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All 1,816 Hangzhou hotels

Hyatt Regency Hangzhou

5.0 of 5 Hotel   |   No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
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Hyatt Regency Hangzhou
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91%
Ranked #11 of 1,816 hotels in Hangzhou
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
johnsonu Manila, Philippines
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564 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Manila, Philippines
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the place to stay. The Hotel is right in front of the Lake. It is difficult to get a taxi in Hangzhou because the taxi drivers will refuse to give you a ride. So it is a great thing that the Hotel is near shopping areas and good restaurants. The Chinese restaurant in the Hotel is excellent. Ate... More

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Bangkok
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed the Hyatt Regency Hangzhou from the 28 February to 2nd March. We were in a room facing the lake with regular water shows on the lake. The city is amazing, great views and sight seeing. The hotel staff were great, very helpful. The Chinese restaurant just incredible. We ate loads and enjoyed the exquisite Beggars Chicken. The Regency... More

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Taipei
Contributor
18 reviews 18 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

It's location is excellent. Water dance is right in front of the hotel. You can enjoy the lake side walk just stepping out of hotel gate. The indoor swimming pool is heated and facing the lake. Breakfast is very good. I had consecutive five days eating here and still not feel bored. The service is high quality. when I ask... More

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Shanghai, China
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Very good location, just right beside the lake. It's opposite of the music fountain, so it'll be a little bit noisy in the night. There are lots of restaurants around, and very convenient to shopping outlets. Although it's expensive, it worth the money.

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Shanghai, China
Top Contributor
56 reviews 56 reviews
43 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There's no better location for sightseeing than the Hyatt, located right on the west lake. The hotel itself has a nice lobby but the rooms and pool areas are OK but on the aging side. There are two restaurants (a western and a Chinese). We tried the western one and the food and service was great but be aware as... More

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Beijing, China
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel with our children and had a great experience. The standard room was quite expensive - so we decided to upgrade to a club suite with points. The view of the lake was nice and children enjoyed watching music fountain/water show. The best part of this hotel was the food. Both lounge cocktail food and breakfast... More

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St. Louis, MO
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked 6 rooms for our family reunion, even the price was really high compare to other Hyatt in the US, the day before I got an email from the hotel, I put down few requests. On the day when I arrive, two rooms are not ready till after 3:30pm. We had lounge access, the lounge was nice on the... More

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Haarlem, The Netherlands
Top Contributor
145 reviews 145 reviews
55 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice hotel in a great location (right by the lake and near shops etc). But the price they ask is too much for what they deliver. The bed and pillows are not as comfortable as they should be. The air conditioning is loud. The staff is not up to standard. I asked for two taxis, they only... More

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Perth, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed March 2014. Hotel very nice and great staff. Good breakfast, everything you could want. Awesome location looking over West Lake. So close to restaurants and shopping. Walk around the lake is spectacular and the gardens there are a treat. Would definitely stay there again.

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Tulsa OK USA
Top Contributor
123 reviews 123 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is right on the shore of west lake. You can look out your window and watch all the activity along the lakeside if you are on the side towards the lake. I am sure the rooms on the other side, but getting a lake view room is worth it. The room is large and very comfortable, with a... More

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Additional Information about Hyatt Regency Hangzhou

Also Known As:
Hyatt Regency Hangzhou Hotel
Hyatt Regency Hangzhou Hotel Hangzhou
Hyatt Hangzhou
Hangzhou Hyatt Regency
Hangzhou Hyatt
Address: No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Hangzhou
#8 Business Hotel in Hangzhou
#10 Luxury Hotel in Hangzhou
#146 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Hangzhou 5*
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