Very centrally located, the Radisson Plaza is a good choice for anyone who doesn't want to take a cab to go to stores, banks, restaurants etc...The hotel's public space is very nice, the rooms are comfortable and clean and the breakfast quite good. I stayed at the Shagri-La Hangzhou on my previous trip and would rate both properties equally. I'd... more

Great place! Clean and modern. The restaurants were fantastic! Not a bad thing to say. more

I recently stayed 3 nights at the above hotel for a personal vacation. The room is kinda small although the bath room is great has a separate shower and a bathtab. Although my room is non-smoking, but i still could smell it, I figured out the hotel must used the stray to cover up the smoke. There is a room... more

Stayed 2 nights in Jun 2006. Good location. Walking distance to department stores. Many coffee shops although they are not cheap around the corner of the hotel Staffs are polite and helpful. Breakfast is average but definitely better than West Lake Sofitel. Some parts of the hotel such as the coffee shop at 1/F and lobby bar are under renovation.... more

I stayed at the Radisson Plaza Hotel many times over the last 3 years. It is a nice shiny place but the service leaves a lot to be desired. Last week I was unable to make any phone calls 12 hours after I checked in. the operator still had my line blocked (they do that in unoccupied rooms). The rather... more

This hotel is first class and location is just off the main shopping street. The management responds immediately to any questions or requests. This is definitely a great place to stay in Hangzhou. more