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All 1,816 Hangzhou hotels

Zhejiang Narada Grand Hotel

4.5 of 5 Hotel   |   No.122 Shuguang Road, Hangzhou 310007, China
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Zhejiang Narada Grand Hotel
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Ranked #44 of 1,816 hotels in Hangzhou
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
halifamous Cancun, Mexico
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105 people have reviewed this hotel

Traveler rating
    31
    56
    16
    2
    0
See reviews for
2
2
5
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Cancun, Mexico
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed staying and dining at this hotel. The rooms were very comfortable, stylish and clean. The buffet and private dining rooms were delicious with a wide variety of western and Chinese options. I was truly impressed by the quality of the food. Many of the restaurant options were also organic. Overall I highly recommend this hotel.

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2014

Enjoyed my stay at Narada Grand, excellent gym facilities and swimming pool. Restaurant catered will for westerners with a good selection to choose from. The room was modern, spacious and well appointed, stunning bathroom with L'occitane amenities. Location is convenient to West Lake.

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Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 25, 2014

The staff don't speak English. The managers who speak a little english are most unhelpful while pretending to be very helpful. When I complained that the air conditioning is not working they shifted me to another room. Same thing happened next day. Attitude of staff is of total apathy.

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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 28, 2013

Getting to the hotel was surprisingly difficult from the airport. Traffic in and around the city is dense, and not just at what you would think to be the rush hour. Situation is within walking distance of west lake, but thats about it. Nice view from rooms facing south and west overlooking hils, but you cannot see the lake from... More

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Manama, Bahrain
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 24, 2013

Stayed in the hotel every year for ca 4-5 days. Nothing was below expectations - and we found that every year at least small improvement of services is achieved. Only one thing remains painful - to get a taxi. Hotel is unable to arrange taxi during the rush hour) because of existing deficit of taxis in the city). Comparing to... More

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Grenoble, France
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 14, 2013

the rooms are of good size, well equipped and clean. the sound proof is not very good, and as chinese have a tendency to speak very loud (plus the traffic and horns), ear plugs are highly recommended staff is warmfull and ready to help, however their english is not at all sufficient to go beyond check in and check out.... More

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Hong Kong
Top Contributor
56 reviews 56 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 10, 2013

The Narada Grand, and the Dragon Hotel (next door) are well located for West Lake, although a bit away from central Hangzhou. The food and amenities at the Dragon are a bit better, but the Narada does not disappoint: its buffet meals have a neat signalling system to help you choose among low, medium and high calorie dishes. The food... More

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Long Beach, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2013

I have been staying at this hotel for 8 years. It is in a great location, just outside the famous West Lake area (in walking distance) and close to a lot of shopping. The room rates are moderate at $115-120 a night, far better than spending $300 at the Grand Hyatt. Hangzhou is a resort-destination city in China so rates... More

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Falkenberg, Sweden
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2013

This tower hotel is located outside the city centre of Hangzhou in the World Trade complex close to shopping mall with more than 1000 shops. Manly leather goods and clothing. The hotel is nice and clean with very god beds an pillows. As often I China the internet is free of charge. The breakfast buffet was ok for a westerner.... More

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Cape Town Central, South Africa
Top Contributor
55 reviews 55 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 8, 2013 via mobile

My first trip to China, but this hotel could have been anywhere in the World. It is very similar to the major hotel groups offerings, and the only reason you know you are in China, is the lack of English by the staff. The rooms are good size and equipped, but the carpet in the room I stayed in was... More

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Additional Information about Zhejiang Narada Grand Hotel

Address: No.122 Shuguang Road, Hangzhou 310007, China
Location: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 1,816 hotels in Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Zhejiang Narada Grand Hotel 4.5*
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