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All 1,893 Hangzhou hotels

Zhejiang Narada Grand Hotel

4.5 of 5 Hotel   |   No.122 Shuguang Road, Hangzhou 310007, China
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Zhejiang Narada Grand Hotel
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83%
Ranked #56 of 1,893 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 28, 2014
CoffeeFrappe Philadelphia, Pennsylvania
  • Reviews (109)
  • Photos (38)
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  • Room tips (13)
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109 people have reviewed this hotel

Traveler rating
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    59
    16
    3
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2
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5
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
Top Contributor
76 reviews 76 reviews
66 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 28, 2014

This is a huge, busy hotel within walking distance to the beautiful Westlake park. It is situated next to a low-end shopping area with a Walmart, McDonalds and some basic stores. (NOTE: none of these stores accept credit cards, by the way). I spent two nights in a standard room and then two nights in a suite. The standard rooms... More

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Houston, Texas
Top Contributor
54 reviews 54 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 16, 2014

This is a very nice hotel that Westerners will appreciate for the food options and English-speaking service personnel. It is well located, the rooms are a little outdated but well appointed and nice. The breakfast buffet has more variety than others of this hotel level. I recommend this hotel for business travelers looking for a well-priced, comfortable place to stay.... More

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babgkok
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 27, 2014

Stayed in this hotel several times when it was previously called Hangzhou World Trade Center Hotel. I noticed that the hotel has been renovated and re-branded. I quite liked the new rooms. It was spacious, well lit and functional. Internet worked fast and TV had all channels I needed. On the other hand the service in the hotel remained poor.... More

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Cancun, Mexico
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 5, 2014

I really enjoyed staying and dining at this hotel. The rooms were very comfortable, stylish and clean. The buffet and private dining rooms were delicious with a wide variety of western and Chinese options. I was truly impressed by the quality of the food. Many of the restaurant options were also organic. Overall I highly recommend this hotel.

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 16, 2014

Enjoyed my stay at Narada Grand, excellent gym facilities and swimming pool. Restaurant catered will for westerners with a good selection to choose from. The room was modern, spacious and well appointed, stunning bathroom with L'occitane amenities. Location is convenient to West Lake.

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Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 25, 2014

The staff don't speak English. The managers who speak a little english are most unhelpful while pretending to be very helpful. When I complained that the air conditioning is not working they shifted me to another room. Same thing happened next day. Attitude of staff is of total apathy.

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Guadeloupe
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 28, 2013

Getting to the hotel was surprisingly difficult from the airport. Traffic in and around the city is dense, and not just at what you would think to be the rush hour. Situation is within walking distance of west lake, but thats about it. Nice view from rooms facing south and west overlooking hils, but you cannot see the lake from... More

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Manama, Bahrain
Top Contributor
65 reviews 65 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 24, 2013

Stayed in the hotel every year for ca 4-5 days. Nothing was below expectations - and we found that every year at least small improvement of services is achieved. Only one thing remains painful - to get a taxi. Hotel is unable to arrange taxi during the rush hour) because of existing deficit of taxis in the city). Comparing to... More

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Grenoble, France
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 14, 2013

the rooms are of good size, well equipped and clean. the sound proof is not very good, and as chinese have a tendency to speak very loud (plus the traffic and horns), ear plugs are highly recommended staff is warmfull and ready to help, however their english is not at all sufficient to go beyond check in and check out.... More

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Hong Kong
Top Contributor
56 reviews 56 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 10, 2013

The Narada Grand, and the Dragon Hotel (next door) are well located for West Lake, although a bit away from central Hangzhou. The food and amenities at the Dragon are a bit better, but the Narada does not disappoint: its buffet meals have a neat signalling system to help you choose among low, medium and high calorie dishes. The food... More

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Additional Information about Zhejiang Narada Grand Hotel

Address: No.122 Shuguang Road, Hangzhou 310007, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Zhejiang Narada Grand Hotel 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#13 Spa Hotel in Hangzhou #39 Luxury Hotel in Hangzhou #125 Best Value Hotel in Hangzhou
Hotel Class
Number of rooms
394

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