast, hell no! The buffet is so incredibly amazing! I didn't go any other time... More

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Boston
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 30, 2014

first time in Hangzhou. Beautiful weather in May and this hotel is gorgeous! Location is perfect, and as a diamond member, I was treated very well. Used a sutie upgrade cert and got a suite with great view of the West Lake, and the breakfast and afternoon tea (enough as dinner) are free (for diamonds). All staff are professional and... More

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Additional Information about Hyatt Regency Hangzhou

Address: No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Hangzhou 5*
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Also Known As:
Hyatt Regency Hangzhou Hotel Hangzhou
Hyatt Hangzhou
Hangzhou Hyatt Regency

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Hangzhou #4 Romantic Hotel in Hangzhou #4 Family Hotel in Hangzhou #5 Business Hotel in Hangzhou #7 Luxury Hotel in Hangzhou #138 Best Value Hotel in Hangzhou
Hotel Class
Number of rooms
390

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