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All 1,816 Hangzhou hotels

Holiday Inn Express Hangzhou Grand Canal

3.5 of 5 Hotel   |   No.329 Shangtang Road, Hangzhou 310020, China
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72%
Ranked #167 of 1,816 hotels in Hangzhou
Certificate of Excellence 2013
A recent review
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86 people have reviewed this hotel

Traveler rating
    18
    40
    24
    3
    1
See reviews for
4
7
5
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 days ago NEW

Wanted to stay within the IHG group and we had a really low budget for the trip so this was definitely way below our budget. First room they gave me was the suite (which was what I booked) it smelled of something rotting in it. Switched to another room which didn't have a smell so I guess it's ok... Didn't... More

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Indore, Madhya Pradesh, India
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 9, 2014

Pros: Staff was good and helpful. Breakfast was good, even for vegetarians. Cons: Location was poor, to get a taxi, you need to go to the next hotel, but it was still fine. room was small and had to keep the curtains closed as the view was boring and all we could see was the bridge and traffic. Toiletries were... More

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Nanjing, China
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed January 27, 2014

It is acceptable for one night, no more. Location is not the best, but real problem that even local people couldn't advise us where it is and taxi driver couldn't find this place (despite address was written in Chinese) I was asked non-smoking room, but I've got a room with strong smoke smell everywhere. The personnel very kindly changed my... More

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Jakarta
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 6, 2013

Location is not very good, away from attractions, shops & restaurants, and right in front of the hotel is a highway which is about the same level of the 3rd floor. For your information, room with sofa bed are allocated on 3rd floor, either you deal with the noise or move to different type of room. The good thing with... More

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Harry Y, Assistant Revenue Manager at Holiday Inn Express Hangzhou Grand Canal, responded to this review

Dear Guest, thank you for having chosen to stay with us on your previous visit. Your comment is of out utmost concern and is believed to help us improve our service standards. We would highly appreciate it if you can advise us what kind inconvenience you have experienced during your stay, in order for us to improve. We are looking... More

Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 26, 2013

Was there in April 2011, we were there for 3 nights, like the room quite spacious and very cozy. Staff are super friendly. Opposite hotel there're lots of small restaurants and almost all of them open till late very convenient. If you are going to City area distance is a bit far need to ask receptionists which buses to city.

Was this review helpful? Yes 1
maryland
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 20, 2013

If only the wi-fi were working! A businessman's hotel but not up to par with holiday inn express in US. The lobby is not a very inviting place to sit, even with the comfy chairs. The physical facility is showing its wear, but the beds are comfy and the bathroom is decent. At 1/3 the price of the Crowne Plaza,... More

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Asheville
Top Contributor
67 reviews 67 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 26, 2013

After staying at the Intercontinental in Shanghai, we were worried we would be disappointed at the Express but not the case. The front desk was warm and friendly. Loved having free internet access in their business center area of the lobby. Their coin laundry was the best and cheap. The free breakfast was wonderful with lots of variety of hot... More

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Melbourne
Top Contributor
77 reviews 77 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 3, 2012

I had to stay at the express as one of my clients was always stays here. I am not normall a holiday inn express guests, but thought that I would try it. Rate included breakfast ( was not bad, limited selection of fod, but hot and they had both Chinese and western food) and free wireless ( was a bit... More

Was this review helpful? Yes 1
Hong Kong
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 9, 2012

Our room looked perfect at first sight. Yet by looking around, water leak stain on the ceiling and carpet near the bathroom could be found. It really needs to be refurbished. There are comfortable beds in the room though. I am pleased with the breakfast which has quite a lot of varieties. There are Chinese as well as western food.

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Shanghai
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 10, 2012

Only highlight was proximity to walking street full of great restaurants and night eating. Not that close to Xihu and price reflects that, as it is much cheaper. Rooms were Holiday Inn standards, but were damp and smelled. Probably are nicer hotels for this price in Hangzhou, but not a bad property.

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Additional Information about Holiday Inn Express Hangzhou Grand Canal

Also Known As:
Holiday Inn Express Hangzhou Grand Canal Hotel
Holiday Inn Express Hangzhou Grand Canal Hotel Hangzhou
Holiday Inn Express Hangzhou
Address: No.329 Shangtang Road, Hangzhou 310020, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#74 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Hangzhou Grand Canal 3.5*
Official Description (provided by the hotel):
Holiday Inn Express Hangzhou Grand Canal (no.329 Shangtang Road) centrally located at mid-north of Hangzhou is managed by InterContinental Hotels Group nearly 15 minutes drive to Westlake through overhead highway linking hotel to Westlake, city center and Hi-Tech development area. You can conveniently access Xiasha Economic Industrial Zone, Shanghai, Ningbo, and Nanjiang through Desheng express highway. ... more   less 
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