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All 1,893 Hangzhou hotels

Shangri La Hotel Hangzhou

4.5 of 5 Hotel   |   No.78 Beishan Road, Xihu Distric, Hangzhou 310007, China
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82%
Ranked #40 of 1,893 hotels in Hangzhou
A recent review
5 of 5 stars reviewed 1 week ago
Harry H Shanghai
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  • Reviews (601)
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  • Room tips (37)
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601 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Shanghai
1 review
5 of 5 stars Reviewed 1 week ago

Hangzhou Shangri-La's friendly staff made my stay at this first 5 star hotel in Hangzhou an enjoyable one. I will recommend family and friends to stay here and i will come back, just for the excellent service there. the food was okay compare to other hotels.

Review collected in partnership with shangri-la.com

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Shanghai
1 review
4 of 5 stars Reviewed 2 weeks ago

great location, can't image better. the hotel is a bit tired but very clean and pleasant. value was great using the holiday in promotion-free bfest + 300 CNY F&B credit. Requested crib + extra bed for kids at no additional cost.

Review collected in partnership with shangri-la.com

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband is a member of the Shangri-la Golden Circle and had booked two rooms in the hotel for our recent stay (June 16 to 18). I was a bit wary having read some of the less flattering reviews of the property, but I have to say I was very pleasantly surprised by the hotel and very happy with our... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location! It's located right in front of the west lake where you can stroll to see local attractions and shops. The breakfast garden area is enjoyable with super delicious menu. A class service, as in any Shangri La! There are few bars inside the hotel which open until very late for a nightcap. Perfect experience! Always stay here whenever... More

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Despite being an old Shangri-la property in Hangzhou, the hotel management has done all the best they could to provide reasonably comfortable living environment to their guests. The hotel positions at the upper slope of the West Lake with an excellent view and nice country look environment. The soft-ware in terms of hotel service circumvents the shortcomings of the hardware... More

Review collected in partnership with shangri-la.com

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San Francisco, California
Top Contributor
52 reviews 52 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was perfect for us. It is on the north side of the lake that is much more quiet than the east side (city), south side (major attractions), and the west side (big road). DO NOT stay in a hotel like the Hyatt near the city, the north side where this hotel is located is much quieter. The room... More

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Bath, United Kingdom
Top Contributor
66 reviews 66 reviews
44 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No getting away this is a great hotel in a very good location if you are a tourist but it's far too pricey. Rooms are quite large but they seriously need a make over. Breakfast is bog standard and nothing to shout about. On the lake so plenty of interesting tourist eating places to try out but beware, no English... More

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Ahmedabad, India
Top Contributor
59 reviews 59 reviews
44 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 17, 2014

This one is a Old Property, though well maintained. The Old Wing has got huge Rooms, They badly need Renovation as the rooms are very Outdated and not equipped like a modern Hotel. Even the Bathrooms need major renovation. But it doesnt meant the Rooms are not Nice, Shagrila, hangzhou had huge rooms with a Full Size King Bed, We... More

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Aspen
Top Contributor
80 reviews 80 reviews
44 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 6, 2014

As they sayn in the real estate busines, "Location, location, location!" The Shangri La, is an older beautifully maintained hotel separated from the lake shore by a leafy boulevard. The rooms are well appointed, and well equipped. And thankfully the bathroom is not a 'see through' affair which seems to be the fashion in so many better hotels in China... More

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1 review
2 of 5 stars Reviewed June 3, 2014

Hangzhou has better hotels than give you more value for the money. The lcoation is no so good since heavy traffic and hard to get taxi into city center. The breakfast is to simple based on the price of the hotel

Review collected in partnership with shangri-la.com

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Additional Information about Shangri La Hotel Hangzhou

Address: No.78 Beishan Road, Xihu Distric, Hangzhou 310007, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri La Hotel Hangzhou 4.5*
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Also Known As:
Shangri La Hangzhou
Hangzhou Shangri La

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#30 Luxury Hotel in Hangzhou #145 Best Value Hotel in Hangzhou
Hotel Class
Number of rooms
382

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