We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,900 Hangzhou hotels

Crown Plaza

4.5 of 5 Hotel   |   No.88 Tiancheng Road, Jianggan District, Hangzhou 310020, China
Hotel amenities
Save Saved
You added Crown Plaza to your Saves list
Crown Plaza
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
61%
Ranked #453 of 1,900 hotels in Hangzhou
A recent review
3 of 5 stars Reviewed April 15, 2014
gaylegreg Sydney, Australia
  • Overview
  • Reviews (44)
  • Photos (4)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
true
Write a Review

44 people have reviewed this hotel

Traveler rating
    7
    17
    13
    2
    5
See reviews for
2
2
4
11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Sydney, Australia
Top Contributor
83 reviews 83 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 15, 2014

This hotel is in a lovely town and location but the rooms are a little tired with paint peeling. A shame that there was no fridge in the room and the bathroom was very tiny. Bed was very comfortable. Breakfast buffet was good.

Was this review helpful? Yes
Great Neck, NY
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 19, 2012

Stayed 1 night. Nice room, nice lobby, good breakfast.

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
4 of 5 stars Reviewed April 2, 2012

Very short stay but a very nice hotel I regret the fact I was not ably to stay more longer But next time Love it

Was this review helpful? Yes
Louisiana
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 29, 2012

Stayed one night in this hotel on our way to Shanghai. Our room REEKED of smoke. When we complained we were told "all hotels in China are non-smoking", just as a Chinese customer walked up the front desk with a lit cigarette. There were ask trays on every floor by the elevators. Non-smoking REALLY? The hotel room was UNGODLY hot,... More

Was this review helpful? Yes
Bangalore, India
Contributor
16 reviews 16 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 4, 2011

We prefer to stay in Crown Plaza group of hotel in India as their Service Standard are par excellence. The service experience in China was not that Great except that it had world class infrastructure & location was good

Was this review helpful? Yes
Shanghai, China
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 28, 2011

the location is not good, pretty far from the sightseeing part since the factory we need to visit was closeby that's why we picked up it. ( it took the taxi driver extra 20 min to find the hotel) room is ok, service it not bad, and the internet is so fast ( we stayed there 2 days, one if... More

Was this review helpful? Yes
tel aviv
Top Contributor
55 reviews 55 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 7, 2010

hotel is actually good.but the food wasnt tasty,only coffe was fine for me,not a lot things to choose from.tv in our room never worked-i asked twice ,nothing happend.safe was strange-couldnt find the ,, on,, button,so wasnt able to use. exchange servise at reception,but sometimes they r short of cash.so be smart-i came in the evening and i could change only... More

Was this review helpful? Yes
San Leandro, California
1 review
4 of 5 stars Reviewed October 11, 2010

it is a good hotel. Clean room Nice facilities. Nice Service.

Was this review helpful? Yes
Suzhou, China
Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 6, 2010

I've stayed in Crown Plaza, Hangzhou for 2 nights with my girlfriends and we didn't have the best experience there. We knew the location is not ideal, but the reason why we chose it was a reasonable price,leisure facilities (swimming pool&gym), and a Western restaurant they listed.. We booked Delux twin room and additional bed. The room looked like a... More

Was this review helpful? Yes
Melbourne
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 21, 2009

what a dump!! 37 degrees C outside and 90% humidity and i could blow cold air faster than the a/c. ugly hotel, ugly rooms and slow poor service. concrete for beds, no complimentary water, poor tv setup, no english working internet and terrible lighting. if your supplier tells you crown plaza remember it's not crownE plaza and look elsewhere. oh... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Crown Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crown Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Plaza

Address: No.88 Tiancheng Road, Jianggan District, Hangzhou 310020, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crown Plaza 4.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ctrip DaoDao, Booking.com, Travelocity, Expedia, Tingo, BookingOdigeoWL and HotelsClick so you can book your Crown Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crown Plaza Hangzhou

4 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Bathroom (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Hangzhou with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#92 Luxury Hotel in Hangzhou
Hotel Class
Number of rooms
120

Questions & Answers

Questions? Get answers from Crown Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer