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Hangzhou Huagang HNA Resort

4.0 of 5
Hotel website
No.1 Yanggong Causeway, Hangzhou 310007, China
Hangzhou Huagang HNA Resort
Best prices for: 1 room 1 guest
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Ranked #449 of 1,968 Hotels in Hangzhou
A recent review
3 of 5 stars Reviewed October 2, 2014
975Sue1955 Sydney, Australia
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110 reviews from our community

Traveler rating
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    60
    26
    3
    4
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4
1
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0
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (29)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (23)
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1 review
1 of 5 stars Reviewed February 20, 2015

We had book 2 rooms in Chinese New Year period as RMB588 is really expensive price especially with the awful service and TERRIBLE breakfast!There are still some unknown hair may left by the earlier customers and I don't know the egg or the sausage make me sick at morning! Ugh! Still feel uncomfortable now and never choose this hotel!

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Sydney, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 2, 2014

The hotel appears a bit down at the heel - maybe because of the ravages of the constant humidity, and it is a bit old fashioned but the rooms were spacious, the beds comfortable and the staff helpful and patient with non Chinese speakers. The location is great - just across the road from the beautiful West Lake. The food... More 

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Stellenbosch, South Africa
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed September 10, 2013

This was the hotel recommended for a scientific workshop. The first impression was it was at a great location, close to the park. That is where it ended. The place reminds me of an old age home in desperate need of some paintwork. It was a SPA but there was no pool or other gym facilities. Our room was spacious... More 

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Pelotas, RS
Top Contributor
162 reviews 162 reviews
33 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed April 18, 2013

Came to the hotel for a two-week course, so got to know the place rather well. The building is spacious and nice, but overall in need of some maintenance. The bedroom is large, I got a nice kingsize bed, and there is TV (with CNN), wardrobe, desk, chair. The bathroom is good, clean, fully functional. Hot water is plenty, good... More 

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Sunnyvale, California
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed May 4, 2012

We stayed in this hotel because of it's good review in tripadvisor. But I seriously doubt the other reviews are from their employees after our stay. The place was just a run-down and disappointing. The room was old and smelly, with two lamps broken, some used bandages left in room. We called the front desk about the smoking smell, and... More 

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Singapore
Top Contributor
83 reviews 83 reviews
15 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed September 22, 2011

We booked a room for 4 and reserved an extra bed but when we arrived, it was not available. When the bed finally arrived, there were not even sheets or blankets as they said they ran out. It was atrocious. We waited some more and finally got a flimsy sheet for a blanket. No hairdryer and we had to wait... More 

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Singapore, Singapore
Top Contributor
202 reviews 202 reviews
41 hotel reviews
189 helpful votes 189 helpful votes
3 of 5 stars Reviewed June 20, 2009

We book 2 lake view rooms, but there were no lake view. Bushes had grown and blocked the once view of one tiny end of the West Lake. I tried at the end of the corridor and still no lake view. My conclusion, there is no lake view room in this hotel, at best I will describe it as hill... More 

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