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Zhejiang Narada Grand Hotel

#26 of 1,968 Hotels in Hangzhou
Certificate of Excellence
No.122 Shuguang Road, Hangzhou 310007, China
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Zhejiang Narada Grand Hotel
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Ranked #26 of 1,968 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
HildaLim72 Singapore, Singapore
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121 reviews from our community

Traveler rating
    39
    62
    17
    3
    0
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4
2
5
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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    (39)
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    (31)
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    (20)
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Singapore, Singapore
Top Contributor
59 reviews 59 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked in 12 Mar and out 14 Mar. This hotel doesn't have fanciful facade and interior can be bit old but overall is still excellent! Reception Was efficient and front desk personnel were helpful and polite. Concierge Absolutely wonderful. Booking of taxi and recommendation on tourist attractions were well given. Note : it is common to book taxi using Apps.... More 

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Philadelphia, Pennsylvania
Top Contributor
80 reviews 80 reviews
69 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 28, 2014

This is a huge, busy hotel within walking distance to the beautiful Westlake park. It is situated next to a low-end shopping area with a Walmart, McDonalds and some basic stores. (NOTE: none of these stores accept credit cards, by the way). I spent two nights in a standard room and then two nights in a suite. The standard rooms... More 

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Houston, Texas
Top Contributor
74 reviews 74 reviews
38 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 16, 2014

This is a very nice hotel that Westerners will appreciate for the food options and English-speaking service personnel. It is well located, the rooms are a little outdated but well appointed and nice. The breakfast buffet has more variety than others of this hotel level. I recommend this hotel for business travelers looking for a well-priced, comfortable place to stay.... More 

Was this review helpful? Yes 1
babgkok
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 27, 2014

Stayed in this hotel several times when it was previously called Hangzhou World Trade Center Hotel. I noticed that the hotel has been renovated and re-branded. I quite liked the new rooms. It was spacious, well lit and functional. Internet worked fast and TV had all channels I needed. On the other hand the service in the hotel remained poor.... More 

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Cancun, Mexico
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 5, 2014

I really enjoyed staying and dining at this hotel. The rooms were very comfortable, stylish and clean. The buffet and private dining rooms were delicious with a wide variety of western and Chinese options. I was truly impressed by the quality of the food. Many of the restaurant options were also organic. Overall I highly recommend this hotel.

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 16, 2014

Enjoyed my stay at Narada Grand, excellent gym facilities and swimming pool. Restaurant catered will for westerners with a good selection to choose from. The room was modern, spacious and well appointed, stunning bathroom with L'occitane amenities. Location is convenient to West Lake.

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Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 25, 2014 via mobile

The staff don't speak English. The managers who speak a little english are most unhelpful while pretending to be very helpful. When I complained that the air conditioning is not working they shifted me to another room. Same thing happened next day. Attitude of staff is of total apathy.

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Guadeloupe
Top Contributor
54 reviews 54 reviews
37 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 28, 2013

Getting to the hotel was surprisingly difficult from the airport. Traffic in and around the city is dense, and not just at what you would think to be the rush hour. Situation is within walking distance of west lake, but thats about it. Nice view from rooms facing south and west overlooking hils, but you cannot see the lake from... More 

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Manama, Bahrain
Top Contributor
152 reviews 152 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 24, 2013

Stayed in the hotel every year for ca 4-5 days. Nothing was below expectations - and we found that every year at least small improvement of services is achieved. Only one thing remains painful - to get a taxi. Hotel is unable to arrange taxi during the rush hour) because of existing deficit of taxis in the city). Comparing to... More 

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Grenoble, France
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 14, 2013

the rooms are of good size, well equipped and clean. the sound proof is not very good, and as chinese have a tendency to speak very loud (plus the traffic and horns), ear plugs are highly recommended staff is warmfull and ready to help, however their english is not at all sufficient to go beyond check in and check out.... More 

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