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All 1,816 Hangzhou hotels

Crown Plaza

4.5 of 5 Hotel   |   No.88 Tiancheng Road, Jianggan District, Hangzhou 310020, China
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Crown Plaza
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62%
Ranked #432 of 1,816 hotels in Hangzhou
A recent review
3 of 5 stars reviewed 4 days ago
gaylegreg Sydney, Australia
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44 people have reviewed this hotel

Traveler rating
    7
    17
    13
    2
    5
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2
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • Dutch first
  • English first
  • Italian first
  • Japanese first
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English first
Sydney, Australia
Top Contributor
73 reviews 73 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in a lovely town and location but the rooms are a little tired with paint peeling. A shame that there was no fridge in the room and the bathroom was very tiny. Bed was very comfortable. Breakfast buffet was good.

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Great Neck, NY
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 19, 2012

Stayed 1 night. Nice room, nice lobby, good breakfast.

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
4 of 5 stars Reviewed April 2, 2012

Very short stay but a very nice hotel I regret the fact I was not ably to stay more longer But next time Love it

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Louisiana
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 29, 2012

Stayed one night in this hotel on our way to Shanghai. Our room REEKED of smoke. When we complained we were told "all hotels in China are non-smoking", just as a Chinese customer walked up the front desk with a lit cigarette. There were ask trays on every floor by the elevators. Non-smoking REALLY? The hotel room was UNGODLY hot,... More

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Bangalore, India
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 4, 2011

We prefer to stay in Crown Plaza group of hotel in India as their Service Standard are par excellence. The service experience in China was not that Great except that it had world class infrastructure & location was good

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Shanghai, China
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 28, 2011

the location is not good, pretty far from the sightseeing part since the factory we need to visit was closeby that's why we picked up it. ( it took the taxi driver extra 20 min to find the hotel) room is ok, service it not bad, and the internet is so fast ( we stayed there 2 days, one if... More

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tel aviv
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 7, 2010

hotel is actually good.but the food wasnt tasty,only coffe was fine for me,not a lot things to choose from.tv in our room never worked-i asked twice ,nothing happend.safe was strange-couldnt find the ,, on,, button,so wasnt able to use. exchange servise at reception,but sometimes they r short of cash.so be smart-i came in the evening and i could change only... More

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San Leandro, California
1 review
4 of 5 stars Reviewed October 11, 2010

it is a good hotel. Clean room Nice facilities. Nice Service.

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Suzhou, China
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 6, 2010

I've stayed in Crown Plaza, Hangzhou for 2 nights with my girlfriends and we didn't have the best experience there. We knew the location is not ideal, but the reason why we chose it was a reasonable price,leisure facilities (swimming pool&gym), and a Western restaurant they listed.. We booked Delux twin room and additional bed. The room looked like a... More

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Melbourne
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 21, 2009

what a dump!! 37 degrees C outside and 90% humidity and i could blow cold air faster than the a/c. ugly hotel, ugly rooms and slow poor service. concrete for beds, no complimentary water, poor tv setup, no english working internet and terrible lighting. if your supplier tells you crown plaza remember it's not crownE plaza and look elsewhere. oh... More

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Additional Information about Crown Plaza

Also Known As:
Crown Plaza Hangzhou
Address: No.88 Tiancheng Road, Jianggan District, Hangzhou 310020, China
Location: China > Zhejiang > Hangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#87 Luxury Hotel in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crown Plaza 4.5*
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