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All 1,900 Hangzhou hotels

Grand Metropark Hotel Hangzhou

4.0 of 5 Hotel   |   No.2 Pinghai Road, Shangcheng District, Hangzhou 310006, China
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Grand Metropark Hotel Hangzhou
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Ranked #48 of 1,900 Hotels in Hangzhou
A recent review
3 of 5 stars Reviewed July 27, 2014
Winnie L Hawaii
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220 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 27, 2014

Well, let me start by saying this is one hotel that you will see a hotel with a grand lobby but the rooms need maintenance. I think it is typical for many of the Chinese hotels. The people were very nice through but overall Hangzhou is not a place that I would go back. My family and I stayed in... More

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Bloomington, Minnesota
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 21, 2014

This Hotel was Very Nice and Luxurious. Everything was Very Modern and artsy. The rooms were Top-Notch, very clean and with a nice layout. The room was Well-decorated. The beds were big and Fluffy, even the showers were new and modern as well. There is a desk to conduct business and plugs for outlets that accommodate American devices. I would... More

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Toronto, Canada
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 8, 2014

We stayed here as part of our tour and found it to be very good. Don't know the prices and we didn't pay, but found it to be great. Beds were very comfortable, rooms were a good size. Breakfast was good.

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Sydney, Australia
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 1, 2014

Staff were very helpful and they were able to speak English .Wifi was included in the rate and TV had a couple of english speaking channels . Very comfortable bed and pillows but could be updated soon .The buffet breakfast was ok and plenty of choice .I'd certainly stay here again .

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3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 20, 2013

The location seems pretty good as it takes about 10 minutes to the West Lake on foot. Buffet was not impressive, but decent. I do not know the rate as I did not pay, but it does not seem to very high either. I would stay here next time unless I would have become a super rich at that time.

Was this review helpful? Yes 1
United Kingdom
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 26, 2012

I have stayed in many hotels in Hangzhou, all of the top 5 star western hotels e.g. Hyatt Regency, Sofitel, Shangri la etc and they are very expensive! When I booked to stay at the Metropark, the rate told me it wasn't going to be a 5 star hotel (468RMB, how can it be?), so I wasn't expecting one. However... More

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Milan, Italy
Top Contributor
102 reviews 102 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 12, 2011

It's a modern and luxurious hotel in the city center: 10 minutes walking from the west lake and shopping streets. Position is definitively very good. Room was quite large, while the bathroom was extremely small. The outdoor pool was very nice and large enough to swimm. We had a buffet breakfast in a nice hall (Le cafè); buffet was good... More

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Newport Beach, California
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 13, 2011

Calling this a 5 star hotel is ridiculous. The hotel is tired and average. Their a/c still doesn't work. If you're traveling during the warm season, you're going to be pretty uncomfortable. The only decent think is the hotel's location and decent breakfast.

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5 reviews 5 reviews
5 hotel reviews
1 of 5 stars Reviewed August 30, 2010

I visited Metro Grandpark, Suzhou and loved the hotel and expected Hangzhou hotel to be as good as their Suzhou one. And, totally disappointed. They have horrible service and rooms. Gloomy place.

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Yeosu, South Korea
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 10, 2010

The good: - Early check-in possible. - Late checkout possible without payment. The bad: - Old rooms. - Extremely bad concierge service. Together with my wife and our 20 month old daughter I stayed at Grand Metro Park Hotel for one night. As several reviewers has written before there is nothing 5 stars about this hotel. At its best it... More

Was this review helpful? Yes 3
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Additional Information about Grand Metropark Hotel Hangzhou

Address: No.2 Pinghai Road, Shangcheng District, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Metropark Hotel Hangzhou 4*
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Also Known As:
Grand Metropark Hangzhou
Hangzhou Grand Metropark Hotel

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