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All 1,816 Hangzhou hotels

Merchant Marco Hotel

No.38 Pinghai Road, Hangzhou 310006, China
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Merchant Marco Hotel
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Ranked #27 of 1,816 hotels in Hangzhou
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
ZhongguoKM Kunming, China
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188 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Kunming, China
Top Contributor
291 reviews 291 reviews
90 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here a couple years ago and found it to be a very welcome English-speaking cocoon. Now I'm more apt to stay at Chinese-tourist type places that represent a better value for the dollar. But this place is still great for those unfamiliar with traveling in China. Most of the staff members speak English and they are helpful. The... More

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Leeds, West Yorkshire
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 9, 2014

This Hotel is in the centre of this popular tourist attraction. It had a wow factor as soon as you walked through the door. We had a super room that had everything you could wish for Queen size bed, a bowl of fresh fruit daily, water, slippers and bathrobes. They thought of everything. There was music in the bathroom if... More

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Charlotte, North Carolina
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 7, 2013

We stayed in the 9th floor with a view of the lake. The room was clean and comfortable. The extras were a small gift of Chinese painting, fruit plates, and bottle water. The location was good, near to the subway station, the musical fountain on the West lake, and shopping districts. It was also surrounded by local restaurants. Hope to... More

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Santa Clara, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed September 27, 2013

We had an excellent room on the 13th floor, with a view of the West Lake. It had a very comfortable bed, the best bathroom that we have experienced in China, and lots of modern conveniences. Everything was spotlessly clean. Very important: All of the staff members we met were unfailingly polite and helpful. That goes for the reception, the... More

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Top Contributor
71 reviews 71 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 16, 2013

The hotel is quite dated, but it is in good repair and clean. At first glance the rooms look old fashioned and drab, however when you start to relax in the room you notice all of the litte extras: - Multi plug sockets for many countries - Lots of plug sockets in good locations - Good mini bar, snacks and... More

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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2013

It is 2 blocks/10 min by walk from west lake. 5 min to shopping paradise of Yanan Road. 1min to the night market. The location is very good. The rooms are nice and clean with all the amenities of 4star hotel. The staff at reception knows English and are helpful. The check in was quick and easy. The airport express... More

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2013 via mobile

Loved our stay here. Rooms were comfortable and clean. The location is conveniently located to west lake as well as shopping centers and food spots. Did not try the food in the hotel but was able to try the restaurants close by. Recommended!

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Senior Contributor
39 reviews 39 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 4, 2013

this is a gem of a hotel! from the outside looks "meh" but when you get inside it's something else. the rooms were clean and comfortable. the breakfast was excellent! we paid something like 500 RMB and imho, it's definitely worth it. the west lake is just 10 mins walk away. highly recommended!

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Senior Contributor
33 reviews 33 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 30, 2013

Not a new hotel, so the deco is slightly dated. It was under some renovations during my stay (Jan 2013) but everything went well except the weather. Location is good and within walking distance to Xihu. There is a night market just across the road. Nice breakfast but do not expect much western choices. Many small details are being taken... More

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 25, 2013

I am currently staying at this Hotel, as I write this... I must say, I am very happy with this Hotel... 1/.The Bed is Sooo Comfortable! A BIG Plus+ when staying in any China Hotels (generally in most Chinese Hotels, you find the carpeted floor much more comfortable than the bed)... but this bed is just like home! 2/.it has... More

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Additional Information about Merchant Marco Hotel

Also Known As:
Merchant Marco Hangzhou
Address: No.38 Pinghai Road, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Restaurant Room Service Wheelchair access
Hotel Style:
#105 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $
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