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Crown Plaza

No.88 Tiancheng Road, Jianggan District, Hangzhou 310020, China
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1 room 1 guest
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50 Reviews from our TripAdvisor Community

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Traveler rating
    8
    19
    14
    2
    7
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3
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16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (50)
  • Mar-May only
    (15)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (7)
All months
Melbourne, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 22, 2015

This hotel is close to Hangzhou East train station. That is the only good thing I can say about it. Who is writing the positive reviews of this place?! To call this place tired is an understatement. More like exhausted and nearly dead. From the moment I arrived and tried to check in, I knew I'd been given bad advice... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 1, 2015

The Crown Plaza has an amazing venue capped with magnificent service. Although we didn't speak the language, we had english speaking hotel assistance who are absolutely friendly and always smiling. The Hotel bosts a gym which was a pleasure to use, and a spa pool, and a huge indoor Olympic size pool. Getting a cab is no problem as the... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 16, 2015

Rooms are nice and comfortable, beds nice and soft and pillow selection good, TV channels offer discovery , Nat Geo, starsport in English, so all good , what is a huge disappointment is the food, ordered a pizza and states on the menu "from the brick oven" it was greasy and oily , lacked any taste and just killed with... More 

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Norco, California
1 review
1 of 5 stars Reviewed April 29, 2015

We recently took a group of minors on an overnight school trip and the hotel booked our students in between rooms of band members of grown men who were up until 6 am drinking, smoking weed, screaming at the top of their lungs and carrying on with hoards of groupies both in and outside of their rooms. When we called... More 

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 29, 2014

I visited this hotel in november last week. As i was new to city my business college booked a rum for me in this hotel.taxi can take you to this hotel easily because of its location.hotel is big and so as rooms. With all modren facilities. In the morning breakfast was quite lavish but bit chinese .front desk staff was... More 

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Brookline, Massachusetts
1 review
5 of 5 stars Reviewed October 31, 2014

The hotel is a great hotel and I would like to come again n again The staff and the whole atmosphere are great That's not the first time I was there I also recommend it to everyone that asks me thanks

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Sydney, Australia
Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 15, 2014

This hotel is in a lovely town and location but the rooms are a little tired with paint peeling. A shame that there was no fridge in the room and the bathroom was very tiny. Bed was very comfortable. Breakfast buffet was good.

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Great Neck, NY
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 19, 2012

Stayed 1 night. Nice room, nice lobby, good breakfast.

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
4 of 5 stars Reviewed April 2, 2012

Very short stay but a very nice hotel I regret the fact I was not ably to stay more longer But next time Love it

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Louisiana
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed March 29, 2012

Stayed one night in this hotel on our way to Shanghai. Our room REEKED of smoke. When we complained we were told "all hotels in China are non-smoking", just as a Chinese customer walked up the front desk with a lit cigarette. There were ask trays on every floor by the elevators. Non-smoking REALLY? The hotel room was UNGODLY hot,... More 

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