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All 1,900 Hangzhou hotels

Merchant Marco Hotel

No.38 Pinghai Road, Hangzhou 310006, China
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Merchant Marco Hotel
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Ranked #25 of 1,900 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 9, 2014
Croatia_ZG Zagreb, Croatia
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  • Reviews (194)
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194 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Zagreb, Croatia
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 9, 2014

We've stayed in this hotel in May 2014., and found it to be possibly the best on our whole China tour. Hotel is situated some 15 minutes walk from the lake, very close to shopping malls and it is a good place to stay in Hangzhou. Rooms are all really good, clean, modern, spacious enough. Lobby nice but drinks (like... More

Was this review helpful? Yes 2
Nice, France
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 24, 2014

The rooms in this hotel are gorgeous and very large. The beds are very comfortable. Perfect location not far from the lake and there is a metro around the corner. the hotel staff speak hardly any english so no help from them but very nice anyway.

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Kunming, China
Top Contributor
356 reviews 356 reviews
104 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed April 1, 2014

I stayed here a couple years ago and found it to be a very welcome English-speaking cocoon. Now I'm more apt to stay at Chinese-tourist type places that represent a better value for the dollar. But this place is still great for those unfamiliar with traveling in China. Most of the staff members speak English and they are helpful. The... More

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Leeds, West Yorkshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2014

This Hotel is in the centre of this popular tourist attraction. It had a wow factor as soon as you walked through the door. We had a super room that had everything you could wish for Queen size bed, a bowl of fresh fruit daily, water, slippers and bathrobes. They thought of everything. There was music in the bathroom if... More

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Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 7, 2013

We stayed in the 9th floor with a view of the lake. The room was clean and comfortable. The extras were a small gift of Chinese painting, fruit plates, and bottle water. The location was good, near to the subway station, the musical fountain on the West lake, and shopping districts. It was also surrounded by local restaurants. Hope to... More

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Santa Clara, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2013

We had an excellent room on the 13th floor, with a view of the West Lake. It had a very comfortable bed, the best bathroom that we have experienced in China, and lots of modern conveniences. Everything was spotlessly clean. Very important: All of the staff members we met were unfailingly polite and helpful. That goes for the reception, the... More

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Top Contributor
76 reviews 76 reviews
43 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed August 16, 2013

The hotel is quite dated, but it is in good repair and clean. At first glance the rooms look old fashioned and drab, however when you start to relax in the room you notice all of the litte extras: - Multi plug sockets for many countries - Lots of plug sockets in good locations - Good mini bar, snacks and... More

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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2013

It is 2 blocks/10 min by walk from west lake. 5 min to shopping paradise of Yanan Road. 1min to the night market. The location is very good. The rooms are nice and clean with all the amenities of 4star hotel. The staff at reception knows English and are helpful. The check in was quick and easy. The airport express... More

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2013 via mobile

Loved our stay here. Rooms were comfortable and clean. The location is conveniently located to west lake as well as shopping centers and food spots. Did not try the food in the hotel but was able to try the restaurants close by. Recommended!

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Senior Contributor
40 reviews 40 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 4, 2013

this is a gem of a hotel! from the outside looks "meh" but when you get inside it's something else. the rooms were clean and comfortable. the breakfast was excellent! we paid something like 500 RMB and imho, it's definitely worth it. the west lake is just 10 mins walk away. highly recommended!

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Additional Information about Merchant Marco Hotel

Address: No.38 Pinghai Road, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
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Also Known As:
Merchant Marco Hangzhou

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#15 Business Hotel in Hangzhou #56 Best Value Hotel in Hangzhou
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