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All 1,900 Hangzhou hotels

Hyatt Regency Hangzhou

5.0 of 5 Hotel   |   No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
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Ranked #9 of 1,900 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
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594 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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English first
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A short weekend trip from Shanghai, an hour on the high speed train (4 stops) and you are in beautiful Hangzhou. The Hyatt regency is about 20 minutes from the railway station. Taxis are difficult to get (compared to shanghai) so do arrange for a hotel car to pick up. Hotel impressed us with a warm welcome, clean surroundings and... More

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Hong Kong, China
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 21, 2014

It is wonderful experience living in this good hotel. I parked my car in its underground car park. Used VIP card to get a view room. All equipment is best and cozy. In front of the hotel is the lake which makes you shout. It is what I need. You cannot miss this hotel if you visit this lovely city.... More

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Beijing, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 18, 2014 via mobile

Stayed at the Hyatt during our last visit to Hangzhou in June 2014. The biggest plus for the hotel is the convenient location by the west lake. You are walking distance from a number of restaurants, shopping & well as scenic spots. There are quite a few boarding points for various boat cruises around the hotel. The musical fountains just... More

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Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 28, 2014

Stayed two nights at the Hyatt Regency at Hangzhou for work. Having just stayed recently at the Regency in Perth, I have to say that the quality and service is maintained across the chain. From check-in to check-out and everything, we were greeted with smiles. The hotel is next to the famous West Lake, which is a UNESCO World Heritage... More

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

Stayed here for two nights for a company retreat in one of the standard rooms. Room was decent sized for Chinese standards, adequately equipped as expected. Breakfast was pretty good at the hotels cafe which served a good variety of western and Chinese styled breakfast. It may be slightly inconvenient to get a cab in the hotel though. Since the... More

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Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 23, 2014

My husband and i always come back forhave the dinner buffet. It is amazing. The food is nice and have lots of options. The buffet package is great and the place is cozy. The staff are very friendly. And after dinner, on our way out we are always amazed by the chocolates they have displayed. They tasted good too.. Can't... More

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Jaipur, India
Top Contributor
416 reviews 416 reviews
43 hotel reviews
322 helpful votes 322 helpful votes
5 of 5 stars Reviewed June 21, 2014

We went by car from Shanghai, covering 200 kilometers, and checked in the Hotel. Instant check-in and excellent room on 3rd floor gave us much needed rest and relief. The hotel is almost in semi-circle shape and we could see the beautiful swimming pool complex built within this semi-circle. From our room we could also see the view of the... More

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Top Contributor
52 reviews 52 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 17, 2014

Just stay here for one night and the hotel is in a very good location just by the west lake. With very nice view for most of the rooms. Actually not mine as I am somehow facing the right direction but the hotel pool block my view. I am in Rm365 so take note on that. There is a pretty... More

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2014

Very closed to the West Lake which is the most famous place in HangZhou. A standard 5 star hotel. Very clean and good service. However, the hotel doesn't give you a wow effect. Overall we enjoyed the stay and had a good fun in Hangzhou.

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Hong Kong, China
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 2, 2014 via mobile

This is a 5 star hotel, the service is excellent in reception, concierge, pool and spa. Location is prime, and because of it, traffic jam is unavoidable! They keep the room really clean, and we had nice stay there.

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Additional Information about Hyatt Regency Hangzhou

Address: No.28 Hubin Road, Shangcheng District, Hangzhou 310006, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Hangzhou 5*
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Also Known As:
Hyatt Regency Hangzhou Hotel Hangzhou
Hyatt Hangzhou
Hangzhou Hyatt Regency

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Hangzhou #4 Romantic Hotel in Hangzhou #5 Family Hotel in Hangzhou #6 Business Hotel in Hangzhou #8 Luxury Hotel in Hangzhou #138 Best Value Hotel in Hangzhou
Hotel Class
Number of rooms
390

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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